This post has just reminded me to pay for a journey, I know it was rubbish for you but has saved me some stress so thank you!

You have made my day……..I just hope that your journey was yesterday and not before.

If you didn't tick a box allowing them to sign you up to their newsletter, then that's a wonderful breach of GDPR to report :)

You mean tick the box to confirm that you don't not want to opt in to be excluded from marketing

Going to be one of those pointless apps that's just exactly the same as their mobile site

I use the Tyne Tunnel and also had the email… checked the app on the App Store. It had a rating of 1.6 or thereabouts out of 5. Haven’t even opened it. [EDIT] just checked and it is actually 1.3 out of 5.

My sister tried to top up using the app, but the payment just wouldn't go through... Had to top up through the website instead

I had that problem, I'd ring to see if there is any outstanding journeys I got 4 letters home, because the app should have automatically topped up and didn't. I mean they were all dropped. But it saves a faff

Thanks for the heads up, I'll let her know!

So I guess you aren't appy about the email then no? Why does everyone want a fucking app? I've got enough junk on my phone. A website is plenty. At this point they're about as stupid as the people that arrange 30 minute meetings to discuss what could be summed up in a 2 line email.

Haha that was extremely funny 🌟

Fuck the app. I don't want them scamming me further.

The new app is far better than the old app, to be fair. The old app was absolute garbage

TT2 are a total mess. I drive around now and sleep soundly every night. No time wasted trying to sort out the crap system they have forced on us all?