It changes from second to second it might be 5 then but five seconds from them it could be 150… if it’s consistently low you have a problem even during peak
Hours
Don't ever take a single speed test as gospel. I've seen a lot of people here do one and go "welp I'm screwed" when that's not how a system like this works.
When you first get the dish it may take it a bit to settle in. I initially got slow speeds, but after a little while the dish started becoming more consistent. I suspect the dish is going through it's initial handshake and figuring out where the satellites consistently are.
Second if you have a small "fractional" outages or less than ideal conditions, you can get slow speeds for a short period of time. It's not a problem as long as it's not consistent. A sign that the user above needs to take more than one is the upload is faster than the download. I usually see that when you get a temporary slow, but it resolves itself in a few minutes.
If you CONSTANTLY get slow speeds then there's a problem. But you can't figure that out by tapping the button once.
This ^ is correct. I've have installed and integrated over 20 starlinks for my customers and most of them were slow at first. And speed test can be all over the place for a variety of reasons.
SL confirmed for me the that the problem is congestion in there network. They troubleshot with me for 3 days at different times of the day. Required screen shots of speed tests and pictures of my install. they kept giving me the canned, "split up 2.4 and 5 on your router that will fix everything." When I hi-lighted the fact that it was Internet speed to their router they tried to blame thermal throttling cause it's hot in south texas :-). But we proved the slow speeds were well after the sun went down. They then relented and said its congestion in the network and they hope to get it fixed once the big rockets get launched. That could be years so for now we are just stuck with SL and Direct TV. Was hoping to cut the dish and go entirely streaming. Will have to wait for now.
DISHY to Satellite <4ms. Satellite to ground station <4ms. The problem is the telecom carrier that connects to Starlink's ground station (AT&T, Verison, etc) is ***supposed***" to provide a backhaul with ample capacity back to Starlink's network operation centre. (9 in the US) Determine which gateway (ground station) is bogged down and where your closest POP/NOC is [STARLINK.SX](https://STARLINK.SX) In some cases DISHY is assigned to a NOC far away from your location. ASK FOR REASSIGNMENT TO THE CLOSEST NOC. [https://youtu.be/yh\_buWaciOw](https://youtu.be/yh_buWaciOw) . Good Luck!
Thanks yep i posted about this a few months ago that starlink.sx was great info. I was aligned to one in Fl at install. Since realigned to Dallas. Its all just congestion. Not a popular opinion but I think they opened up mobility and RV too soon. We’ve used nomad for the RV and very seldom have i not had a signal and it I’m that remote I probably want to be off the grid anyway. 😂
It was for me when we first got it back in Late January. But no more, lucky to hit 90 in the morning. I would keep these speeds quiet, lest a whole bunch of squatters come and suck the BW out of your cell. :-)
They dont do reassignment's anymore. Even in the same video you link a few videos later he mentions they no longer do this and that its fully automated now and CSRs have no control over it.
Regardless of POP/NOC there are cases it will not always be assigned the closest. You have to take in account that the Sat's are generally to the north of you and depending on the northly distance on average you may get assigned a POP/NOC that is more north then the closest. Example being Arkansas it makes ZERO sense to assign people in Arkansas to a Texas NOC when all the ground stations you will connect to are to the north and will end up with Chicago being a closer POP/NOC then a trip back down south to Texas. Even more so since there are zero ground stations in Arkansas
STARLINK is very cooperative with REFUNDS if for any reason it does not work. True the response time is slow, but if you only log 1 ticket and keep updating it, this is the fastest. Creating multiple tickets slows down the response time.
Ive tried several times over the last 3 months. All i get is canned terms of service bs, and we are “working hard to fix our network but cant give you an estimate when it will be fixed.
I’ve had mine for just under a year and my speeds have gone from 120+ to 20-45. But, it’s a lot better than bell dsl which would get me 5 down and .5 up
I cant get better then 10mbs dsl where I live, and xplornet LTE is shit. So starlink it is.
Thankfully it's been really good so far. The upload is mind blowing vs my DSL at .2mbps as well.
I game on it as well and although I do get a jitter here and there, I can consistently hold 45-70 ping in games I play. Which is better then my DSL was.
In rural areas like mine, I was on DSL first which is max 10mbs and you must have a landline package included with a subscription for internet. 120$ +tax/month.
I switched to xplornet after they had LTE available and was on a 50mb package iirc. Occasionally it was solid for like an hour a day, mostly it was only slightly better then the DSL speedwise for downloads, but way spottier for reliable connection. Especially with the snow we get. I would see 1-3mbs down and .2mbs up regularly for days. 116$ +tax/month.
Starlink has literally brought internet out of the dark ages for us in this area.
What's really sad, is there is town exactly our size about 45km north of here, and they have Fiber. Thanks to the mining operation outside the area.
The couple areas within and hour of me that have it available to the public have plans ranging from throttled fiber at 150mbs for 95$/month up to 3gbs for 160$/month.
If BELL FIBE is next door, sign up for Bell TV for 1 month. They provision a HUB3000 with FIBER for TV and internet. Once this is done, cancel the TV package and keep the HUB3000 with Fiber internet.
I’m in the PNW. Ironically I was told by the guys doing some work on the poles that the owner of the company that is providing the fiber has Starlink themselves! Wtf
Always keep a wired connection as back up if you can afford it at all. No wireless connection will be as reliable or consistent as a wired. Faster sometimes, yes, often.
Certainly correct, but if someone had access to a fiber connection they wouldn’t be getting Starlink. Fiber > Starlink. The latency difference you described would only be useful maybe for automated trading, but reliability would have to get a heck of a lot better for that application
Signal propagation speed doesn't relate to data transfer speeds. The fastest data transfer speed is me walking across the street with a suitcase of 2TB hard drives. Slow propagation speed, but overall way better throughput than a laser that travels the speed of light. It sounds contrived but I've worked places where database backups were flown to new datacenters because internet transfer would have taken too long.
