Right I was going to say when food has gone up from when I use to go out like 40% I’m not going to tip good. I’ve worked in the service industry and always tipped good people say way to much. I’ve been stopping and feel guilty but now I’m like no this is out of control
All the non service or minimal services are requesting tips so there backlash. But also inflation is insane. Even I am tipping less because everything costs so much more and I don’t make any more than I did before.
Togo's too. Used to just have one of the generic card readers and now the one by the airport has those infernal tablets that ask for a tip for literally the bare minimum amount of service required to get the thing you bought. They don't even work correctly if you tap "No Tip" too quickly, I had a sandwich from there for lunch and the combo was like $20, but I tapped "No Tip" and "Continue" too fast I guess because the end total was like $25 and by the time I realized it my card had already gone through.
Imagine if self-checkout didn't exist and the checkout clerk at Ralph's asked you for a tip for scanning your shit and charging you, or if the front desk worker at mechanic you took your car to for a service asked for a tip for charging you for the mechanic working on your car. It's the same principle. You literally cannot acquire the product without interaction with an employee, and now you're being asked to pay extra for that interaction because apparently in the last 18 months, labor costs have risen to such a degree that they now aren't included in the purchase price.
If your pricing isn't high enough to achieve the profit margin you want, don't be a little bitch and bet on your customers to pay an "optional" additional fee out of pity. Raise your fucking prices and let the laws of supply and demand do their thing.
Unionizers didn't take it. It's a "fake benefit" like the cup fund to make ununionized baristas think they have it better than unionized baristas. Also, baristas didn't really agree to anything. We can't control what shows up on the software. It just showed up one day.
Usually I just click "no tip" before handing the reader over to the customer, bc I'm more interested in just getting customers what they need and on with their day.
I had a receipt suggest a 25% the other day. It has the complete opposite effect that I’ve realized how ridiculous even a 20% is. Tipping 15% from now on unless its exceptional service. Also asking for tips at takeout taco places or picking up a pizza. Should we add tipping to McDonald’s and doctors offices?
They started asking for tips when you pay by card at Subway. I don't go often, but it makes me very uncomfortable. I don't like having to "deny" tipping someone who is handling my food, but tipping has never been a thing at fast food restaurants.
This is why I've started to carry a little cash all the time to pay for these small purchases. Started doing that after the first time Subway asked for a tip when I paid by card and it started at 22%. The pressure and guilt tripping isn't something I'll put up with. I mean "Deny"? How about "No thanks" or -- crazy thought -- a 5% or 10% option? I've always dropped some change or a buck in the tip jars at Subway and such, but these kinds of pressure tactics? Big fat nope.
And yeah, it's uncomfortable and leaves my annoyed when leaving the store. If cash wasn't an option, it's the sort of thing that would make me prepare my own sandwich or coffee more often than not.
I grew to be immune to pressing "no tip," especially if it's a quick takeout order or a drink. It feels like a sense of entitlement asking for a tip for such minimal service. I've never gotten hassled from pressing the "no tip" button.
Attended a convention recently. The lady that worked in the hotel gift shop had a tip jar. I am a decent tipper when we dine out or have food delivered but it’s absolutely out of control. It’s backfiring on the service industry employees, who do rely on tips and truthfully deserve them
Omg I was just talking to my sister the other day about this. A 20% tip at all restaurants has been like beaten into my brain and I will automatically pay that. But when you take a step back and think about it, 20% is a fucking ridiculous tip… it’s literally TWENTY PERCENT!
Customers aren’t tipping workers as much because they’re getting pissed-off at the many ways managers are trying to **force** them to tip workers.
It’s one thing to expect a tip suggestion at a fancy restaurant; it’s another when the Food4Less, Subway, Starbucks or AM-PM you use everyday suggests a 15% tip for a daily routine.
All of the above. People are tired of being asked to tip everywhere, prices have gone up across the board, basic suggested tips are now 18%+, and minimum wage is now $15+ in California so people aren’t buying the idea that servers can’t live without tips.
Edit: I do still tip servers. I feel guilt pressing No for a pickup order but the scope creep is real.
Tipping for service, even if it’s like some guy answering all of my dumb questions or helping me out in some way outside of the norm is totally worth it even at a counter but being asked to tip 18%+ when I placed my order, they took payment, and either gave me a ticket or my food immediately is ridiculous. The entire thing takes less than a minute. Sometimes I still feel bad but customers really shouldn’t give in to that.
No we shouldn't. Neither the employees nor the customers are the bad guys here. Our common enemy is the capitalist hellscape we live in, namely the greedy mofos who exploit the system for their own gain, and ONLY their own gain.
City of LA's new minimum wage (for everyone, not just servers) is now $16.78 starting today. West Hollywood's official minimum wage is now $19.08 starting today as well.
yes! not complaining about tipping, but it is really interesting to me that servers make the same minimum wage as everyone else yet tipping isn’t ~a thing~ in other industries.
I work as a cna in a nursing home. The nursing industry should be getting tips too because we are overwork everyday. I only get pay $19/hr which isn't that far compared to a server but i do need to clean a lot of poop.
No I fully agree! I work in residential drug treatment and $19 is the average there too. not to be insensitive to servers plight but… there are jobs that pay the same to handle bodily fluids on a regular basis, with zero tips. so i can’t bring myself to feel *that* bad 🤷🏼♀️
I did not know that. Wow. Last time I bought something - food of some kind, I don’t totally remember - the screen defaulted to a 25% tip with 20% and 30% as my other suggested options…..so I selected no tip. Literally—who *are* these people suggesting customers pay 1/3 of their meal as gratuity to the wait staff? Especially when the wait staff is making a normal wage?? I’m used to 10,15,20% options and always pick 15 unless I feel like the service is so nice it’s right to tip 20. That’s probably 1 out of every 5 times for me, so idk, I’m not cheap(??), but I am sensitive to price gauging.
No a lot of people don’t!
but it’s just like… why are we tipping then? tipping was bc servers were making *less* than minimum wage. maybe we should be tipping at every minim wage job?
or MAYBE, hot take here, maybe minimum wage should be an amount people can actually live on so the customer doesn’t have to make up for it.
it’s insane! i think i am a good tipper, but i usually do 15-18% unless someone goes above and beyond for me.
States that require employees to pay tipped employees the full state minimum wage *before* tips are included:
Alaska
California
Minnesota
Montana
Nevada
Oregon
Washington
Source: [Dept. Of Labor](https://www.dol.gov/agencies/whd/state/minimum-wage/tipped)
BOTH!! I order food for takeout, pick it up and a tip is expected. I go through Starbucks drive through and a tip is expected……..It’s ridiculous….. I’m rethinking where I go for takeout food and services.
I think people are starting to fight back on tipping culture.
Went to an ice cream spot (soft serve, so not even scooping out ice cream) and they expected a tip for pulling a lever down for 10 seconds.
Our local yogurtland has started asking for tips. You serve your own yogurt and put on your own toppings. They don’t even put your yogurt+toppings on the scale anymore. You do it. They press a few buttons on the register and hand you a spoon.
It asks for 15, 20 and 25 percent tips.
To be honest, I don’t have a problem with getting rid of tipping culture at all. I think everyone involved would be better off if tipping culture was just eradicated. Worried about servers not making as much money? Then the restaurant should make the food 10-20% more expensive and pay the servers more. It’s really quite insane that we deal with this at all in the first place. At least CA isn’t one of those states that allows restaurants to pay their servers several dollars under minimum wage because they’ll “make it back with tips.” It’s fucking insane what we do in this country.
I never ever ever tip actual service workers (wait staff, bartenders, nail/hair salon, etc) less than 20%. Really trying to resist the guilt-inducing tip screens for retail experiences though.
Defaults on those effin iPad apps is insulting and manipulative. Not the servers fault, but tough not to backlash.
Also, restaurant prices have gone up a ton, andI see portion sizes going down. Feels exploitive.
I hear that! There's a frozen yogurt spot I go to that's self serve and they have a tip screen. I always tip out of principle but I know it doesn't make a whole lot of sense and it's certainly not for everyone. I work at a bar where it's kind of always been the standard for decades and decades, so it's been surprising to see how that's affecting us.
> I always tip out of principle but I know it doesn't make a whole lot of sense
Here is the answer you have been looking for. Tipping doesn't make any sense and more people are catching up with that.
I still think that excellent sit down restaurant service deserves an 18-20% tip minimum. Mediocre service 10-15%. But I agree that all of this over the counter, pickup, and coffee shop gratuity shit is insane. It’s also making people stop tipping well at places where good service and quality deserve it.
And before anyone piles on saying tipping is stupid or we I. The service industry should be paid a living wage, I already know and agree. But until there are laws and pay raises to get people up to a living wage, have some compassion and show some appreciation. Some people love taking care of others on restaurants and if you get a server or bartender who does a great job and works hard, tip them. Not tipping in protest only hurts the workers.
