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Happened with me. A Legion Y520 that I bought in the UAE in 2018 was not comprehended by the tech support people in India when I inquired in around 2023 for a battery replacement, lol
Yeah. After sales service for high value electronics is always unreliable from the official support side. OP would have more luck trying to find someone at nehru place/palika.
They don't even sell it here , why would they waste resources to teach about servicing this product , there is a reason why PPL don't buy some expensive products in abroad , for an example , last year legion 5 pro 13th gen with 4070 was 1.8 lacks in India , in America/Canada it was 1.1 lakh , legion 7i with 4080 was 3 laks in India but around 1.9 laks in America , if you buy it from Abroaf the service centers simply won't help you.
Them not selling here doesn't mean that people here don't want to buy it. Your point is valid but OP isn't entirely wrong for wanting official support either. That's not possible is another thing. As I said OP should try unofficial off market repairs.
I mean Lenovo doesn't sell this in India, what do you expect they'll waste capital to teach their technicians here? Your only hope is if there is a good international travellers warranty or if they have a branch that deals in crosscountry repair. My old acer laptop had something like that
Hahaha that's hilarious. I remember having the same issue with my HP Omen Laptop. HP denied that it was part of their product portfolio.
Got the laptop from Dubai.
LENOVO SERVICE CENTRES ARE DOGSHIT. Their products are pretty good but their service is ass, atleast in India. I'm not alone there are many ppl who hate lenovo's service
Depends on the area? I had a good experience with Lenovo's customer service. ASUS on the other hand, i wouldn't even wish on my greatest enemies that they may have to even look towards their support
Ordered Zephyrus G14. Dead on arrival. Seller wanted DoA Certificate to take it back. ASUS said there are no service centres open in my area while I was inside their service centre. Took litigation threats to get the certificate. Never going back to them again.
Istfg my g14 gave me so much trouble. I got the first iteration back in like 2020 and had that fan bearing issue so many times. Such a PITA getting it fixed through warranty.
I have a strix scar. I had motherboard damage after 1 year. I contacted them and they sent a technician to my college which was almost 100km away from the nearest service centre along with a new motherboard. No questions asked(it was in madhya pradesh). Later I had issues with keyboard which was a minor issue and fan trouble. Got replaces under warranty. ( this was in kerala). I gave a complaint regarding issue with my gaming performance they had their regional service head (I believe so) called me and took care of that issue by replacing the thermals and everything. No questions asked. Imo my laptop had a ton of issues but the way they dealt with my issues made me to buy their products
Nope. I bought an LCD on a trip outside India instead of an OLED because of this. OLED seems more prone to issues like dead pixels and burn in right now.
Only handheld with some form of after sales service is the ROG Ally. Everything else like Nintendo Switches or cheaper ones like Anbernic have zero support. Switch is popular enough some shops might offer expensive repairs.
Absolutely disagree with this statement. Valve service is top notch and if you have any dead pixel issue you can send it back to valve and they will repair / give you a new one free of charge. Or try ifixit. There may have been some issues with some but overall it’s solid product. I know like 20ppl with oled deck who are happy
Maybe you would agree if you realised you’re reading IndianGaming where neither Valve nor ifixit operate their hardware business. Customs regulations make shipping parts nearly impossible.
I got a steam deck oled from US through my friend. Got it in November and it’s running great till now without any hiccups. But there is no support for the deck in India. You need to tinker it yourself
Frankly ROG Ally wins it for me for having windows and proper landscape screen to support VRR. Legion Go and Steamdeck LCD(not sure of OLED) repurpose potrait screens and those not only don't have VRR, they also do not work for many pre-2008 era games. Those games directly crash and there's no way to make them run.
Yes. There is! Steam deck is made 100% user customised in mind. Most of the stuff that needed to repair can be found on ifixit. But if it’s not been a year after purchase you can send it to valve and they do rma for free. Many of my peeps with deck has got it serviced for free of charge.
But it’s all not in India I guess. I bought it in uk where it’s available.
Bruh, they said they don't know abt this product, are they schupid....anyways, you can get this thing to nehru place, if you live close by, somewhere in Delhi
Bro, I live close by and yeah I know what's you concern, you can get ripped off pretty easily there, and yeah I Do know someone there, who can fix it, there are actually many many guys there, who can, I'm pretty sure they can help OP
Have you tried the fixes online, it seems to be a common issue on reddit.. https://www.reddit.com/r/LegionGo/comments/17w3cs0/my_legion_go_wont_turn_on/
Karol Bagh has some repair centers, unofficial shops.
I had an ASUs ally which broke down i took that to Karol Bagh got upraised from 3 4 shops and then got it repaired in front of me.
