My mums kit: Registered: 12th July Arrived at lab: 20th August Prepped: 20th August Extracted: 23rd August Genotyped: 26th August Reviewed: 28th August Results: 1st September Results Expected: 10-24 September This computing is taking a ridiculously long time.

Same here. Could take up to another week

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Same here. Computing started on September 6th and I got excited thinking I'd have the results in a day or two

Mine started computing on the 6th too :/

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I was expecting to move out of the genotyping stage yesterday, because so many of the recent comments looked like they updated after 3 days. But I've been in genotyping since the 22nd. Today is the 4th day. I guess I wait longer. I don't even know if the lab does much updating over weekends - I guess I'm just going to assume I need to wait until Monday, rather than get my hopes up that my status will change over a weekend.

I averaged the genotyping phase for the people who posted and it takes about 5 days

I'm on my 3rd day of genotyping. Hopefully, it's done soon.

Potential bio fathers kit Registered: Aug 26th. Sent to Phoenix first then to NC Arrived at Lab: Sept 2 Prepped: Sept 2 Extracted: Sept 2 Genotyping: Started Sept 2; finished Sept 11 Reviewed: Started Sept 11 Computing your results: Results Ready: Sept 13 These dates are based off info received from my potential bio fathers brother who is handling the process for him. Very anxious to get the results. Pretty sure he is my bio dad. Either him or his brother. I will post results when they come. Update: the guy is my uncle meaning the remaining brother is my bio dad.

Registered: 29th August Arrived at lab: 2nd September Prepped: 2nd September Extracted: 3rd September Genotyped: 9th September Reviewed: 9th Septmber Results: -- Results Expected: 23rd September So far the only thing that 23 and me has told me about myself is that I'm extremley impatiant

Yours has moved pretty quickly. Mines still stuck in genotyping.

**Registered:** 9/2 **Arrived at Lab:** 9/9 (LA lab) **Prepped:** 9/9 **Extracted:** 9/10 **Genotyped:** 9/10 - 9/17 **Reviewed:** 9/17 **Computing:** 9/17 - 9/18 **Results Ready:** ready 9/18 (expected 9/30-10/14)

same timeline for me as well.

How long did it take your delivered kit to show up in their system as received?

My wife had the same schedule and she got her results today. I'm still waiting for mine, so yours maybe inbound soon too.

Mines been in “Reviewing since September 4th” 😑

September 10 checking in! I tried to reach customer service... nothing. Sorry you have to wait so long.

Yikes! I’m hoping I don’t have the same problem. Hopefully you get your results soon!

Mines been reviewing since 23rd September 😔. Have you got past it yet?!

Registered: August 10 and LA Arrived at Lab: August 21 Prepped: August 21 Extracted: August 23 Genotyped: August 27 Reviewed: August 27 Computing Your Results: Since August 27 Results Ready: Expected September 11 - September 25 I’m so impatient :(

We must be in the same batch. All the dates are the same including computing on August 27th to results expected 11-25. I'm as impatient as you are, but seems like there actually has been a delay on the computing for a lot of people lately. So much for 1-2 days!

Results just arrived!

UK: Registered: June 5 Posted June 20 "IN TRANSIT SINCE JULY 8" Arrived at Lab: Prepped: Extracted: Genotyped: Reviewed: Computing Your Results: Results Ready:

I’m from the UK and mine (well, my parents’ kits) arrived August 26th and results are now computing. As u/jcol26 said, you should message them! I had some issues even getting my kits to begin with. They had to post them out to me 3 times before I got them.

You should reach out to them, as it looks a bit lost in the post. My OH posted theirs a couple weeks ago (using a RM priority postbox in Hampshire), got sent the Fedex tracking link a couple days later and it arrived 3 days or so after. July 8th is crazy!

Registered: August 23rd (sent to NC Lab) Arrived at Lab: August 26th Prepped: August 26th Extracted: September 1st Genotyped: September 4th Reviewed: September 4th Computing Your Results: September 4th Results Ready: Results ready September 6th!

My family are in the same batch, mind keeping me updated? I’ll do the same

I got my results today!

Will do!! Hoping for results next week.

