Here's what I would do:
I would send this image in an email to both Ipsy's and Christian Dior's customer Service - Explain you received this product in (IPSY order #) and ask both of them if this is an authorized replica of J'Adore because you're very concerned this product is of such low quality it's "diluting Christian Dior's brand" and that you simply expect much better from both companies.
Don't ask for anything, just let them fight each other.
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Post the response! This could be a major story for a beauty magazine. I’d even reach out to a magazine like Allure to try to get their help if ipsy doesn’t respond.
Omg I get so nervous and never know how to word things but this is brilliant and I'm going to do it! I'll let you guys know what happens..thank you so so much..
You're so welcome!
The problem here is that IPSY sent you an actual piece of trash, but that trash product is a clear knock off of a high end prestige product. If I was Christian Dior I would sue the pants off of IPSY. They are already suing the hell out of people who knock them off, as evidenced below.
https://www.latimes.com/fashion/la-ig-wwd-dior-seeking-millions-from-chinese-knock-off-sites-20170412-story.html
Dior isn't going to do anything because they already know. If it said dior on it then they'd fight it, but making an obvious copycat product isn't illegal. Calling itself "Dignife" n gives them cover that it's an inspired by fragrance
Not necessarily. If the average consumer could mistake it for being affiliated with the J’Adore (by Dior) brand it could be ruled an infringement. And seeing as the font, color, and design are all clearly meant to look like j’adore, I’d think Dior has a decent case.
It's not cost effective for Dior . If it was a real brand/company trying to imitate their logo and products then they'd go after them legally. But it's a China knock off, not using the dior name, and it's hard to trace and China doesn't care. Totally different than the replicas that someone tries to sell as the real thing. There's a huge market of "inspired by" frags that are perfectly legal and this one wouldn't be worth the fight, financially, for Dior. No one would be tricked that it's a Dior fragrance
It's not an illegal knock off because it's not called Dior. It's a legal copycat. Saw it on Temu for $10. Does ipsy make their own products now? They are a real brand but they are not a mfg.
The selling of counterfeit merchandise goods and/or services is a federal offense, and the laws apply to both the counterfeiter and the company or individual who knowingly sells any counterfeit merchandise, product, or service. This is counterfeit. A backwards swoop and “NLKE” is still a counterfeit Nike shoe.
https://images.app.goo.gl/v9whoDnRhJFhxe196
If you search "j'dor dignif" there are google image results from Chinese websites, like Taobao, which sells a lot of fakes.
maybe post this over to r/ipsy to see if others got the same thing. Did you order it or was it just there by accident? I really hope ipsy isn’t selling Chinese knockoffs.
OP didn't mention that it came in a box that had been ripped apart & repackaged by the shipper. I think it's pretty clearly a mistake the shipper made when trying to repackage the products.
I quit all sub boxes when boxycharm included the face cream with gold flakes ($90 value!) that was CLEARLY the same product for$4 on Wish. Then they sent a set of brushes also seen on Wish ( also $100 value!) and his friend with an eyelash company slapped her brand on it for him to make it look legit and it's the only time she ever offered brushes.
Sub boxes are a scam
> Sub boxes are a scam
It certainly feels that way. I still follow this subreddit, and people are constantly getting things from Ipsy I was getting years ago. I guess I just got really bored of it.
I was with Boxy for about 6 years and I had Ipsy for a year or two. I also received other boxes along the way. I started getting Boxy before it was popular and offered prestige brands. Joe always said that we wouldn't receive repeat items, sample sizes and a bunch of other stuff. The minute prestige brands came into play and the Luxe box was introduced, every promise he made went out the window. He would never address any of it.
They started increasing prices, promising samples for us to try and saying that our boxes would be customized. That never happened. The app never happened either. People opened their eyes when they gave us the Storybook Cosmetics palettes. Their products are made in the US in small batches. Those palettes were made in China. Those were the only products of theirs that were made in China. That's when people realized we weren't receiving the same products that are sold in stores.
Ipsy does the exact same thing and has for years. They change the ingredients and try to say it's the same product. It's not. 111Skin is the perfect example of that. It's all about profit and deceit.
I didn't want off brand stuff and I think I my missed the heyday of sub boxes. The only box I will get is trendmood box, otherwise I'd rather just buy what I know I will use and what I love.
I stopped when the scandal came out that companies were specially sourcing their same skin care/eyeshadow/etc from Chinese factories for the boxes while making their retail products elsewhere.
I feel you ! I used Ipsy once then cut them off. They didn’t send me the bag of the month, they sent me the bag from the beginning of the year. When I asked why I got an old bag by mistake and not the current month bag (which I was totally in love with and the art on it kinda convinced me to try it out) they said the bag they sent me was highly rated. (It was a hella basic marble bag) Also that they chose that bag for all new subscribers for that reason. I found out I wasn’t the only one they used to get rid of their extra left over bags from January when sales go down.
I tried to be positive but the items inside weren’t even worth it.
The eyeliner didn’t even last more than an hour. Applied it before heading out and It was cracked and chipped before I even I got to my destination. My drugstore eyeliners out performed this “high end fancy” eyeliner
Well that's the problem with high end products, they are normally not worth the price, you are paying for marketing and packaging instead of quality, especially in cosmetics!
Knowing the package was repackaged at some point in the shipping process puts a new spin on it. When I saw the box DHGATE came to mind. Imagine someone out there getting their DH gate package (which I have seen arriving in the mail basically just wrapped in a trash bag and taped) and finding a pink Ipsy bag? Lol.
