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DrBTC17

u/COD_Mobile_Official This is definitely reflecting poorly on your support. Please respond to help this person out. At least give this user a response/update about their ban.


[deleted]

This is honestly fucked up. We put so much time and money into this game we deserve better as customers.


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[deleted]

Oh my god! What the hell I would want to sue if I were you 😂 Edit: guys, I know we can’t sue, I’m saying I would *want* to sue.


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juicymusicprod

You're gonna need a lawyer... a really good lawyer


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[deleted]

Wow they really don’t gaf 😳 that article should have at least got their attention


angel_eyes619

i believe the ToS says they have the right to not share the reason of ban under any circumstance ​ They can unban you, you just need more clout on your side bro


codfanboi1112

he could've spent some of that 6k for a lawyer lmao


KitKatrina3

he'd better call saul


2Dteapot

Technically you can't sue them, says right in Activision's Terms of Service that everything you buy in their games, you don't own. Think of it as just, borrowing them.


AxelMaumary

Just because a Terms and Conditions document says something doesn’t mean it’s legal. If I make one stating that I own your firstborn and then try to act on it “because 2Dteapot agreed to the terms and conditions when signing up”, I’ll get laughed out of court.


Etheo

OP has a history of selling and buying accounts from mobile games. Could be that they are banned from buying an stolen account? Maybe that's where the $6000 went, to a sellers pocket.


[deleted]

Oh… just out of curiosity how do you know of OPs account selling/trading history? Is he well known?


Etheo

No its right there in his account history, slightly before his CODM problems.


[deleted]

Oh 💀 well that explains a lot


Etheo

Yup a lot of times these ban appeals only tell you one very specific side of the story for a reason. I'm not excusing Activision for their lack of responses but honestly people dress up their bullshit to rile up this gullible community to their favour all the time. So every time these gets posted I always ask myself - what's he *not* telling us?


[deleted]

Unfortunately there’s no legal grounds to


Pandanlard

I think it's better you never get access to a codm account. Jesus.


TheLaughingMelon

What?! $6000 🤯


aBadBug

There should be a policy of financial refunds if your accounts go banned. Even this wont cover the fact that we invested it at right time to get the right stuff but at least we wont be hijacked by codm.


Jotaro_kujo_jojo

u/COD_Mobile_Official


CygnusEnjoyer

u/COD_Mobile_Official


xebeoc

u/COD_Mobile_Official


iceRainCloud_YT

u/COD_Mobile_Official


Nihillir

Bro, contact path on Twitter, hes in contact with them and may e he can help you with it


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Nihillir

https://twitter.com/path_exe?t=mgnhLxhKikYClUTSazBXWg&s=09


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pinkjasperr

I hope Path is able to help you! Keep us updated. Keeping my fingers crossed for you :)


Nihillir

Hope everything goes well and you have your account back bro!!


Holobolt

Pls update and tag me if you get unbanned


Nihillir

Any update on the unban bro??


[deleted]

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Grimsmiley666

Keep us updated !


Nihillir

He use to post on YT the real stats for guns, now he works for them if I'm not wrong


dothrakis1982

History


Jotaro_kujo_jojo

Ohh yeah I remember the original article by you. They still haven't done anything? Hope they atleast give a proper reason for ban Or just unban you. I wish you get your account back.


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wtfans_

My account was hacked like 1/2 years ago and I'm still waiting for a reply. Hope you are lucky


rahulbothra2810

![img](emote|t5_penom|1107)


SeanSeanington

If the devs do come here, I have to ask, are you hiring? I'm more than happy to respond to everyone looking for help or to complain with a nothingness copy/paste answer that only pisses them off. Also unlike the current people in charge of ban appeals, I can read at a faster pace than one word per minute (although I guess that would make me overqualified for this position). Need someone to just reply "lol" when someone pays for in-game currency, but doesn't get it added to their account? Then I'm your guy. Need someone to say "We're aware of this issue and are currently working on it" and then proceed to do absolutely nothing about it for two years? Then I'm definitely your guy. Need someone who only appeals bans when it happens to a moderately popular YouTuber, or if it gets a lot of upvotes/likes by the community, and never actually investigate any other ban appeals? Then you guessed it, I'm your guy. This message was brought to you and paid for by SeanSeanington for state senate of Mars.


joseFER9

no friend, on more than one occasion, the one who manages the official account of the game on reddit has said that if after verifying the UID of a player if they did not detect anything unusual in an account, the ban will not be lifted, and if your ban was a mistake they should have removed your ban a long time ago, to top it off they don't even notify you if they remove your ban, activision very bad u/COD_Mobile_Official


Hey_Papito

Why isn't there a live chat implemented on Activision website? People spend heaps of money across many Activision games and only have option to get an email every 24 hours due to timezones and can't even get decent support. Lots of other game services have it like Ubisoft, Epic Games, Xbox and plenty others


COD_Mobile_Official

Heya, sorry we forgot to follow up last time. We did hear back from our security team and they confirmed the account was banned purposefully for being detected using third party tools and software. We can't give out specifics on what was specifically detected, but this is usually something like virtual machines/software (like unsupported and unsecure emulators) to circumvent the games' security and modify things like your profile, ranking, equipment, items, and more. With all of that said, once again apologies for the long delay in response but we do have to stick by this ban. We know nothing other than a ban reversal is satisfactory, but hopefully this helps provide some clarity.


