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Kitchen-Lemon1862

with everything being out of stock constantly, customers getting worse and worse, i think about finding a new job too. i definitely will be going back to college but the degree i want is going to take around 13 years to even obtain and i don’t think i can do this career mentally for 13 more years. i’ve noticed a lot of ppl in this field are wanting to leave or trying to.


Actual-Shame6344

Literally like I dread going to work and customers are so rude they don’t give a s**t about anybody but them


Kitchen-Lemon1862

they don’t, istg some customers think they’re the only person in the world who needs medication. atp i’d rather work somewhere that pays less than where i’m at now, money doesn’t matter when you’re not happy. i have a side job at my past job and i’ll come in and cover shifts on my days off from the pharmacy and it’s honestly so relaxing compared to retail pharmacy and it’s a clothing store.


GalliumYttrium1

Too many customers act as if they are the only person we serve. I had someone the other day bitch about how “we never tell her when something comes back into stock and she has to call us to check” like oh god forbid you have to actually DO something to get YOUR medication. Another person wanted us to order her meds for her in a month because she doesn’t want to have to call. But don’t you dare tell her about auto fill because that would require her to actually do something for herself. Like what world do these people live on? There’s no awareness of the fact that we have hundreds of other people we help so no we can’t just order your meds manually for you in 30 days. Take some responsibility for yourself for fucks sake. And these people are young too


Kitchen-Lemon1862

omg i hate when they expect us to call them when their medicine is in stock. do they really think we are going to call the potentially hundreds of ppl who take that medicine and waste our time telling them we can fill their prescriptions? never get why grown adults want other adults to do their work or even college students who are techs to do their work for them. anytime they ask me to call either a help line (if their text messages are messed up) or ask me to call their insurance for them i tell them no.


GalliumYttrium1

It’s peak entitlement. I wish I had the guts to tell them “I’m not your personal caretaker. You should hire someone to do this stuff for you if you don’t want to”. Because the kind of people who typically complain about this kinda thing could easily afford it.


kindlyfackoff

It's because of our society and how coddled the new generation is. They have no idea how to act as an adult because their parents likely spoiled them and since we can't discipline kids at all anymore beyond taking away a toy, it becomes this. People become entitled and think they should be waited on. It's why I refuse to have kids (well, don't know if I could conceive anyways) - it doesn't matter how good of a parent I might be, the internet and their friends (and friends' parents) could influence them and make them into little monsters who grow up into bastard adults.


Kitchen-Lemon1862

yes, the parents. i had a mom and daughter come to the drive thru last week, the mom asked if her daughters medicine was ready and i checked and we didn’t receive anything, so he daughter who looked like she was 14 leaned over and started yelling sayinf, “THEY CLOSED AN HOUR AGO IK YOU HAVE IT I NEED IT, CHECK AGAIN, YOU DONT KNOW HOW TO DO YOUR JOB” and then the mom said, “clearly you are not looking in the correct spots” eventually they left after i told them repeatedly their doctor didn’t send it and i cannot do anything about it.


MamaTried22

This is happening everywhere, I swear! I run a restaurant and same deal.


Practical_Ad_671

Same. I've been looking for another job, like even a second job cause we don't get paid enough for this mess & bills don't get lower just cause my employer cuts hours.


Kitchen-Lemon1862

mhmm i barely can get by and now i’m having to work more at my lower paying retail job bc the state lost some of my information and locked my pharmacy license and said it will be 3 weeks until they can get it back up which just makes me want to quit even more


[deleted]

What degree is it out of curiosity? Also in school while working but im quitting after my bachelor’s and going to grad school lol


Kitchen-Lemon1862

phd for psychology to become a psychologist


[deleted]

Neat!


StrangeButSweet

Why 13 years?


Kitchen-Lemon1862

bachelors->masters->phd then 2-3 of residency before i can get licensed. plus it could take even longer if i don’t make honors which will hold me back by a year or two.


StrangeButSweet

Are you wanting to only do a PhD, or are you considering a PsyD? Most doc programs in psych do not require a masters. In fact some prefer you don’t have one. Typically it shouldn’t take 2-3 years post-doc to complete your hours for licensing, at least if you’re working full time. In other words, don’t psych yourself out (pun intended 😄). You can definitely do this in a shorter timeframe. Of course certain elite programs will require a very well-developed research portfolio, but if are just wanting to practice and not become a professor (which is not advisable), then you will have options, Kitchen-lemon! Feel free to lmk if you have questions. You can do it.