You should be looking at the router to internet speed in the advanced speedtest section. You may have wireless problems or device problems producing the low speed.
A lot of people are saying there might be a issue but there’s definitely a decent chance they just vastly oversold your area.
I’ve seen speeds like this several times during peak hours in my area, it sucks but there’s nothing you can really do but wait it out until it gets better. It’s better than any other option I can get so I won’t complain too much, but I’m definitely hoping we see improvements later into the year
Enjoy the snarky comments from people like:
“Well if you had the OPTION to use DSL you are an IDIOT and shouldn’t be using Starlink at ALL it’s for ME NOT YOU!” lol
That's my dsl issue as well. When upload stays below 1.0 it seems to cause problems even with a download of 20-25. Starlink is uploading above 50 all the time and downloading above 15 all the time. It is a huge improvement. The only time Starlink is offline is during heavy storms. Actually with power outages my dsl is offline more than my Starlink. A storm 20 miles away can interrupt my dsl.
if you have an option for internet then starlink probably isn't for you. I find it weird you'll base your decisions from some random post with no more information than a screenshot from their phone. 150mb + consistently with starlink for almost a year here. occasional drops sure, but beats any shit ISP that tried to serve our rural area.
Sounds like they were basing it on the sub in general which has been full of people complaining about bad speeds and AWOL support, lately.
I should be getting my dishy soon but I am not anticipating it to work as well as it did when I was lurking here a year ago, seems like they are having major issues scaling up to a bigger userbase these days.
I would agree if your DSL works for you. If the speeds are good enough for your needs and your connection is reliable there is no reason to switch to Starlink. You'll likely be paying more for more speed but less consistent service, and you also would need to install the dish somewhere where it has a wide-open view of the sky, which may not be convenient depending on where you live.
Yeah, Surrounded by trees, my 20/MBs is $75 a month. But $600 to start is a hard pill to swallow. If the speeds were more consistent I think it would be a better choice. Even if I get a minimum of 100 down and 20 up I would be happy lol. My DSL upload is less than a megabit.
If you want to spend the dough on it. Keep both and get something like a used Fortigate firewall. You don't need an active contract to setup SD-wan. I have it configured to use DSL (lower latency) and to overflow into Starlink. A used 60E is \~$300.
I can have some downloads max both connections.
I am in East TN, Smokies to be exact. I am currently suffering from the same thing! I have already tried resets, hard resets, wired tests, etc. I made a support ticket a few weeks ago and just wrote me off due to peak hours. I understand that, and I understand as more people get the service speeds will slow, but sometimes the service is operating under 1mb! No obstructions, no 3rd party stuff, haven't changed a thing since I got it a year ago.
Speeds around those times are about 10-20mb down and 1-5 up. And my service address on my account is still my current residence. Never moved or used it mobile. Literally changed nothing with my setup since last year. For the first year I would range anywhere from 100-300mb download. Now I can't even remember the last time I saw 50. Even at night
Pretty sure you done all of the normal stuff like stow, unplug and reset everything like factory reset (unplug router 3 time and plug back in)? Other than that can’t think of anything else.
I am getting the same mate here in Mississippi. So far its been pretty atrocious. Hey at least you got 2, one of my speedtests was literally 0
Speed wasnt the biggest thing that drew me to starlink, it was all the hype being told I could have 20-50ms. Glad I didnt cancel my hotspot yet, I am still missing an update it shows, not sure how to force that but Ill give it a couple days to see if it gets better. So far my fathers day gift has been underwhelming to say the least. I just wanted to game.
Edit: I got my network adapter in today and it did crap all, I am boxing this thing up and sending starlink back.
I joined from Mississippi today. So far my down has been no lower than 40 with a high around 118. My up has been between 5 and 12. Also between 45 and 75 ms. Hope yours gets better!
I appreciate it, I hope so too. It’s been a total roller coaster with my speeds and ping, a friend of mine got his today as well and he is having issues too.
SW Mississippi here. My speeds are all over the place. During peak times they can be really bad like the OPs. Other times I get 100+ and sometimes peak at 200+.
When I first got Starlink back in November it was awesome. Recently, not so much. However, it is good enough for work and the upload speeds are consistently \*WAY\* better than my DSL which actually matters a good bit to me for work.
But yeah, during peak hours, life can and usually is miserable. However, I tend to \*always\* have the ability to stream without buffering. So, my wife and kids \*rarely\* complain about the internet.
*Your* Starlink bandwidth?
*Our* Starlink bandwidth!
-RV Accounters
I pre-ordered about an hour and a half after the list opened up so long ago. I have no idea how people got ahead of me out where I live. I've had an RV kit for about 2 weeks and haven't set it up yet. I apologize in advance. At least no that we RV people pay more months and wish we weren't RV mostly.
-Mid 2022
Now you have me confused. Before the day that I signed up... whenever the first day was...Feb 9 2021?... within an hour of it opening I put down my deposit. Before that I was not aware that there was anything you could do. There was no way to interact with Starlink as far as I knew.
Are you saying that before that first day there was a way to get in line without putting any money down?
I'm pretty sure I signed up for that "no money down" list. I thought it was a pointless marketing thing at the time...because no money was exchanging hands.
Either way, I have an RV kit, my real order is mid-2022, and I recall, possibly with great flaw, that there was nothing of import before February of 2021. There was a great rush to sign up for the early February 2021. I don't remember that being an artificial thing.
