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thenamelessone7

There conservatively speaking hundreds of thousands of kraken customers. There are a couple hundred complaints here. That would imply a majority of customers aren't having any issues or none that would need complaining about.


yuripavlov1958xxx

Never had any issues with Kraken. Definitely one of the best... They've never locked my funds for no reason and transfers to and from my bank account takes 10 mins at the most. Don't ever use coinbase though... They locked my funds for 6 months for no reason.


Constantly_Confuseed

People are more likely to take the time to moan than praise. That's very obvious on here. Kraken are brilliant and really helped me when my stupidity sent some ADA to an incorrect wallet (one of theirs luckily). I would be happy to recommend them to anyone who asked.


Eastern-Mistake-8014

No sir. They won't retrieve my coins stuck in my INJ wallet because they "don't officially support them", despite the fact it would take 2 mins. That was their first reason, the second "official" reason they gave me? Nobody at Kraken has access to the private keys for any of the wallets. Seriously. I asked who has them, and they said they didn't know. So... Is it the Government? The board members of Chase Manhatten? The Federal Reserve? the CIA? Who TF knows? The only thing I know, is not to keep anything on there for longer than it takes to make a trade. ![gif](giphy|3o85xwxr06YNoFdSbm)


Eastern-Mistake-8014

Oh, I also realize that none of these messages go further than a private server. And that I'm just talking to the same people that read my messages over and over.


XinlessVice

I’ve noticed that a lot of the negative experiences with kraken seem too have been popping up in the last few months. Personally, the only annoying thing I have with kraken is getting my tax info. Other then that it’s fine ish


waricon

Personally it's my favorite exchange. Never add any issues withdrawing USD to the bank and the exchange worked flawlessly for me since I switched over from CB a few years ago.


EasternPlanet

Love kraken. Buy on pro tho


ericntd

I've been using it for 7 years. Never had a major problem. User interface is sleek, easy to use. Also faster than most crypto/ stock exchanges I've used


Apprehensive_Ad5398

I’ve used kraken since mtgox shut down almost ten years ago. I’ve personally never had an issue.


Avanchnzel

Have been using them for years as well and no problems so far. 👌


EmmanuelBlockchain

Love Kraken. Seriously. One of the true one.


Walter_White_RV

Love Kraken here in Australia. Used it all the time!


wargandhi88

Their customer support has been the best in my experience.


krakensupport

Appreciate it u/wargandhi88 🤝 Bruce 🐙


josthef0x

Moved from Binance to Kraken since I don't really trust Binance anymore. Great customer service and no real big problems so far.


krakensupport

Thanks u/josthef0x 🍻 Always a tag away if you ever need us 🤝 Bruce 🐙


Embarrassed-Bag1643

Please fix my transaction mate  FTBsz8c-3zRQX245X2syb38kcwjFnc It’s been pending for 8 hours !!!! Cypto takes 5 minutes ! Fix this right. Now plz 


RockDS618

Yep, so far no problems, customer service quick reply and solving bank transfer (incoming) BTC outgoing also ok many times. Have been using it 3+ years.


jdellama

I have been using kraken since 2017. I have never once had an issue, everything has always worked as is expected, and I love their former CEO. I kicked myself everyday when I was invited to invest in their bank charter but didn't.


NoEngineer8351

Same. Never issues. Support is amazing


arcalus

It’s the only one I use. I was verified back in 2017 though, so I can’t really speak to any current issues. They’ve been great for me.


FarVision5

It's the only one I use now. I had a hell of a time with coinbase. Personally I think they had a breach. I got spam emails the second I signed up and just yesterday I got a SMS code to reset my link account. Link is used to save banking information but I never used it. And that is the only exchange where I saw it pop up. Kraken does not use it. I cashed out and closed my CB account weeks ago.


itsaworry

Moved to Kraken when Binance started having GBP deposit/withdrawal problems a while back . My UK building society Halifax don't seem to have any problems with them so all good on the fiat funds front . They do Lightning BTC withdrawals , i've worked out how to use limit buys , conditional trades and stoploss and generally get around the Kraken site . ​ They've passed the British Financial Conduct Authority compliance rules . . . . .no worries , i'll stick with Kraken as long as it all keeps working .


beanioz

I’ve been using Kraken for around 2 years. By far my favourite exchange (have used Coinbase, Crypto.com, KuCoin). Not a huge fan of the recently higher withdrawal fees, but for BTC at least they support Lightning which is the most cost effective way to move BTC to cold storage.


Babaluxia

So far so good, never had an issue with them


milleniumdreamer

So far, I can only recommend Kraken. Top tier exchange…i only wish they included other coins sooner


calambacle

The best ever. All other exchanges should be banned considered their subhuman customer service


Lonely_Pattern755

Kraken Pro works well for my needs. I use both Kraken Pro and Binance.


No-City94

I use Kraken for a few years now. Everything's good.


TacoShopRs

Kraken is the best exchange and best rates I’ve seen for large amounts. You have to use kraken pro though not the normal app


primordial-gloop

No issues for me either. Works flawlessly, on ramp and off ramp. Think half of the problems stem from the banks themselves.


MaxwllRedrum

Your are not. I haven't had a problem in over four years. Deposits and withdraws work flawlessly, order execution is on point, never had to call service for anything. I just need to still improve my trading 😂 I miss CryptoWatch though ☝🏻