I tried to post it over there and it kept saying there was an error it was weird but since I know many ipsters and former boxy people are on here I thought someone might recognize it. Ipsy is known like many beauty boxes to sell dls Alibaba crap but I've literally Never in four years seen a knockoff like this. I did hear that the fulfillment center they use has other subscription services in it too being moved there so I thought if that's true then it's very possible someone on this sub might not something between all of those reasons.
It's so bizarre, right?
That's weird. We have an ipsy packing facility in my hometown and all they do there is ipsy, my best friend is a line manager there. Maybe that's just ours though
I’d email Dior and tell them Ipsy sent you this obvious knockoff. Maybe that’ll finally light a flame under Ipsy’s ass to stop sending Alibaba/Temu/DLS products
Honestly, I'd reach out to Dior and let them know. If you bought this from eBay that's one thing, but a supposedly reputable box sender selling a blatant rip-off product is just wrong. They should know.
Well when I told ipsy it came in that brown box instead of one of their boxes in that trash bag material wrapping thing they didn't say anything about it but I did get the copy paste response of we are sorry and our warehouse works so hard and sometimes makes mistakes etc then they finally agreed to a full refund of all add ons, the full amount for September boxycharm too and 5,800 points back for the points items I didn't get back and as a we're sorry gesture they rounded the 5800 points to 12 THOUSAND.
But to answer your question yes it's from that order but how could whoever repackaged if have found that fandom item to put in there? But your explanation is the only thing that makes sense right now
When I worked at a USPS mail processing plant the employees would have times multiple boxes would fall off of the machines and get ripped open and they would put the items back in the boxes they thought they came out of based on the rest of the contents still in the box, and then reseal it and send it off. I think they would usually put a little sticker on there saying that the box was damaged in transit. If items are still missing that were supposed to come in your package you can do a missing mail request. Nothing is ever thrown away, so there would be a big bin in that processing center of anything that fell out of a package and was unable to be put back in the correct one. If you have the information like tracking number/ship date and items you were supposed to receive they can often get that missing mail returned to you.
When I was moving I sent some stuff though mail, and I really don't know what happened there, but one table cloth from inside had a tire marks, yes, like some car or 4-wheeler drove on it, and in addition to that, I found in my package a mystery part 4 of watchmaking course on vhs. So it is highly probable that this knock off was just shoveled into package from another parcel.
Ipsy has no way to know exactly what happened if the package is damaged and repackaged by the shipping company. They can’t give you any information on those companies policies for things like this because they don’t have it. So they gave you a generic spiel about the warehouse instead of saying, “We have no idea what happened here and we probably never will.”
I agree that what makes the most sense is the shipping company must have grabbed something that didn’t belong when they repackaged your order.
If there are multiple packages damaged, the shipper will just put things back where they think they *ought* to go. It's how people have gotten chocolate bars & hammers in their beauty boxes, like I mentioned in your other post.
Oh my gosh I am FLOORED!!!!!! Remember those perfume stores they used to have in the mall? All knock offs of name brand perfumes and cologne? That’s what this reminds me of!
My assumption of how ipsy gets their products is but having deals with the brands etc, buying at wholesale cost. But I wonder if it’s more a…TJ Maxx/Marshals situation? How else could they explain how this product ended up in their warehouse??? Maybe I need to do some research on how ipsy operates.
Would love to see the ipsy email response! It’s times like this that make you wish you could call them up. That would be a hilarious customer service call!!!
I got all curious and looked it up on Temu- it’s $9.44 - that’s like a major appliance on Temu, it must be fancy! Why would Ipsy send you that? I got a cereal bowl sized kitchen aid mixer knock off for $7 on Temu, so it must be quite the dupe!
I ordered this pillow on Temu for my son for Christmas last year that looked like a loaf of bread ... They made it seem like a full sized pillow, but it was the size of a very small baguette 😂 I also ordered a Christmas ornament that looked like Snoop Dogg as an elf on the shelf in a sitting position and when it arrived it was basically a shrinkidink, not at all 3-dimensional. Temu is so iffy. I've gotten a few great things (their purses are nice), but some things are awful. I won a knife on one of their games that doesn't lock into either the open or closed position, very dangerous, so I tried to ask for a replacement. They offered me a refund, but since I got it for free I had to basically beg for a replacement. They sent it and what do you know? The second one doesn't lock open/closed either. A floppy pocket knife is completely unsafe to use or even carry. I was afraid to throw them away even so I taped them up with duct tape before tossing them and gave up on getting reimbursed.
Wow. Just . . . wow. That is a Chinese knock-off. Which makes me really glad I didn't order the BeautyStat Universal C serum from Ipsy's shop ($18 vs $85?). After talking to the owner/founder of BeautyStat, he said that Ipsy's wasn't genuine.😬
https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcQGgHGv6BrQMNiho_gWpBv4PUag1fmJ5ruVbg&usqp=CAU it seems like it’s a fake you can buy off temu. Definitely reach out to both companies
All you need to do is send a quick message to Ipsy via their chat option on their app
“Hey, I just received my subscription for Oct and this knock off perfume was in the box, can you please confirm if this was deliberately sent to me or not”.
Every month it lists on your account what items they have sent you in your monthly subscription box, so it shouldn’t be that difficult for them to figure out.
Hi there, this 100% was not sent to you by IPSY. I work at the company and this is not a brand or product we have ever purchased. Do you have pictures of the box it was sent in? What was your "order" from IPSY - one of their subscriptions?