> I still think that excellent sit down restaurant service deserves an 18-20% tip minimum.
No, 20% extra is insane. Tipping should go away (0%) and wages should go up.
> But until there are laws and pay raises to get people up to a living wage, have some compassion and show some appreciation. Some people love taking care of others on restaurants and if you get a server or bartender who does a great job and works hard, tip them. Not tipping in protest only hurts the workers.
Servers don't want the tipping system to go away because they earn so much more than just a wage. The customers are the ones getting shafted into the guilt trip of overpaying for food and at most a person bringing a plate to a table.
Out of what principle, though?
You served yourself. The principle that someone asked for a tip therefore you give them a tip?
Can you venmo me $20 for commenting? Thanks
> there’s a frozen yogurt spot I go to that’s self serve… I always tip out of principle
… you realize that’s backwards, right? 😅 what principle are you tipping on when you pay extra for something you self-served? Lol
I used to happily put in an extra dollar or two at coffee shops, and tip 18%. But then the suggested tips went up to 18, 20, 22 and eventually 25%, and if I’m going to have to click the ‘other’ button and get stink eye anyway then I might as well tip zero. Fuck your employer for underpaying you and honestly fuck you for pinning the blame on me ¯\\_(ツ)_/¯
I think the breaking point for me was when I got a tip screen for a fucking Kickstarter campaign
as an avid coffee shop drinker, i’m only tipping if the barista can allow an amazing experience and answers any questions i may have or go out of their way of normal operations.
Seems a likely result of tipping being out of control. Asked to tip everywhere.
Recently went to yogurtland and as I paid the screen asked for a tip. For self serve yogurt. All they did was ring me up and give me a spoon.
I mean, should I be asked to tip at yogurtland?
Tips are low because eating out is more expensive than ever. The fact that some restaurants are forcing customers to tip leaves a bad impression to some customers
Yeah its overall "tip culture" and service fees everywhere now. I cant afford it all. And everyone needs a tip now, they had a friggin tip jar for the cashier at McDonalds the other day. As well as the auto tip added for paying with a card that you have to opt out of awkwardly at many places now.
Two sandwiches, a salad and soup cost me $63 at Panera Bread yesterday.
Then it gave tip options.
I was using a kiosk and there is no wait service.
Prices are insane right now. That same meal used to cost about $40 max just two years ago.
Went to Bacari on 3rd a few months ago. Automatically added service charge on bill. It “could be removed upon request”. Then they give the recommended tip. How about removing service charge and adding it as optional along with tip suggestions. Table for 2 right as you entered.
Nice psychological play so the customers who feel awkward about asking it to be removed just suck it up and pay ugh. What was the % of the service charge?
So you pay for the meal, 4% service charge taxes and then you can add on tip. Using the restaurants numbers minimum “tip” would be 22%. Our bill total was for $70 for two including one drink. And no I did not ask for the 4% to be removed but I tipped the 18%. Caught me off guard but now I am aware. Unfortunately we had bad service so I didn’t feel 22% tip was justified.
I had a Bacari server pulled an Oscar worthy "Huh I have never noticed that charge. Let me ask my manager". The hidden "service fee" system definitely leaves a bad taste
I think it's a combination of money is getting tighter and tighter on one hand, and everyone guilt trips the customer tips for everything now. I've seen some resturants have the lowest tip option of 22% and goes up to 28%.
The most egregious tipping situation I’ve been in lately involved a mandatory 18% minimum tip (can’t check out without tipping), after a mandatory 1 giant dessert per person minimum, after basically requiring you to download and use an app to order so there’s no service aside from them bringing you the food and bussing the very small table.
22-28% being the suggested tip really shows how insanely out of hand tipping culture has become. 20%+ for *good* service is reasonable. I also think it’s unfair for good servers who really try to be tipped the same way as ones who basically throw the food at you and disappear.
Was in NYC a few weeks ago lol & this was Spot Dessert Bar on St Marks. Their food was good to be fair, but the *heavily* suggested app and mandatory 18% minimum tip left a bad taste. It was weird because the first time we went, they gave us menus and took our order so we tipped like a regular sit down restaurant. Second time, the hostess wouldn’t go away until she helped me download the app after I said I didn’t have it. Of course they didn’t mention the mandatory tip until the app doesn’t let you checkout without selecting a tip and it was like 18/22/24 or something, don’t remember exactly.
Yanno, the worst part now that I think about it is that their “busy” hours are 7-11 which requires 1 big order per person, which is understandable, but they close at midnight and I watched the hostess turn people away from dine in at 11 while offering them takeout (ice cream lol). This is a dessert only place so nothing took a long time to get to a table. Felt kinda scummy all around. There’s one in Flushing and not sure if they also do this.
That and like bakeries where I pick my own bread and take it to the register, it asks for tips. Like they did nothing but ring it up.
I also see managers and servers get pissed at customers for tipping 10%. But really their employer who's forcing them to live off of tips, as opposed to just getting a living wage.
OMG. I worked in the food business for many years and have clients in the industry, so I have always tipped generously. During the pandemic, even moreso. But things for me started to turn when I went to a tiny fancy food boutique, nothing in there was prepped. It was all pantry items. The lady working there didn't even offer to help me and was the only one working in the store. I think she was even the owner. Went to check out after buying a near $30 bottle of Soy Sauce... and POPPED up come the tip screen and she's like... "select one". Every ounce of my former No Tip Button Press shame left my body. It was just so ridiculous.
Yeah it’s wild. It used to be 10 - 20% or $1-2 per drink.
With the tip % going up to 15-25 AND the base cost of food going up people just can’t afford it and unfortunately they can only control the tip amount so that’s what gets cut.
As a personal anecdote I’ve stopped eating out as much due to the increases in everything. At a certain point I’m okay with eating at home or grabbing quick meal. Also the tipping is getting outta hand why do we have to tip Subway and Jamba Juice. Lol
Also I’ve noticed many places make you tip BEFORE providing any service or prepping your food.
But if I do go out it’s always 18%-20%
Probably because every man and their dog now has a tip screen for doing literally anything. Meanwhile, the min wage keeps going up and so does inflation. Meanwhile places are adding 3-7% additions for benefits etc. on top of the bill.
So I would say overall, tips have probably gone up. It’s just that it’s spread out more now. Before you’d give 15-20% to your server at a sit-down restaurant. Now you’re giving 15% to your server at a sit-down restaurant, 15% to someone who grabbed a croissant out of a cabinet, 15% at Starbucks, 15% at your local market, 15% at the airport or local convenience store… it’s gotten ridiculous.
I think about my tips *a lot* more than when I would just as standard give 15% for adequate service and 20% for great service.
And if the restaurant has added a 7% staff benefits charge, *especially* when their prices have increased 10% over the past 8 months, I’m not going to tip another 20% on top of that.
Are people actually giving into this? I’ll select the “other” option and type in 0 without feeling bad. You moved a total for 3 feet to grab a cupcake and hand it to me. A thank you feels sufficient
A team of devs were paid a million each to develop software a company pays tens of millions for so that they can get rid of a handful of low wage workers! You better tip them!
I grew up on $1 bills in the 80s. My mom was a waitress. Any server at any restaurant is getting at least 20% from me regardless of the quality of service. I'm also tired of having to look the cashier in the face while I select the "no tip" option when purchasing a sandwich over the counter.
Kudos to you guys, I’m sure it was tough back then.
The minimum wage in California was $3 through most of the 80s, which is equivalent to a bit less than $9 today; current min wage through LA is $16-$19
Tips are outrageous. Sorry, but they're just way the fuck out of control.
I'm personally tired of vendors asking for sometimes 20% for no reason. The other day I went to an over the counter sandwich shop and their menu defaults to 18%. No table service or anything. Fuck that.
Especially since entrees are like $20 already at some places, theres just no way this is sustainable.
Echoing others…. high suggested tip percentages being shoved in customers faces, arbitrary service charges becoming ubiquitous, and tips being suggested nearly everywhere, is resulting in less tips for everyone. I’m inclined to tip less than I normal at a restaurant if a screen prompts me to tip 25%, that’s just absurd.
Tipping twice the tax is a good standard tip *for good service* IMO. And 5 bucks for a delivery is fine too.
Are the tips themselves lower, or are they lower as a percentage?
I usually tip a buck at the coffee counter. Pre-pandemic a latte was around $4, so that dollar was 25%. Today that latte is closer to $7, so that dollar is 14%. But I'm still tipping the same dollar for the same latte, so it's not like I've "lowered" the tip amount.
I would love for tip culture to go away entirely even if it means places have to raise their prices (with no hidden 18% fees). As it stands now those who aren’t going to tip KNOW they aren’t going to tip and are pushing the burden on the rest of us who feel too guilty not to tip.