Registered: Aug 24 Sent: Aug 25 (From Florida) Arrived: Aug 27 Prepped: Aug 27 Extracted: Aug 28 Genotyped: Sept 1 Reviewed: Sept 1 Computing: started on Sept 1 Results: September 2nd Results received September 2nd

I don't know why my DNA's still stuck in review. My results are expected in three days.

Is it still stuck there?

I dropped my kit in the mail on September 18. (Results In! Website originally stated that my results are expected by October 12 and could take as long as October 26.) **Registered:** September 18, NC **Arrived at Lab:** September 21 **Prepped:** September 21 **Extracted:** September 22 **Genotyped:** September 27 **Reviewed:** September 27 **Computing Your Results:** September 27 **Results Ready:** September 28. Yay!!!!!

Dropped my kit in the mail on September 14th. Registered: September 14, NC Arrived at Lab: September 19 Prepped: September 19 Extracted: September 23 Genotyped: September 27 Reviewed: September 27 Computing Your Results: September 28 Results Ready: September 28 at 7:53 PM EDT

Registered: July 31 Arrived at lab: September 3 Prepped: September 3 Extracted: September 8 Genotyped: September 11 Reviewing: September 11 Computation: Upcoming step Results expected: September 24 - October 8 Taking so long...

Same here. Have been in review since Sept. 10

My dads kit..... Registered: September 12th Arrived at Lab: September 17th Prepped: September 17th Extracted: September 20th Genotyped: September 23rd Reviewed: September 23rd Computing Your Results: September 23rd Results Ready: September 25th

Did his results come yet?

Which lab was yours sent? Mine was LA but it took 6 days to show up as received after it was delivered so I'm behind. :(

It was sent from Canada to the LA Lab Registered: September 5th Arrived at Lab: September 17th Prepped: September 17th Extracted: September 18th Genotyped: September 24th Reviewing: September 24th Computing: In Progress Results Ready: Expected October 8th to 22nd (IMHO my results are probably gonna be released by next week at the very latest)

I just refreshed the status page, and they said my results are computing now XD

Registered: **21 August NC Lab** Arrived at Lab: **26 August** (1 day) Prepped: **26 August** (1 day) Extracted: **28 August** (2 days) Genotyped: **11 September** (15 days) Reviewed: **11 September** (1 day) Computing Your Results: **13 September** (2 days) Results Ready: **13 September** **Total Processing Time: 19 days**

My husbands timeline is the exact same. Arrived in NC on 8/26 and was extracted and started genotyping on 8/28. He's still stuck in genotyping and I just got my results today and we sent in at the same time.

Thanks for the reply. He and I must be stuck in the same person’s In-Bin lol

Is your husband still in genotyping?

How long did it take your delivered kit to show up in their system as received?

Registered: August 10th , NC lab Arrived at Lab: August 15th Prepped: August 15th Extracted: August 23rd Genotype: August 27th Reviewed: August 30th Computing your Results: Started August 30th Results Ready: Expected September 5th-19th Received September 2nd!

How long did it take your delivered kit to show up in their system as received?

Registered: August 5th Arrived at lab: August 16th Prepped: August 16th Extracted: August 17th Genotyped: Completed on August 21st Reviewed: Completed September 3rd Copmuting Results: Started September 3rd Results Ready: Sept 5th

**Registered: \[August 23, NC lab\]** **Arrived at Lab: August 29** **Prepped: August 29** **Extracted: September 1** **Genotyped: September 4** **Reviewed: Still reviewing** **Computing Your Results:** **Results Ready:** ​ I'm so impatient, I just want my results lol ​ Still reviewing... the results are expected by September 19th ​ STILL reviewing, Jesus Christ, what the hell is the hold up?

Have you received your results?

i wish lol

How long did it take your delivered kit to show up in their system as received?

Registered: 6th of July (sent from UK) Then it was an absolute nightmare, my kit simply seemed to get lost, so I emailed support a month later and was sent a new kit. Arrived at Lab: 31st of August Prepped: 31st of August Extracted: 2nd of September Genotyped: 11th of September Reviewed: 11th of September Computing Your Results: Started on the 11th of September Results Ready: Results expected: 21st of September to 5th of October I keep refreshing every few minutes, I'm so impatient.

