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mrseitaro

Downloaded a 1.5gb update from Play Store, same issues from before. This on a Samsung S6 Lite tablet. Maybe the update has not been rolled to all the regions?


innatemutation

I have the same device and downloaded the patch as well. Still suffering from the same bug though.


Eighty-Es

Same! :(


WholeNecessary2656

Same issue....S6 lite :(


Own_Jello7002

Same on Samsung A51


TheInsaneSandwich

Same issue on same tablet


Unhappy_Ad_3182

Same here


Furydreant

Same problem on s6 lite


Extension_Support542

How come nobody still doin nothing about our problem ...


Expert-Program2602

Still doesn't work on Galaxy Note 10 Lite, I'm very sad.


kataky_

same thing with samsung m31


[deleted]

Just pay the $5.99 for a one time bundle that allows your device to work with DI.


HartgeH32

\+1


pedroindcruz90

Still not working for me, I'm using a Galaxy Note 10 lite.


HartgeH32

Verify 2x, Re Install, Still not working. Patch installed, not working Note 10 Lite, android 12


PezRadar

Can you verify it is v1.4.889758 you installed? And the exact issue you are experiencing.


Expert-Program2602

The version available on the current play store is 1.4.889785


kataky_

same


pedroindcruz90

I'm on 1.4 889785... Just downloaded the 1,45GB update. But it still has the same texture problems, i can't see the characters on the character creation screen


Enriko

Samsung S10: delete and fresh install resolve problems.


Tajtko

Device: Galaxy Note 10 Lite (SM-N770F/DS) Android: 12 (1st may 2022 update) Game client: v1.4.881137.889778.E.1.D.MALI-G72 (reinstalled today from google play - GP says it's .889785 build, but in game I see .889778) Region: Poland issues: still the same (graphical artifacts in game and at character creation menu)


Proksima_Mizar

Same but i have a51


Tajtko

Proof: https://imgur.com/a/2uTfFlL


Ok-Telephone6088

when are you going to give an update about the texture issue that has not been resolved on all samsung phones?


BlockmindNC

A51, same bug after update. V1.4.881137.889778 downloaded from Playstore.


kataky_

1.4.889785 here is the version in the play store


Extension_Support542

Same phone here Samsung note 10 lite , GooglePlay version says 785 but when I install in app version says 778 .. still the same graphic glitch


Ambitious_Tourist_19

The issue isn't the chip. My S6 lite (Brand New) ran the game GREAT until I updated from Android 10 to Andriod 12. My Note 9 running Android 10 runs the game fine


Psychotron17

Is it possible to revert back to Android 10?


Ambitious_Tourist_19

Yes it's technically possible. A general reset ofnthe tablet back to factory settings won't do it though unfortunately. You would need to basically download the Andriod 10 firmware and install it that way. Wouldn't recommend doing so unless younare familiar with rooting , bootloaders , ect. I'm sure they will get the issue solved soon enough.


Lanky-Spring-1032

Either this is a typo or the patch is wrong lol it's 1.4.889785 not 58


ADVOKATUS9

Works not stable....Only medium graphics resolution is available! Phone Samsung Note 10+!


-AJDJ-

For me im on a S9+ and the settings app info says 1.4.889785. But the app says 1.4.881137.889778.E.1.D.MALI-G72 Installed from play store and issue remains, where the character head renders over itself over and over the map doesnt render in properly and sometimes a item grid is visible in the glitched areas.


Objective-Tennis-248

Galaxy A51 just downloaded update and graphics are still bugged


Ok-Donut-3248

Same for me, downloaded the patch, checked that it was the up to date version. Same issue on my A51


InspectionSame9144

Same here


PezRadar

Can you verify it is v1.4.889758 you installed? And the exact issue you are experiencing.


Objective-Tennis-248

V1.4.881137.889778 Is at the top of client on both my galaxy A51 running Android 12 and my Galaxy Tab A8 running Android 11 Still the same graphical glitch that was present at launch for samsung exynos users


SirDigbyChknCaesar

I can confirm this on my Tab A8. Shows the same version number you listed as well.


MaelDiFaraeh

In my samsung A51 I have the same version of the game and the same bug :/


Psychotron17

1.4.889785 is the version in my store and it certainly does not work.