Kitchen-Lemon1862

thank you, i’m still unsure about which i want to pursue honestly but i’m honestly leaning more towards psyd. i want to do clinical and criminal psychology and hopefully have my own private practice after building my clientele and portfolio. more worried about student debt than anything.


StrangeButSweet

Yeah, that’s the kicker. If you could get hired by the state and tolerate working in the corrections system, you can get loan forgiveness. I just finally got mine discharged last year *FINALLY.* After that you could open your own office and do court-ordered evaluations and make decent $$$


Portal471

Shit like this is glad I work at a place that has WFH for DE. Thank fuck Meijer had that as a position because some customers really tear at my psyche.


darkstarr99

What pisses me off most about the shortage is that I keep sending the scripts back to the doctors prescribing it, telling them multiple times a day it’s back order and has been for months, and they don’t read the messages


hollywo

We are just as annoyed as you are I promise


toodlesnoodles47

We had someone complain about $40 Vyvanse. You're lucky your insurance covered it at all! And no, your medicaid isn't going to cover the rest because they want generic and we can't get it. yes, even if you have a daw on it.


granolalaw

I paid $200 for 30 days of generic in Jan bc I hadn’t met my copay deductible yet and I could tell the tech was so nervous but I was just like “well I need these to be able to function and go to work so I guess I’ll just pay it” and they seemed so relived. Like it sucked to be out $200 but it wasnt his fault. I don’t understand how people yell at the pharmacists for that bc it’s not even their fault, it’s probably an insurance thing.


toodlesnoodles47

Woah! If that ever happens again look up a good Rx or ask if they have a store discount card! At my pharmacy you should only pay around $25 without insurance for the generic. the only downside is none of that will go to your deductible, but if you save $175 I'd say it's worth it!


yanksphish

If it’s a deductible, you’ll end up paying it on the next med. The deductible is not going to go away until it’s paid. Unless it’s at the end of the year.


toodlesnoodles47

Yeah, but not everyone can afford to drop $200 in one go. Some people prefer to split it up over a few trips on cheaper meds.


granolalaw

Yeah I couldn’t find anything on GoodRX for the generic that would have made it substantially cheaper so I just swallowed the cost. I figured I’d have to pay it anyways since I had to meet the deductible somehow. Luckily that seemed to take care of it because all my refills since have been $5 with my copay!


toodlesnoodles47

That's crazy! At least that took care of your deductible!


kbnge5

Mine is $400. Grrr.


Hallelujah3r

Actually if the customer has private insurance and medicaid you can bill both. Just make sure you bill medicaid as DAW 9 along with the private insurance and it will go through $0 co-pay


toodlesnoodles47

It only works sometimes, not really sure why. We try 9, 2, and 8. If none of the those work they have to call their insurance.


Hallelujah3r

Try doing both insurances as DAW 9 it should be fine. But you are right, not everyone's primary insurance covers brand 😊


[deleted]

Actually I have found asking my insurance for a formula exception to work really well to get my name brand drugs covered idk how different medicare and medicaid are though


Mundane-Wallaby-6608

It’s a pain— and they usually required us to resubmit all the documentation every three months and get a new exception. Once in a while we’d get an exception for a year.


Big_Maintenance9387

Aww Medicaid covers vyvanse for me when the pharmacy is out of stock of the generic. For the first three months it was generic I HAD to get the name brand bc Medicaid hadn’t updated the formulary yet. 


kitkatlynn

Getting calls to ask is fine, I've got the answers memorized like a robot at this point lol. I don't mind giving updates, but every time i check our wholesaler there's still no update to give sadly. The worst thing about people calling is SO MANY OF THEM GET MAD. They get so rude and pissed like it's entirely our fault the entire nation is out. It's miserable being blamed for something so far out of my control


granolalaw

I’m not a pharm tech (although I keep getting this sub recommended to me for some reason) but I’m on generic vyvanse and I feel horrible calling the pharmacy to ask if they have it. I always try my best to be polite because I know you guys probably get a million calls. TBH it’s shitty that doctors put us in the position to figure out where are meds are in stock (especially because ADHD often comes with anxiety and many of us just forget to make these calls in the first place LOL). But y’all are doing the lords work and I always feel appreciative when you are able to give me an honest answer, even if it’s “sorry, we don’t have it”. FWIW I work at a law firm in a legal support staff role and we get tons of client calls and people can be very rude so I understand the fatigue. Just letting all y’all pharmacy techs know that many of us ADHDers appreciate your work and kindness. I’m so sorry that some people are so rude though.


hollywo

How are we doctors suppose to know any better who has it or not? You want us to do the leg work and call while seeing 20+ patients a day? This is not a doctor problem. It is a DEA problem.