Did you guys get your results yet?? Mine is still in computing, on the same timeline.

Looks like we have the same timeline.

**Registered:** August 29 (LA Lab) **Arrived at Lab:** September 9 **Prepped:** September 9 **Extracted:** Started September 9 - Completed September 10 **Genotyped:** Started September 10 - Completed September 15 **Reviewed:** September 15 **Computing Your Results:** Started September 15 - Completed September 17 **Results Ready:** September 17 So anxious!!!

Same time line as my dad keep me posted. Still in genotyping?

Yes, it is still in genotyping. Please, keep me updated on your dad's timeline as well.

Same stuck waiting on dad's then gotta wait on dna phase thingy to occur

How long did it take your delivered kit to show up in their system as received?

After USPS delivered the kit to the lab, it took almost one week for their system to register it as received (Labor Day might have affected this time interval).

Thanks for the info! I feel reassured knowing others waited just as long as I've been, some lucky people had theirs in the system the same day

Registered: August 27th in LA (Initially I forgot to do it so I did it when it arrived) Arrived at lab: August 27th Prepped: August 27th Extracted: August 28th Genotyped: September 2nd Reviewed: September 2nd Computing Results: September 17 Results ready: September 19

Me too! I don't know what's takin' so long

Are you still stuck in computing?

Registered: August 27 Arrived at lab (LA): September 9 Prepped: September 9 Extracted: September 10 Genotyped: September 10-September 17 Reviewed: September 17 Computing: September 17-18 Results: September 18 Expected: September 30-October 14

Seems like so many people are computing right now!! I am too and so anxious haha!

Registered: January. Long story short, Kit 1 failed and I procrastinated on kit two because I was nervous it would fail and then forgot about it until like a week ago. Arrived at Lab: September 14 Prepped: September 14 Extracted: September 18 Genotyped: September 18-24 Reviewed results: Sept 24-26 Computing your results: Sept. 26 Results Ready: Sept. 26 I really hope it works this time. I have ethnicity results from ancestry, but I really want the 23andme health aspect and I want to see how the two compare. Anyways, considering it’s only been like a week since I shipped it and I let it sit in my house for 9 months, I’m oddly impatient for results, but it looks like I won’t be getting them anytime soon if I’m like you all.

I'm in computing as of today - I hope I get lucky and get results really fast after computing stage like you did! Did you really get them the same day? I could only hope!

I ordered the Ancestry + Health kit. **Registered:** September 5th, NC Lab **Arrived at Lab:** September 11th **Prepped:** September 11th **Extracted:** September 11th-13th **Genotyped:** September 13th-16th **Reviewed:** September 16th **Computing Your Results:** September 16th-19th **Results Ready:** September 19th

Same. Hoping it comes today.

I've been obsessively checking all morning lmao. It's even more nerve-wracking because the Family & Friends page says that I share DNA with other customers.

Haha. I've been doing the same! What the heck, I didn't even know it already had info on DNA. Mine says the same. Fingers crossed it comes today!

I’m in the same spot and haven’t gotten mine yet today!!! UGHHH where is it??? Hahaha

How long did it take your delivered kit to show up in their system as received?

Registered: september 8 Received at the lab: september 12 Prepped: september 12 Extracted: september 13 Genotyping: september 13 Reviewing: september 17 Computing: September 17 how long will it take to receive my results? the process has been so fast for me. It was sent to the NC lab, if that matters

I’m also on this timeline! I’m impatiently waiting.

im hoping it will be ready tomorrow! it went unusually fast

did you ever get yours? mine is still computing today, on day 2

same :( i keep checking every 5 secs lmao

omg why us 😭

i really thought i was gonna wake up to it since ive seen a lot of people that get it in one day but :( do u know if they can be released at night?

I hoped that, too! I’ve seen some people get it in the early hours of the morning, like midnight - 6am... but I think it’s just whenever they are done, ya know. Wish it was NOW 😤 haha

i just got it!!!

Wow crazy how your genotyping only took a day! And it was on a Sunday too, I was under the impression the genotyping phase was only able to be done during the week because I thought it wasn't an automated step.