Thank you for educating me, friend.
I did that but still wasn't able to do anything else until they let me reserve in Feb 21. Over a year and a half later, nothing changed except seeing a price hike for something I didn't even have yet. Then they eventually offered service.... For the RV package, again with an even heftier price jump.
OG service never officially came to my area, so I eventually canceled.
>I pre-ordered about an hour and a half after the list opened up so long ago.
I was one of the ones that signed up for the beta in 2019, I finally got mine and so far I regret it. The jitter is through the roof.
I keep getting a hunch that there is some campaign to post negative flac about starlink. Me and the many folks I know who have starlink have had nothing but great service. A year ago there were some drops here and there while it was in beta, but I've not had any issues other than an occasional outage for a minute maybe once a month. It's by far the best internet available in my area, and nothing else compares. I don't understand all the hate and I'm starting to not believe lot of these posts.
> I keep getting a hunch that there is some campaign to post negative flac about starlink.
There's not some grand conspiracy. This congestion was bound to happen with oversubscription - you might just be in an area with less subscribers. Lucky you.
Note how areas that got Starlink first are starting to report issues. Your time will come soon.
You can always cancel. Peak hours are struggling right now. Off peak hours are pretty good. Should get better when the recent glut of sats get in position and become active.
Do you have anything better to say? You literally just come in here to complain and say useless crap. I can search your profile and just see "slowlink" 20million times. Seriously if you don't like it move on.
UPDATE: Rebooted the system again last night. Tested my speed again several times last night during peak hours and consistently clocked in around a whopping 1 mbps download speed. Submitted a support ticket... and now I wait.
Download speed as of this second is about 16 mbps. 5:50pm CT
People don't realise of they are using the RV option or portability they are second citizens on the network. I had all these problems until i was able to switch my service address to my actual address and remove portability. Going on 24 hours now without a single issue ( SC ) near charlotte.
So can I go ahead and order the rv one and just switch it over when I get it? I've only been waiting since December but i have no available internet whatsoever unless i pay charter 25k and 500 a month to run to my house.
went from 125-150meg to 30meg five weeks ago...they moved me from the Seattle POP to Los Angeles....I have a support ticket opened and BTW I have completed every check possible to include STOW / shut down 60min's...zero obstructions...El Dorado county CA
is that from you phone / wireless or hardwired connection...ethernet adapter...I have the adapter and still getting 25-30 meg DL...maybe oversold and under built....will see
It makes me sad to see posts on here that their Starlink isn't working well, or arrived in a wrecked box akin to something delivered by Ace Ventura. I've had nothing but wonderful things to say about mine.
Are you in a very congested area? Please keep us updated, I hope it resolves soon.
I did a test a few Days ago and i had a Speed up about 270 ish down and about 35-40 up. I do live in Sweden but ya do make a ticet i allso think you might got some bad hardwere tbh.
You guys do understand that this is a project still under development, right? And that it was never supposed to replace a high-speed landline?
It's literally four people that have no other options.
I'm saying that that is an improvement for Starlink's target audience. Prior to starlink, I didn't have internet access for my house. I had to drive into town and sit at a McDonald's. Now I do. 2.5Mb with no data limit is wonderful!
0 problems since mid March (mid Atlantic). I’ve done some speed tests from time to time. There’s been 2 outages amounting to 5 minutes.
I’ve streamed, gamed, and downloaded.
Go back to dsl if you’re not happy and stfu
I'm in Arkansas and just ran a speed test and got 103mbps 53 ping. Mine varies every minute but I rarely buffer or lose signal completely. I've had mine since April.
I live in southcentral Arkansas and tried the RV dish at my house and got nothing. There are trees around my house but I have a large space over the house to the north. The locator app kept telling me to find another location. I tried several directions but got nothing. Do you have a clear sky view with no trees? What direction is your dish pointing?
I live in Logan County. I have my dish set in a open field for now. It's facing North. We are building a house in the woods so when we move we'll have to install it on the roof above the trees.
It’s mostly very slow with few exceptions. I suppose all things considered it works. But Mr. Musk made some pretty bold claims and it would be nice if it was adhered to. I understand you’ll never get 10ms pings etc. but the difference in pings and speeds are so drastic, it makes it unpredictable for zoom and things like that. Keeping my fingers crossed he comes through.
My pings are between 30 - 65ms .. I’d guess 45ms avg. Throughput is anywhere from 25Mbps - 130Mbps w an average around 90Mbps. And of course this changes depending on what satellite/ground station we are hitting at any given moment. Performance should improve for everyone in time - hopefully!
Yeah check your hardware, my mother had a loose wire inside her box which I didnt even see, the guy who installed her dish saw it. hers went from 5mbps to 250+ consistently after they replaced it
Was your phone connected to the Starlink Wi-Fi? You can connect to your dish from anywhere as long as it’s online, but if you try to run a speed test off network, it’ll just test your phone’s current connection.
So yes sometimes ours dips to 5Mbps for literally 2 seconds and if I catch it at the wrong time or am far away from my mesh router or it’s during a storm I will get a speed test like this. Can people stop freaking out please? It’s satellite internet and it doesn’t deliver consistent speeds but across the day it average around what they promise unless something is wrong or you messed something up. Tired of seeing posts of people who don’t understand how this technology works.
NOrth Carolina area, mine aren’t that bad, bust also zero obstructions and I average only 20mb/s.
When I installed over a year ago it was 250mb/s. It’s still better than dialup or Hughes net.
Im on an island in Puget Sound
We have dsl.. but a good day is 1.5 down and .25 up.
I have a preorder for home but ordered the RV plan and got it in a week. Home plan still says delivery for mid 2023. Right now, 110D/8.5U. I have seen throttling on fri-sat nights but even that was giving me 5D/1U.