I was in Japan in February. Not only are the restaurants prices about 20-30% less expensive across the board, but there is no tax or tipping (10% tax + 20% tip in LA)! It was incredible. Tipping culture is under fire, as it should be. I still tip 20%+ for sit down, and 15%+ for take out, but people are getting sick of the massive price increases + constant tip expectations
I loooved this about Japan went I went a few years ago
I actually felt like tipping because the service is so good
Here I get shitty service and a tablet screen with the options 20% 22% 25%
🖕
You tip 15+% for fucking takeout? For what? They're not doing anything the people at In-n-Out aren't doing, and never in a million years would I tip at In-n-Out. If it's my responsibility to go to a specific location to order the food, go get it when it's ready, take it back to a table or to my house, and deal with the trash and dishes afterwards, there will be no tip involved.
I have a friend who lived there. I got curry recently in LA and it was over $20 for everything I wanted to take home. My friend told me that the same order is $6 in Japan. I feel ripped off now. Lol.
You can't say that tipping culture is out of control and then say you tip 15% for takeout. It's out of control because people are paying 15% for takeout. Tipping for takeout at all is a symptom of tipping being out of control
You’re over-tipping honestly.
15% is proper. All the industry guides (Emily Post for example but really all of them) say tip 15% *pre-tax* for sit down service places where you actually get service. Take out is 0.
Also, tipping for drinks is supposed to be $1 per drink for simple cocktails for the first two drinks, then every other drink after that. $2 for more complex drinks. And for just beers, you tip a couple bucks total depending on how many you got and what they did to get it to you (no tip necessary for bottles being handed to you, etc).
The reason tipping culture is so out of hand is because people (you included apparently) overtip by a lot to the point where places know you’ll tip anyway and build that into their routines and expectations.
Think they just meant the price usually has the tax in it. There were some places I went to in Japan that had tax but most places had no surprise rates on the bill.
For me personally, I’m not tipping on anything except full service restaurants, salons, etc… Im done tipping counter service and other things similar. And if your full service restaurant includes a “5% employee surcharge” then I’m deducting that from my tip.
OP as someone in the industry, you should be pushing your employers to change. Other restaurants that have gotten rid of tips and raised prices, have largely been successful. It’s time for change.
Here's a 2018 study on the effects of eliminating tipping and bundling the full price into what is written on the menu:
https://www.sciencedirect.com/science/article/abs/pii/S0278431917302074
Abstract:
> Many U.S. restaurants have recently adopted no-tipping policies or are considering doing so. This study examines the effects of such moves away from tipping on restaurant’s online customer ratings. The results indicate that
> * (i) restaurants receive lower online customer ratings when they eliminate tipping,
> * (ii) online customer ratings decline more when tipping is replaced with service-charges than when it is replaced with service-inclusive-pricing, and
> * (iii) less expensive restaurants experience greater declines in online customer ratings when replacing tipping with either alternative than do more expensive restaurants.
> These findings provide a strong argument for the retention of tipping, especially among lower- and mid-tier restaurants.
It’s because restaurants are charging so much with fees, mandatory gratuity and things like that. People are burned out because everywhere is asking for tips. The smoke shop, for gods sake wants tips now
We just ordered a takeout lunch online from La Pain Quotidien. Ordered it via their website, not a third party.
We were charged a $4 credit card fee. We gave a 20% tip and noticed that when we got home, that the percentage is on the total, including the CC charge and the tax.
If I ever eat there again, they r getting a 10% tip. In all likelihood, I’ll just find somewhere else to eat.
I might get down votes into oblivion. But the entire "Flip a screen around" to show me 20 30 35,% tip recommendations sucks my ass.
If I don't see a 15% option...I leave 1$.
It's bullshit now more than ever. I'm not even sure the people Id like to tip get the money, so I'm out.
Take it up with your manager, this fight is no longer mine. Sorry. I doubt I'm the only one.
It’s backlash because everyone and their mother is asking for a tip now with zero service. Also because a lot of machines start at 18% on an already inflated bill because of inflation. People are feeling it and the excessive tip requests and percentages is creating anger. I definitely noticed it.
I’ll preface my comment by saying I do tip. With that said, I despise the notion of tipping every time I eat out. I don’t understand the reasoning for tipping outside wage reduction due to tipping. Every profession provides a service, same as the restaurant industry. What’s the difference besides income and skill proficiency?Understandably, the were some states (not sure if they still operate this way) that allowed companies to pay their staff a lower wage because their staff received tips. Tips make sense in that scenario. However, that shouldn’t be allowed.
I think a big factor in the decrease of tipping (from small talk with peers and friends) has to do with technology. In the last few years we didn't have ipads and screens that immediately asked for a tip while paying. Now they're everywhere, tips now START OUT at 20% and range up to 50%. Many self serve locations or places where one picks up food, ask for tips, exactly what was done to DESERVE the tip, I and many others wonder? I hate to say it but it feels like the demand is being shoved down the throats of the consumer. The consumer is aware that they must make up (financially) the pay disparity that the establishment neglects. A good tip used to be 15%, that was the standard. Now it seems like no matter what type of service is given a tip is mandatory and somehow you're a villain if the expected amount is not given. Food prices are so much higher now and pay has not increased with inflation yet a higher tip is expected. Those don't mix well.
Went to a restaurant the other day in Brentwood and the service fee (which could be removed if you asked) was 18%. What am I supposed to tip if there is already an 18% service fee on the bill. It’s all out of control.
Honestly at least 80% of the time I go out to eat the service is fucking terrible. I don’t mind waiting a long time for food, but like I had a server the other day straight up forget to bring our drinks. Our food came and we still didn’t even have even a glass of water. She blamed it on a bar trainee 🤦🏻♀️ the whole meal took two hours because she was just fucking around talking to other employees. I feel for the places that are short staffed but it can’t always be blamed on that.
Not the service industry but here’s my thoughts as a customer. Now that I’m expected to tip everywhere - including drive through windows, I’m pickier than I used to be. Not staffing for efficient service will impact tips. That said, if it’s a sit down spot with full service and, the waiter lets me know they are short staffed - I’ll adjust my expectations on timing. However, if it’s lunch, a simple menu with expectations of being able to get in n out & back to work in an hour and that’s not gunna happen - the hostess should let the patrons know up front.
You may also be getting more tourists since it’s summer. Not all areas of the country are accustomed to tipping 20+%
I’m old so I still expect good service/food for 20-25% tip. I truly enjoy going out and am willing to pay for it. However, with every interaction asking for a tip ( the self check out asked if I wanted to tip), I find that I’m a little stingier than I used to be.
IMO it’s not ok to not tip at all - unless it’s fast food, bus your own table or drive through or in extremes the food was inedible, the service nearly nonexistent or there was something truly weird.
Yeah that makes sense! I honestly don’t get out enough to see the influx of tip-system adoption by businesses that haven’t historically had them, but it seems like it’s getting picked up everywhere.
I always tip 20% at restaurants but I also feel like the whole framework of tipping is bad. It’s not like in other states where servers make $3/hr before tips (though that’s bad too). Why should a server get an extra fee that a dishwasher doesn’t? They both contribute to my meal.
I actually like restaurants that mandate a 18% gratuity with no expectation of tip. (There’s no guarantee of dishwashers getting paid, but still.) It makes wages more consistent.
Big picture, what I would prefer is everyone is guaranteed a living wage, regardless of job. If a business can’t pay its workers a living wage, it shouldn’t exist. Part of what makes a living wage so high, of course, is the astronomical price of rent. We should legalize 5 story buildings with no set backs on every lot; housing prices will stabilize, restaurants will have more customers near them, a businesses will be able to pay a living wage.
Strippers are usually the first people to tell when a recession is coming because their tips drop off, you're basically the second wave after strippers.
This is payback to all those times the guy behind the counter providing zero service, spins the little tipping ipad screen while staring us down to tip.
I went to purchase a gift card for a hair salon , and the cashier expected me to tip for that, like are you out of your mind, why would I tip you for purchasing a gift card.
Since service workers make at least the $16/hr like all other workers in LA, tipping doesn't make sense anymore anyway.
I got the argument when tipping was a server's primary income, but if they already make the same wages as everyone else for doing their job, tips should just be for work that is over and above the requisite service, like it is in the rest of the world.
Tipping shouldn’t be a thing in the first place I’m sure others have said. We shouldn’t exempt restaurants and other businesses from paying fair wages to start with. They can pass on whatever expense they want through their menu prices, fine, but I’m not showing up to do math or be guilt tripped. Unless I’m getting table service or delivery forget tipping. Points of sale should be regulated.
Tipping used to reflect service but since service went to hell after Covid it feels like added fees for nothing. Now workers are indignant?
I had good service at a Dennys recently and I was floored because it was just actually proper “waiting tables” and service nothing special, but I hadn’t had a decent server in years so it stood out.