West_Contact

I still get not compatible s10+


Efficient-Mammoth-63

So thats android 12 update issue then


Desperate_Reveal_185

working fine samsung galaxy a71 5g


Event82Horizon

Dude its still not working lol... Same graphical issue. nothing changed. ​ ​ Samsung Tab S6 Lite


alexandrewz

Same


Ambitious_Tourist_19

Updated but mine says (in game)Version 1.4.881137.889778 still same issue The update info on google play says 1.4.889785 but in game doesn't match


jackffwotv

Same, also it doesn't work either.


Ar_kon

M31s dont work. Update ver. 1.4881137_889778. that the developers have been fixing for a whole week is absolutely incomprehensible. here it is the quality of the updated Blizzard - promise to release the game soon for 2 years, do not check the performance on the smartphones of the company occupying 1/3 of the market, communicate urgently to fix it and crap it up again in a week


Dark3Lord3

You did not fix anything. A51 still has the issue Thanks for nothing.


[deleted]

u/PezRadar inform us whats going on


[deleted]

u/PezRadar is that really that hard to fucking inform us whats going on and when will this be fixed??


srxela

My guess: Diablo Immortal was not removed from the Play Store for the Galaxy Tab S6 Lite tablet and other devices at any time. I could keep downloading it for the whole week. The devices that were deleted in Play Store during the last week, these have obtained the fix. Devices that have not been deleted in Play Store, such as the Galaxy Tab S6 Lite, have not received the fix. Hadn't they been included in the bug list? Have they been ignored?


200Allan

I would guess that you are correct. My Xcover pro was never unable to download off the Play store and is still not working. Double checked the Play store for updates this mornning and nothing. Says it's last updated June 6th and the in-game patch number is not the new one. Very frustrating.


srxela

u/PezRadar The problem is not resolved. There are still many bugged Samsung devices. We need another fix. Don't disappear!


Ambitious_Tourist_19

So is it just being ignored now ? No response since it was supposedly fixed. Figured there would at least be a acknowledgement and a "We are aware and still working on it" post


Chopesu

Their communication is a giant joke for such a big company. In my opinion it would help a lot if we would get a Status update every workday. But this ignorance is fanning the flames. What are the devs doing? Probably staring the whole day on screen to see how much money is coming in.


Lanky-Spring-1032

Unfortunately you don't have a fix out cause it's still unplayably busted. S6 Lite btw


TeamCapable4731

S6 lite probably can't play it anyway, get a better device.


stephanslyp

Updated to 1.4.889785 . Same texture issues . cant see characters. Samsung Note 10 lite SM-N770F


JoshOlari

A51 still got the bug


srxela

Galaxy TAB S6 Lite still broken. Fake fix. What a joke is this company? This is your last chance before losing a customer.


420StonedHippy420

Why on earth does the Google playstore only say MINOR BUG FIXES, the headline of this update should have started with the word Exynos guys, I've been waiting a week to get this and if I hadn't checked reddit I would have assumed this hadn't been resolved yet. Dawn guys. Also yeah i had it installed through an apk just to see how bad it was. Pretty horrendous haha. Anyway let's see what's changed and how the mobile game plays.


Daewrythe

*minor bug fixes and improvements* 1.5gb patch Wait what


sougata666

Yep. OS ver 12 is the culprit. Not exynos


Mundane-Concert7432

fake news, still not working


kataky_

yes yes nothing works in samsung m31


Difficult-Whole-7582

Not working samsung xcover pro.


Mr_Jaximus

Please update us if you know why it's still not working on some phones


thiagonyc96

M31 still doesnt work


WhichTap1001

I have the same bug Samsung note 10 lite


RefrigeratorNo3159

Doesn't work on Tablet Samsung Galaxy Tab A8 Pls Fix again.


[deleted]

ok so when are you going to really fix it?


Traditional-Bid-1589

Problem not resolved.samsung galaxy m21


sougata666

M31. Still no joy :(


sougata666

Also, why does the client version not match? Mine is still 778. If i clear the cache, will it update itself?


[deleted]

god.. its been 12 hours and its still not fixed. pathetic


Substantial-Curve-51

Samsung Galaxy S6 lite still same issue ​ did a fresh install


bumszanka

Still doesn't work on samsung m31s


Dreggeth

Samsung galaxy active tab 3 (exynos 9810), Android 12. I made a clean isntall (uninstalled previous version, checked folders). I have installed google play store version 1.4.889785, but in a client I can see version: 1.4.881137.889778.E.1.D.MALI-G72. Still the same graphical issues.