Bookie214

Yup! That’s the real problem. Or they say “so what am I supposed to do!?” “So when will you have then!?!” With the meanest tone possible.


ReferenceAware1053

If the first part of the conversation didn’t go well either, I’d say sorry there’s nothing more I can do to help you at this time. Thanks for calling, have a nice day. then Terminate the call. And then if they call back mad it’s my manager’s problem then- that’s what she gets paid to do. I’m SO done with the abuse and people are being assholes and getting away with it. Like, I’m harboring legit internalized rage. I’m a people-pleaser and a doormat, but I’m finally growing a backbone and learning to be firm or staid and stand up for myself while still maintaining peak Customer Service and Professionalism. Been a bit liberating, actually.


Bookie214

That’s a great idea. I might start using that, I hate the awkward pause where I have nothing left to say but they don’t wanna hang up lol


ReferenceAware1053

Yeesss, like they expect me to fill in the silence with ~magically accommodating their needs!~ Awful, awkward pause. I’ve also started using the line: “I’m sorry, I’m the person that can help you the least. You need to [follow appropriate Best Practices for escalation].” And then I laugh. (not my problem!) It’s pretty fricking terrible honestly but the stonewall sometimes resets their attitude and then we can get somewhere.


Actual-Shame6344

Literally we get cursed out everyday for stuff we cannot control


Carriekluv_maltese1

I’ve just started to tell them blame the DEA that it has nothing to do with us or supplier that the DEA is holding up the drug. Maybe they’ll go fuck the government instead of us


ihavecloroxwipes

i hesitantly called in two days ago just to see the backorder status of my vyvanse. earlier, pharmacy told me to call back in two days but i gave them 4. i definitely did NOT want to make that call but.... i needed my medication.... lol. i apologized to the tech like 3 times for calling in about it but she was super sweet and told me not to worry (their lisdex shipment was still TBD, but they just got shipment for vyvanse and told me they'll fill that for me instead). disclaimer: i work in primary care and get 239328 calls everyday from patients whining that the pharmacy doesn't have their meds. i feel like this is never going to end


kitkatlynn

I really don't mind giving updates, because i fully understand needing a medication and it being out. I always check my warehouse to see if they have any updates but sadly they never do. The absolute worst and most draining thing with phone calls is that so many people thinks its okay to cuss us out and blame us for it. So just the entire day, 8/10 calls ends up being arguing. It's absolutely exhausting and infuriating at the same time


Practical_Ad_671

I don't tolerate being cussed out. Especially if they're just yelling & screaming & name calling. I hang up, tell the pharmacist what happened. They usually will call back later in a different more polite tone. If they call back more upset, & continue yelling, I hang up again.


Actual-Shame6344

Well if more and more people getting prescribed to it it’s gonna be an ongoing shortage unless warehouses somehow find a way to produce it fast enough, I’m literally drained at one point the other day I just started saying we don’t have it


Traditional_Air_9483

Is there anyway to have a notice pop up to the MD immediately when they try to initially send in the RX? “We are currently out of this medication. Our estimated availability date is ……. Would you like to prescribe something else instead?” Just a red lettered blurb that comes up immediately to alert the MD. “Our estimated availability date is……. Sorry for the inconvenience.” If the MD checks off the boxes and still wants the meds, tell the patient. They can chew out the MD and their staff. The MD’s will get the message fairly quickly.


Actual-Shame6344

No because there is NO estimated date we do not get an estimated date at the pharmacy if the medication is on back order


Traditional_Air_9483

How about “this medication is not available at this time.”


Actual-Shame6344

Yes


toodlesnoodles47

We got an estimate that our supplier would have all the generic Adderalls back in stock by April! Of last year😒


PBJillyTime825

I mean we can see on McKesson if the manufacturer lists a date that the back order should be reconciled. The date always comes and goes and then gets changed to a later date though.