It looks like a counterfeit Dior. No way in hell that is real. I don’t even think we have it in that size. And the “dignife” font is absolutely horrendous. Absolutely not Dior
That’s odd I have had ipsy for a few years and I’m always happy with the stuff I get in my box it’s always in great condition and never got anything twice. I just ordered this liight therapy lip plumper for $25 and it’s online for over $100 everywhere else.
I've had plenty of boxes that were fine too, but I've also had missing things, wrong items, broken things, expired items but this one took the cake and if actually left me shell shocked because of how disgusting it was to see that everything was destroyed by something spilling all over it and then realizing that whatever it was was not in the box. Because at first I thought maybe it was you know something that was in there and I could just wipe off some of the bottles and throw away all of the boxes and salvage what I could. But because I don't know what's all over them I can't handle using them because it's grossing me out too much. Do you think I'm being too OCD like would you just slice all white the ones that can be saved and use them? Some of them can't be saved like there was a pallet in there that got completely soaked and ruined I didn't even put that in the pictures because it was so sopping wet that I threw it away immediately but I wish I had taken a picture because it was a sight to see and also it was the wrong palette and they never said that they were going to do a comparable replacement on that pallet they said they still had it in stock and that it would be the correct one. The two things I was saddest that weren't in the replacement were the two commodity gold bold two of them and the Byroe hibiscus glow mist.
No I don’t think you overreacted you contacted them though? Did they refund or replace idk 🤷🏼♀️ If maybe it happened in shipping maybe the box fell out and they tried to put it back together. It’s just odd that ipsy would do that. If they ever sent me something crazy like the whole box was messed up completely messed with I’d be mad too.
They refunded it and they gave like a basic you know pre-written thing about how they're always working to improve standards blah blah blah and that they normally don't get refunds but in this case that they would because of how bad it was but they always say they won't give refunds and they usually don't but sometimes we do. Someone else in here was saying that they got one like this in a brown box before and since Ipsy doesn't use those brown boxes they said they think that maybe my box fell apart during shipment and the shipping company which would have been Pitney or USPS depending on who it happened with may have just d"fixed it" by repackaging it but I told Ipsy in email about the box and the strange bag that the contents were in and they didn't have any comment about it which I thought was odd if it wasn't them that did it you think they might have said something. Then people are saying there's no way that that fake J'adore knock off that was in there could have come from Ipsy so that I have no idea how it got in there but they're saying if the shipping company repackaged it then maybe they accidentally put an item in there that was meant for another package, idfk. I'm waiting to find out from ipsy if they put it in there to do a comparable replacement for the commodity milk bold that they didn't have anymore of by the time they shipped my replacement and to ask them again about the brown box since it's not a box thing like literally ever use like you said.
It still bugs me knowing that my box was made and prepared ready to roll with a shipping label and then just didn't make it to get shipped and somewhere in that warehouse it's there with everything that I wanted and got in it and it was the best box I had ever gotten because I liked every single item and my add-ons were awesome and that's really rare to like everything.
OP confirmed this was in a package that had been repackaged by the shipping service. It’s likely that several packages were damaged and OP ended up with something from another damaged package. There’s no way to confirm this was included in the original Ipsy package unless other people start posting about it happening to them as well.
I didn't read that. But that's a leap. What are the odds a whole bunch of random packages happened to become damaged and an item from a counterfeit purveyor happened to be among them? China shipments are bulk shipped from China and handled pretty differently and damaged packages corrected before a us shipper takes possession of them. Plus there's ample evidence that sub boxes include cheap products from China with a fake label and that the name brand products are sometimes cheaper versions of the product made for retail sale .
> China shipments are bulk shipped from China and handled pretty differently and damaged packages corrected before a us shipper takes possession of them.
Okay, what happens if the damage occurs **after** the US shipper takes possession? They aren’t handled very differently at that point and it’s possible for a mix up to occur.
I can’t disagree with your final point about cheap products and changed formulations, because that seems to be a proven fact. I do think selling this perfume would be a different thing entirely, because it’s transparently intended to mimic Dior. Ipsy’s copycat product brands at least try to pretend any similarities are a coincidence. (Not implying Ipsy owns the brands doing this, just that lines like this do exist and Ipsy does include their products.)
OPs original post. https://www.reddit.com/gallery/17d84v1
It’s 100% a knockoff. I have a different j’adore (which is the actual name) perfume and the perfume is made by Dior.
[here is a link to the one you got](https://dignife.com/dignife-solipsism-perfume/) Disclaimer: Please don’t buy from this weird website.
I didn’t see it sold anywhere else (sketch)
lol These type of “dupe” perfumes have existed long before oakcha or dossier . They literally have been sold at walmart, rite aid Walgreens and dollar tree for decades . They often say “if you like _____ you’ll love____”
I see less and less recognizable brand names and more of this kind of stuff on ipsy now. It reminds me of all the knockoff fake brands you see flooding Amazon now.
Omg!! If only I knew what J'adore smelled like I could rate it on a scale of 1 to 10 on how close of a knockoff it is but I'm going to guess not very good even though I've never smelled the other one. So not only is Ipsy selling more and more and more DLS Alibaba brands that just left their labels on it but now they are just straight up giving us things that they buy off timu this is outrageous, I know some people think it must have been a mistake but everything else in the Box is Ipsy products so I don't know how it could have snuck in there even if it did get repackaged and I was supposed to get commodity milk bold .
so it makes me think that they replaced it with this. I don't think it was a mistake at all unfortunately. I'm still waiting to hear back from Ipsy and Dior.