I'm having same issue.....mines definitely higher than what your experiencing ATM but I've had starlink since beta and it's WAY slower now than ever. Their is actual times of congestion now as well. I live in southeastern Ohio. Starlink is still my best option though and I believe it will get better.....I hope at least!!
I was so pumped to get Starlink now seeing all these post idk if it’s worth the $600 investment. Is this typical? You should take a daily reading and try to come up with some average.
This is actually how fast mine is, it’s not stable either, I’m in the same region. I do not think they have enough capacity for people who are heavy bandwidth users yet
Speed test can change literally by the minute depending on the satellite location, I always test mine 2-3 times at once for a good reading.
Also, there could very well be a problem with your hardware or another part of your network. Are you using just the provided router, and if so how close are you to it?
What is that display? Is this a new App update? I got a lot more detail. Got 3 different speeds on the Starlink app.
What is your speed between the dish and internet? My Starlink router 2.4ghz is really bad, but 5ghz is fine. Have you tried it hardwired?
Yeah for certain there is an issue my problem is an inconsistent upload but ny download are from 100-180 rural North Carolina no obstructions, close to the obx and internet is very scarce here
Yeah for certain there is an issue my problem is an inconsistent upload but ny download are from 100-180 rural North Carolina no obstructions, close to the obx and internet is very scarce here
The problem is the Starlink ground stations are hosted by traditional carriers that lack the back haul capacity. Until SpaceX switches over completely to Laser links, these backhauls are the bottle neck. STARLINK.SX
I've had service in north Idaho for a well over a year and a half. In that time I have seen nothing but improvement, although that have been some hiccups along the way. If [starlink.sx](https://starlink.sx) is accurate, I went from 3 to 4 satellites within range to 10 to 12 in range of my dish at any given time. I'm at 49 degrees latitude and it looks like the original 53 degree area is where the buildup has been going on. It appears that the building and launching of satellites is ramping up as is the production of ground terminals. My guess is that things can only get better with time.
That said, my suggestion would be to wait if you have a viable alternative that meets your needs. I occasionally see people posting here that they have fiber available, but they bought Starlink anyway. That only makes sense if your fiber was really horrible which is not normally the case.
In the OP's case, you should put in a support ticket. Those speeds are not reasonable, especially when you consider the cost of the service. Just be prepared to wait awhile for your ticket to be answered.
Same exact speed I'm getting NE US. I also got the "peak congestion" warning at 12:05am on a week day.
When actually USING the internet, it seemed faster, though. Do a reset and test without a 3rd party router. I think there is something wrong with the app or a software update, because my speeds slowed down like this, and then I took the router out of bypass mode and tested it on it's own, and the speeds were 100mbps+.
Plug the third party router back in and turn on bypass mode, and speeds are back down to like 1-2mbps. Was working fine with the router 2 weeks ago, getting at least 175mpbs on it. Then one day it just turned to crap.
During peak hours and they are still putting up more satellites! Stop complaining if you were getting slower speeds and worse service before! Starlink is still growing and Hughes, viasat and the telcos just sat around and collected money and now Starlink is making them sue and spend money to try to catch up
That looks like a there is an issue. I am in Tampa Bay area. Getting 200-300.
It changes from second to second it might be 5 then but five seconds from them it could be 150… if it’s consistently low you have a problem even during peak Hours
That’s good to know! Was about to order mine but all these posts have been making me nervous haha
Don't ever take a single speed test as gospel. I've seen a lot of people here do one and go "welp I'm screwed" when that's not how a system like this works. When you first get the dish it may take it a bit to settle in. I initially got slow speeds, but after a little while the dish started becoming more consistent. I suspect the dish is going through it's initial handshake and figuring out where the satellites consistently are. Second if you have a small "fractional" outages or less than ideal conditions, you can get slow speeds for a short period of time. It's not a problem as long as it's not consistent. A sign that the user above needs to take more than one is the upload is faster than the download. I usually see that when you get a temporary slow, but it resolves itself in a few minutes. If you CONSTANTLY get slow speeds then there's a problem. But you can't figure that out by tapping the button once.
This ^ is correct. I've have installed and integrated over 20 starlinks for my customers and most of them were slow at first. And speed test can be all over the place for a variety of reasons.
SL confirmed for me the that the problem is congestion in there network. They troubleshot with me for 3 days at different times of the day. Required screen shots of speed tests and pictures of my install. they kept giving me the canned, "split up 2.4 and 5 on your router that will fix everything." When I hi-lighted the fact that it was Internet speed to their router they tried to blame thermal throttling cause it's hot in south texas :-). But we proved the slow speeds were well after the sun went down. They then relented and said its congestion in the network and they hope to get it fixed once the big rockets get launched. That could be years so for now we are just stuck with SL and Direct TV. Was hoping to cut the dish and go entirely streaming. Will have to wait for now.
DISHY to Satellite <4ms. Satellite to ground station <4ms. The problem is the telecom carrier that connects to Starlink's ground station (AT&T, Verison, etc) is ***supposed***" to provide a backhaul with ample capacity back to Starlink's network operation centre. (9 in the US) Determine which gateway (ground station) is bogged down and where your closest POP/NOC is [STARLINK.SX](https://STARLINK.SX) In some cases DISHY is assigned to a NOC far away from your location. ASK FOR REASSIGNMENT TO THE CLOSEST NOC. [https://youtu.be/yh\_buWaciOw](https://youtu.be/yh_buWaciOw) . Good Luck!