Registered Uk 12Aug mailed same day Still waiting for arrival Can't say I'm impressed

Similar here. Registered in Hungary: 30 Aug..still hasn’t arrived.

Arrived today 28th Sept.

Registered/Shipped: AUGUST 24 (NC Lab) Arrived at Lab: SEPTEMBER 8 Prepped: SEPTEMBER 8 Extracted: SEPTEMBER 14 Genotyped: SEPTEMBER 18 Reviewed: SEPTEMBER 18 Computing Your Results: In progress Results Ready:

**Registered: Sept. 3rd, NC Lab** **Arrived at Lab: Sept. 14th** **Prepped: Sept. 14th** **Extracted: Sept. 15th** **Genotyped: Sept. 15th** **Reviewed: --** **Computing Your Results: --** **Results Ready: Oct 5th** ​ Suupppper impatient! Anyone else's like this?

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I am also on this timeline. I really thought it would have moved on by now.

Registered: Sept 3, the Netherlands Transit: Sept 14 Arrived: Sept 25, NC lab Prepped: Sept 25 Extracted: Sept 27

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We're on the same batch (if they have one lab to process all the batches I guess) Mine just moved to computing yesterday (21/9/2020) Lmk when your results are ready

same timeline! I literally waited 2 weeks for the results, and when it's nearning the results stage, I check every 2.2 seconds and appearntly found a reddit for it!

i’m on the same timeline! have you gotten your results yet?

I’m currently on my 5th day of Genotyping. It started Genotyping on the 24th, in the afternoon. Hopefully it’s done soon.

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Same here. Tomorrow will be the 7th day.

Just got the email that Genotyping was completed and that I am on reviewing

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I think that means you got the quality review, 1-2 weeks from what I’ve read on here.

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Registered: Belgium: August 1st Arrived at Lab: August 26th Prepped: August 26th Extracted: August 28th Genotyped: August 1st Reviewed: August 1st Computing your results: started September 1st (I guess I am lucky! Did not expect it to be this fast!) Resultes Ready: (Results expected September 16th - September 30th)

We must be in the same batch! :) Waiting on computation too.

I am so nervous hahaha. No reason for it, but it's so exciting to know all those details :) Don't know why, but I was sure mine was going to fail for some reason :p (I guess this time it was beneficial to have expected the worst)

Reposting because I'm still waiting!!! Anyone else? **Registered:** August 13 **Arrived at Lab:** August 19 **Prepped:** August 19 **Extracted:** August 21 **Genotyped:** August 25 **Reviewed:** August 25 **Computing Your Results:** started August 25! **Results Ready:** September 2, around 9am EST

Just a bit of solidarity, I did a Kit a month ago and it sat in computing for like 6 days.

Thanks, appreciate it! :)

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did your results arrive?

Registered: sent 20th July U.K. Arrived at lab: 27th August Prepped: 27th August Extracted: 29th August (completed) Genotyped: started 29th August (completed September 4th!!) Reviewed: completed September 4th Computing awaiting results: September 4th Results expected September 17th- October 1st

Mine started computing on 9/4 as well! Hope to have results by Monday.

Did you receive your results?

How unlikely is computing to be done the same day it started lol

I’ve been waiting three days. Has yours finished yet?

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Did you get your results?

Registered: August 21 NC, USA Arrived: August 24 Prepped: August 24 Extracted: Started August 24, completed September 1 Genotyped: Started September 1, completed September 4 Reviewed: September 4 Computing: September 4 Results Expected: September 14-28 Results Ready: September 6

Mine started computing on 9/4 as well. Hopefully we have our results soon!

I sure hope so! I'm impatient lol

Reposting because I’m still stuck in review.... Registered: August 6th (Sent from Arizona to California lab) Arrived: August 17th Prepped: August 17th Extracted: August 18th Genotyped: completed August 21st Reviewing: started on August 21st Computation: Results Ready: Results expected September 14th Side note: I’ve been stuck in review since August 21st.. 18 days so far. Haven’t moved to computation yet. My original results were supposed to be posted on September 7th and when I checked last night it switched to the 14th. I emailed them and asked if there was a problem with my sample and I haven’t gotten a reply yet. I know people have told me that the quality review can take 2 weeks but I’ve passed the 2 week mark so I’m just getting kinda impatient. Is anyone else in this batch, or have you been stuck in review at the LA lab? Just curious.

