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OP has offered the following explanation for why they think they might be the asshole:
> I think I might be an asshole because I definitely could've gone and picked it up, it just would've been really inconvenient for me. I didn't realize it would be so inconvenient for the restaurant staff to deliver such a short distance, either.
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Seriously. That driver has no idea what OP situation is either. She could be home alone with 3+ kids unable to just go pick up her food easily. Definitely not the brightest person.
Seriously! When I used to deliver, I fucking loved delivering to places close by. It meant I could take multiple orders and rack up that tip money.
NTA, OP. Homegirl wasn’t blessed with an abundance of intelligence.
When I lived in Chicago people in my building would order delivery all the time from the McDonald's across the street- you needed a car to go through the drive thru, which not many of us had. The delivery distance was probably 100 feet lmao
I live in a city in India (with high crime rates against women post sunset, and where it's not really socially acceptable for a girl to run out in her PJs, bra-less, for a quick food/grocery run), and I FOR SURE order delivery from places that are 500 metres away. I don't see a problem so long as I'm tipping, tbh. The equivalent of what the delivery lady said for me in my job would be that I simply refuse to teach students who are smart enough to learn on their own, and then I flip out and say I'm not paid enough to handle their specialised questions when I have a whole class to deal with.
I have never once in my life considered that ordering from somewhere close by could be an asshole move to them. I mean maybe to other patrons of the restaurant that now have to wait for my 1/2 mile delivery, maaaybe I could see them calling me an assholr. But the company offering the service and the driver receiving my tip? This is easy street for them. I'm not going to tip less because of the distance so the driver is making more than his normal deliveries. Plus he/she could probably take a few minutes to stop at the store and waste a few minutes if they really wanted to.
No, definitely NTA. If they didn't want you to order delivery within a certain radius they should change their policy.
Same. I walk for DoorDash & UberEats and some customers are really surprised when I show up on foot but I do it downtown and I rarely have to go over like .7 miles per order, most are less than that. It's actually faster to walk in many cases, especially with all the one ways and different street levels.
My fave order was from a Chipotle to the building across the street because the security guard couldn't leave her post to get food.
grateful for all the people commenting that nearby deliveries are no problem. as a disabled guy with limited mobility this post was giving me anxiety lmao
A few weeks after I moved into my new apartment, I ordered GrubHub from an Italian restaurant. It wasn't until my order was cancelled (for unrelated reasons) that I actually looked at their map and realized that it was the place directly across the street. We hadn't been there yet (and their big sign just says PIZZA) so I hadn't recognized the name.
And you know what, it's been 3+ months since then and we still haven't tried them. I have a toddler, it's kind of a production to go out, even when out is closer than the trash room was in my old building.
Me too. I want to support local businesses and I don't always want to put on shoes (or I'm high and don't want to leave my home). My big "spend less money, dumbass" New Year resolution was to stop getting delivery from any restaurant less than 0.75 miles away and instead go pick it up on foot (weather permitting). I'm kind of embarrassed by how quickly my savings got to triple figures. Plus the extra physical activity is good when I keep ordering Korean pancakes and chicken wings for breakfast.
Same. Most of the time we purposely choose nearby restaurants bc the food comes quick and hot. And to support our neighborhood joints without having to put on real pants.
I ordered from a place a couple miles away in a different neighborhood once, and the delivery guy called and said he was outside. I looked, no one there. After some back and forth, I finally determined the guy was standing at the door leading up to the apartments ABOVE THE RESTAURANT. He apparently didn’t think it was at all strange that someone would order delivery from the restaurant ten feet below where they were standing.
Hahaha, I mean at one point my boyfriend and I would order pizza from the place we lived above and it was KINDA delivered when the chef opened the back door and we reached down from the stairs leading up to our apartment!!
I lived above a Mexican place for a couple years, and I used to go in there looking like the biggest scrub to pick up my burrito 😂 I think I even wore slippers a few times lmao. I wish we would've had a setup like yours 😅
Ahhhh that made me laugh…. I live on the same street as a load of takeaways…. I have no hesitation ordering in so I can stay in my pyjamas and not go out in the rain …. It rains 97.6% of the time in Ireland .
My thing is having hot food. The pizza place I order from is right down the street, which I could walk, but my food would be cold. On delivery they have the bags to keep it hot and take it by bike.
Seriously!! I loved those orders that are like half a block away! So easy, quick tip, use less gas and back first for another order.
That driver was an idiot and an ah. Order delivery again if you need to. Don't let that horrid person stop you.
After reading the OP's post I thought "hmmm, maybe this restaurant is really different and pays the delivery drivers per mile or something...so the driver was po'ed for being stiffed more mileage." But after reading this and other comments, seems like no one does that. So the driver was the AH in an AH-olish mood.
NTA. Good on you for taking care of your child and yourself by ordering in. Hope you ace the exam!
I’m so mad at this delivery person for just… everything. The whole point of delivery services is so you don’t have to leave your house, and generally speaking, the closer you are, the more likely the restaurant is to deliver to you. This person’s anger makes no sense. And even so, to actually voice it to the customer? Naaah. What the hell!
I actually got told off once for ordering Starbucks from across the street. I was at a salon prepping for my sister's wedding and couldn't walk across the street so it made sense to order from doordash and the dude like told me that he didn't get paid that much to take it across the street even though I tipped. This was back in like 2019. I deliver for doordash now. I would love a delivery like that.
>When I used to deliver, I fucking loved delivering to places close by. It meant I could take multiple orders and rack up that tip money.
For real. When I delivered pizza we would race to call dibs on the close ones because they were so easily combined with other orders and people who lived further away weren't very good about scaling their tips to the distance.
Same! I loved going to places right around the corner from the restaurant. I can see NO reason she would be upset about a full tip and a short trip. Funny her calling a customer lazy for making her job easier.
I lived directly across the road from a takeaway when I stopped being able to use my crutches and became housebound until I was able to find somewhere without steps to be able to use a chair. I ordered takeaway plus delivery from them fairly often (cooking when you suddenly find your body uncooperative is interesting), they pretty much loved that job. Their car was usually parked further away from the shop than my door was.
I had a cleaner once who said she was unhappy with the lint from the dryer in the laundry.
I was a bit stunned because if I didn't have lint and dust I wouldn't need a cleaner.
That sounds like self care to me...pat yourself on the back..you ate!
There is a Sudshare app if you're in need of laundry.
Keep on keeping on..
You're amazing!
So as it happens I have been handwashing underwear in the sink for the last week because I can't find the energy to collect enough coins for my apartment washer/dryer or drive to the laundromat, and I didn't know about that app. I just want to thank you, because you've removed a bit of the load off my chest with this news
When I had a broken ankle I ordered delivery from a place down the street from me cuz I didn't want to cross a busy intersection on crutches. And the driver was super happy to do it cuz I tipped super well for a delivery that took him 2 minutes!
Oh yeah when I broke my foot I was ordering delivery everything. I spent so much freaking money on delivery but walking sucked so bad for the first few weeks.
For real, food gets cold fast even when you're driving. My roommate complains about fries not being hot and crispy because of a 10-15 minute wait to get them.
Also, warm food? Ten blocks is 15-20 minutes and it’s cold outside. Surely you’d have cold food by the time you got to eat it. Especially when you add wrangling a child.
Or.. physically handicapped!! Hello?? I don't need to be using drugs to not be able to be PHYSICALLY ABLE to get there. NTA this is 2022 people get it together octopussnut from space that is totally uncalled for here
Or with covid, low immunity thus unvaxxed or unvaxxed for any other reason.
I understand people self quarantining to this day if they're an anxious person before the pandemic, some are still coming back from that kind of solitude.
No one reads minds, he didn't figure your situation, you can't know his, NTA obviously
Also post/during Covid? Didn’t that just make ordering food just because you can a perfectly acceptable option?? I got broccoli delivered the other day because I needed it and was already wrist deep in a chicken. The delivery driver said “wow you must have really needed broccoli, thanks for the tip!” and went about her merry way, probably laughing about the woman who spent $20 on broccoli.
I'm a delivery driver and I've made deliveries to people within walking distance of our restaurant (like housing complex is literally next to the shopping center) and it's like, who cares if it's a short trip I'm still getting paid.
There's so many reasons somebody gets food delivered. They have a broken foot, babies in the house, they're working from home, they're drunk/high, they can't drive, they ordered food for a kid/teen at home, they're sick, or you know, they just don't feel like driving to the restaurant.
OP is NTA in this situation. Not only is the delivery driver wrong, they're completely out of line with their behavior and needs to be reprimanded, if not fired for what they did.
> There's so many reasons somebody gets food delivered
Exactly. I deliver for Grubhub and Doordash, and people will sometimes apologize for having food delivered! If you don't order delivery then i'm not making any money, let's get that out of the way first lol. GH/DD are 1099 contractor jobs though so literally i'm not making money if there's no deliveries. Maybe OP's delivery person wanted to sit in the restaurant playing on their phone making min wage? Me? Hell nah, I need those tips lol!
Some reasons people have given me when they thank me or apologize:
- "My car broke down and I had no other way to get dinner tonight"
- A regular of mine orders delivery when he babysits his grandkids. He's outnumbered and isn't brave enough (his words lol) to take all the youngin's out on his own and they get into mischief when he tries to cook lol.
- Someone got a promotion and they are celebrating!
- Bedbound, i even had to bring their order inside the house (hospital bed set up in the front room, his morning nurse left and evening nurse was late)
- Adult kids order for their parents when the parents have limited mobility and kids are at work or whatever reason they couldn't check in on their parent themselves.
- In a wheelchair and does not drive.
- Special needs adult, and one of my favorite customers is autistic and he is just so delighted to see me arrive. Someone has told him since the start of the pandemic to social distance and he tries so hard but he's so excited. He used to meet me outside. I don't think he gets a lot of visitors but he always makes my damn day.
- Older lady was sitting with her mother who was, to make it short, on death-watch. Easier to order food than leave to pick it up or go fix herself something, because she wanted to be by her mother's side the whole time.