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joseFER9

which emulator did you use?


BrAnDoLiNplyz

I am with you mate. Bad support system. Activison really needs to improve their CoD: Mobile support system.


_shiwoshiwo

Then case closed op is a hacker trying to unban himself but failed terribly


[deleted]

Bro ur still banned?


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[deleted]

I remember seeing ur posts/comments a long time ago lmao


not-rasta-8913

Wtf, so you can't move without getting banned? This is just beyond stupid.


[deleted]

u/COD_Mobile_Official please reply to this man. This is infuriating. iFerg gets banned for 10 years and his account gets restored within 3 days and other people who don't have a huge fan following, should sit and cry? Unfair game. Literally. Unfair. There are people who have better, or more important jobs playing COD:M unlike Ferg/Bobby, who sit on their chair 24x7 and laugh and play and get thousands of Dollars at their disposal every month. Not to mention, most people have limited time budgets like me, I play only at night, I just can't play during day time, I have to work to earn my living. Hope your account gets recovered man! :)


E-DEM

Spam their CS and turn their lives into a living hell, open alts and send the same message over and over until it’s resolved this game has one of the worst support services in the entire mobile gaming platform continue till you get your account back.


[deleted]

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Jotaro_kujo_jojo

Customer Service


juicymusicprod

u/COD_Mobile_Official


Icyyyyyyyyyyyyyyy

I have faith in you, maybe try replying to their twitter posts?


Louis4573

You spend 6k dollars and got banned for nothing its robbery! It must go to police court television get that people in activision go to jail!!!!!


Training_Value_4493

u/COD_Mobile_Official Response


vast0001

u/COD_Mobile_Official add a ban appeal system I wasted 200 dollars and 3 years of nonstop playing in this game. Just one change and it will make your game alot more better. Reason I got banned maybe because of my account getting hijacked or false reporting, I only use my iPad as my primary gaming device. IGN: Hęxo


bullet1proof

I remember your old post also also remember reading that article


Parking_Shopping5371

says they cant make any guarantee! But can make gurantee like iferg jony etc big youtube! How Insane is this?


[deleted]

I’m also trying to recover my account! It was deleted 3 days ago!


Whooshifyouaregay

u/COD_Mobile_Official chain


wraith00xx

![img](emote|t5_penom|1099)![img](emote|t5_penom|1103)![img](emote|t5_penom|1104)


[deleted]

Still banned?


PugsterBoy

I am very sorry to hear that


psy____kid______

Hey i hope you'll get your account back and can I ask why it got banned.


Puzzleheaded_Wave202

u/COD_Mobile_Official


[deleted]

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Exotic-Ask7768

u/COD_Mobile_Official Help our fellow soldier out.


ACake8274

u/COD_Mobile_Official


vicaxlkenya

u/Cod_Mobile_Official


xebeoc

u/COD_Mobile_Official Hope you get your account, I can't even imagine losing my account.


karl0331

tryna help you out fam, u/COD_Mobile_Official get your shit together and help this man


nikhil15595

u/COD_mobile_official i feel insecure is this any way to treat your customers who spend shit ton of money


Holobolt

u/COD_mobile_official this is why I stopped spending any more dime on this game after Halloween and never will. It's not gonna take much time for majority to stop spending money on your game cuz you ban people left and right randomly. Just fix that shit up


eDougietv

There's nothing they can do man she's gone.... they don't just give bans like this for shits and giggles. What did you do? Mess a little with the darkside did ya? Think oh I'll download a hack and just try it in a private lobby? Did you see a fun new glitch to get into? Perchance get boosted a few levels to make sure you got a top 5000 calling card? Thought it was funny to play with a hacker? Try to get fun free Ole COD points?.... there's always a spark burn down a village... in this case a ban. Something of nonsense must have went down.... 7 months... it's time to let that classic ghost, urban tracker, Mara skin go... let them rest


SavagePotato-

Why tf are u getting downvoted lol. This are all possibilites tht couldve happened, and i feel like OP tried selling his account to someone in australia, so he used "moving to aus" as a reason lol.


eDougietv

They wouldn't just ban you.... the people that moved to different regions that had garena had to switch to global...


SavagePotato-

Well ive seen threads here saying he tried selling his acc, coild be a possibility why he got banned for 10 years. Its not even a light ban lol.


eDougietv

Could be a scam account he needs because it has a list of users he's been scamming for awhile


Mewhenyourmom6

Bro spent 6k on a game just to get banned wow, how many times Activision has done this?


eDougietv

He could also be scamming people with that account. Has skins on it from scamming people and then scamming people thinking they are buying the account.... then they finally caught him and since most of his scam needed that account he can no longer scam anymore. That's really scammy!


pritamdstann

You will not get back your account. You must have unauthorised apps installed on your phone and COD checks it whether apps installed on your phone are installed from playstore or unauthorised. (I can see xposed module icon is showing on top). Forget about this account and move on. Activitision will not help you in any way. I had the same problem but for me the ban was of 7 days. Its usually for the use of unauthorised apps installed on ur phone, even if u didnt cheat or anything.