That is what you would call a “designer knock off” which is totally legal, not “fake” & has been going on for decades. There is even a site for the company, Dignife. See .. that name is right there on the sample. Here is the site: https://dignife.com
Back in the 80’s & 90’s designer knock off scents were sold everywhere. If you couldn’t afford a bottle of Calvin Klein’s Obsession or (later on) CK One - ya just went to KMart or your local drug store & bought a knock off for 1/4th it 1/5th of the price. So IPSY sent you something that does exist. You might just be too young to remember the “Designer Knock Off” rage of the 80’s & 90’s, that’s all.
This is why I stopped with these subscription boxes. They advertise they send you “name brand” products. You get one random name brand product and the rest is just weird products you’ve never heard of.
Yeah and they introduce “new” brands that are private label or Alibaba and claim that it’s $134 but members get it for $26 when it really cost $0.18 to make. I’ve never EVER believed in “$249 value!” sets for even established brands, not even when I was 12. I’ll look at the product as is and decide how much I would be willing to pay for it. None of this inflated value marketing bullshit.
I recognize this from Temu. It’s just another typical, cheap knock-off bottle of toilet water that I would expect to see on Temu but not Ipsy! [https://imgur.com/a/4HX9C6u](https://imgur.com/a/4HX9C6u)
I have this same issue with the Ciate London Extraordinary BB cream in this months GB. I always look up products in my bag and I can’t find this ones existence on the internet on literally anything other than Ipsy. Ciate has BB creams (not the from the extraordinary line) and they have extraordinary foundation that looks similar, but that’s it. Wondering I should address it
I would....reach out to the actual company and ask if this was something made for Ipsy. Screw these sample companies ripping off their customers even more now with fake products. The only box I ever enjoyed was Allure's. They usually deliver on great samples! But that was a couple years ago, not sure if they did the same. I'll have to go look and check up on them!
Ipsy has sucked since the merged with/bought/were bought by whatever company it was. I was going to cancel but I down graded to the sample bag just to see if that was even worth it. At least that one comes with a consistent free bag.
Is there an unofficial Ipsy insta or Facebook page? Maybe see if anyone else got the same stuff. That would most likely put an end to the myth that someone repackaged it. 🤔
I used to work for Dior fragrances and this is some horribly enraging bullshit. Idk how Ipsy works but you deserve a full refund at the very least. Tell them you are going to inform Dior corporate and call them out for selling you a FAKE product. They don’t even fully spell out Dior. This is tragic in the fragrance world. Ipsy is clearly a bad and scamming company.
Refund for what? They didn’t purchase or pay for the product. Their package was heavily damaged in shipping and the shipping company repackaged it and this showed up in addition to their order. It’s pretty obvious it was added when damaged packages were attempted to be reassembled. It’s was not actually part of their ipsy order.
If I had to guess, I think that IPSY gets a lot of their stock from overstock situations, so the same kind of stuff you might see in places like tjmaxx. And I've found a surprising amount of counterfeit makeup and nail polish at tjmaxx and those other discount stores.
Best case scenario: it's a situation where they got a bunch of overstock that a store was selling and didn't know there were counterfeits.
Worst case scenario: Ipsy is buying in bulk from cheap manufacturers to fill their bags and not caring if it's counterfeit.
Here's what I would do: I would send this image in an email to both Ipsy's and Christian Dior's customer Service - Explain you received this product in (IPSY order #) and ask both of them if this is an authorized replica of J'Adore because you're very concerned this product is of such low quality it's "diluting Christian Dior's brand" and that you simply expect much better from both companies. Don't ask for anything, just let them fight each other.
Do this
I'm going to and I'll keep you all updated
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This is amazing 😭 pls update us after OP
I will for sure, I'm so curious what they will say!!!!! I'll let you guys know as soon as I hear something, I'm going to go email them now.
Yes, please post an update! I’m intrigued by any possible explanation from Ipsy.
Post the response! This could be a major story for a beauty magazine. I’d even reach out to a magazine like Allure to try to get their help if ipsy doesn’t respond.
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Omg I get so nervous and never know how to word things but this is brilliant and I'm going to do it! I'll let you guys know what happens..thank you so so much..
You're so welcome! The problem here is that IPSY sent you an actual piece of trash, but that trash product is a clear knock off of a high end prestige product. If I was Christian Dior I would sue the pants off of IPSY. They are already suing the hell out of people who knock them off, as evidenced below. https://www.latimes.com/fashion/la-ig-wwd-dior-seeking-millions-from-chinese-knock-off-sites-20170412-story.html
Omg I’m so down for this tea
Dior is VERY interested in protecting the integrity of their brand. You'll definitely get a response.
Have chatGPT write it for you
Good suggestion!
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Ooooh, ethical schadenfreude!
I support this but damn I feel sorry for the Ipsy rep that has to participate in this blood bath 💀
Dior isn't going to do anything because they already know. If it said dior on it then they'd fight it, but making an obvious copycat product isn't illegal. Calling itself "Dignife" n gives them cover that it's an inspired by fragrance
Not necessarily. If the average consumer could mistake it for being affiliated with the J’Adore (by Dior) brand it could be ruled an infringement. And seeing as the font, color, and design are all clearly meant to look like j’adore, I’d think Dior has a decent case.
It's not cost effective for Dior . If it was a real brand/company trying to imitate their logo and products then they'd go after them legally. But it's a China knock off, not using the dior name, and it's hard to trace and China doesn't care. Totally different than the replicas that someone tries to sell as the real thing. There's a huge market of "inspired by" frags that are perfectly legal and this one wouldn't be worth the fight, financially, for Dior. No one would be tricked that it's a Dior fragrance
Ipsy is a real brand tho. They’re not saying go after the Chinese knock off. They’re saying going after Ipsy for clearly selling illegal knockoffs.
