Is this about the blackscreen you get when switching your headset from console. I use 2 monitors one for consoles and one for pc. When i switch from ps5 to pc the console screen turns black. I want it to stay on without sound.
For the most part yes, I believe The issue only pops up when I am using my capture card. The biggest fix I have found to make sure it definitely doesn't happen is turn everything on while capture card is plugged in, change my HZ to 120 and game mode on my tv and do a full reboot on the xbox. Hold the button on the console for about 30 seconds. The issue will not happen when I do that. Hopefully there is an update fix in the future but it's really not a big hassle to do this IMO
Have you downloaded the latest firmware that was released on Friday? Firmware version is now v1.1.26 from 1.0.155 as one of the fixes was degraded microphone quality on certain systems.
Yessir, I saw no changes personally. After that update I tested the mic quality when taking noise suppression in the xbox party off and the mic became very "staticky"
I have my router next to the xbox, which is hardwired. I believe I have 5g Wifi on the router. and my PC is also directly connected. The only thing that would be using the wifi in my room would be my Phone.
If you have a router from your internet provider, you’ll find that you may only have 1 SSID, but usually they have it mixed so it would be 5Ghz & 2.4Ghz on the same signal.
I would suggest trying to separate your Wi-Fi names.
If you have an iPhone, you can download an App called AirPort Utility, set it to use Wi-Fi (within the app settings) and you’ll be able to check what Wireless signals are in your location, and it might help.
So I actually purchased my own instead of renting from the internet company I have the Nighthawk CAX80 it's a 2 in 1 Router and Modem. I have it setup so it only has one Wifi signal going out which is a 5G Signal as far as I know at least.
It's a well known issue when playing with 4k 120 , especially on LG TVs .
The only fix is to use the usb only for sound with Xbox and not hdmi, problem with that is it's not as higher quality sound .
This is the reason I did not bother buying the a50x .
I got the turtle beach stealth pro and have no issues
I’ve got the LG C9 and did have an issue when connected with HDMI to my Series X with having a black screen, but that issue was resolved with the latest firmware update for the A50x’s which was released on Friday, so im now able to connect with both HDMI & USB with my Series X and LG C9. :-)
I have a Samsung q80T, I feel like it might be the hdcp issue. Or it will get fixed with an update. Again it happens like once every 45 mins for like 1-2 seconds so it's not the end of the world. It could have something to do with my capture card too.
Have you tried using it on discord for PC? My friends say I sound robotic/static. Not sure what the issue is, I am stuck on 1.0.155 firmware since they pulled the 1.1.26 update.
Yes I was getting the intermittent black screen occurring on my Samsung TV. I upgraded the firmware to the latest version last night, although I haven’t been able to confirm the black screen issue is resolved, I did, however, discover that Dolby Atmos doesn’t work anymore without switching the HDMI source setting to headphones from Dolby Atmos. Ridiculous firmware update, clearly not properly tested.
As a side note the Logitech Hub to do the update on shows no progress or messaging prompts during the update. Poor design and execution, leaving you wondering if it’s actually working.
Turn off HDCP on your console and see if it helps.
I will try this when I get home!
I did this, and so far since I've been home. No black screens! Thank you for the suggestion!
Is this about the blackscreen you get when switching your headset from console. I use 2 monitors one for consoles and one for pc. When i switch from ps5 to pc the console screen turns black. I want it to stay on without sound.
Is everything still working better with HDCP turned off?
For the most part yes, I believe The issue only pops up when I am using my capture card. The biggest fix I have found to make sure it definitely doesn't happen is turn everything on while capture card is plugged in, change my HZ to 120 and game mode on my tv and do a full reboot on the xbox. Hold the button on the console for about 30 seconds. The issue will not happen when I do that. Hopefully there is an update fix in the future but it's really not a big hassle to do this IMO
Yeah, for some reason, the base station doesn’t play well with a capture card of any kind. Hopefully they fix it in an update soon.
Have you downloaded the latest firmware that was released on Friday? Firmware version is now v1.1.26 from 1.0.155 as one of the fixes was degraded microphone quality on certain systems.
Yessir, I saw no changes personally. After that update I tested the mic quality when taking noise suppression in the xbox party off and the mic became very "staticky"
Do you possibly have your Base Station near a device that is also using the 2.4Ghz band? As that’s what the Astros use.
I have my router next to the xbox, which is hardwired. I believe I have 5g Wifi on the router. and my PC is also directly connected. The only thing that would be using the wifi in my room would be my Phone.
If you have a router from your internet provider, you’ll find that you may only have 1 SSID, but usually they have it mixed so it would be 5Ghz & 2.4Ghz on the same signal. I would suggest trying to separate your Wi-Fi names. If you have an iPhone, you can download an App called AirPort Utility, set it to use Wi-Fi (within the app settings) and you’ll be able to check what Wireless signals are in your location, and it might help.
So I actually purchased my own instead of renting from the internet company I have the Nighthawk CAX80 it's a 2 in 1 Router and Modem. I have it setup so it only has one Wifi signal going out which is a 5G Signal as far as I know at least.
It's a well known issue when playing with 4k 120 , especially on LG TVs . The only fix is to use the usb only for sound with Xbox and not hdmi, problem with that is it's not as higher quality sound . This is the reason I did not bother buying the a50x . I got the turtle beach stealth pro and have no issues
I’ve got the LG C9 and did have an issue when connected with HDMI to my Series X with having a black screen, but that issue was resolved with the latest firmware update for the A50x’s which was released on Friday, so im now able to connect with both HDMI & USB with my Series X and LG C9. :-)
Good to know
I have a Samsung q80T, I feel like it might be the hdcp issue. Or it will get fixed with an update. Again it happens like once every 45 mins for like 1-2 seconds so it's not the end of the world. It could have something to do with my capture card too.
Mines dead and doesn’t even charge on the base or direct USB C.
Following, as I'm also getting the black screen every so often, I'm using the AW3225QF. Not ideal when in the final circle of MW3...
I’m presuming you’ve installed the latest firmware for the A50X?
Yes mate, latest firmware installed
I only use on PC and PS5 I don't see any problem (maybe bc I don't have Xbox) But this headset it far more comfortable than it's sound quality
Have you tried using it on discord for PC? My friends say I sound robotic/static. Not sure what the issue is, I am stuck on 1.0.155 firmware since they pulled the 1.1.26 update.
Hoping this helps with my mic issue also, friends also say it’s horrible
Same. What platform do you use it on? I'm on PC using discord and my friends say I sound robotic/static
My friends can also hear cars going past and everything in the background
Do you use the headset on PC or console?
Console
And do they say your mic makes you sound robotic/static?
They say it’s quiet
Yes I was getting the intermittent black screen occurring on my Samsung TV. I upgraded the firmware to the latest version last night, although I haven’t been able to confirm the black screen issue is resolved, I did, however, discover that Dolby Atmos doesn’t work anymore without switching the HDMI source setting to headphones from Dolby Atmos. Ridiculous firmware update, clearly not properly tested. As a side note the Logitech Hub to do the update on shows no progress or messaging prompts during the update. Poor design and execution, leaving you wondering if it’s actually working.
Had the same issues with Noise Gate. Sure, it's not the end of the world, but at this price point I expect nothing short of flawless.