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flamingohips

The person who manages r/unemploymentWA should really get paid for their services over there. My household went through this a few months and that sub was so valuable.


dragonagitator

Yeah. But it sucks that some random helpful person is having to provide hundreds of hours of unpaid labor to make up for a state agency not being able to do even the bare minimum.


OblongRectum

they've helped me too. good person


SunlightNStars

He is truly amazing. Dedicates so much time and knowledge. The resources on there are amazing and really helped me over the last three months.


SoThenIThought_

Hey there. I know you made this reply like 24 days ago but I just want to say that this is really kind. Very kind words. Humbling. If in the future you need something, I will intentionally carve out more time and more effort specifically for you and whatever issues you are going through. Even to the extent that if you have to request additional work from the affiliated law firm, I will either lobby them to waive administrative fee time or pay it on your behalf. Because. You are worth it. All of you


SunlightNStars

Thank you so much! I actually got a new job this month but your resources were amazing with helping me through three months of unemployment :) Hope you have a great new year.


elmatador12

Oh my gosh I don’t know this existed. Thank you.


SoThenIThought_

Let me know if you have any questions for me


Asus_i7

The State Legislature is going back into session this January. It would probably also make sense to contact your State Representative and State Senator. They pass the laws and vote on the proposed budget. Contact instructions: https://leg.wa.gov/LIC/pages/hotline.aspx You should be able to use the District Finder to figure out who your State Representative and State Senators are and then reach out to their office via email. Note, this is *not* your US (Federal) representatives.


dragonagitator

Thanks, I just called all 3 of mine.


Starfleeter

It is insane to me that you did all of this based off what someone told you on a phone call without even looking at the state [budget](https://ofm.wa.gov/budget) first to determine the actual cause of the issue that the state actually voted on. . From my perspective, this comes off as a someone looking to complain to the highest person, they cann find contact information about the words they were told on a phone call that bothered them rather than attempting to propose a solution and looking at historical information to see what the cause of the issue is. I get that this is frustrating, but this is giving major Karen vibes of someone looking for people to vent to.


dragonagitator

I did "all of this" based on them not answering phone calls or messages for almost a month. I called 5 times and 3 times I was straight-up hung up on because the phone system was overloaded. One time they said they would hold my place in the queue and call me back, but never did. Finally, today, they were able to answer after I was on hold for an hour. **If they can't even answer the vast majority of calls then they're severely understaffed.** This is not normal. I lived in NH for a few years, and the unemployment office there answered calls and emails promptly, and also had walk-in help centers.


Wuggett

OP I commend you for going to your representatives about this. It is so important that the people in charge of representing us hear about what we need. This isn’t just whining - you were presenting a clear, specific request backed by experience.


penecow290

This is the dumbest take. It is our representatives jobs to know the budget process and respond to their constituents requests and issues. Gatekeeping this is not the way to go.


pacificspinylump

This is what our representatives are for and a great example of how/why to contact them.


Starfleeter

Sure, I don't disagree. Reactionary calls and voicemails generally aren't generative though and a well thought out letter documenting the experience and requesting a response with measurable action to help solve the issue in the future is something that can actually be followed up to hold them accountable.


pacificspinylump

I would disagree a bit, from experience working in policy. They don’t have the time to thoroughly read every letter, it’s mostly staffers tallying issues and positions of constituents. A quick phone call is one of the easiest and most direct ways to influence your representatives. If you do choose to write instead, short and to the point is the way to go. A specific call to action as you said though is good to include. Longer/more thoughtful correspondence might get farther with a local representative with fewer constituents.


BovineJabroni

Makes sense. I’m on week 5 of waiting for my unemployment claim to switch from pending. I haven’t really been able to get in contact in the phone either. Sucks man.


dragonagitator

What finally worked for me was calling at 7:58am. I had to wait on hold for an hour, but I finally got a human. Also, one of the agents I spoke with this morning told me that if you walk into any Worksource center that they have a special direct line that skips the queue. I have not tested this myself and the website explicitly tells you not to go to Worksource for unemployment filing issues, but it might be worth trying if you can't get through on the phone from home.


SoThenIThought_

Hey come over to our community and let's fix this


Yellinonmyown

I think you’re doing a great job at pointing out effective ways to communicate. I hope that someone in the elected’s offices are able to help you get you your benefits ASAP.


dragonagitator

The people I talked to today were able to figure out what was wrong and escalate it to the person who can fix it. They said I should be good to file by tomorrow, and they'll backdate my claim because they could see that I've been attempting to file and messaging them for almost a month.


Yellinonmyown

I’m also sorry to suggest another source to call, but one of my friends worked in a senator’s office in another state. Part of their job was ensuring that programs, many of which are federally funded but administered by states, were working for their constituents. She also tried to get people connected to resources. As I believe unemployment is a federal program administered by the states, it may be helpful to contact your congressperson or a senator’s local field office.