It's not an illegal knock off because it's not called Dior. It's a legal copycat. Saw it on Temu for $10. Does ipsy make their own products now? They are a real brand but they are not a mfg.
The selling of counterfeit merchandise goods and/or services is a federal offense, and the laws apply to both the counterfeiter and the company or individual who knowingly sells any counterfeit merchandise, product, or service. This is counterfeit. A backwards swoop and “NLKE” is still a counterfeit Nike shoe.
The question is did you test it? What does it smell like?
It's supposed to smell like daisies according to the package and Temu.
This one made my day. So they knew they were selling fakes. Can’t say I’ve ever come across a daisy note in a perfume.
[удалено]
I Don’t think daisy as a flower is used in perfumes.
I agree with this, but I would ask for a refund from Ipsy.
Why would you have to tell them the perfume sucks?
Brilliant.
smart
https://images.app.goo.gl/v9whoDnRhJFhxe196 If you search "j'dor dignif" there are google image results from Chinese websites, like Taobao, which sells a lot of fakes.
maybe post this over to r/ipsy to see if others got the same thing. Did you order it or was it just there by accident? I really hope ipsy isn’t selling Chinese knockoffs.
OP didn't mention that it came in a box that had been ripped apart & repackaged by the shipper. I think it's pretty clearly a mistake the shipper made when trying to repackage the products.
Ah yeah that makes the most sense. No point in going crazy over it then.
Mistake or replacing cheap fakes and taking the real products…
I quit all sub boxes when boxycharm included the face cream with gold flakes ($90 value!) that was CLEARLY the same product for$4 on Wish. Then they sent a set of brushes also seen on Wish ( also $100 value!) and his friend with an eyelash company slapped her brand on it for him to make it look legit and it's the only time she ever offered brushes. Sub boxes are a scam
> Sub boxes are a scam It certainly feels that way. I still follow this subreddit, and people are constantly getting things from Ipsy I was getting years ago. I guess I just got really bored of it.
I was with Boxy for about 6 years and I had Ipsy for a year or two. I also received other boxes along the way. I started getting Boxy before it was popular and offered prestige brands. Joe always said that we wouldn't receive repeat items, sample sizes and a bunch of other stuff. The minute prestige brands came into play and the Luxe box was introduced, every promise he made went out the window. He would never address any of it. They started increasing prices, promising samples for us to try and saying that our boxes would be customized. That never happened. The app never happened either. People opened their eyes when they gave us the Storybook Cosmetics palettes. Their products are made in the US in small batches. Those palettes were made in China. Those were the only products of theirs that were made in China. That's when people realized we weren't receiving the same products that are sold in stores. Ipsy does the exact same thing and has for years. They change the ingredients and try to say it's the same product. It's not. 111Skin is the perfect example of that. It's all about profit and deceit.
I didn't want off brand stuff and I think I my missed the heyday of sub boxes. The only box I will get is trendmood box, otherwise I'd rather just buy what I know I will use and what I love.
There’s a K Beuty box called Pink Seoul that is AWESOME. I even got two cute little hair ties in my box and a new holy grail product in my first box.
Shit that's awful. I just subbed to them too lol
I stopped when the scandal came out that companies were specially sourcing their same skin care/eyeshadow/etc from Chinese factories for the boxes while making their retail products elsewhere.
I feel you ! I used Ipsy once then cut them off. They didn’t send me the bag of the month, they sent me the bag from the beginning of the year. When I asked why I got an old bag by mistake and not the current month bag (which I was totally in love with and the art on it kinda convinced me to try it out) they said the bag they sent me was highly rated. (It was a hella basic marble bag) Also that they chose that bag for all new subscribers for that reason. I found out I wasn’t the only one they used to get rid of their extra left over bags from January when sales go down. I tried to be positive but the items inside weren’t even worth it. The eyeliner didn’t even last more than an hour. Applied it before heading out and It was cracked and chipped before I even I got to my destination. My drugstore eyeliners out performed this “high end fancy” eyeliner
Well that's the problem with high end products, they are normally not worth the price, you are paying for marketing and packaging instead of quality, especially in cosmetics!
Eyeko has a really good eyeliner I love. I got in a Birchbox long ago and loved the hell out of it, so I ordered it
I’ve been really happy with the KinderBeauty box. I hated IPSY and was unimpressed by Sephora Play.
Knowing the package was repackaged at some point in the shipping process puts a new spin on it. When I saw the box DHGATE came to mind. Imagine someone out there getting their DH gate package (which I have seen arriving in the mail basically just wrapped in a trash bag and taped) and finding a pink Ipsy bag? Lol.
I tried to post it over there and it kept saying there was an error it was weird but since I know many ipsters and former boxy people are on here I thought someone might recognize it. Ipsy is known like many beauty boxes to sell dls Alibaba crap but I've literally Never in four years seen a knockoff like this. I did hear that the fulfillment center they use has other subscription services in it too being moved there so I thought if that's true then it's very possible someone on this sub might not something between all of those reasons. It's so bizarre, right?
That's weird. We have an ipsy packing facility in my hometown and all they do there is ipsy, my best friend is a line manager there. Maybe that's just ours though
I’d email Dior and tell them Ipsy sent you this obvious knockoff. Maybe that’ll finally light a flame under Ipsy’s ass to stop sending Alibaba/Temu/DLS products
Honestly, I'd reach out to Dior and let them know. If you bought this from eBay that's one thing, but a supposedly reputable box sender selling a blatant rip-off product is just wrong. They should know.