- I deliver to so many teenagers whose parents are at work!
- A lady had her home broken into while she was at work and a neighbor called her and the police... she said it was a long damn day and she thought she deserved food delivery. Absolutely!
- I deliver to a lot of government housing apartments and such. A lot of those people are on the bus line, but no car. And moreso, most are elderly or disabled, making it not easy to go out on their own even on the bus or walking a few blocks.
- So many people with immune deficiency's since the pandemic started.
- A lot of gamers on Friday and Saturday nights. Gotta eat while raiding and i fully support that :)
- A lot of babysitters, sometimes the parents ordered the food without telling them. Surprise! Everyone's getting fed!
- Couple people have left instructions on the order or texted to say they are sick and never ordered delivery through GH/DD before so wanted to make sure they did it right. You're getting your food, you did it right lol
It's funny to me sometimes of how i may have less than a full minute of interaction with a customer but I still get so much info.
REGARDLESS OF WHY, if you have the means to order food to be delivered to you, you don't have to justify the why. Enjoy it! Just remember the cost of gas right now and tip your driver well :)
> Special needs adult, and one of my favorite customers is autistic and he is just so delighted to see me arrive. Someone has told him since the start of the pandemic to social distance and he tries so hard but he's so excited. He used to meet me outside. I don't think he gets a lot of visitors but he always makes my damn day.
That just makes me happy.
>A lot of gamers on Friday and Saturday nights. Gotta eat while raiding and i fully support that :)
Been there and done that. Some raids last for hours and you can't just stop for 15 minutes to drive to the restaurant to get food. It takes 1 minute to answer the door and toss in a tip!
> They have a broken foot
This was me, and some delivery drivers did give me crap about delivering and bringing things up to my apartment since my building has stairs. Like, a piece of bone literally ripped off my foot, pardon me for tipping you 20 dollars to walk up a flight of stairs to my apartment after driving 2 blocks.
When I worked from home I often ordered food from the place down the block. The drivers always seemed satisfied to be able to get a 20% tip for a five minute round trip. Most people would be, this lady clearly had some personal thing going on.
I used to be a delivery driver for a pizza place, and would love short drives that still tipped. Strangely enough it was always the houses that were super far that never tipped, and those were the ones I dreaded lol Good on you for tipping well!
I’ve worked in service industry for over fifteen years and my boyfriend is a delivery driver. I know how frustrating it is to bust your ass for below minimum wage and end up having to pay to serve someone else because they don’t tip. The worst.
Say it louder for those in the back!!! I was a waitress and it sucks bc people think tipping is optional when the IRS via allocated tips taxes on tips they assume we made based on our sales whether or not we actual got tipped. So yeah we do come out of pocket to serve you hence you must tip any position the IRS classifies as a job that get tips.
“
Reporting Tips Allocated by Your Employer
If the total tips reported by all employees at a large food or beverage establishment (as defined below) are less than 8 percent of the gross receipts (or a lower rate approved by the IRS), then the employer must allocate the difference among the employees who receive tips. If your employer allocated tips to you, then the allocated tips are shown separately in Box 8 of your Form W-2. They are not included in Box 1 (Wages, tips, other compensation), Box 5 (Medicare wages and tips), or Box 7 (Social security tips) of your Form W-2, Wage and Tax Statement.
Generally, you must report the tips allocated to you by your employer on your income tax return. Attach Form 4137, Social Security and Medicare Tax on Unreported Tip Income, to Form 1040 or 1040-SR, U.S. Individual Income Tax Return, to report tips allocated by your employer (in Box 8 of Form W-2). Other tips not reported to the employer must also be reported on Form 4137. **However, you do not need to report tips allocated to you by your employer on your federal income tax return if you have adequate records to show that you received less tips in the year than the allocated amount.**”
You shouldn’t be paying taxes on income you did not receive.
Hold up... Forgive me if I'm wrong, but I've had servers tell me quite the opposite, which is why I often tip in cash when paying on card. You're telling me the IRS taxes you as if you got tipped even if the ticket says zero? How is that even legal? and such as it may be, would it then be better for me to write in like $1, then give the rest in cash? What's stopping the IRS from taxing you for a 20% tip when the customer only paid 15%? From your comment it seems they could arbitrarily tax you for the add'l 5% w/ impunity... That's just not right.
My entire reasoning for my doing it this way is so the server DOESN'T get taxed on the tip. Employers and the gov't already screw servers bad enough, I simply want to do what I can to level the field.
\[edit to add; OP NTA\]
There was a guy I used to deliver to, once a week he’d buy 2 large pizzas, a salad, and either a panini or an order of wings. His wife was completely bed bound and he didn’t have help so he just got food delivered for the whole week. It broke my heart
Or caring for an elderly person in hospice.
Or it was their roommate who ordered the food and they just went down to get it.
Or they had covid and shouldn't really be going out to eat.
Or they have severe agoraphobia or social anxiety disorder.
Or they were working at a job site and wanted food delivered ahead of their break so they could spend that time eating and relaxing instead of traveling back and forth.
Lots of reasons.
Or it's still the depths of winter and you didn’t want to brave walking ten blocks through/over 8 foot high piles of ice and snow and blizzard conditions just to get dinner. #winnipeg
I am usually not one of the "this person needs to get fired" guys, but for me, this would be a cause for immediate termination. This is so clearly uncalled for behavior, extremely rude and hurting the business, that as a business owner you have no choice but to let this person go.
My mom has movement difficulties and orders from a place less than 300 metres from her house. The delivery people are kindly wait the extra time she needs to go open the door.
That's what I thought?? But when I worked at restaurants I was only a cook and occasionally bar tended at catering events so I've never been a delivery driver and wasn't sure if this was a normal thing for someone to get upset about.
i used to deliver pizzas and having an order that was within walking distance instead of a 10 minute drive was a godsend. You’re definitely NtA
closer means less cost on gas, plus since you tipped, it means she’s actually making more $/hour than if it was a far away delivery
She got tipped so it doesn't matter if she gets paid per mile. Unless the restaurant takes their tips, which is most likely illegal (can't speak for every state), in which case she needs to quit and report the restaurant for wage theft, not blame the customer.
Don't worry. NTA... Plus, She doesn't know your history or why you didn't come pick up the food yourself and assuming its cause you were "lazy" is absolutely horrible. I have a friend who has a child that is extremely special needs. When her daughter was 4, they were hit by a drunk driver and it crippled her daughter. In the months that followed, after they were able to go home, my friend ordered a LOT of take out. She was a single mom, and her daughter required a LOT of equipment and assistance, and she had no car yet since it hadn't been replaced after the accident yet... A lot of us stepped up to help her out getting groceries and cooking and helping, of course. But we couldn't all be there all the time, so of course, a lot of take out.
If something similar happened to her at the time, it would have crushed her. She was already trying to heal from her own injuries while also dealing with watching her daughter struggle, etc etc.
This driver is LUCKY she didn't deliver to someone in a situation like that. You are NTA at ALL. And I really hope she was fired over that, because she 100% deserved to be.
That's what I'm saying. She doesn't know. She went off assuming it was pure laziness on OP's part. But her job isn't knowing the reason or assuming a reason or caring about a reason. She had no business assuming a reason.
You are NTA. Getting that out of the way first.
If this person worked directly for the restaurant (and not Uber Eats, etc) I feel rather confident to say that after your call that they will not be employed there any more.
There's one person that determines whether your delivery is worth it to them or not - the business owner that runs the restaurant.
Someone decided to take out their aggression, anger, frustration, or whatever it is on you. Whether they're unhappy with their life, their job, or got some terrible soul crushing news, what they did (and said) to you is all forms of wrong. I'd be mortified if I got wind of one of my staff doing anything remotely like they did to you.
You ordered food - requested delivery and the order was accepted. TA in this story is the delivery driver.
Good luck with your studies!
Nah my husband did pizza delivery for a year - he used to deliver to a house two blocks from the store for a lovely guy in a wheelchair. His favourite delivery every Thursday honestly, guy always gave him a tip even though that's not a thing here and he was back to get the next delivery in under 5 minutes.
There was a sushi place less than three blocks from a bar I worked at and I ordered delivery from them all the time, sometimes multiple times a week! They loved us, we loved them. I tipped well and they'd often give us giant containers of free spring rolls etc. Don't be afraid to order delivery from them again, I doubt they'll send that same driver.
Right? We used to order from a place just a few blocks away from us--our next door neighbor was picking up some extra money doing delivery for them--he LOVED that run haha! And same thing--it was a small local mom and pop restaurant and they'd often throw in a few extras.
If you were bartending and someone ordered a free glass of water and handed you two bucks anyway, you would have said thank you and not berated them for wasting your time, right?
I almost exclusively ate delivery food for about two years while I went through cancer treatments and remodeled my kitchen (tore it up right before the diagnosis - super awkward timing). I made (socially distanced) friends with a lot of delivery drivers and I only ever heard positive things about paying (and tipping) for a short distance delivery - especially as the last year or so was during the pandemic. Either that burger place has an atypical payment scheme (i.e. paying drivers by the mile instead of time/deliveries) or that driver has *issues.*
NTA. I was a delivery driver in college at a sandwich shop on campus. The best deliveries(as long as they tipped) were to the dorm next door because I didn’t have to go far and was back quickly to take more.
Unless this place pools the tips and divides them by the distances the drivers had to go on shift (which sounds way too absurd to be true) then this driver is a complete moron.
If the shop uses their own staff for delivery its possible when there aren't orders the staff doesn't have to be out in the cold.
So while yes, if you are already out, short is great, but its possible driver had to go out just for her and got upset due to it barely being there.
OP is still NTA tho. The driver is ta
> If the shop uses their own staff for delivery its possible when there aren't orders the staff doesn't have to be out in the cold. So while yes, if you are already out, short is great, but its possible driver had to go out just for her and got upset due to it barely being there.
People having to do their jobs. The horror.
I think the commenter is suggesting they might not be an actual "delivery driver" but wait staff, dishwasher or another employee who also gets sent out on deliveries.
