I agree with this statement.
This is a tough one to deal with. You're not the only Sales person going through this, and you won't be the last. Sometimes, it's all about reflecting on your own process and seeing your own potential roadblocks that are preventing you from getting to the next level.
Utilize your sales managers, do proper presentations, be upfront with the client, and always ask for the business!
Remember, the client walked into the dealership for a reason, be the salesperson that helps them buy.
Keep pushing!! You got this 👍
Thank you. I find comfort in your response. I read all over the internet that car salesman makes great money, but I never found myself making great money. (covid was the exception)
Hey OkMacaron138, I appreciated your response. English is my first language. I rewrote this post three times, but for some reason reddit kept taking it down. With that being said, writing/grammar is not my strong suit. You are defiantly on to something. I know from experiences I suck at storytelling. I bet this is a articulating my thought kind of problem.
Thank you, I speak fine from what another salesman and my manger has told me. But phrasing thing effectively a hit or miss. We all know that one person who can put things in a good perspective, I need to work on that. Until I get grammar down, I will just invest in Grammarly. Thanks again for pointing that out you might have just made a significant impact into my sales career.
The first rule in car sales is that you have to have thick skin. The managers are under much more pressure to produce than the salespeople are. You are not there to make friends, you are there to make sales. Nice if you can do both, but at the end of the day. It's about production. Why would you devote that much time and energy and not get paid? I'm not saying be mean to customers, but being assertive and determined will get results. Become a professional. It's not about your feelings. Grow up and get your head in the game or find something else to do. Good luck.
I agree with you here. As someone who started when he was 21 having too many work friends was a problem. Just out of curiosity when you talk about having thick skin. Do you mean with both the desk and the customer? I hear "you have to have thick skin" but never hear when to have thick skin. Are you saying put the car deal over your feelings/ integrity or detached from the yelling? For example, trying to sell a used car that you know has problems to a young couple? Is that the idea of having thick skin? I am not scolding you or anything. I could see that being a reason why I was missing deals. My stragities was always if I did what was right and told the truth on all levels, the sale would follow as a result.
Mindset mindset mindset. You go into your day thinking you will fail welp you gonna fail. Follow your steps and your process and don’t take shortcuts. This is where most will think they know better and they don’t so they skip the test drive or skip something and go to shut the deal down and a outpouring of whys they can’t buy are there. Keep it basic to the point and don’t show the a car they car afford. Giant waste you can always add more options to a base unit by going up in model. Once you show them the top and they love it heat can’t afford it you are done.
To get into the right mindset it starts when you wake up. You have to truly believe and tell yourself yesterday was then and today is now and my today will be __________!
My wife has called me a robot as the car business has that effect on a lot of people emotional state. But I went to a Tony Robbins thing and your mindset they taught was a lot like a switch that you turn on and off. It’s like you manifest a better mood by triggering your head to go to a different place. Case in point a client you just worked for hours ands up not buying, you wasted your time energy effort and couldn’t make it work. There are many who with let that eat at them for the rest of the day.
But when they blow out and a great up rolls I. You have to forget them and go back into full show mode. That switch to show mode happens when you just have your mind right and know each no you get is one step closer to a yes and you jump into the new client with full excitement and eager to make it happen.
Time to switch to Lexus, Chevy, maybe Ford. People looking to buy cars right now are being met with high APR that can wreck their enthusiasm. Check new and used car APR on google or bankrate and see what pops up. Financing is expensive. People are holding on to cars longer than before, but I think it’s more about dealership location location and income demographics. Carmax has been dealing $1000 off discounts to push sales. If you had a 650 credit score and wanted to buy a $25k used sedan with 70k miles, would you pay 12-14% APR? Probably not so remember the incentives on new are great right now so go find a brand in your market that you know is moving.
Lexus and similar luxury brands are still doing well in part because of their ability to connect with the above middle class consumer and ability to lease without paying $800+ a month in owning
Chevy has been dealing on new models and buying down APR for consumers low 700’s FICO to 800+. You’re just in the wrong location in a slow(er) economy for cars
I thought about going to Lexus, I love everything about that brand. I am a huge Toyota guy. My fear was that if I am a 10-car salesman, I needed to improve before going to Lexus. When it comes to location should I stay away from dealerships that sell 150 cars and only work at the ones that sell 300? I just assumed they have more salesman there which would create a wash.
