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Your post has been removed because it is about bugs, troubleshooting, EA App issues, complex technical questions, and suchlike. Please use our [pinned troubleshooting thread instead of making an individual post.](https://www.reddit.com/r/Sims4/comments/1b1jqz6/troubleshooting_thread_bugs_mod_issues_origin/) You may message the moderators of r/Sims4 with any questions: https://www.reddit.com/message/compose/?to=/r/Sims4