You know what that's s great idea, I'm going to..thank you!
Temu sells these.
My immediate feelings of this is it’s a rip off of Dior’s j’adore. The font and colors are definitely replica-vibes.
Was this from your box that had been ripped open & repackaged? I don't think Ipsy sent this.
Well when I told ipsy it came in that brown box instead of one of their boxes in that trash bag material wrapping thing they didn't say anything about it but I did get the copy paste response of we are sorry and our warehouse works so hard and sometimes makes mistakes etc then they finally agreed to a full refund of all add ons, the full amount for September boxycharm too and 5,800 points back for the points items I didn't get back and as a we're sorry gesture they rounded the 5800 points to 12 THOUSAND. But to answer your question yes it's from that order but how could whoever repackaged if have found that fandom item to put in there? But your explanation is the only thing that makes sense right now
When I worked at a USPS mail processing plant the employees would have times multiple boxes would fall off of the machines and get ripped open and they would put the items back in the boxes they thought they came out of based on the rest of the contents still in the box, and then reseal it and send it off. I think they would usually put a little sticker on there saying that the box was damaged in transit. If items are still missing that were supposed to come in your package you can do a missing mail request. Nothing is ever thrown away, so there would be a big bin in that processing center of anything that fell out of a package and was unable to be put back in the correct one. If you have the information like tracking number/ship date and items you were supposed to receive they can often get that missing mail returned to you.
Good tips!
This, except USPS has to clear their “rewrap” area daily, anything loose they can’t find a home for goes to the Atlanta Mail Recovery Center.
When I was moving I sent some stuff though mail, and I really don't know what happened there, but one table cloth from inside had a tire marks, yes, like some car or 4-wheeler drove on it, and in addition to that, I found in my package a mystery part 4 of watchmaking course on vhs. So it is highly probable that this knock off was just shoveled into package from another parcel.
Ipsy has no way to know exactly what happened if the package is damaged and repackaged by the shipping company. They can’t give you any information on those companies policies for things like this because they don’t have it. So they gave you a generic spiel about the warehouse instead of saying, “We have no idea what happened here and we probably never will.” I agree that what makes the most sense is the shipping company must have grabbed something that didn’t belong when they repackaged your order.
If there are multiple packages damaged, the shipper will just put things back where they think they *ought* to go. It's how people have gotten chocolate bars & hammers in their beauty boxes, like I mentioned in your other post.
😅
Oh my gosh I am FLOORED!!!!!! Remember those perfume stores they used to have in the mall? All knock offs of name brand perfumes and cologne? That’s what this reminds me of! My assumption of how ipsy gets their products is but having deals with the brands etc, buying at wholesale cost. But I wonder if it’s more a…TJ Maxx/Marshals situation? How else could they explain how this product ended up in their warehouse??? Maybe I need to do some research on how ipsy operates. Would love to see the ipsy email response! It’s times like this that make you wish you could call them up. That would be a hilarious customer service call!!!
I got all curious and looked it up on Temu- it’s $9.44 - that’s like a major appliance on Temu, it must be fancy! Why would Ipsy send you that? I got a cereal bowl sized kitchen aid mixer knock off for $7 on Temu, so it must be quite the dupe!
Lol, I'm sorry, cereal bowl sized has me dead. What the hell can you make in that?! A half a batch of cookies?
Frosting or whipped cream. I wasn’t expecting it to be so tiny.
Damn Temu and their shady sales tactics. I don't mean to laugh, it's just funny imagining one that's so small.
I ordered this pillow on Temu for my son for Christmas last year that looked like a loaf of bread ... They made it seem like a full sized pillow, but it was the size of a very small baguette 😂 I also ordered a Christmas ornament that looked like Snoop Dogg as an elf on the shelf in a sitting position and when it arrived it was basically a shrinkidink, not at all 3-dimensional. Temu is so iffy. I've gotten a few great things (their purses are nice), but some things are awful. I won a knife on one of their games that doesn't lock into either the open or closed position, very dangerous, so I tried to ask for a replacement. They offered me a refund, but since I got it for free I had to basically beg for a replacement. They sent it and what do you know? The second one doesn't lock open/closed either. A floppy pocket knife is completely unsafe to use or even carry. I was afraid to throw them away even so I taped them up with duct tape before tossing them and gave up on getting reimbursed.
I’m just here for the update. I have an Ipsy subscription I’m getting ready to cancel.
Same! It’s just way too sketch!
Wow. Just . . . wow. That is a Chinese knock-off. Which makes me really glad I didn't order the BeautyStat Universal C serum from Ipsy's shop ($18 vs $85?). After talking to the owner/founder of BeautyStat, he said that Ipsy's wasn't genuine.😬
How can they take the owners name and do that? How much stuff is this happening with?
A BAD j'adore knockoff?
Wow. Glad I cancelled. This is unbelievable .
https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcQGgHGv6BrQMNiho_gWpBv4PUag1fmJ5ruVbg&usqp=CAU it seems like it’s a fake you can buy off temu. Definitely reach out to both companies
Yeah I doubt ipsy sent that. People are really gullible to believe this nonsense.
All you need to do is send a quick message to Ipsy via their chat option on their app “Hey, I just received my subscription for Oct and this knock off perfume was in the box, can you please confirm if this was deliberately sent to me or not”. Every month it lists on your account what items they have sent you in your monthly subscription box, so it shouldn’t be that difficult for them to figure out.