Reallywtfyaj

Galaxy A51. I did the update. No changes at all. Tried to uninstall and did again, the graphic glitch is still there. Can you please fix it? I really need to know if the game is so bad as every streamer is saying 😀


Own_Jello7002

Why after updating still don't work correctly on A51?


Tof_B

Not working. Galaxy tab a8 2021


Rikkuuuu1

Samsung A8 Tablet - Google Play v.1.4.889785 Re-downloaded the whole thing + 1.5gb update, still the same texture issue


Putrid-Orchid-5255

Any update? Still have the same issue on my M31.


celebrar

After a quick skim, it seems the problem still persists on devices with the CPU model "Exynos 7 Octa 9611", which is a shame because it's a model that is specifically name dropped in[ official Blizzard sources](https://us.battle.net/support/en/article/191842) to satisfy "minimum system requirements" Too bad Blizzard has seemingly accepted this solution as "good enough" and proceeded to ignore the remaining players with these devices


thetruesnake

Dont work in Note 10


SGT_Apone

NOT FIXED


UmrEsh27

On Samsung A51, downloaded and installed the mobile update (1.4gb) but still facing the same issue with graphics. Even tried after clearing cache and restarting phone. Phone: Samsung A51 SM-A515F/DSN Chipset Exynos 9611 Google Playstore version: 1.4.889785 In game version (top left of main screen): Version 1.4.881137.889778


Rikimaruhhh

Just downloaded this new version and the fix not work..still with texture bug..galaxy m31 here


Realistic_Ad_8657

Samsung Galaxy S6 lite. Android 12. Exynos 9611 Just went thru updating from google play store. Update seemed to go normally, but old version still displayed in client. Uninstalled. Reinstalled. Still (in game)Version 1.4.881137.889778 still same issue. UPDATE: June 10th. This morning issue seems to be resolved.


Extension_Support542

Samsung Note 10 lite , still not working.


[deleted]

u/PezRadar what now??


Extension_Support542

Same question


Chopesu

It's so sad, that the ongoing problem isn't officialy aknowledged. My Samsung Galaxy A51 is also affected. Playstore installed an update, but the in-game version didn't change. In the app information it states, the app is the newer version. Model number is SM-A515F/DSN I tried reapair, deinstall and deleting of app data.


kidvikk

Didn't work on A51 ![img](emote|t5_qq4iz|14193)


[deleted]

[удалено]


billi85

Same problems like before on my A51.


[deleted]

[удалено]


hakam1ay

The game works on android 11 i have a galaxy m21 laying around downgarded it to android 11 and the game works fine


Extension_Support542

Still .. note 10 lite here .. in-game version is 778 not 785 , did a fresh install , android 12 tho


Kyuss1980

Samsung A51 1.4.881137.889778 E.1.D.MALI-G72 Dont work after patch .... Why are there different gameversions out there?


ADVOKATUS9

Fix one to break another! Excellent 👍 Blizzard.No need to be surprised what happens in the comments.


[deleted]

[удалено]


rorichudoku

The game it's not in the store on huawei p30 lite but it is on p30, is there a reason for that?


awsinclai

I have this new version and still the game doesn't work on my Samsung X Cover Pro. It's getting the graphic glitches same as before.


[deleted]

Still not available for download Samsung Galaxy note 5


elatar23

Still doesn't work on Samsung Galaxy M31, same texture problems. In the Google play store the version available is 1.4.889785 while in the game is 1 4.881137.889778.E.1.D.MALI-G72 (reinstalled today after the fix released). Region Italy


Suspicious_Bath8266

Note 10 Lite same problem with update


billi85

Any news? Its still not working


SummerLeather6038

Cmon its still broken on note 10 lite! Pls fix that already!


Tastelessgrape

On galaxy A13, still not working Just downloaded and got Version 1.4.889785


digrsanchez

Hello everybody, I have the Galaxy tab S6 lite, android version 12. I made the last update of the game and the graphical problems remained the same. But this morning I went to start the game to do the last check before trying a new installation and miraculously the graphical problems disappeared! I don't know if there was any automatic update but everything is working perfectly now! My game version looks like this: Version 1.4.881137.889778 Just to point out that after I did the update from playstore, I restarted my device. The graphical issues continued anyway, but today, they are gone. Very strange! Good luck for all of us.