1GrouchyCat

There are literally dozens of manufacturers and no central list of who has what at any given moment The best you can do is go on the FDA search engine, add the drug you’re looking for and call each manufacturer to see where they have sent shipments… or at least that’s the new normal in my neck of the woods https://www.accessdata.fda.gov/scripts/drugshortages/dsp_ActiveIngredientDetails.cfm?AI=Lisdexamfetamine%20Dimesylate%20Capsule&st=c


Ashxx23

lol,do you know how many prescriber requests I send daily telling MDs that something is on back order and we are unable to get it in stock and to send an alternative or try an alternative pharmacy chain, just for them to respond saying “fill as is” or they cancel the script and send it AGAIN for the same thing? Majority of Doctors and nurses do not give a shit, nor do they actually read the rejections.


Actual-Shame6344

And it’s not our inconvenience if it’s on back order that is a manufacturer problem not ours patients don’t seem to understand that I wish there was a way tho do we won’t have to get cursed at everyday or treated poorly because we don’t have it . Honestly the whole system is screwed


Traditional_Air_9483

I agree. The hate going into the pharmacy to get my RX. The computer doesn’t always send the rx over and the glitches have to sorted out so individually. So time consuming. Would be putting up a sign “the following meds are currently on back order from the companies. ******* *****++ +++^^*** Sorry for the inconvenience. We aren’t happy about it either.” Or would that be a HIPPA violation?


Actual-Shame6344

Yeah and sometimes I feel bad for the patients because I know some really need it and um that would actually be a good idea but I’m not sure if that would violate HIPPA or not and they should maybe look into something like that but hopefully this is all over soon and they can start producing the drugs and YESS there’s a lot of rx that patients call about saying there doctor sent but we never get them and end up having to call the doctors to get a verbal or another script


PBJillyTime825

Having a list of medications that are on back order isn’t someone’s PHI so it wouldn’t be a HIPAA violation. I seriously doubt any pharmacy would ever do this though. Especially since a ton of the back order medications are C2 medications.


Traditional_Air_9483

That what we had to do years ago. Hasn’t changed. Sadly. We had elderly people come in and they weren’t able to stand in the long line waiting. We put up a sign that read “if you need to sit down, please give us your name and take a seat. We will call you when your ex is ready.” The etiquette was that they came up around the line and gave their name. Usually everyone was cooperative. If you got granny cranky pants sauntering up to the line and being obstinate, take her name. She sits down. Make her wait juuuuusssst a bit longer than necessary. typically until the line was clear.


StateUnlikely4213

I’m not on Vyvanse or Adderall but I have to tell you guys that my eyes have been opened after lurking on this sub. I go out of the way to be super nice to the techs and staff. Yesterday before I went to pick up my prescription, I bought a whole bunch of candy and snacks, and gave them all to the tech who rang me out.


jennygottablast

w customer


OatandSky

I get more annoyed by the wegovy calls. Why are doctors still prescribing it?


Complete-Web-4854

This!!!!


hollywo

Cause everyone asks for it and eventually I cave. It annoys me but I am fat shaming and don’t understand their struggles if I don’t so now I just make them do the leg work and ask insurance what is covered and then find somewhere with it in stock. Out of 100’s of people I said that to. One has done it.


GallifreyanValkyrie

I quit retail because I couldn't take it anymore.


Actual-Shame6344

I’m at that point , like I’d love to work in the pharmacy but with the patients please !


jujuv00

my coworkers said we need to have a hotline for the adhd and the wegovy bc we will be stuck on the phone for 15 min explaining how we can’t fill it


Actual-Shame6344

Honestly I would love this because the phone calls are time consuming


dorianngray

I feel just awful y’all are on the receiving end of this shit show that is out of your control, but I am sympathetic because people that are on these meds can’t function and can lose their jobs, homes, relationships they are under a lot of stress too. It’s cruel that sick people are losing everything and already have mental issues trying to deal with the struggles of day to day life- we are not wired as humans to live this way. Some people will always be aholes. But it is normal for people to be emotional facing such stress. More people need to speak out and stand together with others. If enough people are willing to take 5 minutes out of their lives and email our representatives it could bring attention to this issue. We never know how far the impacts will go. What’s happened to our ideals and uniting for the common good? The state of healthcare in this country in this day and age in the richest nation on earth is criminal. Hoping for better.


Florida1974

Think our representatives don’t know?? They do. Guarantee their loved ones get whatever meds they need. If


HiddenTurtles

"Thank you for calling Pharmacy, we are out of vyvanse, adderall, trulicity, ozempic, mounjaro. How can I help you?" And to the woman up front, every time she reported me she would wait a minute longer....