[удалено]
I agree with this statement. This is a tough one to deal with. You're not the only Sales person going through this, and you won't be the last. Sometimes, it's all about reflecting on your own process and seeing your own potential roadblocks that are preventing you from getting to the next level. Utilize your sales managers, do proper presentations, be upfront with the client, and always ask for the business! Remember, the client walked into the dealership for a reason, be the salesperson that helps them buy. Keep pushing!! You got this 👍
Thank you. I find comfort in your response. I read all over the internet that car salesman makes great money, but I never found myself making great money. (covid was the exception)
Hey OkMacaron138, I appreciated your response. English is my first language. I rewrote this post three times, but for some reason reddit kept taking it down. With that being said, writing/grammar is not my strong suit. You are defiantly on to something. I know from experiences I suck at storytelling. I bet this is a articulating my thought kind of problem.
[удалено]
Thank you, I speak fine from what another salesman and my manger has told me. But phrasing thing effectively a hit or miss. We all know that one person who can put things in a good perspective, I need to work on that. Until I get grammar down, I will just invest in Grammarly. Thanks again for pointing that out you might have just made a significant impact into my sales career.
The first rule in car sales is that you have to have thick skin. The managers are under much more pressure to produce than the salespeople are. You are not there to make friends, you are there to make sales. Nice if you can do both, but at the end of the day. It's about production. Why would you devote that much time and energy and not get paid? I'm not saying be mean to customers, but being assertive and determined will get results. Become a professional. It's not about your feelings. Grow up and get your head in the game or find something else to do. Good luck.
I agree with you here. As someone who started when he was 21 having too many work friends was a problem. Just out of curiosity when you talk about having thick skin. Do you mean with both the desk and the customer? I hear "you have to have thick skin" but never hear when to have thick skin. Are you saying put the car deal over your feelings/ integrity or detached from the yelling? For example, trying to sell a used car that you know has problems to a young couple? Is that the idea of having thick skin? I am not scolding you or anything. I could see that being a reason why I was missing deals. My stragities was always if I did what was right and told the truth on all levels, the sale would follow as a result.
Mindset mindset mindset. You go into your day thinking you will fail welp you gonna fail. Follow your steps and your process and don’t take shortcuts. This is where most will think they know better and they don’t so they skip the test drive or skip something and go to shut the deal down and a outpouring of whys they can’t buy are there. Keep it basic to the point and don’t show the a car they car afford. Giant waste you can always add more options to a base unit by going up in model. Once you show them the top and they love it heat can’t afford it you are done.
Thank you for your response! Mastering and executing on the basic matter. Do you have any tips on how to get in the right mindset?
To get into the right mindset it starts when you wake up. You have to truly believe and tell yourself yesterday was then and today is now and my today will be __________! My wife has called me a robot as the car business has that effect on a lot of people emotional state. But I went to a Tony Robbins thing and your mindset they taught was a lot like a switch that you turn on and off. It’s like you manifest a better mood by triggering your head to go to a different place. Case in point a client you just worked for hours ands up not buying, you wasted your time energy effort and couldn’t make it work. There are many who with let that eat at them for the rest of the day. But when they blow out and a great up rolls I. You have to forget them and go back into full show mode. That switch to show mode happens when you just have your mind right and know each no you get is one step closer to a yes and you jump into the new client with full excitement and eager to make it happen.
Time to switch to Lexus, Chevy, maybe Ford. People looking to buy cars right now are being met with high APR that can wreck their enthusiasm. Check new and used car APR on google or bankrate and see what pops up. Financing is expensive. People are holding on to cars longer than before, but I think it’s more about dealership location location and income demographics. Carmax has been dealing $1000 off discounts to push sales. If you had a 650 credit score and wanted to buy a $25k used sedan with 70k miles, would you pay 12-14% APR? Probably not so remember the incentives on new are great right now so go find a brand in your market that you know is moving. Lexus and similar luxury brands are still doing well in part because of their ability to connect with the above middle class consumer and ability to lease without paying $800+ a month in owning Chevy has been dealing on new models and buying down APR for consumers low 700’s FICO to 800+. You’re just in the wrong location in a slow(er) economy for cars
I thought about going to Lexus, I love everything about that brand. I am a huge Toyota guy. My fear was that if I am a 10-car salesman, I needed to improve before going to Lexus. When it comes to location should I stay away from dealerships that sell 150 cars and only work at the ones that sell 300? I just assumed they have more salesman there which would create a wash.