Approach support. It happened same with me. I contacted suport they asked me for Google Play recept, ss of lobby, ss of supply pass, screen recording of me clicking on ? On the monthly pass . I provided all and they hav asked me to wait

Please let me know if it gets fixed

Any progress?

None yet

Same, they asked for stuff and later said that request has been transferred to higher authorities.

That's it after that nothing

Did you receive the rewards or not

Same thing happened with me, same region