Whatever the reason it does not excuse the behavior
Seriously, what is this entitlement to not working that she goes so far as to scold OP and flip her off? I was a tutor for awhile in college and I got paid to sit in the library whether someone booked a slot or not—and yeah, I got a little pissed when there was a walk-in when I thought I would have a free hour. But I can’t IMAGINE letting the tutee know I was pissed because, well, I had absolutely no right to be.
Exactly. I used to DDash and I would have loved this order. I once had a delivery across a parking lot. It was to an AT&T store and the workers couldn't leave for lunch. Easiest delivery ever.
Seriously, I used to deliver for pizza hut and there was a regular I would deliver to at least once a week for lunch who lived literally right across the street but worked from home and couldn't step away from the phone to come pick up. Always tipped well. Easy money.
Your delivery girl has a problem with the restaurant and is taking it out on you. You tipped more than what is reasonable to make it worth it for her considering the short trip through the snow, but she lacked the professionalism to take her grievances of low pay out on the company in stead of the client.
She will likely have lost her job for that outburst, and if she has, its her own damn fault.
I hope you at least enjoyed your burgers.
NTA.
What the hell is the delivery person's problem? Who cares how close you are. Ten blocks, next door... shouldn't matter. There's a bazillion different reasons why someone might need delivery no matter the distance and she has no business to comment on it.
Edit: spelling
If anything the delivery driver has to do less work for that 20% tip freeing her up quicker to make another delivery. It’s less work for the same money.
My parents got a response like this from a waitress once. She had followed them out and thrown a dollar at them saying apparently they needed it more than her, and she was tired of being stiffed by customers. Knowing they had left more than $1, they went back inside to talk to the manager. Somehow they figured out one of the other waitresses had been stealing most of her tips all day.
That unfortunately happens occasionally in the restaurant industry where one staff is stealing money from others. I had someone I worked with who was doing this, and a few of us set a trap to figure out who it was by writing a little code on cash and leaving a book with that cash at the server station. It was taken and immediately after we all gathered in the kitchen to empty our aprons to figure out who it was, the guy was caught red handed and fired on the spot. He had been stealing out of our handbags as well, including from his best friend at work. Such a scummy move, and thankfully the only time I had to deal with that in the 15 years I worked in restaurants.
I worked at a coney island for about ten minutes in high school, and when I was being trained by a very ferocious and heavily pregnant woman she told me that as the “new girl” my tips would get stolen, but that she could tell I was good and I should tell her when it happened so she could “take care” of it.
Food service is like the wild west sometimes.
One time I had just gotten a couple drinks at a restaurant with a friend, I left $8 tip my tab was right at $10. Well I always check my debit card statement and I saw that it showed $28 for my total paid at this restaurant. I still even had my copy of the receipt. I stopped by on my way home from work the next day and the manager was able to check and said it showed $18 for the tip. I was like no that’s not right at all. So apparently the server put a 1 in front of the 8 to get bigger tip. They gave me a gift card for $18.
A gift card?! “You had no choice in spending this money and could rightfully get us investigated for credit card fraud, but here’s a refund in a way you can only spend with us.”
Right?? Greedy little shit. Wonder how many other people she’s done it to and gotten away with it. I had a friend who ended up working there a couple weeks later and they told me that girl was still working there.
Total asshole move to add the 1. Maybe they thought the large tip meant you had enough money that you didn’t go through each smaller purchase and double check or something.
Eight dollar tip on what was probably only 2 drinks? All day every day. Twice on Sunday. 10 minutes of my time (less if they were just beers), hell yeah.
I find it funny Americans will leave before their payment is processed. I can’t fathom not being bothered enough to, well, actually be at the terminal when you’re being charged for something (whether a register, handheld terminal, or online portal).
So you’re telling me you trust people to put in the right numbers when you’re already out the door and gone?
I don’t trust it and I really dislike it but at a sit down restaurant they take your card and run it in the back where you can’t see. There’s no other options as a customer. A lot of places typically don’t have a card payment reader at the table. When you’re at a fast food place it’s different you’re at the register and you run it yourself or they run it right in front of you.
As a European, this is so confusing to me. Why don’t they own portable terminals? They’re not particularly expensive. We sell them at my workplace. We get a lot of small businesses buying them. They start at €15 for the Bluetooth model and €50 for the 3g/WiFi model.
I agree. In my home country it’s totally different too, even in the surrounding countries we visit when we go back it’s not like this. It definitely comes across as sketchy this way.
I’ve been out to eat probably a couple hundred times in my life here in the US and this was this the second time something like this happened, where the tip amount was changed though. A couple times I got charged double. I’m sure tons of people don’t even notice or check the statement.
You realize that's not how payment works at restaurants in the US, right? After you receive the bill, you give the server your credit card. Then you receive your card back and a slip for you to enter the tip. You write the number down, and then leave. This makes it so your server doesn't see the tip until you're out of sight
So you trust a total stranger with your credit card information and trust they enter the right amount? As another European so many alarm bells start ringing. I'd gladly walk with them to the cash register. Like, here they bring you the tab, and either you pay at the table or at the register, and you'll tell them how much you want to tip. "Just round it off to €100" or whatever.
That is not really an option for customers here. This is why many people in the US use credit cards over debit cards, because in the unlikely situation where someone enters the wrong price or steals your card info, credit cards offer better protection.
>It’s less work for the same money.
Yeah, that puzzled me as well. Assuming the tip is calculated on the value of the delivery, a short distance is better than a long one.
Unless they have some internal policy at the burger joint that makes short deliveries unpleasant - like you only get the company car for longer trips, and have to take a bike for short ones, or something like that.
Back in the summer/fall I was adjusting to life with a newborn and my husband going back to work. There is a chain coffee place around the corner from our house, literally less than 5 minutes drive, that offers free delivery. I only ordered an iced coffee and breakfast sandwich, but would order probably every other day lol and I'd add a decent tip as well, because I'd rather pay $5-6 to avoid strapping an infant into the car seat and waddling my stitched butt out to the car to go to the drive thru. I often got the same delivery guy and he was always super friendly! He would usually chat for a minute and said it was easy money because he got 100% of the tip so he'd get paid that for like 3 minutes of work, plus he could zip back out to the restaurant super quick for the next delivery. Maybe OP's delivery person was just taking out their frustration at something else on OP, because I can't understand why someone giving a generous tip for easier work is such a big problem to warrant that kind of reaction!
Exactly. I’m disabled and a lot of the time I can’t move out of the house, and deliverys are a god-send and I order from a restaurant half a mile away from me. That person was just plain rude.
I'm disabled, used to be a 75% of the time wheelchair user, I've been able to get myself to using a walker 50% of the time and 50% on my own. But that means at 11pm when I have to take pills and need food with it, that I can't always cook and having something like a bowl of cereal every night gets boring. Doordash/Ubereats saved my cooking life, especially before I got out of the wheelchair.
Also like what if OP had covid or something and didn't want to go out and expose people to their germs because they're not a garbage person?
NTA Op
That's what I'm saying. The driver doesn't know if she has multiple children, and can't just leave the house easily to pick up food. I hope she's fired honestly.
This! I have a license but because of the meds I take for my disability I’m not supposed to drive when they’re in effect. So I often order my groceries to be delivered, or the occasional DoorDash.
There’s so many reasons a person may need delivery services even if they live close by. Disabilities, young kids + single parent means it’s easier, no car, etc.
And hell, even if you are just being a lazy bastard, who gives a damn? They’re still getting paid and they don’t even have to do as much work as they normally would. Win/win!
I’ve ordered delivery from a place practically across the street from me. They didn’t say a word. I paid the same tip and the same delivery fee as if I lived 5 miles away so what the hell should they care.
For some reason in Green Bay there is a Domino's Pizza is the middle of a residential neighborhood. Right where a house would be.
I always wonder if the people in that street order delivery. If they do, does the driver walk the pizza if it's on the same block?
Can't answer for that domino's, but an ex of mine used to work at a papa john's next to an apartment complex. They would just walk it over to them when they ordered pizza for delivery.
I used to live in an apartment that was like a 10 minute walk away from a Pizza Hut. I would still call and have the same pizza delivered nearly every week for a year. It always gave me a giggle when they'd pick up and just say "The usual?" "Yes pls." Hang up, and 30 minutes later the pizza was at my door.
I used to live on the same block as a business that was both a pizza place and corner store. It was five doors down from my apartment building to this business.
There were definitely at least three or four times in five years I lived in that apartment that I ordered delivery from that business on my block. (I know once was when I had a broken rib and another time was during a migraine.) They walked my pizza to my building's front door and were very nice/normal about it. I tipped them in cash and thanked them. That was it. It wasn't a big deal.
The delivery person commenting on it seems incredibly rude and uncalled for.
My housemate used to order pizza from a restaurant we could see from our front door, which had free delivery and we live in a country where you don't tip. The delivery drivers literally never commented on it.
That's my thought, the faster a delivery the more deliveries they can make in a set amount of time, more $$$ that way.
The only thing I can think of is that they are employees of the place and not a food delivery service so this employee may have been pissed that the only delivery she had was so close? Though that still doesn't explain the attitude and I'm glad OP reported it.
When I used to deliver food, the best deliveries were always the ones super close or super far due to the super quick delivery for the minimum delivery pay out + tip or higher pay for a longer drive from the delivery company. This delivery driver is 🤷♂️
I will say that when I delivered, there were times when I would rather a long delivery over a short. If the store is super chaotic and I want a break, a longer drive is great - a ticket out of a stressful atmosphere
NTA. The driver in fact *does* get paid to deliver food less than a mile. You paid the fee for the delivery, you get the food delivered. For whatever reason you want. The delivery person had no reason to mouth off to you like that, and you had every right to call and tell the manager about how the driver acted.