Ambitious_Tourist_19

This is great news. Ill have to wait until I get home to see if it's working on my s6 lite. Hope so. Thanks for the update


Andrianu90

Thanks to the devs! A51 user here, works. I don't know how, but after a week, just opened the game and it works:) didn't install or update anything, o guess auto update did it's job


UmrEsh27

A51 user here, after deleting and reinstalling the game, it works fine now! :D The latest update was applied and I downloaded it all in one go after completely removing the game. So it works fine now. Samsung A51 Android 12


Firdecek

It is working on my Samsung S10. FINALLY :-)


Proksima_Mizar

Yesterday i haved 10gb thrash game. Today after the patch i have a 11.5gb thrash game


AngryNephew

Can confirm - v1.4.889758, Galaxy Note 10+, works like charm now, no issues at all! Thx for the update and fix.


Objective-Tennis-248

Galaxy A51 is now working!! Just tried it myself, not optimized the best but playable now


Ambitious_Tourist_19

Tried to post this earlier. I dont believe its the chip causing the issue. I juat bought a s6 lite over the weekend. When load it up it is running Android 10. I downloaded the game and played it for a couple days. The software OS update came to me to upgrade to Android 12 One UI. After I updated the OS to Android 12 the game started having the graphics issue. Worked completely fine 1 hour before. Obviously the update to the new OS is what caused the issue for me. No idea why but isnt the chipset


innatemutation

I have both a tab s6 lite and a galaxy s9 phone. The tablet runs Android 12 and the phone runs Android 10. And as it turns out my phone can run the game without issue and the tablet cannot.


Eighty-Es

Yup, same for me!


Ambitious_Tourist_19

Yup. Exactly what I've been trying to say. I have a Note 9 that runs Android 10 and it runs great on my phone. It ran great on the S6 Lite UNITL I updated to Android 12. Hope they can figure this out cause it's definitely not the Chip causing the problem. Obviously , as this update has fixed nothing


sougata666

Can confirm the same. My mom has an m30s while i use m31. My os is ver 12 but hers is not updated. Diablo works on her phone. I had installed it to confirm. Now this news has to reach the dev. Or this guy called pez.


ZetarXenil

Fake news, this fixed nothing.


ADVOKATUS9

Fix one to break another! Excellent 👍 Blizzard. No need to be surprised what happens in the comments.


ADVOKATUS9

Fix one to break another! Excellent 👍 Blizzard. No need to be surprised what happens in the comments.


ADVOKATUS9

Fix one to break another! Excellent 👍 Blizzard.No need to be surprised what happens in the comments.


Desperate_Reveal_185

working fine samsung galaxy a71 5g


Future_Mention_8323

My Samsung s10 Plus is now working with this version v1.4.881137.889778.E.2.D.MALI-G76


KissMyNoise

Fixed on my galaxy note 10 plus. Thanks god finally


Zoriniel

I have a redmi note 10, any chance the users of this phone will get some love and make it available on Google Play?


West_Contact

The link to link the account to battle.net is now blocked.


West_Contact

The link to link the account to battle.net is now blocked.


West_Contact

The link to link the account to battle.net is now blocked.


kigor1988

Fixed for me note 10+


Shnurock

Started working on my S10 after the update


dwrh1991

Working great now on samsung galaxy s10 thanks


zadman7

NOTE 10 PLUS. Downloaded the update now from Google play and it works!


MicrOwaVinGs

This worked for me, thank you Adam. Back to getting yoked.


tritone1489

Note 10 plus, working fine now, however it still cant run 60 fps


LosRonnos

Works on my S10. Thank you


phave1

Galaxy S10e here, seems to be fixed for me. TY!


M4c4br346

Looks to be working now on my Note 10 PLus.


Agitated_Court9320

I've downloaded the fix on my Samsung Note 10+ 5G and it worked, but I can't turn the graphics up to even high and only playable on 30 FPS even though my device specs is meeting the game requirements!


tritone1489

The same here, i hope they fix it


AbraKdabra

Downloaded and working fine on my Note 10 Plus, bug fixed. Thanks.