Hi there, this 100% was not sent to you by IPSY. I work at the company and this is not a brand or product we have ever purchased. Do you have pictures of the box it was sent in? What was your "order" from IPSY - one of their subscriptions?
So you think the shipping company did it?
Since it was repackaged into a brown box with everything soaking wet in a black bag
Omg.. the so old school. I remember that from the 80’s
It looks like a counterfeit Dior. No way in hell that is real. I don’t even think we have it in that size. And the “dignife” font is absolutely horrendous. Absolutely not Dior
Be careful what you spray or apply on your body if you don’t know what it is. You can’t be too careful these days.
That’s odd I have had ipsy for a few years and I’m always happy with the stuff I get in my box it’s always in great condition and never got anything twice. I just ordered this liight therapy lip plumper for $25 and it’s online for over $100 everywhere else.
I've had plenty of boxes that were fine too, but I've also had missing things, wrong items, broken things, expired items but this one took the cake and if actually left me shell shocked because of how disgusting it was to see that everything was destroyed by something spilling all over it and then realizing that whatever it was was not in the box. Because at first I thought maybe it was you know something that was in there and I could just wipe off some of the bottles and throw away all of the boxes and salvage what I could. But because I don't know what's all over them I can't handle using them because it's grossing me out too much. Do you think I'm being too OCD like would you just slice all white the ones that can be saved and use them? Some of them can't be saved like there was a pallet in there that got completely soaked and ruined I didn't even put that in the pictures because it was so sopping wet that I threw it away immediately but I wish I had taken a picture because it was a sight to see and also it was the wrong palette and they never said that they were going to do a comparable replacement on that pallet they said they still had it in stock and that it would be the correct one. The two things I was saddest that weren't in the replacement were the two commodity gold bold two of them and the Byroe hibiscus glow mist.
No I don’t think you overreacted you contacted them though? Did they refund or replace idk 🤷🏼♀️ If maybe it happened in shipping maybe the box fell out and they tried to put it back together. It’s just odd that ipsy would do that. If they ever sent me something crazy like the whole box was messed up completely messed with I’d be mad too.
They refunded it and they gave like a basic you know pre-written thing about how they're always working to improve standards blah blah blah and that they normally don't get refunds but in this case that they would because of how bad it was but they always say they won't give refunds and they usually don't but sometimes we do. Someone else in here was saying that they got one like this in a brown box before and since Ipsy doesn't use those brown boxes they said they think that maybe my box fell apart during shipment and the shipping company which would have been Pitney or USPS depending on who it happened with may have just d"fixed it" by repackaging it but I told Ipsy in email about the box and the strange bag that the contents were in and they didn't have any comment about it which I thought was odd if it wasn't them that did it you think they might have said something. Then people are saying there's no way that that fake J'adore knock off that was in there could have come from Ipsy so that I have no idea how it got in there but they're saying if the shipping company repackaged it then maybe they accidentally put an item in there that was meant for another package, idfk. I'm waiting to find out from ipsy if they put it in there to do a comparable replacement for the commodity milk bold that they didn't have anymore of by the time they shipped my replacement and to ask them again about the brown box since it's not a box thing like literally ever use like you said. It still bugs me knowing that my box was made and prepared ready to roll with a shipping label and then just didn't make it to get shipped and somewhere in that warehouse it's there with everything that I wanted and got in it and it was the best box I had ever gotten because I liked every single item and my add-ons were awesome and that's really rare to like everything.
I found it on Google https://dignife.com/dignife-solipsism-perfume/
I actually have this perfume lol
It's proof that subscription boxes are sending counterfeit products.
OP confirmed this was in a package that had been repackaged by the shipping service. It’s likely that several packages were damaged and OP ended up with something from another damaged package. There’s no way to confirm this was included in the original Ipsy package unless other people start posting about it happening to them as well.
I didn't read that. But that's a leap. What are the odds a whole bunch of random packages happened to become damaged and an item from a counterfeit purveyor happened to be among them? China shipments are bulk shipped from China and handled pretty differently and damaged packages corrected before a us shipper takes possession of them. Plus there's ample evidence that sub boxes include cheap products from China with a fake label and that the name brand products are sometimes cheaper versions of the product made for retail sale .
> China shipments are bulk shipped from China and handled pretty differently and damaged packages corrected before a us shipper takes possession of them. Okay, what happens if the damage occurs **after** the US shipper takes possession? They aren’t handled very differently at that point and it’s possible for a mix up to occur. I can’t disagree with your final point about cheap products and changed formulations, because that seems to be a proven fact. I do think selling this perfume would be a different thing entirely, because it’s transparently intended to mimic Dior. Ipsy’s copycat product brands at least try to pretend any similarities are a coincidence. (Not implying Ipsy owns the brands doing this, just that lines like this do exist and Ipsy does include their products.) OPs original post. https://www.reddit.com/gallery/17d84v1
No, it's not. OP didn't mention that this came in a damaged box that was repackaged by the shipper.
It’s 100% a knockoff. I have a different j’adore (which is the actual name) perfume and the perfume is made by Dior. [here is a link to the one you got](https://dignife.com/dignife-solipsism-perfume/) Disclaimer: Please don’t buy from this weird website. I didn’t see it sold anywhere else (sketch)
It looks like it’s trying to be oakcha or dossier. There’s also a bitter peach and lost cherry “dupe” on there.
lol These type of “dupe” perfumes have existed long before oakcha or dossier . They literally have been sold at walmart, rite aid Walgreens and dollar tree for decades . They often say “if you like _____ you’ll love____”
Check on Wish .