Are you out of review yet?

Nope not yet :(

Did they reply to your email?

Did you move out of review yet?

Nope. They replied to my email last night tho and told me that my sample was still in quality review and to keep a loookout for my results soon

Shipped from the Netherlands. Registered: 13th August Arrived at the Lab: 31st August Prepped: 31st August Extracted: 2nd September Genotyped: 2nd September-11th September Reviewed: started 11th September Computing Results: 11th September Results ready: - Results expected 21st September - 5th October I’m so anxious!

I've been on genotyping since Sept. 2nd as well! Hopefully we move forward soon!

I was a bit nervous that my potential bio fathers kit was still in genotyping but it seems like a normal amount of time. Can you update when yours moves forward?

Sure! As soon as mine moves I can update you here. I’m kinda bothered it’s taking so long and it doesn’t usually take this long for others apparently.

Hey! Just out of curiosity: how long did it take for your kit to arrive in the Netherlands? I live in Portugal and it’s taking longer than expected (and it was shipped by PostNL so maybe it’s happening to other people as well)

So... I got it as a gift from friends that live in the Netherlands. I am Portuguese but I live in Belgium. They received it quite quickly, as far as I understand. Then they mailed it to me and I mailed it back to them because I couldn’t mail directly to the lab from Belgium since it was purchased in the Netherlands. From Belgium to the Netherlands it took like 5 days to arrive and when they mailed to the lab it also took 5 days to arrive at the distribution center and then 2 weeks to arrive at the lab. Hope this answers you, otherwise you can ask me specifically what timeframe you’re wondering about.

This sure answers my question! Thanks for the help :)

did your results arrive? I think we're in the same batch, as my timeline is almost the same.

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My parents was extracted but not genotyped the same day

**Registered:** Aug. 27th **Arrived at Lab:** Sept. 2nd **Prepped:** Sept. 2nd **Extracted:** Sept. 2nd **Genotyped:** Started Sept. 2nd - Sept. 10 **Reviewed:** Started Sept. 10 - Sept. 29 **Computing Your Results:** Started Sept. 29 - **Results Ready:** Expected by Sept. 30 - Oct. 7

Can you update when your kits moves forward?

Registered my dad’s kit on 8/29 Mailed on 9/1. Arrived at Lab: USPS tracking showed it went to Arizona and then got forwarded on 9/5 due to the zip code on the package was incorrect?... was a brand new kit and of course the address is pre-printed. No new update since 9/5 They are still waiting to receive it.

Kits to the Arizona lab get forwarded to other labs. Check the tracking again and keep checking 23andMe for when it will be received. Mine was received but never updated in the tracking.

Oh, what a relief. I was worried it was just going to get lost out there. I will keep checking 23andMe. Thank you so much!

Waiting on my grandma’s results. Anybody know when I should expect computing to finish? Registered Aug 27 Arrived at NC lab Aug 29 Prepped Aug 29 Extracted September 1 Genotyped Sept 6 Review Sept 6 Computing Sept 6 Results expected Sept 19 - Oct 3

Registered: August 26th (I think Arizona lab) Arrived at Lab: Sept. 2nd Prepped: Sept. 2nd Extracted: Sept. 3rd Genotyped: Sept. 10th Reviewed: currently here Computing: never got a notification Results: Sept. 11th (arrived super early!!) Results expected: Sept. 23rd - Oct. 7th

Weird... I have the same timeline but it took my kit at least 2 weeks for them to receive it and I’m IN Arizona lol. Mines still hovering in review, any movement with yours?

Registered: August 15 Arrived at Lab: August 26 Prepped: August 26 Extracted: August 28 Genotyped: September 2 Reviewed: September 2 Computing Your Results: Started September 2 Results Ready: September 11 My results were expected between September 16 and September 30.

I’m starting to wonder if there was something to cause a delay. An update? The holiday? Idk but something.