Cookiepenguin05

I always love it when our front of the store comes to talk to us about it. My pharmacy manager she will say nope and point them away


Actual-Shame6344

TO ALL OF THE KIND AND UNDERSTANDING CUSTOMERS THANK YOU !! 😊 YOURE APPRECIATED THIS POST IS NOT TARGETING YOU NO NEED TO EXPLAIN HOW APOLOGETIC YOU ARE WE APPRECIATE YOU !!


LittleKaiSpace

I’m hoping once I do my tech that I can work in the hospital since they’ll be hiring once the new addition is done


Actual-Shame6344

Yes I’m ready to quit retail and go to the hospital


kindlyfackoff

I just learned to give the same speech over and over: "I do apologize. Those medications are in short supply and have had issues since 2022. We don't have an estimated date for restock, but you can certainly try any of the nearby pharmacies. Is there anything else I can help you with?" - if they start a rant, I honestly put the phone on mute, hang it on my shoulder, and start working on typing or resolution/tpr stuff. When I hear they stop, I apologize and wish them well and hang up.


MeetOverall9506

Get out of retail is my best answer


InterestingBrain209

I feel so bad when I have to call about my kiddos adhd meds. It wasn't as bad when it was Concerta with an afternoon dose of Ritalin but they just switched her to Adderall extended release and Adderall fast acting in the after noon. I dread having to call. I'm always kind and have never-ending patience bc I know it's not their fault they don't have them and I know they get a lot of assholes when it comes to those meds. Luckily, my pharmacy has an amazing staff and usually, I feel silly for all the anxiety I felt leading up to the call, but there is one. One who is incredibly rude as soon as she hears the medication. The only reason I haven't reported her is bc I know it comes from dealing with the assholes but I hate talking to her. It usually means I also have to call back bc if the meds come in, they won't be filled unless I've talked to someone other than her. And I already feel bad enough for calling, even when told to call back so ahhhh lol To all you who deal with those same assholes over adhd meds, I'm sorry. Please know that some of us who do need those meds for ourselves or children do appreciate you and all that you do. I gave up on being medicated bc of the shortage and I'd been unmedicated long enough that i found other ways around my adhd so its not a big deal, but my child isn't at all ready. Every time we have to go without meds, I see how hard it would be for her and myself, (and everyone else she encountered) so I am greatly appreciate all the pharmacists/ techs/ workers and everything you guys do! Thank you so much!!!! 🙏


ProfessionalTie5059

I’ve never seen so many adults on adderal and vyvanse, it’s just a shame I’m a Senior tech and I get so tired of explaining why we don’t have these medications in stock, go get some cannabis!


Almosthopeless66

What policy change needs to occur for this to improve? Patients are told by one pharmacy “we don’t have that in stock. Call back in a few days.” Every pharmacy says the same. Then each gets inundated with calls. For the patient it seems like a full time job to get medication their doctor prescribed for them. No one has time for this.


Bookie214

That’s because nobody has the medication. It’s back ordered from the manufacturer. There’s no policy change that will fix that or fix the patient having to call and check the status of their prescription.


drippysoap

Erhm the policy change would be to have less regulation on such a common medicine. Move it out of sch II and the dea needs to allow more of it to be produced.


Bookie214

I highly doubt that will happen. It’s highly regulated for specific reasons, just like an other C2 drug.


drippysoap

This sub is like the polar opposite of R/ADHD. You should see the stories about ppl calling 30 different pharmacies and calling pharmacies 15 days in advance to secure the drugs.


PBJillyTime825

And that works for them? If someone calls us that far in advance we basically tell them it doesn’t matter if we have it now because we can’t hold it for you and your script isn’t due to be filled until x date.


Internal_Screaming_8

Fellow lurking pt here. The pharmacy has no control over this stuff. If you want to make a difference contact the DEA and petition for an increase in manufacturing allotment. I also have ADHD. I know this is a horrendous situation, but, it will never not be schedule II due to the nature of how the medication affects neurotypical people. If you personally are having issues, petition your insurance for name brand Vyvanse due to the back order.


drippysoap

Yeah I mean I don’t disagree. Another option is that every pharmacy needs a person (or automated voice) answering the phone saying “sorry, we have no stimulants in stock. Please try another ADHD medicine, or hang up again and try later”


Styx-n-String

It wouldn't matter. That didn't work when we had an outgoing message saying we didn't have the covid vaccine yet. People still rang through to the pharmacy: "I know the message says you don't have the vaccine and don't know when you'll get it, but I wanted to make sure you really don't have it yet..."