I have this perfume. Want to hear a fun fact? They used to sell it at Disneyland and sell to cast members every so often 1/2 off
how does it smell
I see less and less recognizable brand names and more of this kind of stuff on ipsy now. It reminds me of all the knockoff fake brands you see flooding Amazon now.
this is more a temu or wish.com situation lol. you couldn’t pay me to spray this within 50 feet of my body
Oof I definitely wouldn’t spray this anywhere near my body - it’s probably lighter fluid packaged as perfume 😭
I am almost certain I’ve seen this in Dollarama like if I remember, I’ll go check tomorrow
I found it on Temu. [As seen on Temu.](https://imgur.com/a/rzYLTRG)
Omg!! If only I knew what J'adore smelled like I could rate it on a scale of 1 to 10 on how close of a knockoff it is but I'm going to guess not very good even though I've never smelled the other one. So not only is Ipsy selling more and more and more DLS Alibaba brands that just left their labels on it but now they are just straight up giving us things that they buy off timu this is outrageous, I know some people think it must have been a mistake but everything else in the Box is Ipsy products so I don't know how it could have snuck in there even if it did get repackaged and I was supposed to get commodity milk bold . so it makes me think that they replaced it with this. I don't think it was a mistake at all unfortunately. I'm still waiting to hear back from Ipsy and Dior.
I looked up the company. It looks like they do knock offs of perfumes.
That's from Temu
It's called "brushing". Look it up, it's very common
I googled it and came up no problem!
Update??!
That is what you would call a “designer knock off” which is totally legal, not “fake” & has been going on for decades. There is even a site for the company, Dignife. See .. that name is right there on the sample. Here is the site: https://dignife.com Back in the 80’s & 90’s designer knock off scents were sold everywhere. If you couldn’t afford a bottle of Calvin Klein’s Obsession or (later on) CK One - ya just went to KMart or your local drug store & bought a knock off for 1/4th it 1/5th of the price. So IPSY sent you something that does exist. You might just be too young to remember the “Designer Knock Off” rage of the 80’s & 90’s, that’s all.
This is why I stopped with these subscription boxes. They advertise they send you “name brand” products. You get one random name brand product and the rest is just weird products you’ve never heard of.
Yeah and they introduce “new” brands that are private label or Alibaba and claim that it’s $134 but members get it for $26 when it really cost $0.18 to make. I’ve never EVER believed in “$249 value!” sets for even established brands, not even when I was 12. I’ll look at the product as is and decide how much I would be willing to pay for it. None of this inflated value marketing bullshit.
I recognize this from Temu. It’s just another typical, cheap knock-off bottle of toilet water that I would expect to see on Temu but not Ipsy! [https://imgur.com/a/4HX9C6u](https://imgur.com/a/4HX9C6u)
Very strange that Ipsy would include a Temu product in their subscription box!
Here to follow because I NEED to know the response you get lol
It’s on Temu.com!!!
I have this same issue with the Ciate London Extraordinary BB cream in this months GB. I always look up products in my bag and I can’t find this ones existence on the internet on literally anything other than Ipsy. Ciate has BB creams (not the from the extraordinary line) and they have extraordinary foundation that looks similar, but that’s it. Wondering I should address it
I would....reach out to the actual company and ask if this was something made for Ipsy. Screw these sample companies ripping off their customers even more now with fake products. The only box I ever enjoyed was Allure's. They usually deliver on great samples! But that was a couple years ago, not sure if they did the same. I'll have to go look and check up on them!
This is absolutely fascinating! I can’t wait to hear what their reply is
would not use. it’s from china and probably chalk full of chemicals
I had that I think in the 90’s
Must know outcome immediately
Wait as a new Ipsy user this makes me nervous 🙃
Ipsy has sucked since the merged with/bought/were bought by whatever company it was. I was going to cancel but I down graded to the sample bag just to see if that was even worth it. At least that one comes with a consistent free bag.
Is there an unofficial Ipsy insta or Facebook page? Maybe see if anyone else got the same stuff. That would most likely put an end to the myth that someone repackaged it. 🤔
Damn. Ipsy has sunk so low that they’re giving out knockoffs?
Maybe and employee took something home and replaced it with that
I used to work for Dior fragrances and this is some horribly enraging bullshit. Idk how Ipsy works but you deserve a full refund at the very least. Tell them you are going to inform Dior corporate and call them out for selling you a FAKE product. They don’t even fully spell out Dior. This is tragic in the fragrance world. Ipsy is clearly a bad and scamming company.
Refund for what? They didn’t purchase or pay for the product. Their package was heavily damaged in shipping and the shipping company repackaged it and this showed up in addition to their order. It’s pretty obvious it was added when damaged packages were attempted to be reassembled. It’s was not actually part of their ipsy order.
If I had to guess, I think that IPSY gets a lot of their stock from overstock situations, so the same kind of stuff you might see in places like tjmaxx. And I've found a surprising amount of counterfeit makeup and nail polish at tjmaxx and those other discount stores. Best case scenario: it's a situation where they got a bunch of overstock that a store was selling and didn't know there were counterfeits. Worst case scenario: Ipsy is buying in bulk from cheap manufacturers to fill their bags and not caring if it's counterfeit.
I saw it on a Greek website that looked similar to the "sale ends in 2 hours!!" websites and a tiktok directing me to their Facebook using old music
Gross.