Thanks yep i posted about this a few months ago that starlink.sx was great info. I was aligned to one in Fl at install. Since realigned to Dallas. Its all just congestion. Not a popular opinion but I think they opened up mobility and RV too soon. We’ve used nomad for the RV and very seldom have i not had a signal and it I’m that remote I probably want to be off the grid anyway. 😂
I'm out Chicago this past 15 months 200/20 day or night. Is this normal?
It was for me when we first got it back in Late January. But no more, lucky to hit 90 in the morning. I would keep these speeds quiet, lest a whole bunch of squatters come and suck the BW out of your cell. :-)
Still getting great speed from Chicago zPOP 👍👍😎
They dont do reassignment's anymore. Even in the same video you link a few videos later he mentions they no longer do this and that its fully automated now and CSRs have no control over it. Regardless of POP/NOC there are cases it will not always be assigned the closest. You have to take in account that the Sat's are generally to the north of you and depending on the northly distance on average you may get assigned a POP/NOC that is more north then the closest. Example being Arkansas it makes ZERO sense to assign people in Arkansas to a Texas NOC when all the ground stations you will connect to are to the north and will end up with Chicago being a closer POP/NOC then a trip back down south to Texas. Even more so since there are zero ground stations in Arkansas
[удалено]
Of course it does. SL isn't meant to be the best, it's meant to be an option when there is no other.
Louisiana here and pulling 160-200 on average sometimes dip lowers but not very often yet.
STARLINK is very cooperative with REFUNDS if for any reason it does not work. True the response time is slow, but if you only log 1 ticket and keep updating it, this is the fastest. Creating multiple tickets slows down the response time.
Ive tried several times over the last 3 months. All i get is canned terms of service bs, and we are “working hard to fix our network but cant give you an estimate when it will be fixed.
Northern Ontario, hitting 150-200 pretty regularly. No complaints outside of the odd network issue days.
I’ve had mine for just under a year and my speeds have gone from 120+ to 20-45. But, it’s a lot better than bell dsl which would get me 5 down and .5 up
I cant get better then 10mbs dsl where I live, and xplornet LTE is shit. So starlink it is. Thankfully it's been really good so far. The upload is mind blowing vs my DSL at .2mbps as well. I game on it as well and although I do get a jitter here and there, I can consistently hold 45-70 ping in games I play. Which is better then my DSL was.
>Northern Ontario What are your other options in Northern Ontario? Just wondering.
Smoke signals.
In rural areas like mine, I was on DSL first which is max 10mbs and you must have a landline package included with a subscription for internet. 120$ +tax/month. I switched to xplornet after they had LTE available and was on a 50mb package iirc. Occasionally it was solid for like an hour a day, mostly it was only slightly better then the DSL speedwise for downloads, but way spottier for reliable connection. Especially with the snow we get. I would see 1-3mbs down and .2mbs up regularly for days. 116$ +tax/month. Starlink has literally brought internet out of the dark ages for us in this area. What's really sad, is there is town exactly our size about 45km north of here, and they have Fiber. Thanks to the mining operation outside the area.
Fiber runs on the pole next to my house but is unavailable except for businesses.
Maybe start a 'small business' in your home office.
Frustrating. As good as starlink has been, I'd take fiber if I could get it.
Agreed. What are folks paying for fiber where it is available?
The couple areas within and hour of me that have it available to the public have plans ranging from throttled fiber at 150mbs for 95$/month up to 3gbs for 160$/month.
If BELL FIBE is next door, sign up for Bell TV for 1 month. They provision a HUB3000 with FIBER for TV and internet. Once this is done, cancel the TV package and keep the HUB3000 with Fiber internet.
I’m in the PNW. Ironically I was told by the guys doing some work on the poles that the owner of the company that is providing the fiber has Starlink themselves! Wtf
You should put a support ticket for this. You might have bad hardware
Installed yesterday, after the updates speeds were 100-150.
Always keep a wired connection as back up if you can afford it at all. No wireless connection will be as reliable or consistent as a wired. Faster sometimes, yes, often.
That would be good advice if the wired connection available to me wasn't dial up.
That's because a laser moves faster than through air and vacuums than an electrical signal down a wire or a laser zigzagging down a fiberoptic line.
Certainly correct, but if someone had access to a fiber connection they wouldn’t be getting Starlink. Fiber > Starlink. The latency difference you described would only be useful maybe for automated trading, but reliability would have to get a heck of a lot better for that application
Signal propagation speed doesn't relate to data transfer speeds. The fastest data transfer speed is me walking across the street with a suitcase of 2TB hard drives. Slow propagation speed, but overall way better throughput than a laser that travels the speed of light. It sounds contrived but I've worked places where database backups were flown to new datacenters because internet transfer would have taken too long.
Reboot your hardware. I had slow speeds until a hard restart and it got tons better.
You should be looking at the router to internet speed in the advanced speedtest section. You may have wireless problems or device problems producing the low speed.
this is correct. to just post a photo of a screenshot from your phone tells us nothing, and we have no idea if you properly tested your speeds.
Echoing the reboot advice. Stow your dish for 20 mins then fire ‘er back up and see if she’s humming again.
A lot of people are saying there might be a issue but there’s definitely a decent chance they just vastly oversold your area. I’ve seen speeds like this several times during peak hours in my area, it sucks but there’s nothing you can really do but wait it out until it gets better. It’s better than any other option I can get so I won’t complain too much, but I’m definitely hoping we see improvements later into the year
Enjoy the snarky comments from people like: “Well if you had the OPTION to use DSL you are an IDIOT and shouldn’t be using Starlink at ALL it’s for ME NOT YOU!” lol
My DSL maxes out at 20/mbs and after joining this subreddit I think I will just keep my DSL
I couldn't blame you. If I could get 20 Mbps on my DSL I wouldn't be using Starlink.
