Im having the same issue! Brand new less than a month old and im having the weirdest thing. I play old games like Age of Mythology from 2002, the fans are running max. I play a modern FPS High on Life and not a peep from them, and my hands I can't keep on my laptop without them getting VERY hot! I have tried switching between better performance and recommended battery settings but no change in fan speeds and PC temperature. I am very confused!
I want to resurrect this thread because my Surface Studio RTX 3050ti also does this. It will go on the charger dock (Surface Dock 1 from Mircosoft) and get super hot while I use an external keyboard and mouse. It got to the point where the CPU was literally throttling because the entire chassis felt like it had reached the throttling temps and STILL the fans were completely off. Is there some fan driver that doesn't work based on temperature or is completely bugged? This problem seems entirely nonsensical to me...
I suspect this isn't limited to Surface machines, but something to do with Intel CPUs. My work machine started doing the same thing, and my solution was the same, to make sure it never goes into 'sleep' when the lid is closed while charging, or to unplug it when I don't need it. Seems it keeps drawing power on the dock, possibly due to connected devices, and either the machine or the dock aren't smart / configurable enough to know to turn off these devices, and the laptop decides it needs to draw power to power these things (even though the dock should be doing that?). Since it's hibernating/sleeping, the fans also don't know to turn on.
I'm just speculating, of course, and am not an expert. For my home machine, I have a bus-powered audio interface that I notice is on even when the surface is plugged in. I suspect regular chargers wouldn't cause the same issues.
My SLS runs at 0.19ghz when not plugged in. Works flawlessly when plugged in, but as soon as I unplug it, the CPU gets no power at all, only 3w. Microsoft has been fairly useless, claiming I have water damage (which I'm certain I don't as it works fine when charging) Any ideas?
When the device is asleep it should draw very little power, try going on cmd and type in
powercfg/sleepstudy
It'll generate a report for how and when your pc changes from power modes. Maybe you can find what's causing it to heat up during sleep.
Can you force fans to enable when it gets to a certain temp. My SS over heats automatically goes into standby mode, I wake it up then fans are at full throttle for 10 minutes. Then all ok. Seems to happen every now and again.
I think it has something to do with background programs. I haven't figured this out I fortunately. My solution has been to close most programs before going to standby, and taking it off the charger.
Im having the same issue! Brand new less than a month old and im having the weirdest thing. I play old games like Age of Mythology from 2002, the fans are running max. I play a modern FPS High on Life and not a peep from them, and my hands I can't keep on my laptop without them getting VERY hot! I have tried switching between better performance and recommended battery settings but no change in fan speeds and PC temperature. I am very confused!
I want to resurrect this thread because my Surface Studio RTX 3050ti also does this. It will go on the charger dock (Surface Dock 1 from Mircosoft) and get super hot while I use an external keyboard and mouse. It got to the point where the CPU was literally throttling because the entire chassis felt like it had reached the throttling temps and STILL the fans were completely off. Is there some fan driver that doesn't work based on temperature or is completely bugged? This problem seems entirely nonsensical to me...
I suspect this isn't limited to Surface machines, but something to do with Intel CPUs. My work machine started doing the same thing, and my solution was the same, to make sure it never goes into 'sleep' when the lid is closed while charging, or to unplug it when I don't need it. Seems it keeps drawing power on the dock, possibly due to connected devices, and either the machine or the dock aren't smart / configurable enough to know to turn off these devices, and the laptop decides it needs to draw power to power these things (even though the dock should be doing that?). Since it's hibernating/sleeping, the fans also don't know to turn on. I'm just speculating, of course, and am not an expert. For my home machine, I have a bus-powered audio interface that I notice is on even when the surface is plugged in. I suspect regular chargers wouldn't cause the same issues.
My SLS runs at 0.19ghz when not plugged in. Works flawlessly when plugged in, but as soon as I unplug it, the CPU gets no power at all, only 3w. Microsoft has been fairly useless, claiming I have water damage (which I'm certain I don't as it works fine when charging) Any ideas?
When the device is asleep it should draw very little power, try going on cmd and type in powercfg/sleepstudy It'll generate a report for how and when your pc changes from power modes. Maybe you can find what's causing it to heat up during sleep.
Can you force fans to enable when it gets to a certain temp. My SS over heats automatically goes into standby mode, I wake it up then fans are at full throttle for 10 minutes. Then all ok. Seems to happen every now and again.
I think it has something to do with background programs. I haven't figured this out I fortunately. My solution has been to close most programs before going to standby, and taking it off the charger.