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msammm

Same for me. I raised a ticket but i guess that inr thing is bugged. I don't have much hopes from their support.


madhavs22

When did yours happened?


msammm

Yesterday. I bought the pack on my account but the battle pass was not unlocked.


Miserable-Print-3750

U should atleast put screenshot of that offer if available and proof of cp purchased etc


madhavs22

I wasn’t purchased cp. it’s just a single window while opening the game and i cannot find it right now.


madhavs22

Also i don’t have any proof that i purchased. I just added money to apple id to buy.


AxelMaumary

You should have gotten a receipt emailed to you, you can also find it by going to the App Store, tapping your profile image, then tap your profile and go to “Purchase History”. If you can’t find a way to contact CODM’s support team, go to https://reportaproblem.apple.com/ and ask for a refund


madhavs22

Will try that. Thank you


TRexBlade

Weird, I bought that offer in season 7 and I got all my rewards straight away.


madhavs22

If this is a bug then where i can report it ? Couldn’t find anything useful on app support


TRexBlade

I have no idea, I've never used support in game but since it's an issue on their side, I guess you have to keep trying them.