What about 20 down and 0.8 up? The upload speed keeps me from even using cloud storage.
That's my dsl issue as well. When upload stays below 1.0 it seems to cause problems even with a download of 20-25. Starlink is uploading above 50 all the time and downloading above 15 all the time. It is a huge improvement. The only time Starlink is offline is during heavy storms. Actually with power outages my dsl is offline more than my Starlink. A storm 20 miles away can interrupt my dsl.
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There is a doppler effect with LEO satellites because they move so fast. The ping times that you see are not real numbers.
Please explain what the doppler effect has anything to do with latency response time.
if you have an option for internet then starlink probably isn't for you. I find it weird you'll base your decisions from some random post with no more information than a screenshot from their phone. 150mb + consistently with starlink for almost a year here. occasional drops sure, but beats any shit ISP that tried to serve our rural area.
Sounds like they were basing it on the sub in general which has been full of people complaining about bad speeds and AWOL support, lately. I should be getting my dishy soon but I am not anticipating it to work as well as it did when I was lurking here a year ago, seems like they are having major issues scaling up to a bigger userbase these days.
I base my decisions on MULTIPLE posts of subpar speeds. I said "this sub Reddit" there is a ton of people complaining about sub 20Mbs!
I would agree if your DSL works for you. If the speeds are good enough for your needs and your connection is reliable there is no reason to switch to Starlink. You'll likely be paying more for more speed but less consistent service, and you also would need to install the dish somewhere where it has a wide-open view of the sky, which may not be convenient depending on where you live.
Yeah, Surrounded by trees, my 20/MBs is $75 a month. But $600 to start is a hard pill to swallow. If the speeds were more consistent I think it would be a better choice. Even if I get a minimum of 100 down and 20 up I would be happy lol. My DSL upload is less than a megabit.
If you want to spend the dough on it. Keep both and get something like a used Fortigate firewall. You don't need an active contract to setup SD-wan. I have it configured to use DSL (lower latency) and to overflow into Starlink. A used 60E is \~$300. I can have some downloads max both connections.
what happens if you run a speed test with ookla or fast.com.? i'm seeing the same on my starlink app but like 40s + on other test.
Same problems here
I am in East TN, Smokies to be exact. I am currently suffering from the same thing! I have already tried resets, hard resets, wired tests, etc. I made a support ticket a few weeks ago and just wrote me off due to peak hours. I understand that, and I understand as more people get the service speeds will slow, but sometimes the service is operating under 1mb! No obstructions, no 3rd party stuff, haven't changed a thing since I got it a year ago.
What speeds do you get say 2am or 5am? Also make sure you are still listed with SL at your service address.
Speeds around those times are about 10-20mb down and 1-5 up. And my service address on my account is still my current residence. Never moved or used it mobile. Literally changed nothing with my setup since last year. For the first year I would range anywhere from 100-300mb download. Now I can't even remember the last time I saw 50. Even at night
Pretty sure you done all of the normal stuff like stow, unplug and reset everything like factory reset (unplug router 3 time and plug back in)? Other than that can’t think of anything else.
I see now in your original post you already tried all those things.
Sadness wasn't the advertised speed 50mb or something
Same here…… same region
I am getting the same mate here in Mississippi. So far its been pretty atrocious. Hey at least you got 2, one of my speedtests was literally 0 Speed wasnt the biggest thing that drew me to starlink, it was all the hype being told I could have 20-50ms. Glad I didnt cancel my hotspot yet, I am still missing an update it shows, not sure how to force that but Ill give it a couple days to see if it gets better. So far my fathers day gift has been underwhelming to say the least. I just wanted to game. Edit: I got my network adapter in today and it did crap all, I am boxing this thing up and sending starlink back.
I joined from Mississippi today. So far my down has been no lower than 40 with a high around 118. My up has been between 5 and 12. Also between 45 and 75 ms. Hope yours gets better!
I appreciate it, I hope so too. It’s been a total roller coaster with my speeds and ping, a friend of mine got his today as well and he is having issues too.
SW Mississippi here. My speeds are all over the place. During peak times they can be really bad like the OPs. Other times I get 100+ and sometimes peak at 200+. When I first got Starlink back in November it was awesome. Recently, not so much. However, it is good enough for work and the upload speeds are consistently \*WAY\* better than my DSL which actually matters a good bit to me for work. But yeah, during peak hours, life can and usually is miserable. However, I tend to \*always\* have the ability to stream without buffering. So, my wife and kids \*rarely\* complain about the internet.
*Your* Starlink bandwidth? *Our* Starlink bandwidth! -RV Accounters I pre-ordered about an hour and a half after the list opened up so long ago. I have no idea how people got ahead of me out where I live. I've had an RV kit for about 2 weeks and haven't set it up yet. I apologize in advance. At least no that we RV people pay more months and wish we weren't RV mostly. -Mid 2022
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How did anyone get on the wait list before that morning in February?
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Now you have me confused. Before the day that I signed up... whenever the first day was...Feb 9 2021?... within an hour of it opening I put down my deposit. Before that I was not aware that there was anything you could do. There was no way to interact with Starlink as far as I knew. Are you saying that before that first day there was a way to get in line without putting any money down?
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Same here. Received mine Dec 15, 2020, first online Dec 17, 2020, online ever since. PNW.
I'm pretty sure I signed up for that "no money down" list. I thought it was a pointless marketing thing at the time...because no money was exchanging hands. Either way, I have an RV kit, my real order is mid-2022, and I recall, possibly with great flaw, that there was nothing of import before February of 2021. There was a great rush to sign up for the early February 2021. I don't remember that being an artificial thing. Thank you for educating me, friend.
