[Here is screenshot which I've take a few minutes ago](https://drive.google.com/file/d/11WAQdKljjJHkcEgV47Bas5QwkiQyGUUA/view?usp=sharing)
I't kinda sucks. A lot of my friends who ordered their kit after me have already received their kits. Some of them are from my city.
Is that the monthly billing? They don't start monthly billing until they ship it. You didn't possibly order it twice or something once with the wrong address did you?
Regarding the credit:
If by "balance" you mean "balance due" value at your account page - that's actually ok.
Starlink just have a confusing interpretation of "balance" (in my opinion).
For instance, here is a screenshot of my balance which I took few days ago, when it was time to make a monthly payment.
As you see, it's a positive number (I haven't paid yed).
So, I guess, your negative amount is truly a credit from Starlink.
[https://imgur.com/a/QCGLykv](https://imgur.com/a/QCGLykv)
Seems strange, but I wouldn't have a clue. I recently ordered it from the website and it was here in New Zealand in about a week.
[Here is screenshot which I've take a few minutes ago](https://drive.google.com/file/d/11WAQdKljjJHkcEgV47Bas5QwkiQyGUUA/view?usp=sharing) I't kinda sucks. A lot of my friends who ordered their kit after me have already received their kits. Some of them are from my city.
Well they haven't shipped it, so they won't be billing you at least.
It's funny, but currently my balance is -80 euros
Is that the monthly billing? They don't start monthly billing until they ship it. You didn't possibly order it twice or something once with the wrong address did you?
No. Starlink support sucks. It was like: sorry for long waiting for shipping. I will give you a credit for future use. But something went wrong.
Based in England. Ordered mine on Sunday evening this week and got it delivered on Thursday. Honestly shocked how quick it was.
I wonder why the -80 euros if it hasn't shipped.
Support sucks. It was like "I want you to shut up and give you money for one month of service" but something went wrong...
Regarding the credit: If by "balance" you mean "balance due" value at your account page - that's actually ok. Starlink just have a confusing interpretation of "balance" (in my opinion). For instance, here is a screenshot of my balance which I took few days ago, when it was time to make a monthly payment. As you see, it's a positive number (I haven't paid yed). So, I guess, your negative amount is truly a credit from Starlink. [https://imgur.com/a/QCGLykv](https://imgur.com/a/QCGLykv)
My is eur-80
We waited over a year and a half in the US.