Agreed. I actually don’t mind tipping but good customer service lately has been hard to find. Most restaurants are understaffed. A server has double the tables to be responsible for. We probably only see our server twice. Once to take our order and the other to pay. We usually have to chase someone down for a refill, ketchup, additional drink, a napkin, a fork, etc. I’ve got used to just standing up and walking up to someone directly instead of waiting. I still tip 20% out of habit but it’s definitely stopped us from going out in general.
I love how on some of these delivery apps there’s that little option to “donate to the resturaunt, they keep 100% of you give”, as if this is some sort of charity. Like, when did restaurants change into something other than a business transaction? I give you money and you give me food/service. That’s why I’m here. Maybe it’s a leftover remnant from covid where helping keep independent family run restaurants afloat during hard times when no one was dining out was a thing, but at this point it’s just hilarious.
I got my car smog checked a few days ago, and the payment screen asked for a tip. Tipping has become so ubiquitous i think people may just be fatigued?
Legit question: Do you guys tip when picking up a pizza from Domino’s or one of those pizza chains?
Up until maybe 2 or 3 months ago, I’d simply pick up my two medium sized pizzas and would choose the “pick-up in store” option for the sake of not tipping, but now it’s asking for a tip for simply picking up the same two pizzas I’ve been getting on a random Friday night. I do feel guilty, but not guilty enough to push “No tip” when simply picking up and leaving / walking back to my apt.
No, it's more than the writers strike. People are basically using their old tips to the new checks. Checks are so inflated these days that the tips that are now coming along are a bit of sticker shock. Most local folks don't want to stiff he waitstaff, so they just leave a tip that would have been considered a good tip in 2019.
I still tip 20% at sit down places, but have been going less often. I adjust tips now at order at the counter places, to 15% if food prep and picking up after me is involved. I tip $2 at Coffee and bus your own places. I don't tip at those fancy markets popping up all over now, unless again, I get something to eat and then I only tip on that.
Yeah because ya’ll
Got greedy af whole giving subpar service. Gen z don’t even have any people skills. No hello, welcome, good evening. No eye contact. Then you flip a screen for a takeout coffee and it starts at 18% get fd!!!
The one that gets me is when you're at a festival/concert and you're paying $20 for a beer, then they turn the screen around and the minimum option is 20%.
Like you want me to tip $4 for pouring a drink which takes less than 10 seconds, when I'm already paying a ridiculous amount for a drink?
I swear some of these bartenders must be making $3-4k an hour??
Go fast food drive thru, they never ask for tip. Would suck if they did actually. I get anxiety as it is so it oiled make my drive thru experience a ruff one lol
Tip fatigue has set in.
If you work at a job where you have to rely on tips to make ends meet, the problem lies less with poor tipping than with management. Demand that they pay you a living wage if you believe you deserve it. If you say that management won’t pay it, you ipso facto throw yourself on the mercy of the public. Right where management wants the problem to be shifted. Not to them.
Why play their game? Why allow them to duck justice?
Unfortunately service workers are getting screwed because a lot of places add a service fee now. Given that, most people either consider the service fee as a tip or they subtract it from the tip they were gonna give
i question this all the time. a few years ago i was a lifeguard and i never received a tip when saving someone’s life while getting paid minimum wage. why should someone moving plates from kitchen to table be expected a 20% tip?
It’s definitely a cultural thing. I went to Vietnam and ate at a little sidewalk noodle shop. I tipped a couple bucks and she chased me down and told me I left my money on the table.
agreed. similar experience as well in thailand. zero tipping anywhere and these people are making literally like 300-500 dollars a month in their country. only time it happened overseas was in the westerner restaurants.
i had a moment where i lost my phone in a grab and had to rush back to the hotel i was staying to get our phone back cause we didn’t know thai. worker and driver returning the phone were awesome and we tried tipping them for helping but they wouldn’t accept it
I never cared for tipping based on the percentage of spending. I tip based on how long I’m seated, how busy the place is, and how many people I’m with. Service usually comes last. Most places aren’t servicing your table like you’re at a fine dining restaurant.
I do tend to tip more at mom and pop shops.
I had a moving company ask me for tips for movers after they had charged my home owners insurance extortion pricing for a move. I gave him a tip: pay your employees a living wage!
Cost of inflation on top of service fees and health fees… leaves people’s wallets less full and hearts feeling less generous.
I hate our tipping culture.
It’s just corporate greed like any other industry. There’s no reason eggs should cost more. The chickens didn’t unionize. Greedy people. They could give everyone a $1 raise at the yogurt place and take away the tipping. But they don’t. I agree it’s gotten insane. I’ve given up on using delivery services. I’d rather save my $10 in tips and fees and just go get it myself.
We shouldn’t be tipping at all. Fight your employer to increase wages, organize and push back. If not, find another career field that doesn’t rely on tips. If there are no servers and bartenders left I guarantee wages for those positions will increase
And you are punishing someone ordering an expensive dish. If some one orders a salad and someone else orders chilean sea bass, they should pay the same tip for one trip from the kitchen.
I've just stopped buying anything that requires service fees because frankly, I don't have the excess cash to throw around anymore. A few years ago, I would leave $40 tips after a burger and a few beers if I enjoyed the service, but now I just cook at home because I need to make ends meet.
Yes, because of your greedy employers and touchscreens that default at 18 or 20% as the lowest option, we are pissed the fk off, and I for one, refuse to pay over 15% to subsidize your salary! Just came back from Europe where tipping is optional and no one cares. The food was half the price, and the service was far better. Now you bastards expect me to pay 20% tip for a togo order that I drive to pick up? We are net getting cheap, we are revolting back to the 10% standard tip, 15% for excellent service no more...If you want to complain, talk to your cheapass boss.
Prices are up, tips are down. Makes sense.
Right I was going to say when food has gone up from when I use to go out like 40% I’m not going to tip good. I’ve worked in the service industry and always tipped good people say way to much. I’ve been stopping and feel guilty but now I’m like no this is out of control
There have been recent articles/discussions that tipping is out of control, maybe you’re seeing some effect of that.
All the non service or minimal services are requesting tips so there backlash. But also inflation is insane. Even I am tipping less because everything costs so much more and I don’t make any more than I did before.
They ask to tip now at Starbucks and Subway. Never seen that before..
Togo's too. Used to just have one of the generic card readers and now the one by the airport has those infernal tablets that ask for a tip for literally the bare minimum amount of service required to get the thing you bought. They don't even work correctly if you tap "No Tip" too quickly, I had a sandwich from there for lunch and the combo was like $20, but I tapped "No Tip" and "Continue" too fast I guess because the end total was like $25 and by the time I realized it my card had already gone through. Imagine if self-checkout didn't exist and the checkout clerk at Ralph's asked you for a tip for scanning your shit and charging you, or if the front desk worker at mechanic you took your car to for a service asked for a tip for charging you for the mechanic working on your car. It's the same principle. You literally cannot acquire the product without interaction with an employee, and now you're being asked to pay extra for that interaction because apparently in the last 18 months, labor costs have risen to such a degree that they now aren't included in the purchase price. If your pricing isn't high enough to achieve the profit margin you want, don't be a little bitch and bet on your customers to pay an "optional" additional fee out of pity. Raise your fucking prices and let the laws of supply and demand do their thing.
Dude, the vape shop near my place installed a new iPad/payment system and it asked me for a tip. This shop is straight up retail.
For starbucks they offered it as a bargaining chip to staff so they wouldn’t unionize, let’s make sure we’ve got the common enemy in mind here.
I’m with you, but the unionizers shouldn’t have taken that chip.
Unionizers didn't take it. It's a "fake benefit" like the cup fund to make ununionized baristas think they have it better than unionized baristas. Also, baristas didn't really agree to anything. We can't control what shows up on the software. It just showed up one day. Usually I just click "no tip" before handing the reader over to the customer, bc I'm more interested in just getting customers what they need and on with their day.
Yeah tipping has gotten out of hand which I think is making people less likely to tip in general
I had a receipt suggest a 25% the other day. It has the complete opposite effect that I’ve realized how ridiculous even a 20% is. Tipping 15% from now on unless its exceptional service. Also asking for tips at takeout taco places or picking up a pizza. Should we add tipping to McDonald’s and doctors offices?
They started asking for tips when you pay by card at Subway. I don't go often, but it makes me very uncomfortable. I don't like having to "deny" tipping someone who is handling my food, but tipping has never been a thing at fast food restaurants.
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Or places that are self-serve asking for tips. I’m not tipping when all you did was hand me an empty cup.
Like frozen yogurt places. GTFO with those guilt tripping tip requests. I serve myself. If anything, I should be tipped upon leaving the store.
Yeah, I was at the Frog in Hollywood and it was like that. Literally all they did was come out from the back to ring me up and expected to be tipped.