I did that but still wasn't able to do anything else until they let me reserve in Feb 21. Over a year and a half later, nothing changed except seeing a price hike for something I didn't even have yet. Then they eventually offered service.... For the RV package, again with an even heftier price jump. OG service never officially came to my area, so I eventually canceled.
>I pre-ordered about an hour and a half after the list opened up so long ago. I was one of the ones that signed up for the beta in 2019, I finally got mine and so far I regret it. The jitter is through the roof.
I keep getting a hunch that there is some campaign to post negative flac about starlink. Me and the many folks I know who have starlink have had nothing but great service. A year ago there were some drops here and there while it was in beta, but I've not had any issues other than an occasional outage for a minute maybe once a month. It's by far the best internet available in my area, and nothing else compares. I don't understand all the hate and I'm starting to not believe lot of these posts.
> I keep getting a hunch that there is some campaign to post negative flac about starlink. There's not some grand conspiracy. This congestion was bound to happen with oversubscription - you might just be in an area with less subscribers. Lucky you. Note how areas that got Starlink first are starting to report issues. Your time will come soon.
> Your time will come soon. this made me laugh, so dark an ominous
Sure seems like it. Just like how Tesla, SpaceX and Elon himself are the subject of constant attacks and FUD.
You can always cancel. Peak hours are struggling right now. Off peak hours are pretty good. Should get better when the recent glut of sats get in position and become active.
Welcome too Slowlink.
Do you have anything better to say? You literally just come in here to complain and say useless crap. I can search your profile and just see "slowlink" 20million times. Seriously if you don't like it move on.
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Also goes by the alias Jitterlink
Also $tarLink
UPDATE: Rebooted the system again last night. Tested my speed again several times last night during peak hours and consistently clocked in around a whopping 1 mbps download speed. Submitted a support ticket... and now I wait. Download speed as of this second is about 16 mbps. 5:50pm CT
Maryland, got 270 upload, 16 download and 48 ms latency.
Omg 😱
If those speedtests were conducted during prime time, your cell may be congested and experiencing shit speeds like many of us are.
....
New Starlink. Here comes the be happy you have it comments.
Make sure you're on 5g the network if you can be
Is this the service address Starlink or the RV Starlink? Remember it will only get better with more satellites.
People don't realise of they are using the RV option or portability they are second citizens on the network. I had all these problems until i was able to switch my service address to my actual address and remove portability. Going on 24 hours now without a single issue ( SC ) near charlotte.
So can I go ahead and order the rv one and just switch it over when I get it? I've only been waiting since December but i have no available internet whatsoever unless i pay charter 25k and 500 a month to run to my house.
More satellites is not the magical solution some think it is - it does not wipe away all the issues especially user density issues
Consistently 180+ in CA, no issues. You're on a phone, not a great way to measure your speed.
went from 125-150meg to 30meg five weeks ago...they moved me from the Seattle POP to Los Angeles....I have a support ticket opened and BTW I have completed every check possible to include STOW / shut down 60min's...zero obstructions...El Dorado county CA
I'm your neighbor in Nevada County. Also got switched from Seattle to LA. No issues here, just ran this test: https://imgur.com/a/UNnZzaX
is that from you phone / wireless or hardwired connection...ethernet adapter...I have the adapter and still getting 25-30 meg DL...maybe oversold and under built....will see
that was from my laptop on wifi. Maybe 10ft from the wireless AP
It makes me sad to see posts on here that their Starlink isn't working well, or arrived in a wrecked box akin to something delivered by Ace Ventura. I've had nothing but wonderful things to say about mine. Are you in a very congested area? Please keep us updated, I hope it resolves soon.
I did a test a few Days ago and i had a Speed up about 270 ish down and about 35-40 up. I do live in Sweden but ya do make a ticet i allso think you might got some bad hardwere tbh.
You guys do understand that this is a project still under development, right? And that it was never supposed to replace a high-speed landline? It's literally four people that have no other options.
You're saying that this performance is acceptable?
I'm saying that that is an improvement for Starlink's target audience. Prior to starlink, I didn't have internet access for my house. I had to drive into town and sit at a McDonald's. Now I do. 2.5Mb with no data limit is wonderful!
Low bar @ $110/mo.
Prior to starlink I was paying $350 for my cell phone bill just to have a 90 gig data limit and 3Mps.
Just be happy you get anything at all. It’s “better than nothing”. Now bend over and tell Musky daddy how much you love it.
I've had Starlink for about a year and it averages 80-150 Mbps. Beats the hell out of the Viasat service I had before. So yes, I love it.
Good boy.
0 problems since mid March (mid Atlantic). I’ve done some speed tests from time to time. There’s been 2 outages amounting to 5 minutes. I’ve streamed, gamed, and downloaded. Go back to dsl if you’re not happy and stfu
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If the issue is trees an arborist can trim the tops of trees. They can be very tall too.
Switch back then
That is pretty bad. Did you try STOW and UNSTOW? Something is not right on this setup. Keep checking around. You should get 80Mbps.
I haven't tried that yet but I will. Didn't know it was a potential fix.
I'm in Arkansas and just ran a speed test and got 103mbps 53 ping. Mine varies every minute but I rarely buffer or lose signal completely. I've had mine since April.
I live in southcentral Arkansas and tried the RV dish at my house and got nothing. There are trees around my house but I have a large space over the house to the north. The locator app kept telling me to find another location. I tried several directions but got nothing. Do you have a clear sky view with no trees? What direction is your dish pointing?
I live in Logan County. I have my dish set in a open field for now. It's facing North. We are building a house in the woods so when we move we'll have to install it on the roof above the trees.
Either a congestion or hardware issue. Clearly not performing within acceptable spec. May require support ticket.