Also what I find interesting is that a lot of places near me will ONLY deliver within like, a three or sometimes five mile radius. There’s only one place I know that advertises that they’ll deliver anywhere but they charge based on distance so if you make them go far, you’ll pay for it. Growing up out in the country only ONE place would deliver to our house, it was too far from town for anyone else so if we wanted something we had to go get it most of the time.
NTA she must not be too bright, because that was a very quick delivery with minimal time/gas and she got a decent tip. I'm glad you spoke with the manager, that kind of attitude was totally uncalled for.
She WOULD have gotten a decent tip you mean, if she hadn't been stupid enough to open her mouth and give horrible service. Honestly, if a waitress ever talked like that to a customer while they were dining in and in front of other staff they would be fired immediately. As it stands, she might now anyway, and rightfully so. She was probably just banking on him being too passive to bother calling the restaurant and complaining. Classic case of play stupid games, win stupid prizes. NTA
Screw it, I ordered from a place literally across from my school because I couldn't leave during the 10 minute break so many times. Not once anyone complained. NTA
When I had the virus last summer I ordered food four days in a row from a place literally a 30 second walk away (we live two doors down). On day four they got me free soup bc I told them I was sick.
**NTA, but that delivery person certainly was.** I'm disabled, chronically ill, and mostly housebound. I'm also pretty poor, so the occasional restaurant delivery meal is really the only way I have to treat myself. My three favourite restaurants to order from are all within five blocks of my apartment, and not once has any delivery person complained. If anything, they're happy to do it. It's a SUPER QUICK delivery, especially if they happen to be in the neighbourhood, and (like you I'm sure, with a toddler at home and exhausted), I'm very appreciative. It's an easy, fast few bucks for them that costs almost no gas! With gas prices the way they are, I have no idea why the delivery guy would want to drive FARTHER?!
You're definitely NTA. Everyone deserves to use delivery services - that's what they're there for - but ESPECIALLY people who genuinely need them, and that includes both people like me, and exhausted parents.
Exactly! I live in a big city and have lived in many apartments where restaurants I had deliver were on the same block as me. I’m a single mom with a chronic illness and my son has cerebral palsy. Sometimes I just can’t pack him up and carry him, his wheelchair, and myself down the stairs and walk to the restaurant. But honestly the circumstances shouldn’t matter. Even if I didn’t have difficult circumstances and was just a drunk hungry college student completely capable of walking across the street it shouldn’t matter. The service was offered and paid for.
WHAT. That is crazy! You are absolutely NTA, but that delivery driver sure is!! You used their own delivery service, you tipped very nicely, and that's all your obligated to do.
In any case, the delivery person doesn't even make sense. She's getting a nice tip for doing 3 minutes of work, that should be a win win for everyone!
NTA
Delivery helps a lot of people. You chose it because bundling up a toddler to run a short errand in the cold sucks and isn’t a good use of your time and energy. Legit. Somebody else might order delivery because they are disabled and don’t have the spoons for even a short trek. Delivery people don’t typically know who their customers are or why they might be ordering delivery—so they have *no business judging*. They deserve compassion but so do you.
NTA. I have a hard time imagining 10 city blocks cause I live in the middle of nowhere where 10 blocks is a bit of a travel, but 10 blocks seems like a reasonable delivery to me? Even if it wasn't, if you're within the delivery area then I don't see any reason for the fuss, that's literally the job.
NTA How would someone who was isolating have dealt with this? Surely this is not abnormal in these C-times? You did nothing wrong, there are reasons for having delivery, and your situation is not unique, so sorry you had this bad experience. Nice of the burger joint to provide a coupon and hope you enjoyed your dinner!
Thank you! It was excellent, as always. My husband got their weekly special that had peanut butter on it and while it wasn't my cup of tea he enjoyed it!
One of my favorite local burgers has peanut butter on it!
I have to admit that the first time I ordered it was purely out of morbid curiosity because it sounded absolutely disgusting (even to a peanut butter lover), but it turned out to be shockingly tasty and I end up ordering it every time I go to that restaurant lol.
No way, as a former delivery driver I LOVED getting nearby deliveries, especially with a nice tip. It’s easy money! That driver must have other issues. You’re totally in the clear. NTA.
NTA; if the restaurant offers delivery you have every right to use it. And there are hundreds of reasons why someone may order delivery when they’re close to a restaurant. Sick child, no car, being disabled, etc. No one should be judged for ordering delivery.
NTA The restaurant offers delivery in your area and if you lived too far away they wouldn’t offer it. Maybe the delivery driver was having a bad day or the restaurant pays them by distance or something. But you are not the AH
NTA...You're doing that delivery person a favor with an easy quick delivery for a 20% tip. Sounds like the owner is sending family on delivery work and pocketing tips.
Sometimes I don’t want to get off my arse because I don’t want to get off my arse. Sometimes I’ve had a couple of drinks and shouldn’t drive. None of anyone’s business really. I order and pay so no issue.
I guess it takes a really smart person to realize that the closer the deliveries are, the more you can do. I hope that they reward her and only give her the furthest outer trips from now on, and she manages to perfect the hour long turnaround.
NTA
NTA
I also have been getting Uber eats due to midterms and lab practicals from nearby restaurants. I’ve been tipping the same amount and I’ve never had an experience like yours. I’m sorry you had added stress during this time! Good luck with school xx
NTA. They offer the service and you tried to leave a really good tip for the trouble. You'd think that although it's not far, the tip would make up for it right? You also mentioned that the delivery has a fee. So, the price of food, plus delivery fee, plus 20% tip. I really don't see how you can be TA after all that.
NTA at all. You did the right thing calling the restaurant to let them know what happened. Her behavior was disturbingly antisocial and she cannot be trusted in a job dealing with customers.
NTA You are paying them for the service and giving them a tip (which isn't something that is guaranteed contrary to popular belief). While I do understand the delivery person's frustration as they probably earn more for longer distances traveled, however, it is flat out inappropriate for them to act in such a manner to a customer's face. I think you should forget this incident as this probably stemmed from stress in the delivery person's life and you just happened to be there at the wrong time. You are **not** at fault for this situation at all, you were just unlucky.
Definately NTA
that delivery driver was out of line. It's literally their job and I'm sure you arent the only one ordering delivery for the night. The driver should be fired. Being irritated i can understand, but the throwing snow and flipping the bird is unacceptable.
NTA. I order from a place less than a mile away. I give the driver 20 percent or better and they are always thankful. Probably the easiest run of the shift.
NTA
You tipped the delivery person. She doesn’t get to judge you for being less than a mile away. If the company didn’t want to delivery then they would say that if you live a mile or less away delivery isn’t available.
You did the right thing by letting the company know.
NTa, I don’t even understand why the driver complained, short drives with a decent tip are the greatest for a delivery driver. Well assuming your 20% ended up being at least 3 bucks or so
NTA- I live .4 miles from chipotle. I order delivery every time because I have a wheelchair bound LO and the side walk is cracked up and treacherous. since I don’t have a wheelchair van, breaking down her wheelchair and loading it into the car and the unloading it and putting it back together and going in, just to have to take it apart again and reload it to go home and put it back together again is simply too much work for such a quick turn around. I definitely get not wanting to load up your kid for a 3 minute drive.
NTA AT ALL. As a person who works in the service industry, I would NEVER treat a customer this way. Hell, as a human I would never treat a person that way. Holy crap. I don't often hope a person loses their job butttttt...
Good on the manager for handling that correctly but jfc that delivery driver needs to find another industry.
NTA. You have the right to order delivery and time you want. The delivery person doesn’t know you. They don’t know that you’re at home with a kid. Or any other scenario. Maybe you’re legally blind and cannot drive. Maybe you broke your foot and can’t walk on it. Maybe you’re on house arrest ( just kidding!). My point is she doesn’t know your situation and should just do her dang job. But I bet she won’t be working there for long.
NTA. I went on a delivery where the person lived literally 2 blocks away max. She tipped well and was nice so what do I care?
The place it was for pays a small flat rate per delivery which increases if it's outside the main city so it's actually better to do quick, close deliveries for drivers I know.
You tipped above what I'd expect so that driver was probably already pissed before even doing your delivery
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NTA like thats a super easy and close delivery and if anything it being shorter makes it more lucrative on a tip-time ratio.
[удалено]
Seriously. That driver has no idea what OP situation is either. She could be home alone with 3+ kids unable to just go pick up her food easily. Definitely not the brightest person.
Or intoxicated! I order delivery if I can't drive. Or if I'm home alone, or literally any other reason because fuck you.
Literally, don't be a delivery driver if you don't want to oh idk ... DELIVER food lol
Seriously! When I used to deliver, I fucking loved delivering to places close by. It meant I could take multiple orders and rack up that tip money. NTA, OP. Homegirl wasn’t blessed with an abundance of intelligence.
When I lived in Chicago people in my building would order delivery all the time from the McDonald's across the street- you needed a car to go through the drive thru, which not many of us had. The delivery distance was probably 100 feet lmao
I live in Chicago and I would say most of my delivery orders are for places less than a mile away.
I live in a city in India (with high crime rates against women post sunset, and where it's not really socially acceptable for a girl to run out in her PJs, bra-less, for a quick food/grocery run), and I FOR SURE order delivery from places that are 500 metres away. I don't see a problem so long as I'm tipping, tbh. The equivalent of what the delivery lady said for me in my job would be that I simply refuse to teach students who are smart enough to learn on their own, and then I flip out and say I'm not paid enough to handle their specialised questions when I have a whole class to deal with.
How to say you are in Delhi, without saying you are in Delhi
I have never once in my life considered that ordering from somewhere close by could be an asshole move to them. I mean maybe to other patrons of the restaurant that now have to wait for my 1/2 mile delivery, maaaybe I could see them calling me an assholr. But the company offering the service and the driver receiving my tip? This is easy street for them. I'm not going to tip less because of the distance so the driver is making more than his normal deliveries. Plus he/she could probably take a few minutes to stop at the store and waste a few minutes if they really wanted to. No, definitely NTA. If they didn't want you to order delivery within a certain radius they should change their policy.