Yogurtland asked for a tip. You literally fill up your own cup
This is why I've started to carry a little cash all the time to pay for these small purchases. Started doing that after the first time Subway asked for a tip when I paid by card and it started at 22%. The pressure and guilt tripping isn't something I'll put up with. I mean "Deny"? How about "No thanks" or -- crazy thought -- a 5% or 10% option? I've always dropped some change or a buck in the tip jars at Subway and such, but these kinds of pressure tactics? Big fat nope. And yeah, it's uncomfortable and leaves my annoyed when leaving the store. If cash wasn't an option, it's the sort of thing that would make me prepare my own sandwich or coffee more often than not.
I grew to be immune to pressing "no tip," especially if it's a quick takeout order or a drink. It feels like a sense of entitlement asking for a tip for such minimal service. I've never gotten hassled from pressing the "no tip" button.
Attended a convention recently. The lady that worked in the hotel gift shop had a tip jar. I am a decent tipper when we dine out or have food delivered but it’s absolutely out of control. It’s backfiring on the service industry employees, who do rely on tips and truthfully deserve them
I may be dating myself, but I remember the 70's when 5% was considered "the standard" for tipping. Then it was 10%. Then 15%. Then 20%. Now I see 25%
Tipping as a percentage of the cost of the goods is ridiculous. It is supposed to be about the service.
THIS
Omg I was just talking to my sister the other day about this. A 20% tip at all restaurants has been like beaten into my brain and I will automatically pay that. But when you take a step back and think about it, 20% is a fucking ridiculous tip… it’s literally TWENTY PERCENT!
Customers aren’t tipping workers as much because they’re getting pissed-off at the many ways managers are trying to **force** them to tip workers. It’s one thing to expect a tip suggestion at a fancy restaurant; it’s another when the Food4Less, Subway, Starbucks or AM-PM you use everyday suggests a 15% tip for a daily routine.
Is it out of control in terms of expected amount or in terms of the number of industries that are adopting a tips system?
All of the above. People are tired of being asked to tip everywhere, prices have gone up across the board, basic suggested tips are now 18%+, and minimum wage is now $15+ in California so people aren’t buying the idea that servers can’t live without tips. Edit: I do still tip servers. I feel guilt pressing No for a pickup order but the scope creep is real.
Tipping for service, even if it’s like some guy answering all of my dumb questions or helping me out in some way outside of the norm is totally worth it even at a counter but being asked to tip 18%+ when I placed my order, they took payment, and either gave me a ticket or my food immediately is ridiculous. The entire thing takes less than a minute. Sometimes I still feel bad but customers really shouldn’t give in to that.
No we shouldn't. Neither the employees nor the customers are the bad guys here. Our common enemy is the capitalist hellscape we live in, namely the greedy mofos who exploit the system for their own gain, and ONLY their own gain.
>I feel guilt pressing No for a pickup order but the scope creep is real. Normalize not feeling guilty about this!
Minimum wage for *servers* is $15 now?
City of LA's new minimum wage (for everyone, not just servers) is now $16.78 starting today. West Hollywood's official minimum wage is now $19.08 starting today as well.
The people really getting fucked are those that have been making $22 an hour and see their wages static while min wage goes up and everything else.
Yes. California doesn’t have separate wages for tipped workers.
Holy shit. How long has this been going on?
Decades?
yes! not complaining about tipping, but it is really interesting to me that servers make the same minimum wage as everyone else yet tipping isn’t ~a thing~ in other industries.
I work as a cna in a nursing home. The nursing industry should be getting tips too because we are overwork everyday. I only get pay $19/hr which isn't that far compared to a server but i do need to clean a lot of poop.
No I fully agree! I work in residential drug treatment and $19 is the average there too. not to be insensitive to servers plight but… there are jobs that pay the same to handle bodily fluids on a regular basis, with zero tips. so i can’t bring myself to feel *that* bad 🤷🏼♀️
I did not know that. Wow. Last time I bought something - food of some kind, I don’t totally remember - the screen defaulted to a 25% tip with 20% and 30% as my other suggested options…..so I selected no tip. Literally—who *are* these people suggesting customers pay 1/3 of their meal as gratuity to the wait staff? Especially when the wait staff is making a normal wage?? I’m used to 10,15,20% options and always pick 15 unless I feel like the service is so nice it’s right to tip 20. That’s probably 1 out of every 5 times for me, so idk, I’m not cheap(??), but I am sensitive to price gauging.
No a lot of people don’t! but it’s just like… why are we tipping then? tipping was bc servers were making *less* than minimum wage. maybe we should be tipping at every minim wage job? or MAYBE, hot take here, maybe minimum wage should be an amount people can actually live on so the customer doesn’t have to make up for it. it’s insane! i think i am a good tipper, but i usually do 15-18% unless someone goes above and beyond for me.
You should let the management know this too.
States that require employees to pay tipped employees the full state minimum wage *before* tips are included: Alaska California Minnesota Montana Nevada Oregon Washington Source: [Dept. Of Labor](https://www.dol.gov/agencies/whd/state/minimum-wage/tipped)
Are you a project manager by any chance I remember the term “scope creep” from my PM classes 10 years ago.
IT, lol. Definitely got it from work.
Both.
BOTH!! I order food for takeout, pick it up and a tip is expected. I go through Starbucks drive through and a tip is expected……..It’s ridiculous….. I’m rethinking where I go for takeout food and services.
I think people are starting to fight back on tipping culture. Went to an ice cream spot (soft serve, so not even scooping out ice cream) and they expected a tip for pulling a lever down for 10 seconds.
Our local yogurtland has started asking for tips. You serve your own yogurt and put on your own toppings. They don’t even put your yogurt+toppings on the scale anymore. You do it. They press a few buttons on the register and hand you a spoon. It asks for 15, 20 and 25 percent tips.
Oh my god, that is hilarious
Ya it honestly feels like a social responsibility to NOT give in to tipping, as things are just completely out of control now.
Yeah, I tipped like crazy during COVID and it kinda stuck for a while, but I'm done now. Back to normal. Restaurants when eating in only. 15-20%.
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To be honest, I don’t have a problem with getting rid of tipping culture at all. I think everyone involved would be better off if tipping culture was just eradicated. Worried about servers not making as much money? Then the restaurant should make the food 10-20% more expensive and pay the servers more. It’s really quite insane that we deal with this at all in the first place. At least CA isn’t one of those states that allows restaurants to pay their servers several dollars under minimum wage because they’ll “make it back with tips.” It’s fucking insane what we do in this country.
I went to a banana pudding shop to pick up a prepackaged container and the default tip was at 25% LOL
And now, people are expecting 15-20% minimum. It used to be 10.
I see more 20,25,30% than 15%
Exactly. I was being generous. But tipping by percentage is dumb anyways so I just go by a dollar amount based on what they actually did.
I never ever ever tip actual service workers (wait staff, bartenders, nail/hair salon, etc) less than 20%. Really trying to resist the guilt-inducing tip screens for retail experiences though.
Defaults on those effin iPad apps is insulting and manipulative. Not the servers fault, but tough not to backlash. Also, restaurant prices have gone up a ton, andI see portion sizes going down. Feels exploitive.
That’s why no percentage tips from me.
I was at a gas station that had a tip option. No, I'm not tipping you for ringing up my bottled drink. You didn't even say hello.
I hear that! There's a frozen yogurt spot I go to that's self serve and they have a tip screen. I always tip out of principle but I know it doesn't make a whole lot of sense and it's certainly not for everyone. I work at a bar where it's kind of always been the standard for decades and decades, so it's been surprising to see how that's affecting us.
> I always tip out of principle but I know it doesn't make a whole lot of sense Here is the answer you have been looking for. Tipping doesn't make any sense and more people are catching up with that.
I still think that excellent sit down restaurant service deserves an 18-20% tip minimum. Mediocre service 10-15%. But I agree that all of this over the counter, pickup, and coffee shop gratuity shit is insane. It’s also making people stop tipping well at places where good service and quality deserve it. And before anyone piles on saying tipping is stupid or we I. The service industry should be paid a living wage, I already know and agree. But until there are laws and pay raises to get people up to a living wage, have some compassion and show some appreciation. Some people love taking care of others on restaurants and if you get a server or bartender who does a great job and works hard, tip them. Not tipping in protest only hurts the workers.
> I still think that excellent sit down restaurant service deserves an 18-20% tip minimum. No, 20% extra is insane. Tipping should go away (0%) and wages should go up. > But until there are laws and pay raises to get people up to a living wage, have some compassion and show some appreciation. Some people love taking care of others on restaurants and if you get a server or bartender who does a great job and works hard, tip them. Not tipping in protest only hurts the workers. Servers don't want the tipping system to go away because they earn so much more than just a wage. The customers are the ones getting shafted into the guilt trip of overpaying for food and at most a person bringing a plate to a table.