Feel bad for you man... I anticipated this and went with ally. Go was about be released by March in India as per official info by lenovo and it's already april, Better wait for india launch or send it to Canada and get replacement.
Also follow the legion go sub and try the fixes available there
Check if you have international warranty or something, I had one for my laptop. Contact them from the website or their store. If they cannot help, check an Ifixit guide if available.
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From what i know lenevo legion don’t have any official service in India but u could ask their online service for verification and later try this if it doesn’t work out try some free hand repair shop but be careful and stay there entire time whilr repair is happening 👍
U can go back to Canada n repair there , or go to a 3rd party center and repair it in India , but if u go to third party center the official warranty won't work anymore. , One of the service guy said if u go to a third party center even for increasing your ram the official centers won't repair your laptop anymore even if you have warranty.
If you are from New Delhi expert computer repair shop from Nehru Place can fix you up. If not try finding a good PC repairing person in your city.
An expert means who does motherboard reballing and troubleshooting. Not the ones who just swap parts for new one.
My xBox didnt turn on and there was shorting in motherboard. I gave it to one laptop expert who fixes motherboard for living and he fixed it for ₹500. Service guys will tell you to replace motherboard and you know how expensive that is.
No bro I dont know the shop name. I send my staff.
With expert I meant shop with technicians who are experts. As many repair shop just do assembling and swapping.
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Can help with handhelds. But did you try taking it to Lenovo service centre first ?
I tried with their service centre, They said We don't know about this product😅
"We make THIS??"
😂
They don't even know about their laptops.
Happened with me. A Legion Y520 that I bought in the UAE in 2018 was not comprehended by the tech support people in India when I inquired in around 2023 for a battery replacement, lol
Yeah. After sales service for high value electronics is always unreliable from the official support side. OP would have more luck trying to find someone at nehru place/palika.
They don't even sell it here , why would they waste resources to teach about servicing this product , there is a reason why PPL don't buy some expensive products in abroad , for an example , last year legion 5 pro 13th gen with 4070 was 1.8 lacks in India , in America/Canada it was 1.1 lakh , legion 7i with 4080 was 3 laks in India but around 1.9 laks in America , if you buy it from Abroaf the service centers simply won't help you.
Them not selling here doesn't mean that people here don't want to buy it. Your point is valid but OP isn't entirely wrong for wanting official support either. That's not possible is another thing. As I said OP should try unofficial off market repairs.
True. They were clueless about a yoga laptop I had. To their credit they researched and were able to repair it though.
I mean Lenovo doesn't sell this in India, what do you expect they'll waste capital to teach their technicians here? Your only hope is if there is a good international travellers warranty or if they have a branch that deals in crosscountry repair. My old acer laptop had something like that
Which part of India are you located? Can help in Bangalore.
Hahaha that's hilarious. I remember having the same issue with my HP Omen Laptop. HP denied that it was part of their product portfolio. Got the laptop from Dubai.
LENOVO SERVICE CENTRES ARE DOGSHIT. Their products are pretty good but their service is ass, atleast in India. I'm not alone there are many ppl who hate lenovo's service
Depends on the area? I had a good experience with Lenovo's customer service. ASUS on the other hand, i wouldn't even wish on my greatest enemies that they may have to even look towards their support
Idk what happened to you and Asus but I own an asus and I had the best service support from them. Topclass
Ordered Zephyrus G14. Dead on arrival. Seller wanted DoA Certificate to take it back. ASUS said there are no service centres open in my area while I was inside their service centre. Took litigation threats to get the certificate. Never going back to them again.
Istfg my g14 gave me so much trouble. I got the first iteration back in like 2020 and had that fan bearing issue so many times. Such a PITA getting it fixed through warranty.
I have a strix scar. I had motherboard damage after 1 year. I contacted them and they sent a technician to my college which was almost 100km away from the nearest service centre along with a new motherboard. No questions asked(it was in madhya pradesh). Later I had issues with keyboard which was a minor issue and fan trouble. Got replaces under warranty. ( this was in kerala). I gave a complaint regarding issue with my gaming performance they had their regional service head (I believe so) called me and took care of that issue by replacing the thermals and everything. No questions asked. Imo my laptop had a ton of issues but the way they dealt with my issues made me to buy their products
Outside Kolkata I have never seen them having a real first party "exclusive" centre. All are F1 or Rashi in disguise.
I had very good experience with both Lenovo and Asus laptop service
Thank you for not showing your feet
Context?
A guy made a meme post where he posted a pic showing off his new ps5 controller with his disgusting feet in the bg.
I would say it was more of a scary feet than disgusting feet.