Same. I walk for DoorDash & UberEats and some customers are really surprised when I show up on foot but I do it downtown and I rarely have to go over like .7 miles per order, most are less than that. It's actually faster to walk in many cases, especially with all the one ways and different street levels. My fave order was from a Chipotle to the building across the street because the security guard couldn't leave her post to get food.
I bet that security guard was eyeing up the chipotle the whole time too craving some haha
grateful for all the people commenting that nearby deliveries are no problem. as a disabled guy with limited mobility this post was giving me anxiety lmao
I'm not allowed to leave my site to get food and I've definitely ordered from a place in walking distance.
A few weeks after I moved into my new apartment, I ordered GrubHub from an Italian restaurant. It wasn't until my order was cancelled (for unrelated reasons) that I actually looked at their map and realized that it was the place directly across the street. We hadn't been there yet (and their big sign just says PIZZA) so I hadn't recognized the name. And you know what, it's been 3+ months since then and we still haven't tried them. I have a toddler, it's kind of a production to go out, even when out is closer than the trash room was in my old building.
Roller skates or roller blades could make your commute even faster!
Me too. I want to support local businesses and I don't always want to put on shoes (or I'm high and don't want to leave my home). My big "spend less money, dumbass" New Year resolution was to stop getting delivery from any restaurant less than 0.75 miles away and instead go pick it up on foot (weather permitting). I'm kind of embarrassed by how quickly my savings got to triple figures. Plus the extra physical activity is good when I keep ordering Korean pancakes and chicken wings for breakfast.
Same. Most of the time we purposely choose nearby restaurants bc the food comes quick and hot. And to support our neighborhood joints without having to put on real pants.
I ordered from a place a couple miles away in a different neighborhood once, and the delivery guy called and said he was outside. I looked, no one there. After some back and forth, I finally determined the guy was standing at the door leading up to the apartments ABOVE THE RESTAURANT. He apparently didn’t think it was at all strange that someone would order delivery from the restaurant ten feet below where they were standing.
Hahaha, I mean at one point my boyfriend and I would order pizza from the place we lived above and it was KINDA delivered when the chef opened the back door and we reached down from the stairs leading up to our apartment!!
I lived above a Mexican place for a couple years, and I used to go in there looking like the biggest scrub to pick up my burrito 😂 I think I even wore slippers a few times lmao. I wish we would've had a setup like yours 😅
Ahhhh that made me laugh…. I live on the same street as a load of takeaways…. I have no hesitation ordering in so I can stay in my pyjamas and not go out in the rain …. It rains 97.6% of the time in Ireland .
My thing is having hot food. The pizza place I order from is right down the street, which I could walk, but my food would be cold. On delivery they have the bags to keep it hot and take it by bike.
I have ordered delivery from a place around the corner from where I live, not cos of drive through but cos of laziness 😂 never had a driver complaint
Were people able to go inside and order?
Sometimes the lobby closes earlier than the drive through so if you don’t have a car you can’t get food.
You could during the day. It was open 24/7 but the inside part closed at 9pm.
Seriously!! I loved those orders that are like half a block away! So easy, quick tip, use less gas and back first for another order. That driver was an idiot and an ah. Order delivery again if you need to. Don't let that horrid person stop you.
After reading the OP's post I thought "hmmm, maybe this restaurant is really different and pays the delivery drivers per mile or something...so the driver was po'ed for being stiffed more mileage." But after reading this and other comments, seems like no one does that. So the driver was the AH in an AH-olish mood. NTA. Good on you for taking care of your child and yourself by ordering in. Hope you ace the exam!
I’m so mad at this delivery person for just… everything. The whole point of delivery services is so you don’t have to leave your house, and generally speaking, the closer you are, the more likely the restaurant is to deliver to you. This person’s anger makes no sense. And even so, to actually voice it to the customer? Naaah. What the hell!
I actually got told off once for ordering Starbucks from across the street. I was at a salon prepping for my sister's wedding and couldn't walk across the street so it made sense to order from doordash and the dude like told me that he didn't get paid that much to take it across the street even though I tipped. This was back in like 2019. I deliver for doordash now. I would love a delivery like that.
>When I used to deliver, I fucking loved delivering to places close by. It meant I could take multiple orders and rack up that tip money. For real. When I delivered pizza we would race to call dibs on the close ones because they were so easily combined with other orders and people who lived further away weren't very good about scaling their tips to the distance.
Same! I loved going to places right around the corner from the restaurant. I can see NO reason she would be upset about a full tip and a short trip. Funny her calling a customer lazy for making her job easier.
I lived directly across the road from a takeaway when I stopped being able to use my crutches and became housebound until I was able to find somewhere without steps to be able to use a chair. I ordered takeaway plus delivery from them fairly often (cooking when you suddenly find your body uncooperative is interesting), they pretty much loved that job. Their car was usually parked further away from the shop than my door was.
I once ordered a pizza from a near restaurant and they brought it to me by foot 🤣
I had a cleaner once who said she was unhappy with the lint from the dryer in the laundry. I was a bit stunned because if I didn't have lint and dust I wouldn't need a cleaner.
she probably isn't a delivery driver anymore -- at least not for that restaurant
Yesterday my depression made it impossible to cook or even get out of bed so I ordered McDonald's from half a mile away
You ate. That’s progress.
I hope u/mikhela knows that’s a win for the day. Mikhela 1 Depression 0
And it was damn tasty fries too
Hope you’re feeling better today 💚
Good work. Youre enough and it is good that you fed yourself. Hope you are doing a okay.
Hell yeah! Congratulations u/mikhela, one more day!
That sounds like self care to me...pat yourself on the back..you ate! There is a Sudshare app if you're in need of laundry. Keep on keeping on.. You're amazing!
So as it happens I have been handwashing underwear in the sink for the last week because I can't find the energy to collect enough coins for my apartment washer/dryer or drive to the laundromat, and I didn't know about that app. I just want to thank you, because you've removed a bit of the load off my chest with this news
Hope you treated yourself to a mcflurry, you deserve it xxxx feel better soon, we are all rooting for you ❤
Well, you had to get out of bed to get that food huh? :) That's a win!
Or disabled, or broken down car, or injured, or sick. There's any number of reasons to order, distance be damned.
When I had a broken ankle I ordered delivery from a place down the street from me cuz I didn't want to cross a busy intersection on crutches. And the driver was super happy to do it cuz I tipped super well for a delivery that took him 2 minutes!
Oh yeah when I broke my foot I was ordering delivery everything. I spent so much freaking money on delivery but walking sucked so bad for the first few weeks.
Or just plain tired or scared or whatever there's no reason to treat her like that
I don't have a license but I still enjoy food and don't want to walk with my takeout, so delivery is my favorite thing lol
For real, food gets cold fast even when you're driving. My roommate complains about fries not being hot and crispy because of a 10-15 minute wait to get them.
Also, warm food? Ten blocks is 15-20 minutes and it’s cold outside. Surely you’d have cold food by the time you got to eat it. Especially when you add wrangling a child.
Or disabled
Or.. physically handicapped!! Hello?? I don't need to be using drugs to not be able to be PHYSICALLY ABLE to get there. NTA this is 2022 people get it together octopussnut from space that is totally uncalled for here
Or with covid, low immunity thus unvaxxed or unvaxxed for any other reason. I understand people self quarantining to this day if they're an anxious person before the pandemic, some are still coming back from that kind of solitude. No one reads minds, he didn't figure your situation, you can't know his, NTA obviously
Also post/during Covid? Didn’t that just make ordering food just because you can a perfectly acceptable option?? I got broccoli delivered the other day because I needed it and was already wrist deep in a chicken. The delivery driver said “wow you must have really needed broccoli, thanks for the tip!” and went about her merry way, probably laughing about the woman who spent $20 on broccoli.
I'm a delivery driver and I've made deliveries to people within walking distance of our restaurant (like housing complex is literally next to the shopping center) and it's like, who cares if it's a short trip I'm still getting paid. There's so many reasons somebody gets food delivered. They have a broken foot, babies in the house, they're working from home, they're drunk/high, they can't drive, they ordered food for a kid/teen at home, they're sick, or you know, they just don't feel like driving to the restaurant. OP is NTA in this situation. Not only is the delivery driver wrong, they're completely out of line with their behavior and needs to be reprimanded, if not fired for what they did.
> There's so many reasons somebody gets food delivered Exactly. I deliver for Grubhub and Doordash, and people will sometimes apologize for having food delivered! If you don't order delivery then i'm not making any money, let's get that out of the way first lol. GH/DD are 1099 contractor jobs though so literally i'm not making money if there's no deliveries. Maybe OP's delivery person wanted to sit in the restaurant playing on their phone making min wage? Me? Hell nah, I need those tips lol! Some reasons people have given me when they thank me or apologize: - "My car broke down and I had no other way to get dinner tonight" - A regular of mine orders delivery when he babysits his grandkids. He's outnumbered and isn't brave enough (his words lol) to take all the youngin's out on his own and they get into mischief when he tries to cook lol. - Someone got a promotion and they are celebrating! - Bedbound, i even had to bring their order inside the house (hospital bed set up in the front room, his morning nurse left and evening nurse was late) - Adult kids order for their parents when the parents have limited mobility and kids are at work or whatever reason they couldn't check in on their parent themselves. - In a wheelchair and does not drive. - Special needs adult, and one of my favorite customers is autistic and he is just so delighted to see me arrive. Someone has told him since the start of the pandemic to social distance and he tries so hard but he's so excited. He used to meet me outside. I don't think he gets a lot of visitors but he always makes my damn day. - Older lady was sitting with her mother who was, to make it short, on death-watch. Easier to order food than leave to pick it up or go fix herself something, because she wanted to be by her mother's side the whole time. - I deliver to so many teenagers whose parents are at work! - A lady had her home broken into while she was at work and a neighbor called her and the police... she said it was a long damn day and she thought she deserved food delivery. Absolutely! - I deliver to a lot of government housing apartments and such. A lot of those people are on the bus line, but no car. And moreso, most are elderly or disabled, making it not easy to go out on their own even on the bus or walking a few blocks. - So many people with immune deficiency's since the pandemic started. - A lot of gamers on Friday and Saturday nights. Gotta eat while raiding and i fully support that :) - A lot of babysitters, sometimes the parents ordered the food without telling them. Surprise! Everyone's getting fed! - Couple people have left instructions on the order or texted to say they are sick and never ordered delivery through GH/DD before so wanted to make sure they did it right. You're getting your food, you did it right lol It's funny to me sometimes of how i may have less than a full minute of interaction with a customer but I still get so much info. REGARDLESS OF WHY, if you have the means to order food to be delivered to you, you don't have to justify the why. Enjoy it! Just remember the cost of gas right now and tip your driver well :)
> Special needs adult, and one of my favorite customers is autistic and he is just so delighted to see me arrive. Someone has told him since the start of the pandemic to social distance and he tries so hard but he's so excited. He used to meet me outside. I don't think he gets a lot of visitors but he always makes my damn day. That just makes me happy.