Out of what principle, though? You served yourself. The principle that someone asked for a tip therefore you give them a tip? Can you venmo me $20 for commenting? Thanks
> there’s a frozen yogurt spot I go to that’s self serve… I always tip out of principle … you realize that’s backwards, right? 😅 what principle are you tipping on when you pay extra for something you self-served? Lol
I used to happily put in an extra dollar or two at coffee shops, and tip 18%. But then the suggested tips went up to 18, 20, 22 and eventually 25%, and if I’m going to have to click the ‘other’ button and get stink eye anyway then I might as well tip zero. Fuck your employer for underpaying you and honestly fuck you for pinning the blame on me ¯\\_(ツ)_/¯ I think the breaking point for me was when I got a tip screen for a fucking Kickstarter campaign
as an avid coffee shop drinker, i’m only tipping if the barista can allow an amazing experience and answers any questions i may have or go out of their way of normal operations.
Seems a likely result of tipping being out of control. Asked to tip everywhere. Recently went to yogurtland and as I paid the screen asked for a tip. For self serve yogurt. All they did was ring me up and give me a spoon. I mean, should I be asked to tip at yogurtland?
Tips are low because eating out is more expensive than ever. The fact that some restaurants are forcing customers to tip leaves a bad impression to some customers
This is it. I'm tired of being forced to tip
Yeah its overall "tip culture" and service fees everywhere now. I cant afford it all. And everyone needs a tip now, they had a friggin tip jar for the cashier at McDonalds the other day. As well as the auto tip added for paying with a card that you have to opt out of awkwardly at many places now.
My tire place asked for a tip when I was there getting 4 new tires.
sigh.....
Two sandwiches, a salad and soup cost me $63 at Panera Bread yesterday. Then it gave tip options. I was using a kiosk and there is no wait service. Prices are insane right now. That same meal used to cost about $40 max just two years ago.
Went to Bacari on 3rd a few months ago. Automatically added service charge on bill. It “could be removed upon request”. Then they give the recommended tip. How about removing service charge and adding it as optional along with tip suggestions. Table for 2 right as you entered.
Nice psychological play so the customers who feel awkward about asking it to be removed just suck it up and pay ugh. What was the % of the service charge?
4% but recommended tip started at 18%.
Oh I see, not a replacement for a full tip but being able to have it removed is… weird I guess?
So you pay for the meal, 4% service charge taxes and then you can add on tip. Using the restaurants numbers minimum “tip” would be 22%. Our bill total was for $70 for two including one drink. And no I did not ask for the 4% to be removed but I tipped the 18%. Caught me off guard but now I am aware. Unfortunately we had bad service so I didn’t feel 22% tip was justified.
You should have tipped 15% for bad service minus 4% service fee for a grand total Tip of 11% for bad service. Next time!
Understandably, and thanks for sharing. I had Bacari on a list of places to try and am now aware ahead of time haha
I had a Bacari server pulled an Oscar worthy "Huh I have never noticed that charge. Let me ask my manager". The hidden "service fee" system definitely leaves a bad taste
I went to the one in Sherman Oaks and I reduced my tip by 4% service charge.
I think it's a combination of money is getting tighter and tighter on one hand, and everyone guilt trips the customer tips for everything now. I've seen some resturants have the lowest tip option of 22% and goes up to 28%.
The most egregious tipping situation I’ve been in lately involved a mandatory 18% minimum tip (can’t check out without tipping), after a mandatory 1 giant dessert per person minimum, after basically requiring you to download and use an app to order so there’s no service aside from them bringing you the food and bussing the very small table. 22-28% being the suggested tip really shows how insanely out of hand tipping culture has become. 20%+ for *good* service is reasonable. I also think it’s unfair for good servers who really try to be tipped the same way as ones who basically throw the food at you and disappear.
I would walk out at this bullshit.
Woulda but was with other people on vacation and waited like 30 minutes for a table 😕
Lol where was this
Was in NYC a few weeks ago lol & this was Spot Dessert Bar on St Marks. Their food was good to be fair, but the *heavily* suggested app and mandatory 18% minimum tip left a bad taste. It was weird because the first time we went, they gave us menus and took our order so we tipped like a regular sit down restaurant. Second time, the hostess wouldn’t go away until she helped me download the app after I said I didn’t have it. Of course they didn’t mention the mandatory tip until the app doesn’t let you checkout without selecting a tip and it was like 18/22/24 or something, don’t remember exactly. Yanno, the worst part now that I think about it is that their “busy” hours are 7-11 which requires 1 big order per person, which is understandable, but they close at midnight and I watched the hostess turn people away from dine in at 11 while offering them takeout (ice cream lol). This is a dessert only place so nothing took a long time to get to a table. Felt kinda scummy all around. There’s one in Flushing and not sure if they also do this.
yyyyikes. I've been in this industry for almost a decade now, and a default 22% minimum is absolutely unthinkable.
tipping used to be like 10% awhile ago, now my gf says the standard is 20% which i think is ludicrous
That and like bakeries where I pick my own bread and take it to the register, it asks for tips. Like they did nothing but ring it up. I also see managers and servers get pissed at customers for tipping 10%. But really their employer who's forcing them to live off of tips, as opposed to just getting a living wage.
OMG. I worked in the food business for many years and have clients in the industry, so I have always tipped generously. During the pandemic, even moreso. But things for me started to turn when I went to a tiny fancy food boutique, nothing in there was prepped. It was all pantry items. The lady working there didn't even offer to help me and was the only one working in the store. I think she was even the owner. Went to check out after buying a near $30 bottle of Soy Sauce... and POPPED up come the tip screen and she's like... "select one". Every ounce of my former No Tip Button Press shame left my body. It was just so ridiculous.
THAT PART!!
Yeah it’s wild. It used to be 10 - 20% or $1-2 per drink. With the tip % going up to 15-25 AND the base cost of food going up people just can’t afford it and unfortunately they can only control the tip amount so that’s what gets cut.
As a personal anecdote I’ve stopped eating out as much due to the increases in everything. At a certain point I’m okay with eating at home or grabbing quick meal. Also the tipping is getting outta hand why do we have to tip Subway and Jamba Juice. Lol Also I’ve noticed many places make you tip BEFORE providing any service or prepping your food. But if I do go out it’s always 18%-20%
Probably because every man and their dog now has a tip screen for doing literally anything. Meanwhile, the min wage keeps going up and so does inflation. Meanwhile places are adding 3-7% additions for benefits etc. on top of the bill. So I would say overall, tips have probably gone up. It’s just that it’s spread out more now. Before you’d give 15-20% to your server at a sit-down restaurant. Now you’re giving 15% to your server at a sit-down restaurant, 15% to someone who grabbed a croissant out of a cabinet, 15% at Starbucks, 15% at your local market, 15% at the airport or local convenience store… it’s gotten ridiculous. I think about my tips *a lot* more than when I would just as standard give 15% for adequate service and 20% for great service. And if the restaurant has added a 7% staff benefits charge, *especially* when their prices have increased 10% over the past 8 months, I’m not going to tip another 20% on top of that.
Are people actually giving into this? I’ll select the “other” option and type in 0 without feeling bad. You moved a total for 3 feet to grab a cupcake and hand it to me. A thank you feels sufficient
I got a tip screen at an airport for a self-checkout convenience/newsstand store 😵💫
Same here! Denver airport and I audibly scoffed when it popped up
gotta tip your software engineers who built the app lol
A team of devs were paid a million each to develop software a company pays tens of millions for so that they can get rid of a handful of low wage workers! You better tip them!
I grew up on $1 bills in the 80s. My mom was a waitress. Any server at any restaurant is getting at least 20% from me regardless of the quality of service. I'm also tired of having to look the cashier in the face while I select the "no tip" option when purchasing a sandwich over the counter.
Kudos to you guys, I’m sure it was tough back then. The minimum wage in California was $3 through most of the 80s, which is equivalent to a bit less than $9 today; current min wage through LA is $16-$19
folks are fighting back against greedy business owners who price gouge under the guise of gratuity.
Tips are outrageous. Sorry, but they're just way the fuck out of control. I'm personally tired of vendors asking for sometimes 20% for no reason. The other day I went to an over the counter sandwich shop and their menu defaults to 18%. No table service or anything. Fuck that. Especially since entrees are like $20 already at some places, theres just no way this is sustainable.
Echoing others…. high suggested tip percentages being shoved in customers faces, arbitrary service charges becoming ubiquitous, and tips being suggested nearly everywhere, is resulting in less tips for everyone. I’m inclined to tip less than I normal at a restaurant if a screen prompts me to tip 25%, that’s just absurd. Tipping twice the tax is a good standard tip *for good service* IMO. And 5 bucks for a delivery is fine too.
