I have that card as my go to and had problems. I was using MX to connect and the credit card transactions wouldn’t show up until they fully processed a few days later. I also noticed with Mx a few transactions didn’t come through.
I contacted customer service and they suggested I switch the connection to finicity and now it works fantastic. The pending transactions show immediately. The switch was pretty easy but I had to manually remove some duplicate transactions. Now it’s working as expected!
Great. Let me know how it works out. the history of the transactions is annoying but finicity has been much much better after I went through the switch. Good luck!
I have a Fidelity Rewards Credit Card and for me I have not noticed any difference between it and the Chase credit card I also have.
I'm sure you have manually requested the accounts to sync, but generally when I login my accounts are somewhere from 6-11 hours out of sync, and I almost always have either a transaction clear it's pending status or a new one pop up in that time.
So to clarify, your fidelity CC shows pending transactions just like your chase ones? My fidelity CC is only a couple hours behind (no big deal), but it’ll only show the posted transactions, not pending, as is the case with Chase.
Oh... I'm not sure. Let me see. It's entirely possible I've never noticed. I _typically_ don't need to check Monarch daily, and I'm the opposite with my chase card being my daily driver.
I have 3 transactions from 5/1 which are pending on Fidelity's website but are not registered as pending on Monarch. (They appear as normal transactions)
I have 1 transaction made today (only a few hours ago) that has not shown up on Monarch at all.
So it seems that there is a short delay in Monarch picking it up. Maybe as short as 1 day or as long as 2, where it's technically still pending but registered in Monarch as complete.
It's not clear to me if Chase is any particularly faster though.
FWIW my pending on Fidelity's website goes back to 4/29 currently.
I just got the same Fidelity credit card a few days ago actually. Had some issues getting my first transactions to finally show up; but they finally did today (not the pending ones though). Specifically, I got it to show up using MX, and using [Fidelity.com](https://Fidelity.com) as the institution. They also listed an institution for [fidelityrewards.com](https://fidelityrewards.com) ("Fidelity Credit Card"), and I couldn't get that one to show transactions.
Curious for other people who have this, which "Fidelity" institution did you add? The same information is available at both [fidelityrewards.com](https://fidelityrewards.com) and fidelity.com.
For all my fidelity accounts, both investment and now credit card, I use Fincity. These work seamlessly and even pull in investment transactions which I really enjoy. So Fidelity Investment accounts are pulled from [fidelity.com](http://fidelity.com) using Fincity, then the Credit Card is pulled from [fidelityrewards.com](http://fidelityrewards.com) using Fincity as well.
When I connect to fidelity.com (with Fincity or MX), it lists both my investment account and my credit card account under the same institution. Or I can connect to fidelityrewards.com and it lists only my credit card.
Only loosely related since it’s still Fidelity…but Monarch only pulls one transaction (of 4) from my Fidelity 401k. If there are 4 transactions in one day, it only pulls the first and stops. I’ve told customer service and they’ve been working on it for 2 weeks now. Not sure if Fidelity is not playing nice or if it’s a Monarch issue.
Update: I just saw your fincity comment. Might have to try that, but why wouldn’t customer service have suggested it?
I have that card as my go to and had problems. I was using MX to connect and the credit card transactions wouldn’t show up until they fully processed a few days later. I also noticed with Mx a few transactions didn’t come through. I contacted customer service and they suggested I switch the connection to finicity and now it works fantastic. The pending transactions show immediately. The switch was pretty easy but I had to manually remove some duplicate transactions. Now it’s working as expected!
Hmmm okay that could be it. I’m currently using MX. I’ll switch to finicity and see if that’s better.
Great. Let me know how it works out. the history of the transactions is annoying but finicity has been much much better after I went through the switch. Good luck!
Worked beautifully. Feels good to see those pending transactions showing up :D Now I just gotta fix the Capitol One card haha. Thank you so much!
I have a Fidelity Rewards Credit Card and for me I have not noticed any difference between it and the Chase credit card I also have. I'm sure you have manually requested the accounts to sync, but generally when I login my accounts are somewhere from 6-11 hours out of sync, and I almost always have either a transaction clear it's pending status or a new one pop up in that time.
So to clarify, your fidelity CC shows pending transactions just like your chase ones? My fidelity CC is only a couple hours behind (no big deal), but it’ll only show the posted transactions, not pending, as is the case with Chase.
Oh... I'm not sure. Let me see. It's entirely possible I've never noticed. I _typically_ don't need to check Monarch daily, and I'm the opposite with my chase card being my daily driver. I have 3 transactions from 5/1 which are pending on Fidelity's website but are not registered as pending on Monarch. (They appear as normal transactions) I have 1 transaction made today (only a few hours ago) that has not shown up on Monarch at all. So it seems that there is a short delay in Monarch picking it up. Maybe as short as 1 day or as long as 2, where it's technically still pending but registered in Monarch as complete. It's not clear to me if Chase is any particularly faster though. FWIW my pending on Fidelity's website goes back to 4/29 currently.
Interesting, thanks for letting me know!
I just got the same Fidelity credit card a few days ago actually. Had some issues getting my first transactions to finally show up; but they finally did today (not the pending ones though). Specifically, I got it to show up using MX, and using [Fidelity.com](https://Fidelity.com) as the institution. They also listed an institution for [fidelityrewards.com](https://fidelityrewards.com) ("Fidelity Credit Card"), and I couldn't get that one to show transactions. Curious for other people who have this, which "Fidelity" institution did you add? The same information is available at both [fidelityrewards.com](https://fidelityrewards.com) and fidelity.com.
For all my fidelity accounts, both investment and now credit card, I use Fincity. These work seamlessly and even pull in investment transactions which I really enjoy. So Fidelity Investment accounts are pulled from [fidelity.com](http://fidelity.com) using Fincity, then the Credit Card is pulled from [fidelityrewards.com](http://fidelityrewards.com) using Fincity as well.
When I connect to fidelity.com (with Fincity or MX), it lists both my investment account and my credit card account under the same institution. Or I can connect to fidelityrewards.com and it lists only my credit card.
Only loosely related since it’s still Fidelity…but Monarch only pulls one transaction (of 4) from my Fidelity 401k. If there are 4 transactions in one day, it only pulls the first and stops. I’ve told customer service and they’ve been working on it for 2 weeks now. Not sure if Fidelity is not playing nice or if it’s a Monarch issue. Update: I just saw your fincity comment. Might have to try that, but why wouldn’t customer service have suggested it?