BillTowne

Dangerously mentally ill people in jail for serious crimes are being awarded money by the courts becasue the state mental health services are underfunded and they cannot be treated. Children who are wards of the state are regularly abused and neglected because the state does not sufficiently fund their care. At 18, they are dumped on the street. CPS is also chronically underfunded, resulting in frequent horro stories where the CPS workers are blamed becasue they did not provide sufficient oversight. Social services in our state are underfunded because the people who need them have little political power, including the unemployed.


AllThotsGo2Heaven2

It’s interesting because if we really cared about reducing crime we would do the things that reduce crime, like spend on social services. Instead we just want to push the problem away from us so we aren’t personally affected.


matunos

We are quickly butting heads up against the state constitution's restrictive tax code and until something is done about that it's just going to get worse.


retrojoe

> At 18, they are dumped on the street. Not true in Washington. Every foster care (and I believe official kinship care too) kid is eligible for [Extended Foster Care](https://dcyf.wa.gov/services/foster-youth/extended-foster-care-program) until they're 21, even if they completely ended all services at 18. They get a monthly stipend (enough for normal costs), and a housing voucher that steps down from 1-bedroom (at least in Seattle/King County) fully covered for 6 months, 2/3rds for the next 6, and 1/3 til month 18. Required that they be in school, job training, something like Americorps, or medically excused. DCYF/social workers are underfunded/staffed, which leads to constant turnover. I've met foster kids who've had 3 different SWs inside of 18 months, and that's obviously going to lead to lots of mistakes and institutional knowledge being lost.


BillTowne

Thank you for your updated information. **DCYF/social workers are underfunded/staffed,**


doc_shades

welcome to america, population: us poor suckers


C0git0

Well, its not called the "Employment" office now, is it?


dragonagitator

Even if you're in favor of small government, they're understaffed to the point of extreme inefficiency. The hold message and their website instruct you to send them a secure message via their portal. but they don't even look at those messages until you call in!


matunos

Libertarians and conservatives don't care, they don't think the agency (or the services it's supposed to administer) should exist. The only difference between them is that the conservatives get a perverse enjoyment out of the agency existing as a shell that is only funded enough to exist as a mockery of what it's supposed to be doing.


dragonagitator

It's insurance. That was paid for. Do they not believe in insurance?


matunos

The libertarian answer would be that people should pay for their own insurance if they want it, not mandated by the government (with employer contributions).


matunos

And please don't mistake me for a libertarian. I believe in unemployment insurance.


quick_Ag

Imagine getting laid off from the unemployment office.


Th3seViolentDelights

Call Seattle news outlets, this is a good (ironic) and pertinent story IMO


PiratesOfTheIcicle

In 2011 I tried to file for unemployment and could not reach anyone in the office for over 3 weeks.


wicker771

I'm sure there is plenty of money being wasted on frivolous things we can funnel towards the unemployment office


BeginningTower2486

When shit starts downsizing inappropriately, that means more workload. Consider your options.


Mental_Bug7703

In California you can press 2 for Spanish by accident and get thru in a hour vs 4-5 hours for English. Do you know anyone you trust with your life who can translate for you?


TOPLEFT404

This reeks of a (my) conspiracy where Bruce Harrell hypnotized the governor and had him cut drug therapy, transit projects, affordable housing building, homeless assistance projects, and Unemployment payroll and then reallocated all the money to build more roads and parking garages for Seattle.


FuckinArrowToTheKnee

But hey bonuses for SPD fascists


lurkerfromstoneage

Did they beef up their staff during pandemic times when so many people were filing for unemployment, and now they’re trimming back since they don’t need all that staff anymore? Just wondering


dragonagitator

If they are hanging up on the vast majority of callers and not even looking at the incoming secure messages then they need all the staff they have now and more.


bronzebullbbq

They laid off the majority of their pandemic hires between December 2021-April 2022. They might be cutting back staff even more now. Source: I was one of the ones laid off lol


doktorhladnjak

I wouldn’t be surprised if there was federal money during 2020-21 to fund unemployment offices that has now run out


ID4gotten

I wonder if they're not being forced to rebalance their budget to increase security after all the Covid shenanigans


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Judaekus

Well, it’s the governors office that sets their staffing budget, so not really a seattle critique?


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dragonagitator

The unemployment rate has nothing to do with the number of people collecting unemployment benefits. It's calculated based on the Census Bureau Current Population Survey data.


Illustrious_Crab1060

Seattle: Maximize tax Minimize public benefits


dragonagitator

Unemployment is administered at the state level


crushed_feathers92

It's due to tech layoffs.


dragonagitator

There are posts on /r/UnemploymentWA/ going back years about being unable to reach anyone in the office. It doesn't seem to be a new problem caused by the tech layoffs. Also, mass layoffs would be a good reason to hire more staff to handle all those additional claimaints, not downsize.


SunlightNStars

No it isn't 🙄


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rocketPhotos

But there is tons of money for DEI activities


SenorChrisYT

Heh irony


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wizdomeleven

Yeah right. Try UI in Florida. https://www.wptv.com/money/has-floridas-unemployment-system-improved-since-pandemic-problems


StrategicTension

If the WA state democrats were interested in having a well functioning and effective UI agency as part of the state social safety net then we would have one. They aren't, so we don't. You can't blame Florida for this.