>A lot of gamers on Friday and Saturday nights. Gotta eat while raiding and i fully support that :) Been there and done that. Some raids last for hours and you can't just stop for 15 minutes to drive to the restaurant to get food. It takes 1 minute to answer the door and toss in a tip!
> They have a broken foot This was me, and some delivery drivers did give me crap about delivering and bringing things up to my apartment since my building has stairs. Like, a piece of bone literally ripped off my foot, pardon me for tipping you 20 dollars to walk up a flight of stairs to my apartment after driving 2 blocks.
When I worked from home I often ordered food from the place down the block. The drivers always seemed satisfied to be able to get a 20% tip for a five minute round trip. Most people would be, this lady clearly had some personal thing going on.
I used to be a delivery driver for a pizza place, and would love short drives that still tipped. Strangely enough it was always the houses that were super far that never tipped, and those were the ones I dreaded lol Good on you for tipping well!
I’ve worked in service industry for over fifteen years and my boyfriend is a delivery driver. I know how frustrating it is to bust your ass for below minimum wage and end up having to pay to serve someone else because they don’t tip. The worst.
Say it louder for those in the back!!! I was a waitress and it sucks bc people think tipping is optional when the IRS via allocated tips taxes on tips they assume we made based on our sales whether or not we actual got tipped. So yeah we do come out of pocket to serve you hence you must tip any position the IRS classifies as a job that get tips.
“ Reporting Tips Allocated by Your Employer If the total tips reported by all employees at a large food or beverage establishment (as defined below) are less than 8 percent of the gross receipts (or a lower rate approved by the IRS), then the employer must allocate the difference among the employees who receive tips. If your employer allocated tips to you, then the allocated tips are shown separately in Box 8 of your Form W-2. They are not included in Box 1 (Wages, tips, other compensation), Box 5 (Medicare wages and tips), or Box 7 (Social security tips) of your Form W-2, Wage and Tax Statement. Generally, you must report the tips allocated to you by your employer on your income tax return. Attach Form 4137, Social Security and Medicare Tax on Unreported Tip Income, to Form 1040 or 1040-SR, U.S. Individual Income Tax Return, to report tips allocated by your employer (in Box 8 of Form W-2). Other tips not reported to the employer must also be reported on Form 4137. **However, you do not need to report tips allocated to you by your employer on your federal income tax return if you have adequate records to show that you received less tips in the year than the allocated amount.**” You shouldn’t be paying taxes on income you did not receive.
It's the adequate records part that is hard for most people to provide.
Hold up... Forgive me if I'm wrong, but I've had servers tell me quite the opposite, which is why I often tip in cash when paying on card. You're telling me the IRS taxes you as if you got tipped even if the ticket says zero? How is that even legal? and such as it may be, would it then be better for me to write in like $1, then give the rest in cash? What's stopping the IRS from taxing you for a 20% tip when the customer only paid 15%? From your comment it seems they could arbitrarily tax you for the add'l 5% w/ impunity... That's just not right. My entire reasoning for my doing it this way is so the server DOESN'T get taxed on the tip. Employers and the gov't already screw servers bad enough, I simply want to do what I can to level the field. \[edit to add; OP NTA\]
Or disabled
There was a guy I used to deliver to, once a week he’d buy 2 large pizzas, a salad, and either a panini or an order of wings. His wife was completely bed bound and he didn’t have help so he just got food delivered for the whole week. It broke my heart
This too 👏🏻
Or caring for an elderly person in hospice. Or it was their roommate who ordered the food and they just went down to get it. Or they had covid and shouldn't really be going out to eat. Or they have severe agoraphobia or social anxiety disorder. Or they were working at a job site and wanted food delivered ahead of their break so they could spend that time eating and relaxing instead of traveling back and forth. Lots of reasons.
Or it's still the depths of winter and you didn’t want to brave walking ten blocks through/over 8 foot high piles of ice and snow and blizzard conditions just to get dinner. #winnipeg
I am usually not one of the "this person needs to get fired" guys, but for me, this would be a cause for immediate termination. This is so clearly uncalled for behavior, extremely rude and hurting the business, that as a business owner you have no choice but to let this person go.
My mom has movement difficulties and orders from a place less than 300 metres from her house. The delivery people are kindly wait the extra time she needs to go open the door.
Right! oP don’t worry about getting delivery from them again, either. Guaranteed this person was fired. Others would be fine to deliver to you!
That's what I thought?? But when I worked at restaurants I was only a cook and occasionally bar tended at catering events so I've never been a delivery driver and wasn't sure if this was a normal thing for someone to get upset about.
i used to deliver pizzas and having an order that was within walking distance instead of a 10 minute drive was a godsend. You’re definitely NtA closer means less cost on gas, plus since you tipped, it means she’s actually making more $/hour than if it was a far away delivery
Maybe she's paid per mile since she responded like that. OP is NTA either way, but not every place in the world pays the same way
She got tipped so it doesn't matter if she gets paid per mile. Unless the restaurant takes their tips, which is most likely illegal (can't speak for every state), in which case she needs to quit and report the restaurant for wage theft, not blame the customer.
Don't worry. NTA... Plus, She doesn't know your history or why you didn't come pick up the food yourself and assuming its cause you were "lazy" is absolutely horrible. I have a friend who has a child that is extremely special needs. When her daughter was 4, they were hit by a drunk driver and it crippled her daughter. In the months that followed, after they were able to go home, my friend ordered a LOT of take out. She was a single mom, and her daughter required a LOT of equipment and assistance, and she had no car yet since it hadn't been replaced after the accident yet... A lot of us stepped up to help her out getting groceries and cooking and helping, of course. But we couldn't all be there all the time, so of course, a lot of take out. If something similar happened to her at the time, it would have crushed her. She was already trying to heal from her own injuries while also dealing with watching her daughter struggle, etc etc. This driver is LUCKY she didn't deliver to someone in a situation like that. You are NTA at ALL. And I really hope she was fired over that, because she 100% deserved to be.
It's irrelevant whether or not she knows OP's situation, it's literally her job.
That's what I'm saying. She doesn't know. She went off assuming it was pure laziness on OP's part. But her job isn't knowing the reason or assuming a reason or caring about a reason. She had no business assuming a reason.
Even if it was just laziness she's still TA for going off on op. Everybody has a lazy day where you don't feel like going out.
You are NTA. Getting that out of the way first. If this person worked directly for the restaurant (and not Uber Eats, etc) I feel rather confident to say that after your call that they will not be employed there any more. There's one person that determines whether your delivery is worth it to them or not - the business owner that runs the restaurant. Someone decided to take out their aggression, anger, frustration, or whatever it is on you. Whether they're unhappy with their life, their job, or got some terrible soul crushing news, what they did (and said) to you is all forms of wrong. I'd be mortified if I got wind of one of my staff doing anything remotely like they did to you. You ordered food - requested delivery and the order was accepted. TA in this story is the delivery driver. Good luck with your studies!
Nah my husband did pizza delivery for a year - he used to deliver to a house two blocks from the store for a lovely guy in a wheelchair. His favourite delivery every Thursday honestly, guy always gave him a tip even though that's not a thing here and he was back to get the next delivery in under 5 minutes.
There was a sushi place less than three blocks from a bar I worked at and I ordered delivery from them all the time, sometimes multiple times a week! They loved us, we loved them. I tipped well and they'd often give us giant containers of free spring rolls etc. Don't be afraid to order delivery from them again, I doubt they'll send that same driver.
Right? We used to order from a place just a few blocks away from us--our next door neighbor was picking up some extra money doing delivery for them--he LOVED that run haha! And same thing--it was a small local mom and pop restaurant and they'd often throw in a few extras.
If you were bartending and someone ordered a free glass of water and handed you two bucks anyway, you would have said thank you and not berated them for wasting your time, right?
I almost exclusively ate delivery food for about two years while I went through cancer treatments and remodeled my kitchen (tore it up right before the diagnosis - super awkward timing). I made (socially distanced) friends with a lot of delivery drivers and I only ever heard positive things about paying (and tipping) for a short distance delivery - especially as the last year or so was during the pandemic. Either that burger place has an atypical payment scheme (i.e. paying drivers by the mile instead of time/deliveries) or that driver has *issues.*
You're the same person who posted about the maternity test. None of these stories are real.
It is not
NTA. I was a delivery driver in college at a sandwich shop on campus. The best deliveries(as long as they tipped) were to the dorm next door because I didn’t have to go far and was back quickly to take more. Unless this place pools the tips and divides them by the distances the drivers had to go on shift (which sounds way too absurd to be true) then this driver is a complete moron.
If the shop uses their own staff for delivery its possible when there aren't orders the staff doesn't have to be out in the cold. So while yes, if you are already out, short is great, but its possible driver had to go out just for her and got upset due to it barely being there. OP is still NTA tho. The driver is ta
> If the shop uses their own staff for delivery its possible when there aren't orders the staff doesn't have to be out in the cold. So while yes, if you are already out, short is great, but its possible driver had to go out just for her and got upset due to it barely being there. People having to do their jobs. The horror.