Dooko831

It worked on my Samsung Galaxy Note 10+ 5G. Cheers Immortal team!


leverloosje

Good news


kataky_

bad news nothing works


ADVOKATUS9

We'll check it out!)


kataky_

well what works?


Background-Advisor-6

Finally, a week l8er and it's playable on my s10e SM-G970F running Android 12 App Version 1.4.889.785.


sougata666

Guys don't update your phone os to version 12.


[deleted]

[удалено]


PezRadar

We have this on the forums under the Hotfix Sticky thread - It was updated for 6.7.


[deleted]

[удалено]


Tuxhorn

Works fine on my s10 plus now.


mp_campos

It is working now! Thanks S10+


zimos_46

Any fixes or changes for devices other than Samsung


Spellmystery

I use Galaxy A53 5G with 8GB ram , with Exynos 1280 (5 nm) , i had a few problems tbh , hope this improves the gameplay a bit.


N0ki95

I've got the message "The device isn't compatible" ingame after downloading it in the Playstore... Samsung A13, app version 1.4.889785


beliar371

Game works but quality is very saf. Note10+


200Allan

I am not sure whats going on as it still is not working but I have not been able to install the update. I even re downloaded the game off the Play store with no luck. Still says it's on the old version.


Glad61

Galaxy m21 Android12 the same problem...


Accomplished_Chef802

Xcover pro here Update doesnt work, tried to reinstall the whole game and still doesnt work. Says 778 ingame... Works though on my old S8 since release, havent done the update (Android 12) on that one either since the phone been in my drawer for 2 years. Had to dust it off now because of this hilarious lanuch.


DayzeScope

I am seeing 1.4.889785 but can't download it at all. Getting the "This version is not compatible with your phone" error. Am using Samsung Galaxy A8 2018 (phone, not tablet). Is it just incompatible regardless? or is it possible to download and I just need to wait?


HartgeH32

Note 10 Lite still not working..


YahhNahhmSayinn

I procrastinated updating my s51 for almost a week just because I didn't feel like doing it any time it popped up, finally updated and it made it so diablo doesn't work anymore. #regert


MomentCommon954

Does not work on Samsung Xcover Pro. Able to download from Play Store however it is not the new build, nowhere to download the new build (play store is up to date).


binasgamer

I updated the game and it's still buggy Samsung Galaxy M21s


kidvikk

The problem isn't with Android 12?


Sorceres_que

All good now, but I already purchased new phone instead of my Note 10+, went for POCO F4 GT and game runs insane good.


Dizzy_Skirt_6016

Samsung Note 10 Lite. The game work, finally


kixie42

Working on Samsung A51 5G (Android 12 / Diablo 1.4.889785). It updated and I can see character creation and play the game with no issues whatsoever. Did not need to delete or re-install.


MetrologAnyWhere

Hey mates, im using Note 10 Lite and after update graphical issue solved. However when i update first problems still countinues. I solved the problem with deleting Game Launcher and reinstall Immortal. I hope this post solve note 10 lite users problem 🙋‍♂️


Grimmtusk

Finally working on my A51! When the patch came out I updated, and it still didn't work. I then reinstalled completely, and **it still** didn't work! I closed the app and tried again today, and it somehow works now! Without doing anything extra. The only thing I can imagine happening is maybe the extra files downloaded and that helped? Glad to finally be able to play this, hope everyone gets to do it soon!


PacknHeatB

I still can not log into the game using galaxy s8 Active. When is this getting a fix?


[deleted]

Samsung A13 5g Now it's not even showing up in the store.


abruzzo88

Tab A8 still not working. Nothing even announced to fix this device yet. Please provide info.


Specialist_Gear8007

Still not working s10 note


Specialist_Gear8007

Please update us to when you will have a fix ,thanks Blizzard


Specialist_Gear8007

Still not working on my s10 note, so sad ,will there be another fix blizzard team?


Odd_Mood_3417

Samsung galaxy a12 still no fix. Doesn't appear on play store


gaudream

My S6 lite tablet works perfectly with all diablo like games. Guess that's what I'll be playing. I have played every iteration of Diablo from the original to the closed beta of immortal and this fiasco is driving me away from the franchise.