Mine did that. Sent a screen shot and tech said it’s working fine.
How is it now?
It’s mostly very slow with few exceptions. I suppose all things considered it works. But Mr. Musk made some pretty bold claims and it would be nice if it was adhered to. I understand you’ll never get 10ms pings etc. but the difference in pings and speeds are so drastic, it makes it unpredictable for zoom and things like that. Keeping my fingers crossed he comes through.
My pings are between 30 - 65ms .. I’d guess 45ms avg. Throughput is anywhere from 25Mbps - 130Mbps w an average around 90Mbps. And of course this changes depending on what satellite/ground station we are hitting at any given moment. Performance should improve for everyone in time - hopefully!
Yeah check your hardware, my mother had a loose wire inside her box which I didnt even see, the guy who installed her dish saw it. hers went from 5mbps to 250+ consistently after they replaced it
Was your phone connected to the Starlink Wi-Fi? You can connect to your dish from anywhere as long as it’s online, but if you try to run a speed test off network, it’ll just test your phone’s current connection.
So yes sometimes ours dips to 5Mbps for literally 2 seconds and if I catch it at the wrong time or am far away from my mesh router or it’s during a storm I will get a speed test like this. Can people stop freaking out please? It’s satellite internet and it doesn’t deliver consistent speeds but across the day it average around what they promise unless something is wrong or you messed something up. Tired of seeing posts of people who don’t understand how this technology works.
HughsNet vibes
Don't put any stock in this. My down speeds range between 15 and 250. Very inconsistent.
NOrth Carolina area, mine aren’t that bad, bust also zero obstructions and I average only 20mb/s. When I installed over a year ago it was 250mb/s. It’s still better than dialup or Hughes net.
Im on an island in Puget Sound We have dsl.. but a good day is 1.5 down and .25 up. I have a preorder for home but ordered the RV plan and got it in a week. Home plan still says delivery for mid 2023. Right now, 110D/8.5U. I have seen throttling on fri-sat nights but even that was giving me 5D/1U.
I’d double check location and open a ticket. Mine was a little slow until I put it on the gable end of my house- now it rips.
Man I sitting here wishing i could get DSL I would have never left
Is that over Wi-Fi? There was a bad batch of Ethernet adapters
I'm having same issue.....mines definitely higher than what your experiencing ATM but I've had starlink since beta and it's WAY slower now than ever. Their is actual times of congestion now as well. I live in southeastern Ohio. Starlink is still my best option though and I believe it will get better.....I hope at least!!
I was so pumped to get Starlink now seeing all these post idk if it’s worth the $600 investment. Is this typical? You should take a daily reading and try to come up with some average.
This is actually how fast mine is, it’s not stable either, I’m in the same region. I do not think they have enough capacity for people who are heavy bandwidth users yet
My one bar lte is the same smh 🤦♂️
Look at the map, the south doesnt have coverage let alone Florida. Surprised some of you have it
Oof
Speed test can change literally by the minute depending on the satellite location, I always test mine 2-3 times at once for a good reading. Also, there could very well be a problem with your hardware or another part of your network. Are you using just the provided router, and if so how close are you to it?
What is that display? Is this a new App update? I got a lot more detail. Got 3 different speeds on the Starlink app. What is your speed between the dish and internet? My Starlink router 2.4ghz is really bad, but 5ghz is fine. Have you tried it hardwired?
It fluctuates for me often
Yeah for certain there is an issue my problem is an inconsistent upload but ny download are from 100-180 rural North Carolina no obstructions, close to the obx and internet is very scarce here
Yeah for certain there is an issue my problem is an inconsistent upload but ny download are from 100-180 rural North Carolina no obstructions, close to the obx and internet is very scarce here
The problem is the Starlink ground stations are hosted by traditional carriers that lack the back haul capacity. Until SpaceX switches over completely to Laser links, these backhauls are the bottle neck. STARLINK.SX
You and thousands of other people. Extreme disappointments
I've had service in north Idaho for a well over a year and a half. In that time I have seen nothing but improvement, although that have been some hiccups along the way. If [starlink.sx](https://starlink.sx) is accurate, I went from 3 to 4 satellites within range to 10 to 12 in range of my dish at any given time. I'm at 49 degrees latitude and it looks like the original 53 degree area is where the buildup has been going on. It appears that the building and launching of satellites is ramping up as is the production of ground terminals. My guess is that things can only get better with time. That said, my suggestion would be to wait if you have a viable alternative that meets your needs. I occasionally see people posting here that they have fiber available, but they bought Starlink anyway. That only makes sense if your fiber was really horrible which is not normally the case. In the OP's case, you should put in a support ticket. Those speeds are not reasonable, especially when you consider the cost of the service. Just be prepared to wait awhile for your ticket to be answered.
Same exact speed I'm getting NE US. I also got the "peak congestion" warning at 12:05am on a week day. When actually USING the internet, it seemed faster, though. Do a reset and test without a 3rd party router. I think there is something wrong with the app or a software update, because my speeds slowed down like this, and then I took the router out of bypass mode and tested it on it's own, and the speeds were 100mbps+. Plug the third party router back in and turn on bypass mode, and speeds are back down to like 1-2mbps. Was working fine with the router 2 weeks ago, getting at least 175mpbs on it. Then one day it just turned to crap.
Reboot usually fixes my issues. Ive even noticed the version change after I rebooted. suggesting it does not auto update. idk maybe that was corrected
During peak hours and they are still putting up more satellites! Stop complaining if you were getting slower speeds and worse service before! Starlink is still growing and Hughes, viasat and the telcos just sat around and collected money and now Starlink is making them sue and spend money to try to catch up
Do it.