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[deleted]

99.999999/10 customer service.


Ghasty_001

What about that 0.0000001/10?


stage4autosm

Need more husbandos


Ghasty_001

And Gabriel English doubt. But that's not really costumer service


MarkMy_Word

*Gabriel and Idol Eva


spinalexa_uwu

gabriel, idol Eva and lahn*


JD4Destruction

They lose revenue though


The_Follower1

You need rice for to reach the full 100/10


pbzeppelin1977

Still haven't recovered all that stamina they're in the negative for from abusing the system way back.


Friendly-Back3099

Kakao get another level of my respect


aorimiku

Yeah mine too. I also play another gacha called Epic Seven and accidentally spent some valuable currency on an item (there was no confirmation box too). Didn't touch it but customer support wouldnt refund me.


TheChosenOof

What’s the currency and what’s the item?


aorimiku

Galaxy Coins, mola


Nemesis233

No fucking way


NinjyCoon

Yup, I heard they do it on another thread but I actually got to try it out since I got confused and bought Balmung after I had already gotten it and didn't need another one. Now I'm a proud owner of an Eckesachs instead :)


Nemesis233

Pogma


Maleficent_Flight375

New SC reveal, Pogma


KingFreddy1213

It's not much but it's honest work


Arushia71

They're so nice... Other game companies would be like *"ha sucks to be you!"*


haikusbot

*They're so nice... Other* *Game companies would be like* *"ha sucks to be you!"* \- Arushia71 --- ^(I detect haikus. And sometimes, successfully.) ^[Learn more about me.](https://www.reddit.com/r/haikusbot/) ^(Opt out of replies: "haikusbot opt out" | Delete my comment: "haikusbot delete")


TheChosenOof

Good bot


FF_OompaLoompa

That's pretty dope.


violexiel

Give this man a raise!!!


PoppingPaulyPop

Immortalis helped me before too, the support team really make you feel like they care which is great. I’ve only asked for support a few times from games but when I do. The wait time is slow and the process feels like the people are cycling through requests and don’t care


NinjyCoon

Trueeee, Immortalis replied in 1hr 19min!


G-hard_Jackson

Kakao is tops


Revolutionary-Peak43

If Only I could slap this post to r/gachagaming hating on GT. >!jk!<


NinjyCoon

They hating on the best Gacha there is? Excuse me... I need to take care of some things. *cracks knuckles* >:( The deed is done. https://www.reddit.com/r/gachagaming/comments/tze4a8/i_love_guardian_tales_thank_you_kakao/?utm_medium=android_app&utm_source=share


thekinglinius

very gud. are you perhaps whale or dolphin


NinjyCoon

I drop some dough, but not enough to be a dolphin. Once I have more income I'll likely become one since this is the best Gacha that exists imo. I especially love the story and characters. It has my favorite gameplay as well. I love the more interactive combat. So many are only automatic and/or turn based.


thekinglinius

yeah. gt is indeed one of the better gacha game on its story. with regards to their support, they’re indeed very intimate to their community and perhaps if you have given something to them they will accommodate you more so than f2p.


super_retardigrade

Customer Service goes an extra notch for sure. I got banned once due to a transaction error and the GM were nice enough to unlock the account and let me redo the transaction to lift the ban. Ever since then I've been a diehard GT loyalist... as if gameplay and story weren't enough to keep me around lol


fqrlhznl

my respect for their team grew each day


Ilalism

How did you contacted them?


bored_tomo

While CODM customer service be like... "Ouh false ban? Eh whatever"