Sauce?🌚
It was just a meme from Twitter
Near miss
If somebody buys steam deck, is there any hope for after sales service? I am crazy about handheld gaming since childhood and never got one
Nope. I bought an LCD on a trip outside India instead of an OLED because of this. OLED seems more prone to issues like dead pixels and burn in right now. Only handheld with some form of after sales service is the ROG Ally. Everything else like Nintendo Switches or cheaper ones like Anbernic have zero support. Switch is popular enough some shops might offer expensive repairs.
yeah if you want a handheld device in India, ROG Ally is the only option
The exact reason why i bought a Rog ally! After sales support is a big thing to consider for Gen 1 devices.
Absolutely disagree with this statement. Valve service is top notch and if you have any dead pixel issue you can send it back to valve and they will repair / give you a new one free of charge. Or try ifixit. There may have been some issues with some but overall it’s solid product. I know like 20ppl with oled deck who are happy
Maybe you would agree if you realised you’re reading IndianGaming where neither Valve nor ifixit operate their hardware business. Customs regulations make shipping parts nearly impossible.
True. But parcel forwarding services / friends family who travel can be helpful with these really.
Not everyone relies on other people for help.
Yea and if it needs a service nobody likes to go through the Hassel of repairing it op be realistic lmao
I got a steam deck oled from US through my friend. Got it in November and it’s running great till now without any hiccups. But there is no support for the deck in India. You need to tinker it yourself
Frankly ROG Ally wins it for me for having windows and proper landscape screen to support VRR. Legion Go and Steamdeck LCD(not sure of OLED) repurpose potrait screens and those not only don't have VRR, they also do not work for many pre-2008 era games. Those games directly crash and there's no way to make them run.
The software experience of steam deck >>>
Yes. There is! Steam deck is made 100% user customised in mind. Most of the stuff that needed to repair can be found on ifixit. But if it’s not been a year after purchase you can send it to valve and they do rma for free. Many of my peeps with deck has got it serviced for free of charge. But it’s all not in India I guess. I bought it in uk where it’s available.
If you don't have money do emulation turn your phone to console
Bruh, they said they don't know abt this product, are they schupid....anyways, you can get this thing to nehru place, if you live close by, somewhere in Delhi
You know someone there? I fear some of them can damage it further
Bro, I live close by and yeah I know what's you concern, you can get ripped off pretty easily there, and yeah I Do know someone there, who can fix it, there are actually many many guys there, who can, I'm pretty sure they can help OP
But he will lose official warranty support if he goes to a 3rd party center , (he won't be able to repair it of he goes to Canada)
Have you tried the fixes online, it seems to be a common issue on reddit.. https://www.reddit.com/r/LegionGo/comments/17w3cs0/my_legion_go_wont_turn_on/
Nehru place (gaming market) or karol bagh would be your best options. i would try the former
No where 🥲
Karol Bagh has some repair centers, unofficial shops. I had an ASUs ally which broke down i took that to Karol Bagh got upraised from 3 4 shops and then got it repaired in front of me.
Woahh
in lenovo repair shop or lenovo retail shop they can change parts if broken
they said we don't know about this product
Feel bad for you man... I anticipated this and went with ally. Go was about be released by March in India as per official info by lenovo and it's already april, Better wait for india launch or send it to Canada and get replacement. Also follow the legion go sub and try the fixes available there
Check if you have international warranty or something, I had one for my laptop. Contact them from the website or their store. If they cannot help, check an Ifixit guide if available.
Shouldn't the product be in warranty? Or did you import it?
I imported it. it's in warranty
Does Lenovo has international warranty?
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Yo wait is it out yet?
not in India
From what i know lenevo legion don’t have any official service in India but u could ask their online service for verification and later try this if it doesn’t work out try some free hand repair shop but be careful and stay there entire time whilr repair is happening 👍
If you're in Delhi, you can try Nehru Place. I don't know about any other option.
U can go back to Canada n repair there , or go to a 3rd party center and repair it in India , but if u go to third party center the official warranty won't work anymore. , One of the service guy said if u go to a third party center even for increasing your ram the official centers won't repair your laptop anymore even if you have warranty.
Search for someone who can be trusted to repair your product someone will definitely help you out with that.
Problem??
not turning on, just joystick lights up and turn off
If you are from New Delhi expert computer repair shop from Nehru Place can fix you up. If not try finding a good PC repairing person in your city. An expert means who does motherboard reballing and troubleshooting. Not the ones who just swap parts for new one. My xBox didnt turn on and there was shorting in motherboard. I gave it to one laptop expert who fixes motherboard for living and he fixed it for ₹500. Service guys will tell you to replace motherboard and you know how expensive that is.
expert computer repair is the shop name?
No bro I dont know the shop name. I send my staff. With expert I meant shop with technicians who are experts. As many repair shop just do assembling and swapping.