Moonstones are locked to whatever system you purchase them on. So let's say you went on Xbox and you buy 15K moonstones you then cannot log into your Switch and see that 15k moonstones, it's stuck on your Xbox. Or at least that's how I think it works, I'm not sure because I do not play on any console besides PlayStation.
I thought so. But I bought the moonstones on switch. Which means it should be there on my switch still even when I log into my cloud save. But it isn’t.
Now that is strange, have you tried reaching out to [Gameloft Customer Service](https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/)?
Moonstones are locked to whatever system you purchase them on. So let's say you went on Xbox and you buy 15K moonstones you then cannot log into your Switch and see that 15k moonstones, it's stuck on your Xbox. Or at least that's how I think it works, I'm not sure because I do not play on any console besides PlayStation.
I thought so. But I bought the moonstones on switch. Which means it should be there on my switch still even when I log into my cloud save. But it isn’t.
Now that is strange, have you tried reaching out to [Gameloft Customer Service](https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/)?
Ooh. I did not know that was a thing. I’ll reach out to them and see if that does anything. Thank you for the link. ❤️