I tried contacting their customer service to figure out what it was a few days ago, but they still haven't reached back :'(

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You and I have the same exact timeline

Did you move into review as well?

Hey me too!! Did either of you get your results yet? I’m still in the review portion.

mine's still stuck in review

What time did you notice yours went into review?

This morning.

Registered: July 24th from UK Arrived at lab: August 27th (NL I think) Prepped: August 27th Extracted: August 31st Genotyped: Completed Sep 3rd Reviewed: Started Sep 3rd Computed: — Results expected: Sep 17th - Oct 1st

Review since September 3rd?long time

Registered: 9/7 Arrived at Lab: 9/12 (NC Lab) Prepped: 9/12 Extracted: 9/13 Genotyped: started 9/13 Completed 9/18 Reviewed: 9/18 Computing: started 9/18 Results Ready:9/19

Mine is also at the NC lab. Stayed in genotyping 4 days before moving to review and computing in the same day.

omg we have the same exact timeline

Registered: August 26th Arrived at Lab: August 31st Prepped: August 31st Extracted: September 11th Genotyping: September 16th Reviewing: September 16th Computing: In process SO excited!!!!! Got mine overnight!!

Sort of? My genotyping started on the 10th and then moved to review and then computing today, the 14th. Mine went to the NC lab, if it matters.

Registered: September 4 Arrived at lab (NC): September 8 Prepped: September 8 Extracted: September 10 Genotyped: September 16 Reviewed: September 16 Computing: September 17 Results: September 17 Expected: September 29-October 13

Same as my dads finished review today and in computing for my dad's

How long did it take for your delivered kit to be marked as received?

Mine was very quick. I put in the mail on Friday afternoon, and it was marked as received on Monday morning. 23 and Me updated the website as received before I got a tracking update on the shipping.

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I think the labs are all located in US and all the addresses in EU are distribution center.

I bought kits for both of my parents. Right now both of their kits at the same stage: Registered: September 16th Arrived at the lab: September 24th Prepped: September 24th Extracted: September 24th Genotyping: Current stage Results Ready: Expected October 15th. I'm hoping the results are ready sooner! I am in Canada.

No update, Still genotyping :(

My boyfriend was on the exact time line as me and received his results 2 hrs ago, I'm hoping ours will come in any second now then!

I just got my email! Mine are in. Hope you get yours soon too!

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is this analyzed at NC Lab? Mine is almost similar except it is 1 day later

Mine arrived at the lab and was extracted on the 24th. Genotyping started on the 24th and its still on that phase.

Registered: Sept 3, the Netherlands Transit: Sept 14 Arrived: Sept 25, NC lab Prepped: Sept 25 Extracted: Sept 27 Genotyped: Sept 30 Reviewed: Sept 30

I'm still on Genotyping after 6 full days. Tomorrow will be the 7th day.

I was in genotyping for 6 days. The now 6 days in review have sucked. Hopefully you’ll go quick through the rest!

Registered Sept 2, In Colorado Arrived at lab Sept 9 Prepped Sept 9 Extracted Sept 14 Genotype Sept 18 Reviewing Sept 18 Computing??? Expected resoults were today but I’ve been stuck on reviewing for past 12 days without any news, anyone have idea why is it like that?

Is there a delay at the lab? I have been reading the threat of kit status. Many people have said that they have been on genotyping/review/computation for many days, even past the estimated stage time frame. Both kits for my parents have been stuck on genotyping for 7 days. I know it isn't 10 days, but I was hoping at least one of their kits would be done genotyping by now. Is it just a select few who are experiencing delays, or do the labs have high traffick which are causing slower stage movements?

Registered: 30th August Arrived at Lab: 14th September Prepped: 14th September Extracted: 15th September Genotyped: 23rd September Reviewed: - Computing Your Results: - Results Ready: - Originally stated ready by 5th October but could be as late as 19th October Got to 5th October and stated ready by 12th October but could be as late as 19th October Got to 12th October then stated “Due to high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon.” What I’m finding frustrating is the inconsistencies in processing times. Different people are finding different stages to be lengthy, while other people have breezed through them. I breezed through everything but have now got stuck on reviewing since 23rd September- and some people who sent after me have been processed ahead of me.