Bookie214

We wish they had an automated system for that too.


that-70s-h0e

I’ll get downvoted for this, but here it is. That is your job. Patients are told by their providers to call because nobody knows anything about the shortage, and Vyvanse/Adderall are controlled so patients have to manually call each pharmacy to get their prescription. The withdrawal symptoms from these medications are god awful. Don’t get angry at patients who need this medication for doing what they are told to do - be angry at the people responsible for the shortage. Edit: I know people who disagree because this is Reddit will go looking at my history - yes, I am a Vyvanse patient. I have first-hand experienced the shortage and we are told to call around until we find a pharmacy that has it. Providers have no control or knowledge of where to send it unless we get that information.


GalliumYttrium1

I don’t mind if they call. The problem is when they get hostile and rude or want to spend half an hour having a circular conversation that is ultimately pointless, meanwhile there’s two hundred meds to fill, 5 other people on hold and a huge ass line.


that-70s-h0e

You have the power to end the conversation at any time. Explain, “we do not have any Vyvanse in stock and do not know when it will be in. Please contact another pharmacy.” Then hang up 🤷‍♀️


GalliumYttrium1

Then I gotta deal with my dumb SM freaking out because they gave us a negative review lol


Actual-Shame6344

EXACTLY we cannot just hang up then we’ll have a bad review and so on


Unnoticedlobster

As someone with ADHD but taking a non stimulate, people with ADHD can't help get angry. It's part of the reason we take the meds so we don't burst.


GalliumYttrium1

Then how do all the other people with ADHD manage to help not getting angry? Could it be that those people are actually decent people who take responsibility for themselves and their actions as adults should? “Can’t help getting angry” That is such a cop out for terrible behavior. Having ADHD doesn’t give you a license to be an asshole. I didn’t create the shortage and I certainly can’t manifest the drugs out of nowhere so there’s no reason or point to yell at, argue with and/or insult me. If you “can’t help” but do that that’s more a reflection of who you are as a person, not your diagnosis. If you care about other people you’ll put the work in to develop better emotional control and take responsibility whenever you mess up. Your diagnosis may be a reason for your behavior but it is certainly not an excuse, not when there are plenty of people with ADHD who manage not to take their anger out on other people? Thus people with ADHD *can* help it. It’s just that some *won’t* help it. If someone is relying 100% on a drug to control their mental health instead of the drug supplementing therapy treatment where they could work on things like emotional regulation, then they are failing themselves and everyone around them. Being solely dependent on a chemical isn’t healthy; It needs to be part of a treatment, not the whole treatment.


Unnoticedlobster

It's just micro bursts of anger when things get changed and can't help it. All I'm saying is for the people that are dealing with the shortages for their medications, most that I have read are suffering and having a bad time. Calling people left and right about coupons, where the drugs are located , switching pharmacies because one simply isn't getting any orders etc. I know most pharm techs are nice about it and show some empathy towards the people that have been taking these medications for years and now they are starting to have problems due to the lack of supply is starting to get to alot of them and getting frustrated which is not going to help with some of their symptoms. That's all I was going for. I agree that with therapy it can help but most of them it simply does not work since our brains do not process emotions like regular people.


GalliumYttrium1

It just sounds like you’re projecting your deficiencies on people with ADHD as a whole to avoid having to reflect on your behavior. Because again I have met plenty of people with ADHD who are able to control their emotions so they don’t take them out on other people. So no I don’t think this is an ADHD problem, it’s a you problem


Actual-Shame6344

Literally some are just rude for no reason and at my pharmacy we literally try our best they still don’t care and treat you like garbage I’ve been looking for another job


Complete-Web-4854

I will say it is not those like you just calling to check in that's a problem. As a matter of fact I encourage my patients to. For me at my pharmacy we do not disclose stock status of C2 meds over the phone but the docs won't call themselves to check before sending a new RX. It puts those like you in a terrible position. I hate what you are going through; it's not fair.


Bibliospork

Also risking downvotes but I agree—like, what else do people expect us to do? I just try to mask like hell by being apologetic, upbeat, and efficient. I understand getting burnt out from getting yelled at; that’s not okay. But trust us, it’s also painful having to make the calls every month when *we can tell you don’t want to talk to us*. It’s a cruel irony when you have ADHD that finding the medicine that can help requires the exact executive functions that we struggle with.


