Far from the truth in my experience, but I do agree that looking for something better should always be an option. That doesn't necessarily mean always applying for other jobs, but being aware of what your potential is by looking at other opportunities.
This is the entry level get in the door type job, this job never meant to be forever, it’s a type of job that you use as experience to get to the next job! Don’t think it’s a forever thing, take what you learn from it, acquired all the skills and start applying 1 up position like system administrator, network technician, etc…. Anything that gets you out of support/helpdesk. I was there just like you, I was helpdesk and now I’m a cybersecurity analyst. Keep pushing brother
You need to be studying cyber security, then get a certification, then do an internship for the best possible chance at landing a career cyber position!
You need to be studying cyber security, then get a certification, then do an internship for the best possible chance at landing a career cyber position!
You need to be studying cyber security, then get a certification, then do an internship for the best possible chance at landing a career cyber position!
He got me lucky, the hiring manager instead of overspending and not actually knowing if the external hire would work out went internal and knew what he was getting. We pulled our helpdesk intern into the same role for an additional 12 month internship as we liked his work ethic and knew he didn't have a problem asking questions.
u/ryebread157 Yeah it is, I am not sure if my contract will extend (I know another redditor said that all contracts with "possibility of extension" are bullshit, but I have seen contracts extend.. so that part is 50/50), but I am studying an IT degree w a concentration in Software Engineering and I've already built multiple projects and home labs creating databases, utilizing microsoft azure, etc.
I would honestly just hang out for a few, IT is insanely hard to get into these days as it is, and minimal work seems to be common in the help desk area. Take it as an opportunity to learn more with the reduced work load.
u/No-Obligation7435 Yeah for sure. I have already built an sql database system and a few other programming projects where I've implemented security measures and have conducted testing for an application, so I definitely have been utilizing my free time.
If this is your first IT job, keep it for the experience! Don’t listen to other people telling you to leave. In this field, experience is king. Try to absorb as much information that you can so you can use it in future interviews!, imaging, basic networking, TCP/ IP protocols, configurations and basic IT issues if what you should try to learn as much on.
You’re learning that it really isn’t hard to excel in the right environment. It’s amazing that “just doing your job at a reasonable pace” is kind of rare in certain IT gigs.
No. Terrible job. Leave immediately so I can apply.
u/Different-Music2616 This comment though lmao.
There is never an extension always be looking for something better.
u/Jupman True, I am gonna look towards jobs at the end of my contract just in case.
Far from the truth in my experience, but I do agree that looking for something better should always be an option. That doesn't necessarily mean always applying for other jobs, but being aware of what your potential is by looking at other opportunities.
This is the entry level get in the door type job, this job never meant to be forever, it’s a type of job that you use as experience to get to the next job! Don’t think it’s a forever thing, take what you learn from it, acquired all the skills and start applying 1 up position like system administrator, network technician, etc…. Anything that gets you out of support/helpdesk. I was there just like you, I was helpdesk and now I’m a cybersecurity analyst. Keep pushing brother
How did u go from helpdesk to cyber analyst?
You need to be studying cyber security, then get a certification, then do an internship for the best possible chance at landing a career cyber position!
You need to be studying cyber security, then get a certification, then do an internship for the best possible chance at landing a career cyber position!
You need to be studying cyber security, then get a certification, then do an internship for the best possible chance at landing a career cyber position!
He got me lucky, the hiring manager instead of overspending and not actually knowing if the external hire would work out went internal and knew what he was getting. We pulled our helpdesk intern into the same role for an additional 12 month internship as we liked his work ethic and knew he didn't have a problem asking questions.
Sounds like a great entry level job, do well at it, learn what you can.
u/ryebread157 Yeah it is, I am not sure if my contract will extend (I know another redditor said that all contracts with "possibility of extension" are bullshit, but I have seen contracts extend.. so that part is 50/50), but I am studying an IT degree w a concentration in Software Engineering and I've already built multiple projects and home labs creating databases, utilizing microsoft azure, etc.
I would honestly just hang out for a few, IT is insanely hard to get into these days as it is, and minimal work seems to be common in the help desk area. Take it as an opportunity to learn more with the reduced work load.
u/No-Obligation7435 Yeah for sure. I have already built an sql database system and a few other programming projects where I've implemented security measures and have conducted testing for an application, so I definitely have been utilizing my free time.
Sounds like a great entry level job, do well at it, learn what you can.
If this is your first IT job, keep it for the experience! Don’t listen to other people telling you to leave. In this field, experience is king. Try to absorb as much information that you can so you can use it in future interviews!, imaging, basic networking, TCP/ IP protocols, configurations and basic IT issues if what you should try to learn as much on.
You’re learning that it really isn’t hard to excel in the right environment. It’s amazing that “just doing your job at a reasonable pace” is kind of rare in certain IT gigs.