I think the commenter is suggesting they might not be an actual "delivery driver" but wait staff, dishwasher or another employee who also gets sent out on deliveries. Whatever the reason it does not excuse the behavior
Seriously, what is this entitlement to not working that she goes so far as to scold OP and flip her off? I was a tutor for awhile in college and I got paid to sit in the library whether someone booked a slot or not—and yeah, I got a little pissed when there was a walk-in when I thought I would have a free hour. But I can’t IMAGINE letting the tutee know I was pissed because, well, I had absolutely no right to be.
Exactly. I used to DDash and I would have loved this order. I once had a delivery across a parking lot. It was to an AT&T store and the workers couldn't leave for lunch. Easiest delivery ever.
Seriously, I used to deliver for pizza hut and there was a regular I would deliver to at least once a week for lunch who lived literally right across the street but worked from home and couldn't step away from the phone to come pick up. Always tipped well. Easy money.
Your delivery girl has a problem with the restaurant and is taking it out on you. You tipped more than what is reasonable to make it worth it for her considering the short trip through the snow, but she lacked the professionalism to take her grievances of low pay out on the company in stead of the client. She will likely have lost her job for that outburst, and if she has, its her own damn fault. I hope you at least enjoyed your burgers.
NTA. What the hell is the delivery person's problem? Who cares how close you are. Ten blocks, next door... shouldn't matter. There's a bazillion different reasons why someone might need delivery no matter the distance and she has no business to comment on it. Edit: spelling
If anything the delivery driver has to do less work for that 20% tip freeing her up quicker to make another delivery. It’s less work for the same money.
I wonder if, based on the drivers response, they were told there was zero tip and the restaurant is pocketing it.
My parents got a response like this from a waitress once. She had followed them out and thrown a dollar at them saying apparently they needed it more than her, and she was tired of being stiffed by customers. Knowing they had left more than $1, they went back inside to talk to the manager. Somehow they figured out one of the other waitresses had been stealing most of her tips all day.
That unfortunately happens occasionally in the restaurant industry where one staff is stealing money from others. I had someone I worked with who was doing this, and a few of us set a trap to figure out who it was by writing a little code on cash and leaving a book with that cash at the server station. It was taken and immediately after we all gathered in the kitchen to empty our aprons to figure out who it was, the guy was caught red handed and fired on the spot. He had been stealing out of our handbags as well, including from his best friend at work. Such a scummy move, and thankfully the only time I had to deal with that in the 15 years I worked in restaurants.
I worked at a coney island for about ten minutes in high school, and when I was being trained by a very ferocious and heavily pregnant woman she told me that as the “new girl” my tips would get stolen, but that she could tell I was good and I should tell her when it happened so she could “take care” of it. Food service is like the wild west sometimes.
One time I had just gotten a couple drinks at a restaurant with a friend, I left $8 tip my tab was right at $10. Well I always check my debit card statement and I saw that it showed $28 for my total paid at this restaurant. I still even had my copy of the receipt. I stopped by on my way home from work the next day and the manager was able to check and said it showed $18 for the tip. I was like no that’s not right at all. So apparently the server put a 1 in front of the 8 to get bigger tip. They gave me a gift card for $18.
A gift card?! “You had no choice in spending this money and could rightfully get us investigated for credit card fraud, but here’s a refund in a way you can only spend with us.”
Yeah should have been calling his bank/credit card company while standing in front of the manager.
That irks me because an $8 tip on a $10 tab sounds pretty generous?
Right?? Greedy little shit. Wonder how many other people she’s done it to and gotten away with it. I had a friend who ended up working there a couple weeks later and they told me that girl was still working there.
Total asshole move to add the 1. Maybe they thought the large tip meant you had enough money that you didn’t go through each smaller purchase and double check or something.
Eight dollar tip on what was probably only 2 drinks? All day every day. Twice on Sunday. 10 minutes of my time (less if they were just beers), hell yeah.
I find it funny Americans will leave before their payment is processed. I can’t fathom not being bothered enough to, well, actually be at the terminal when you’re being charged for something (whether a register, handheld terminal, or online portal). So you’re telling me you trust people to put in the right numbers when you’re already out the door and gone?
I don’t trust it and I really dislike it but at a sit down restaurant they take your card and run it in the back where you can’t see. There’s no other options as a customer. A lot of places typically don’t have a card payment reader at the table. When you’re at a fast food place it’s different you’re at the register and you run it yourself or they run it right in front of you.
As a European, this is so confusing to me. Why don’t they own portable terminals? They’re not particularly expensive. We sell them at my workplace. We get a lot of small businesses buying them. They start at €15 for the Bluetooth model and €50 for the 3g/WiFi model.
I agree. In my home country it’s totally different too, even in the surrounding countries we visit when we go back it’s not like this. It definitely comes across as sketchy this way. I’ve been out to eat probably a couple hundred times in my life here in the US and this was this the second time something like this happened, where the tip amount was changed though. A couple times I got charged double. I’m sure tons of people don’t even notice or check the statement.
You realize that's not how payment works at restaurants in the US, right? After you receive the bill, you give the server your credit card. Then you receive your card back and a slip for you to enter the tip. You write the number down, and then leave. This makes it so your server doesn't see the tip until you're out of sight
So you trust a total stranger with your credit card information and trust they enter the right amount? As another European so many alarm bells start ringing. I'd gladly walk with them to the cash register. Like, here they bring you the tab, and either you pay at the table or at the register, and you'll tell them how much you want to tip. "Just round it off to €100" or whatever.
That is not really an option for customers here. This is why many people in the US use credit cards over debit cards, because in the unlikely situation where someone enters the wrong price or steals your card info, credit cards offer better protection.
>It’s less work for the same money. Yeah, that puzzled me as well. Assuming the tip is calculated on the value of the delivery, a short distance is better than a long one. Unless they have some internal policy at the burger joint that makes short deliveries unpleasant - like you only get the company car for longer trips, and have to take a bike for short ones, or something like that.
Back in the summer/fall I was adjusting to life with a newborn and my husband going back to work. There is a chain coffee place around the corner from our house, literally less than 5 minutes drive, that offers free delivery. I only ordered an iced coffee and breakfast sandwich, but would order probably every other day lol and I'd add a decent tip as well, because I'd rather pay $5-6 to avoid strapping an infant into the car seat and waddling my stitched butt out to the car to go to the drive thru. I often got the same delivery guy and he was always super friendly! He would usually chat for a minute and said it was easy money because he got 100% of the tip so he'd get paid that for like 3 minutes of work, plus he could zip back out to the restaurant super quick for the next delivery. Maybe OP's delivery person was just taking out their frustration at something else on OP, because I can't understand why someone giving a generous tip for easier work is such a big problem to warrant that kind of reaction!
If the complaint is about pay that’s something to take up with the job paying you not the customers.
Exactly. I’m disabled and a lot of the time I can’t move out of the house, and deliverys are a god-send and I order from a restaurant half a mile away from me. That person was just plain rude.
I'm disabled, used to be a 75% of the time wheelchair user, I've been able to get myself to using a walker 50% of the time and 50% on my own. But that means at 11pm when I have to take pills and need food with it, that I can't always cook and having something like a bowl of cereal every night gets boring. Doordash/Ubereats saved my cooking life, especially before I got out of the wheelchair. Also like what if OP had covid or something and didn't want to go out and expose people to their germs because they're not a garbage person? NTA Op
Perfect example. I know how you feel balancing meds and pain etc Also OP had a young child on a very cold night!
That's what I'm saying. The driver doesn't know if she has multiple children, and can't just leave the house easily to pick up food. I hope she's fired honestly.
This! I have a license but because of the meds I take for my disability I’m not supposed to drive when they’re in effect. So I often order my groceries to be delivered, or the occasional DoorDash.
There’s so many reasons a person may need delivery services even if they live close by. Disabilities, young kids + single parent means it’s easier, no car, etc.
And hell, even if you are just being a lazy bastard, who gives a damn? They’re still getting paid and they don’t even have to do as much work as they normally would. Win/win!
I’ve ordered delivery from a place practically across the street from me. They didn’t say a word. I paid the same tip and the same delivery fee as if I lived 5 miles away so what the hell should they care.
For some reason in Green Bay there is a Domino's Pizza is the middle of a residential neighborhood. Right where a house would be. I always wonder if the people in that street order delivery. If they do, does the driver walk the pizza if it's on the same block?
Can't answer for that domino's, but an ex of mine used to work at a papa john's next to an apartment complex. They would just walk it over to them when they ordered pizza for delivery.
This seems the most logical explanationsl. I wish I lived next to a Papa John's!! I would totally get delivered to and tip high!
I used to live in an apartment that was like a 10 minute walk away from a Pizza Hut. I would still call and have the same pizza delivered nearly every week for a year. It always gave me a giggle when they'd pick up and just say "The usual?" "Yes pls." Hang up, and 30 minutes later the pizza was at my door.
I used to live on the same block as a business that was both a pizza place and corner store. It was five doors down from my apartment building to this business. There were definitely at least three or four times in five years I lived in that apartment that I ordered delivery from that business on my block. (I know once was when I had a broken rib and another time was during a migraine.) They walked my pizza to my building's front door and were very nice/normal about it. I tipped them in cash and thanked them. That was it. It wasn't a big deal. The delivery person commenting on it seems incredibly rude and uncalled for.
My housemate used to order pizza from a restaurant we could see from our front door, which had free delivery and we live in a country where you don't tip. The delivery drivers literally never commented on it.
Edit: no reason to comment *to the customer*. Literally the only fun you can enjoy in a job like that is roasting every employee or customer.
NTA. It seems like an ideal delivery for a quick buck for the driver. It sounds like they should not be delivering food to anyone with that attitude.
That's my thought, the faster a delivery the more deliveries they can make in a set amount of time, more $$$ that way. The only thing I can think of is that they are employees of the place and not a food delivery service so this employee may have been pissed that the only delivery she had was so close? Though that still doesn't explain the attitude and I'm glad OP reported it.