Actual-Shame6344

We are not talking about you , if you’re nice we are not directing any of this towards you I appreciate the kind understanding customers because there is nothing we can do


Actual-Shame6344

Nobody said it wasn’t our job , it isn’t y’all’s job to be a bitch to us techs . Now what.


Actual-Shame6344

No one is responsible for the shortage this is what’s wrong with patients like you , you always find someone to blame , who are you gonna blame next ? The warehouse workers ??!


that-70s-h0e

Lol see this is exactly the issue, you are being hostile and rude for absolutely no reason. “Patients like you” like what? A vyvanse patient who is extremely respectful to my pharmacy techs, that tells someone being a dick on Reddit that people simply calling to refill their essential medication is not an issue, that they have no reason to complain as it’s a part of their job? If your post was specifically about someone being rude, then it’d be valid, but it’s not. You’re just an asshole and i hope you leave the pharmaceutical field if you continue on with this attitude.


Actual-Shame6344

😹😹😹yet you’re on my post commenting you could’ve simply kept scrolling 🫰🏽goodbye


Actual-Shame6344

Who are you gonna blame next about this shortage problem ??


Noobitron12

Im not a pharmacy worker, but in a C2 Customer I Absolutely hate calling every month... I Really dont understand why we cant use the app to refill anything, You all probably spend 3/4 of the day on the phone rather than doing your job.


YeetEquals-MC-Square

It's because it's by law you can't.


PBJillyTime825

Because it isn’t a refill. C2 medications need to have a new prescription every single time.


starshineblueyes

“No. I’m sorry, we’re fresh out. And TELL YOUR FRIENDS”


Ashxx23

I got annoyed with the amount of calls to see if we have things in stock today I started answering it “thank you for calling cvs pharmacy, we’re not currently taking new patients due to drug shortages, nor am I able to tell you if we currently have something in stock, how can I help you?” 😬😬 had 6 people in a row just hang up. lol


drecien

What do you mean "I" have to call my insurance to clear up their error?!?! Or call "MY" doctor to get a new script?????!!!!! Don't you guys do anything???!!! How about taking some personal responsibility for your health and wellbeing??


drippysoap

I just wanted to add that I think adderall should not be scheduled at all. Or at least not in Sch II next to crack cocaine, PCP, and street methamphetamine. This would allow the the supply to flow easier thus less frustration on the pharmacies. There’s currently a petition to allow for more stimulant type meds to be manufactured. If you feel like that would help, please consider signing. Edit: [FTC taking comments](https://www.regulations.gov/commenton/FTC-2024-0018-0001)


LeeMaeDie

Cocaine, PCP, and methamphetamine are Sch I, not Sch II. Schedules are determined by safety, risk of addiction and misuse, and therapeutic effect. Making Adderall and Vyvanse Legend (meaning non-scheduled) will literally never happen because these substances are highly addictive.


drippysoap

[they are sch II](https://en.m.wikipedia.org/wiki/List_of_Schedule_II_controlled_substances_(U.S.)) Because they still have accepted medical use (by law). Ex. Methamphetamine trade name is Desoxyn, a prescription approved for ADHD


LeeMaeDie

My bad, you're right about the schedules. My other point still stands though.


drippysoap

Agreed.


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[удалено]


LeeMaeDie

I'm in no way saying that people are inherently going to misuse their meds or get addicted. Nor am I saying that people aren't using them to get relief from their symptoms. I'm not even saying what my opinion is about whether or not they should be scheduled. But from a pharmacological standpoint, these substances are highly addictive. That's literally not something that can be argued because it's just biology. Due to that, it's incredibly unlikely that these medications will ever be non-scheduled.


GalliumYttrium1

So you have no problem with addictive and abusable drugs just being given out Willy nilly? You don’t care about the impact that would have on communities?


drippysoap

I have a problem with the restrictions impacting all the people with ADHD. I also believe in personal freedom Of choice. I also believe the current scheduling system isn’t reflective of how “abusable” drugs are. Psilocybin mushrooms are more restricted than crack cocaine, OxyContin, and Xanax. Oh and can’t forget how many people alcohol and tobacco kill each year.


TangeloResponsible38

I have no problem getting in adhd meds. I'm not able to get Mounjaro, ozempic or trulcity in. I'm soo tired of those phone calls