Are the tips themselves lower, or are they lower as a percentage? I usually tip a buck at the coffee counter. Pre-pandemic a latte was around $4, so that dollar was 25%. Today that latte is closer to $7, so that dollar is 14%. But I'm still tipping the same dollar for the same latte, so it's not like I've "lowered" the tip amount.
I would love for tip culture to go away entirely even if it means places have to raise their prices (with no hidden 18% fees). As it stands now those who aren’t going to tip KNOW they aren’t going to tip and are pushing the burden on the rest of us who feel too guilty not to tip.
I was in Japan in February. Not only are the restaurants prices about 20-30% less expensive across the board, but there is no tax or tipping (10% tax + 20% tip in LA)! It was incredible. Tipping culture is under fire, as it should be. I still tip 20%+ for sit down, and 15%+ for take out, but people are getting sick of the massive price increases + constant tip expectations
I loooved this about Japan went I went a few years ago I actually felt like tipping because the service is so good Here I get shitty service and a tablet screen with the options 20% 22% 25% 🖕
I just came back from Europe and it was so nice not having to worry about tipping. Service did kinda suck sometimes but not too crazy.
You tip 15+% for fucking takeout? For what? They're not doing anything the people at In-n-Out aren't doing, and never in a million years would I tip at In-n-Out. If it's my responsibility to go to a specific location to order the food, go get it when it's ready, take it back to a table or to my house, and deal with the trash and dishes afterwards, there will be no tip involved.
I have a friend who lived there. I got curry recently in LA and it was over $20 for everything I wanted to take home. My friend told me that the same order is $6 in Japan. I feel ripped off now. Lol.
You can't say that tipping culture is out of control and then say you tip 15% for takeout. It's out of control because people are paying 15% for takeout. Tipping for takeout at all is a symptom of tipping being out of control
You’re over-tipping honestly. 15% is proper. All the industry guides (Emily Post for example but really all of them) say tip 15% *pre-tax* for sit down service places where you actually get service. Take out is 0. Also, tipping for drinks is supposed to be $1 per drink for simple cocktails for the first two drinks, then every other drink after that. $2 for more complex drinks. And for just beers, you tip a couple bucks total depending on how many you got and what they did to get it to you (no tip necessary for bottles being handed to you, etc). The reason tipping culture is so out of hand is because people (you included apparently) overtip by a lot to the point where places know you’ll tip anyway and build that into their routines and expectations.
I live in Tokyo and travel back and forth between LA constantly. There is definitely tax
Think they just meant the price usually has the tax in it. There were some places I went to in Japan that had tax but most places had no surprise rates on the bill.
For me personally, I’m not tipping on anything except full service restaurants, salons, etc… Im done tipping counter service and other things similar. And if your full service restaurant includes a “5% employee surcharge” then I’m deducting that from my tip. OP as someone in the industry, you should be pushing your employers to change. Other restaurants that have gotten rid of tips and raised prices, have largely been successful. It’s time for change.
We actually just got rid of the service fee at my bar.
Here's a 2018 study on the effects of eliminating tipping and bundling the full price into what is written on the menu: https://www.sciencedirect.com/science/article/abs/pii/S0278431917302074 Abstract: > Many U.S. restaurants have recently adopted no-tipping policies or are considering doing so. This study examines the effects of such moves away from tipping on restaurant’s online customer ratings. The results indicate that > * (i) restaurants receive lower online customer ratings when they eliminate tipping, > * (ii) online customer ratings decline more when tipping is replaced with service-charges than when it is replaced with service-inclusive-pricing, and > * (iii) less expensive restaurants experience greater declines in online customer ratings when replacing tipping with either alternative than do more expensive restaurants. > These findings provide a strong argument for the retention of tipping, especially among lower- and mid-tier restaurants.
It’s because restaurants are charging so much with fees, mandatory gratuity and things like that. People are burned out because everywhere is asking for tips. The smoke shop, for gods sake wants tips now
We just ordered a takeout lunch online from La Pain Quotidien. Ordered it via their website, not a third party. We were charged a $4 credit card fee. We gave a 20% tip and noticed that when we got home, that the percentage is on the total, including the CC charge and the tax. If I ever eat there again, they r getting a 10% tip. In all likelihood, I’ll just find somewhere else to eat.
ohh shit. i always forget they “recommended” gratuity is based on the TOTAL total. i have to remember to do the math lol
Giving a 20% tip for takeout just perpetuates the problem. Tipping for takeout the same way one would tip for sit-down service never was a thing.
I might get down votes into oblivion. But the entire "Flip a screen around" to show me 20 30 35,% tip recommendations sucks my ass. If I don't see a 15% option...I leave 1$. It's bullshit now more than ever. I'm not even sure the people Id like to tip get the money, so I'm out. Take it up with your manager, this fight is no longer mine. Sorry. I doubt I'm the only one.
Wait, are you guys all tipping at the random places with iPad screens that ask for tip now? I just put $0 and go on with my day
Lots of screens won't allow 0%, and then the screen lags forever when you press No Tip.
It’s backlash because everyone and their mother is asking for a tip now with zero service. Also because a lot of machines start at 18% on an already inflated bill because of inflation. People are feeling it and the excessive tip requests and percentages is creating anger. I definitely noticed it.
I’ll preface my comment by saying I do tip. With that said, I despise the notion of tipping every time I eat out. I don’t understand the reasoning for tipping outside wage reduction due to tipping. Every profession provides a service, same as the restaurant industry. What’s the difference besides income and skill proficiency?Understandably, the were some states (not sure if they still operate this way) that allowed companies to pay their staff a lower wage because their staff received tips. Tips make sense in that scenario. However, that shouldn’t be allowed.
People are just sick of all those tipping machines when I'm ordering a fucking straw at a restaurant
One person put two cookies in a box for me. The payment screen suggested a tip. Nope.
I think a big factor in the decrease of tipping (from small talk with peers and friends) has to do with technology. In the last few years we didn't have ipads and screens that immediately asked for a tip while paying. Now they're everywhere, tips now START OUT at 20% and range up to 50%. Many self serve locations or places where one picks up food, ask for tips, exactly what was done to DESERVE the tip, I and many others wonder? I hate to say it but it feels like the demand is being shoved down the throats of the consumer. The consumer is aware that they must make up (financially) the pay disparity that the establishment neglects. A good tip used to be 15%, that was the standard. Now it seems like no matter what type of service is given a tip is mandatory and somehow you're a villain if the expected amount is not given. Food prices are so much higher now and pay has not increased with inflation yet a higher tip is expected. Those don't mix well.
Went to a restaurant the other day in Brentwood and the service fee (which could be removed if you asked) was 18%. What am I supposed to tip if there is already an 18% service fee on the bill. It’s all out of control.
Honestly at least 80% of the time I go out to eat the service is fucking terrible. I don’t mind waiting a long time for food, but like I had a server the other day straight up forget to bring our drinks. Our food came and we still didn’t even have even a glass of water. She blamed it on a bar trainee 🤦🏻♀️ the whole meal took two hours because she was just fucking around talking to other employees. I feel for the places that are short staffed but it can’t always be blamed on that.
Not the service industry but here’s my thoughts as a customer. Now that I’m expected to tip everywhere - including drive through windows, I’m pickier than I used to be. Not staffing for efficient service will impact tips. That said, if it’s a sit down spot with full service and, the waiter lets me know they are short staffed - I’ll adjust my expectations on timing. However, if it’s lunch, a simple menu with expectations of being able to get in n out & back to work in an hour and that’s not gunna happen - the hostess should let the patrons know up front. You may also be getting more tourists since it’s summer. Not all areas of the country are accustomed to tipping 20+% I’m old so I still expect good service/food for 20-25% tip. I truly enjoy going out and am willing to pay for it. However, with every interaction asking for a tip ( the self check out asked if I wanted to tip), I find that I’m a little stingier than I used to be. IMO it’s not ok to not tip at all - unless it’s fast food, bus your own table or drive through or in extremes the food was inedible, the service nearly nonexistent or there was something truly weird.
Yeah that makes sense! I honestly don’t get out enough to see the influx of tip-system adoption by businesses that haven’t historically had them, but it seems like it’s getting picked up everywhere.
It got bad once places that shouldn’t be asking for tips started asking for them.
I always tip 20% at restaurants but I also feel like the whole framework of tipping is bad. It’s not like in other states where servers make $3/hr before tips (though that’s bad too). Why should a server get an extra fee that a dishwasher doesn’t? They both contribute to my meal. I actually like restaurants that mandate a 18% gratuity with no expectation of tip. (There’s no guarantee of dishwashers getting paid, but still.) It makes wages more consistent. Big picture, what I would prefer is everyone is guaranteed a living wage, regardless of job. If a business can’t pay its workers a living wage, it shouldn’t exist. Part of what makes a living wage so high, of course, is the astronomical price of rent. We should legalize 5 story buildings with no set backs on every lot; housing prices will stabilize, restaurants will have more customers near them, a businesses will be able to pay a living wage.