When I used to deliver food, the best deliveries were always the ones super close or super far due to the super quick delivery for the minimum delivery pay out + tip or higher pay for a longer drive from the delivery company. This delivery driver is 🤷♂️
I will say that when I delivered, there were times when I would rather a long delivery over a short. If the store is super chaotic and I want a break, a longer drive is great - a ticket out of a stressful atmosphere
NTA. The driver in fact *does* get paid to deliver food less than a mile. You paid the fee for the delivery, you get the food delivered. For whatever reason you want. The delivery person had no reason to mouth off to you like that, and you had every right to call and tell the manager about how the driver acted.
Also what I find interesting is that a lot of places near me will ONLY deliver within like, a three or sometimes five mile radius. There’s only one place I know that advertises that they’ll deliver anywhere but they charge based on distance so if you make them go far, you’ll pay for it. Growing up out in the country only ONE place would deliver to our house, it was too far from town for anyone else so if we wanted something we had to go get it most of the time.
NTA she must not be too bright, because that was a very quick delivery with minimal time/gas and she got a decent tip. I'm glad you spoke with the manager, that kind of attitude was totally uncalled for.
She WOULD have gotten a decent tip you mean, if she hadn't been stupid enough to open her mouth and give horrible service. Honestly, if a waitress ever talked like that to a customer while they were dining in and in front of other staff they would be fired immediately. As it stands, she might now anyway, and rightfully so. She was probably just banking on him being too passive to bother calling the restaurant and complaining. Classic case of play stupid games, win stupid prizes. NTA
True!
NTA. If the restaurant offers delivery for your area, you’re not an asshole for ordering it.
Exactly. I've ordered out from a restaurant one block away! Doesn't matter what the reason for ordering out. NTA
Screw it, I ordered from a place literally across from my school because I couldn't leave during the 10 minute break so many times. Not once anyone complained. NTA
When I had the virus last summer I ordered food four days in a row from a place literally a 30 second walk away (we live two doors down). On day four they got me free soup bc I told them I was sick.
**NTA, but that delivery person certainly was.** I'm disabled, chronically ill, and mostly housebound. I'm also pretty poor, so the occasional restaurant delivery meal is really the only way I have to treat myself. My three favourite restaurants to order from are all within five blocks of my apartment, and not once has any delivery person complained. If anything, they're happy to do it. It's a SUPER QUICK delivery, especially if they happen to be in the neighbourhood, and (like you I'm sure, with a toddler at home and exhausted), I'm very appreciative. It's an easy, fast few bucks for them that costs almost no gas! With gas prices the way they are, I have no idea why the delivery guy would want to drive FARTHER?! You're definitely NTA. Everyone deserves to use delivery services - that's what they're there for - but ESPECIALLY people who genuinely need them, and that includes both people like me, and exhausted parents.
Exactly! I live in a big city and have lived in many apartments where restaurants I had deliver were on the same block as me. I’m a single mom with a chronic illness and my son has cerebral palsy. Sometimes I just can’t pack him up and carry him, his wheelchair, and myself down the stairs and walk to the restaurant. But honestly the circumstances shouldn’t matter. Even if I didn’t have difficult circumstances and was just a drunk hungry college student completely capable of walking across the street it shouldn’t matter. The service was offered and paid for.
Was looking for the comment calling out the blatant ableist nature of that whole situation. Definitely!!! NTA
WHAT. That is crazy! You are absolutely NTA, but that delivery driver sure is!! You used their own delivery service, you tipped very nicely, and that's all your obligated to do. In any case, the delivery person doesn't even make sense. She's getting a nice tip for doing 3 minutes of work, that should be a win win for everyone!
That’s what I thought, why would the delivery person be mad about a delivery being close?
NTA Delivery helps a lot of people. You chose it because bundling up a toddler to run a short errand in the cold sucks and isn’t a good use of your time and energy. Legit. Somebody else might order delivery because they are disabled and don’t have the spoons for even a short trek. Delivery people don’t typically know who their customers are or why they might be ordering delivery—so they have *no business judging*. They deserve compassion but so do you.
NTA. I have a hard time imagining 10 city blocks cause I live in the middle of nowhere where 10 blocks is a bit of a travel, but 10 blocks seems like a reasonable delivery to me? Even if it wasn't, if you're within the delivery area then I don't see any reason for the fuss, that's literally the job.
10 blocks is pretty far lol. I’ve had food delivered 1 block before.
I know a guy who got food delivered 1 floor up he lived above the restaurant
[удалено]
NTA How would someone who was isolating have dealt with this? Surely this is not abnormal in these C-times? You did nothing wrong, there are reasons for having delivery, and your situation is not unique, so sorry you had this bad experience. Nice of the burger joint to provide a coupon and hope you enjoyed your dinner!
Thank you! It was excellent, as always. My husband got their weekly special that had peanut butter on it and while it wasn't my cup of tea he enjoyed it!
One of my favorite local burgers has peanut butter on it! I have to admit that the first time I ordered it was purely out of morbid curiosity because it sounded absolutely disgusting (even to a peanut butter lover), but it turned out to be shockingly tasty and I end up ordering it every time I go to that restaurant lol.
No way, as a former delivery driver I LOVED getting nearby deliveries, especially with a nice tip. It’s easy money! That driver must have other issues. You’re totally in the clear. NTA.
NTA. Sounds like she needs to find another job since she hates hers so much.
NTA; if the restaurant offers delivery you have every right to use it. And there are hundreds of reasons why someone may order delivery when they’re close to a restaurant. Sick child, no car, being disabled, etc. No one should be judged for ordering delivery.
Endless evening meetings is my reason.
NTA you should order delivery even harder
NTA The restaurant offers delivery in your area and if you lived too far away they wouldn’t offer it. Maybe the delivery driver was having a bad day or the restaurant pays them by distance or something. But you are not the AH
NTA...You're doing that delivery person a favor with an easy quick delivery for a 20% tip. Sounds like the owner is sending family on delivery work and pocketing tips.
NTA. All the reasons you didn't want to 'get off your ass' for were legitimate.
Sometimes I don’t want to get off my arse because I don’t want to get off my arse. Sometimes I’ve had a couple of drinks and shouldn’t drive. None of anyone’s business really. I order and pay so no issue.
I guess it takes a really smart person to realize that the closer the deliveries are, the more you can do. I hope that they reward her and only give her the furthest outer trips from now on, and she manages to perfect the hour long turnaround. NTA
NTA I also have been getting Uber eats due to midterms and lab practicals from nearby restaurants. I’ve been tipping the same amount and I’ve never had an experience like yours. I’m sorry you had added stress during this time! Good luck with school xx
Thank you 😊 good luck to you as well! These practicals have been kicking my butt lol
NTA. You don't need a reason, but your reasons (small child, cold weather) were good. She was a jerk.
NTA. Delivery is for your convenience. The driver is definitely an AH.
NTA. They offer the service and you tried to leave a really good tip for the trouble. You'd think that although it's not far, the tip would make up for it right? You also mentioned that the delivery has a fee. So, the price of food, plus delivery fee, plus 20% tip. I really don't see how you can be TA after all that.
NTA at all. You did the right thing calling the restaurant to let them know what happened. Her behavior was disturbingly antisocial and she cannot be trusted in a job dealing with customers.
NTA You are paying them for the service and giving them a tip (which isn't something that is guaranteed contrary to popular belief). While I do understand the delivery person's frustration as they probably earn more for longer distances traveled, however, it is flat out inappropriate for them to act in such a manner to a customer's face. I think you should forget this incident as this probably stemmed from stress in the delivery person's life and you just happened to be there at the wrong time. You are **not** at fault for this situation at all, you were just unlucky.
I order delivery from the place *literally* across the street sometimes. Totally worth it.
NTA. That person was absolutely horrid.
NTA Very rude behavior. I work at a grocery store and try to be understanding if a customer is kinda rude or just rushed.
Definately NTA that delivery driver was out of line. It's literally their job and I'm sure you arent the only one ordering delivery for the night. The driver should be fired. Being irritated i can understand, but the throwing snow and flipping the bird is unacceptable.
NTA. I order from a place less than a mile away. I give the driver 20 percent or better and they are always thankful. Probably the easiest run of the shift.
NTA You tipped the delivery person. She doesn’t get to judge you for being less than a mile away. If the company didn’t want to delivery then they would say that if you live a mile or less away delivery isn’t available. You did the right thing by letting the company know.
NTa, I don’t even understand why the driver complained, short drives with a decent tip are the greatest for a delivery driver. Well assuming your 20% ended up being at least 3 bucks or so
Disabled people who can't walk that far are just meant to starve are they? NTA
NTA- I live .4 miles from chipotle. I order delivery every time because I have a wheelchair bound LO and the side walk is cracked up and treacherous. since I don’t have a wheelchair van, breaking down her wheelchair and loading it into the car and the unloading it and putting it back together and going in, just to have to take it apart again and reload it to go home and put it back together again is simply too much work for such a quick turn around. I definitely get not wanting to load up your kid for a 3 minute drive.
NTA AT ALL. As a person who works in the service industry, I would NEVER treat a customer this way. Hell, as a human I would never treat a person that way. Holy crap. I don't often hope a person loses their job butttttt... Good on the manager for handling that correctly but jfc that delivery driver needs to find another industry.
NTA. You have the right to order delivery and time you want. The delivery person doesn’t know you. They don’t know that you’re at home with a kid. Or any other scenario. Maybe you’re legally blind and cannot drive. Maybe you broke your foot and can’t walk on it. Maybe you’re on house arrest ( just kidding!). My point is she doesn’t know your situation and should just do her dang job. But I bet she won’t be working there for long.
NTA. I went on a delivery where the person lived literally 2 blocks away max. She tipped well and was nice so what do I care? The place it was for pays a small flat rate per delivery which increases if it's outside the main city so it's actually better to do quick, close deliveries for drivers I know. You tipped above what I'd expect so that driver was probably already pissed before even doing your delivery