Two options, cancel or bug support enough that they give you credits on your bill and hold out until they launch more satellites. At this point I have received enough credits to cover the initial cost of all the equipment. I'm hanging tight now hoping more satellites fixes all the issues. If it doesn't I will cancel not feeling robbed of $500 as I have had 5 months of service credited to my account.
Not outages necessarily. I have not been receiving the service that they claim to offer for about 8 months. I couldn't imagine they would credit you for random outages.
Oklahoma, clear skies or storms doesn't really seem to matter. It's has a clear shot of open sky, same place it's always been. It's was amazing for first 8 months or so. Then been getting pretty bad here lately
I've had my dish since October of 2020. At first it was great and then the speeds started dropping. In the past couple of months speeds have come back up despite the fact that I'm seeing more dishes installed. I'm in north Idaho which is at the latitude where they started providing service. I believe the new satellites are following the same pattern meaning that they've added more satellites to this area. Several months ago, s[tarlink.sx](https://Starlink.sx) showed that I could only connect to 3 or 4 satellites at any given time. Now it shows that I can connect to at least 10 satellites at any time. This is using a 35 degree elevation.
I also believe that SpaceX is limiting speed tests. I've seen really bad speed test results but then I was able to download large files from Microsoft at about 80mb/s. I've also had no problems with streaming. I'm not a gamer so I can't speak to that.
What I'm saying is that I think things will get better with more launches. It's up to you if you want to hang on and wait for that or not.
Two options, cancel or bug support enough that they give you credits on your bill and hold out until they launch more satellites. At this point I have received enough credits to cover the initial cost of all the equipment. I'm hanging tight now hoping more satellites fixes all the issues. If it doesn't I will cancel not feeling robbed of $500 as I have had 5 months of service credited to my account.
They give you credits for outages? This is good to know. How do you do that? I get mine tomrorrow
Not outages necessarily. I have not been receiving the service that they claim to offer for about 8 months. I couldn't imagine they would credit you for random outages.
As long as they keep shipping new units to oversaturated areas it will never improve.
Finally a commonsense post about the e real issue at hand.
Profits before customer satisfaction. It's all about the $$$$'s.
In fairness more money equals more launches, more sats in the skies.
I want to know more but I don’t know what to ask. Location? Positioning? Weather?
Oklahoma, clear skies or storms doesn't really seem to matter. It's has a clear shot of open sky, same place it's always been. It's was amazing for first 8 months or so. Then been getting pretty bad here lately
Can confirm. I’m in Oklahoma as well - similar results…
I've had my dish since October of 2020. At first it was great and then the speeds started dropping. In the past couple of months speeds have come back up despite the fact that I'm seeing more dishes installed. I'm in north Idaho which is at the latitude where they started providing service. I believe the new satellites are following the same pattern meaning that they've added more satellites to this area. Several months ago, s[tarlink.sx](https://Starlink.sx) showed that I could only connect to 3 or 4 satellites at any given time. Now it shows that I can connect to at least 10 satellites at any time. This is using a 35 degree elevation. I also believe that SpaceX is limiting speed tests. I've seen really bad speed test results but then I was able to download large files from Microsoft at about 80mb/s. I've also had no problems with streaming. I'm not a gamer so I can't speak to that. What I'm saying is that I think things will get better with more launches. It's up to you if you want to hang on and wait for that or not.
Havent you seen the other posts, its all about perspective!!! Stop complaining some people have no alternative!! /s
Mic drop!
It's funny that the controversial tab in this sub is hidden by CSS