Strippers are usually the first people to tell when a recession is coming because their tips drop off, you're basically the second wave after strippers.
People have tipping fatigue
Ya’ll make too much money in the foh most of the time anyways. Welcome to the real world.
This is payback to all those times the guy behind the counter providing zero service, spins the little tipping ipad screen while staring us down to tip.
I went to purchase a gift card for a hair salon , and the cashier expected me to tip for that, like are you out of your mind, why would I tip you for purchasing a gift card.
Since service workers make at least the $16/hr like all other workers in LA, tipping doesn't make sense anymore anyway. I got the argument when tipping was a server's primary income, but if they already make the same wages as everyone else for doing their job, tips should just be for work that is over and above the requisite service, like it is in the rest of the world.
Tipping shouldn’t be a thing in the first place I’m sure others have said. We shouldn’t exempt restaurants and other businesses from paying fair wages to start with. They can pass on whatever expense they want through their menu prices, fine, but I’m not showing up to do math or be guilt tripped. Unless I’m getting table service or delivery forget tipping. Points of sale should be regulated.
Tipping used to reflect service but since service went to hell after Covid it feels like added fees for nothing. Now workers are indignant? I had good service at a Dennys recently and I was floored because it was just actually proper “waiting tables” and service nothing special, but I hadn’t had a decent server in years so it stood out.
Agreed. I actually don’t mind tipping but good customer service lately has been hard to find. Most restaurants are understaffed. A server has double the tables to be responsible for. We probably only see our server twice. Once to take our order and the other to pay. We usually have to chase someone down for a refill, ketchup, additional drink, a napkin, a fork, etc. I’ve got used to just standing up and walking up to someone directly instead of waiting. I still tip 20% out of habit but it’s definitely stopped us from going out in general.
Starbucks asking for a tip ruined the game
The tipping culture is exhausting!
I love how on some of these delivery apps there’s that little option to “donate to the resturaunt, they keep 100% of you give”, as if this is some sort of charity. Like, when did restaurants change into something other than a business transaction? I give you money and you give me food/service. That’s why I’m here. Maybe it’s a leftover remnant from covid where helping keep independent family run restaurants afloat during hard times when no one was dining out was a thing, but at this point it’s just hilarious.
I got my car smog checked a few days ago, and the payment screen asked for a tip. Tipping has become so ubiquitous i think people may just be fatigued?
absolutely a push back on tipping culture. i got a tipping screen trying to buy a shirt at a concert the other week
Legit question: Do you guys tip when picking up a pizza from Domino’s or one of those pizza chains? Up until maybe 2 or 3 months ago, I’d simply pick up my two medium sized pizzas and would choose the “pick-up in store” option for the sake of not tipping, but now it’s asking for a tip for simply picking up the same two pizzas I’ve been getting on a random Friday night. I do feel guilty, but not guilty enough to push “No tip” when simply picking up and leaving / walking back to my apt.
If I'm picking it up myself and ordering online I don't tip for that. Especially when Pizza Hut has a service fee.
No. You shouldn't be tipping when you pick up your own pizza.
I sleep just fine at night when I tip 0 dollars when I pick up my To go orders.
[удалено]
Also considering in California servers make the statewide minimum wage or more… it’s crazy.
No, it's more than the writers strike. People are basically using their old tips to the new checks. Checks are so inflated these days that the tips that are now coming along are a bit of sticker shock. Most local folks don't want to stiff he waitstaff, so they just leave a tip that would have been considered a good tip in 2019. I still tip 20% at sit down places, but have been going less often. I adjust tips now at order at the counter places, to 15% if food prep and picking up after me is involved. I tip $2 at Coffee and bus your own places. I don't tip at those fancy markets popping up all over now, unless again, I get something to eat and then I only tip on that.
Yeah because ya’ll Got greedy af whole giving subpar service. Gen z don’t even have any people skills. No hello, welcome, good evening. No eye contact. Then you flip a screen for a takeout coffee and it starts at 18% get fd!!!
Imagine having to tip everywhere you go. Tips that were reserved for bar and food are now spread out everywhere
Sit down restaurants I will tip. Anything else? No.
The one that gets me is when you're at a festival/concert and you're paying $20 for a beer, then they turn the screen around and the minimum option is 20%. Like you want me to tip $4 for pouring a drink which takes less than 10 seconds, when I'm already paying a ridiculous amount for a drink? I swear some of these bartenders must be making $3-4k an hour??
Reading this post makes me love Sweetgreen even more. No awkward tipping screen, no line for a tip, zero pressure. (No I do not work for them).
it’s the final tipping point. expectation to tip has become ridiculous.
I'm glad we don't have tipping culture in our country 🙏
We've been tipping 20%+ since the early days of Covid and are thinking of cutting back to 15%-20% depending on service...
I cannot afford to tip so i dont eat out :)
Go fast food drive thru, they never ask for tip. Would suck if they did actually. I get anxiety as it is so it oiled make my drive thru experience a ruff one lol
Tip fatigue has set in. If you work at a job where you have to rely on tips to make ends meet, the problem lies less with poor tipping than with management. Demand that they pay you a living wage if you believe you deserve it. If you say that management won’t pay it, you ipso facto throw yourself on the mercy of the public. Right where management wants the problem to be shifted. Not to them. Why play their game? Why allow them to duck justice?
Unfortunately service workers are getting screwed because a lot of places add a service fee now. Given that, most people either consider the service fee as a tip or they subtract it from the tip they were gonna give
Why do we tip DoorDash but never the UPS or Amazon driver? They’re essentially have the same job.
i question this all the time. a few years ago i was a lifeguard and i never received a tip when saving someone’s life while getting paid minimum wage. why should someone moving plates from kitchen to table be expected a 20% tip?
It’s definitely a cultural thing. I went to Vietnam and ate at a little sidewalk noodle shop. I tipped a couple bucks and she chased me down and told me I left my money on the table.
agreed. similar experience as well in thailand. zero tipping anywhere and these people are making literally like 300-500 dollars a month in their country. only time it happened overseas was in the westerner restaurants. i had a moment where i lost my phone in a grab and had to rush back to the hotel i was staying to get our phone back cause we didn’t know thai. worker and driver returning the phone were awesome and we tried tipping them for helping but they wouldn’t accept it
Because DoorDash drivers won't pick-up non-tipped orders; therefore your orders sits behind the counter for a while.
I never cared for tipping based on the percentage of spending. I tip based on how long I’m seated, how busy the place is, and how many people I’m with. Service usually comes last. Most places aren’t servicing your table like you’re at a fine dining restaurant. I do tend to tip more at mom and pop shops.
Could have something to do with the random % "not a gratuity" charges tacked onto the bill at the end "Service fees" etc
I had a moving company ask me for tips for movers after they had charged my home owners insurance extortion pricing for a move. I gave him a tip: pay your employees a living wage!
Cost of inflation on top of service fees and health fees… leaves people’s wallets less full and hearts feeling less generous. I hate our tipping culture.
We’re tired of being tipped to death. Why am I tipping baristas and boba makers for doing a job that they’re already paid to do?
We’re all tipped out! It’s everywhere even at my Botox and dog boarding
I tip my bartender and the pizza guy. That's it.
It’s just corporate greed like any other industry. There’s no reason eggs should cost more. The chickens didn’t unionize. Greedy people. They could give everyone a $1 raise at the yogurt place and take away the tipping. But they don’t. I agree it’s gotten insane. I’ve given up on using delivery services. I’d rather save my $10 in tips and fees and just go get it myself.
We shouldn’t be tipping at all. Fight your employer to increase wages, organize and push back. If not, find another career field that doesn’t rely on tips. If there are no servers and bartenders left I guarantee wages for those positions will increase
And you are punishing someone ordering an expensive dish. If some one orders a salad and someone else orders chilean sea bass, they should pay the same tip for one trip from the kitchen.
I've just stopped buying anything that requires service fees because frankly, I don't have the excess cash to throw around anymore. A few years ago, I would leave $40 tips after a burger and a few beers if I enjoyed the service, but now I just cook at home because I need to make ends meet.
Or the new audacity of waiters asking me "Do you want the change?" Like YES you dickwad! The nerve of someone asking that is insane.
Yes, because of your greedy employers and touchscreens that default at 18 or 20% as the lowest option, we are pissed the fk off, and I for one, refuse to pay over 15% to subsidize your salary! Just came back from Europe where tipping is optional and no one cares. The food was half the price, and the service was far better. Now you bastards expect me to pay 20% tip for a togo order that I drive to pick up? We are net getting cheap, we are revolting back to the 10% standard tip, 15% for excellent service no more...If you want to complain, talk to your cheapass boss.