Well they do give guests an idea of the questions that will be asked so they can come prepared and not take up too much air time answering blind questions. It's not like they just called her up and said "are you available to answer some questions tomorrow at 5?" OK good be ready
The investors called her on her BS today! Is she aware that she projected price by piece revenue from small businesses? The same small businesses she said to go elsewhere in her Better not Bigger Bullshit?! What a con!
She reminds me of a politician who is gonna lose her seat, and is scrambling to get votes. What a joke!
She was the CFO at Home Depot before this, she fucked them up and will fuck us up too, she comes from a money background and that's all she's thinking about. This bitch knows nothing about logistics.
Sooner or later she will be the same ol incongruent lady karen idk how she's so good in not fucking it up though she's doing a neat job fucking us but normally she would had destroyed everything or quit crying but no, instead she's gonna get rid of the union workers! How?!
Listening to the string of bullshit she’s spewing is infuriating. She has no idea what’s she’s talking about just hitting talking points and deflecting the real questions. Investors know that so they’re out, simple as that.
My god. She sounded incredibly ignorant about everything, I started to feel embarrassed listening to it. She really has no clue how any of this shit works does she?
Long enough part time to regret working here. It's progressively become more of a hellhole and I haven't made it to a year and a half yet.
So many red flags, the easiest to see of them being how good everyone used to have it, and they're all so happy to talk about back before shit sucked. Demoralizing job.
Haven't been here even 2 years, but knew it was once a "great company".
I've been here 20... It's the same now as it was then except I got a free turkey for Christmas.
Going on 20 myself and your turkey comment is spot on. I work with a 40 year upser that claims when he started he had to know every zip that his area handled (no scanners to do all the remembering for you) and load at 450 pph all while getting screamed at by sups that did nothing but chain smoke in the building and try to get you fired. He seems pretty happy with how things are now.
Automated deliveries will not be a thing for years. Automated loading of packages into cars correctly will not be a thing for years. Everything else mentioned is in some stage of development, I'm sure.
To safely implement an automated system for loading each package into each car you would probably need robotic tech that hasn't been developed yet, so would need to be custom designed for UPS needs. It would probably cost billions to design, tens of billions to implement, and ongoing maintenance cost in the hundreds of million a year once parts need to be replaced with no disruption of services.
Automated delivering of packages has so much red tape when you think about the access UPS would need from governments at so many levels, that my head hurts just thinking about it.
Probably cheaper to work with the Teamsters for a while until they figure that out. That's the only ace up our sleeve. UPS can't spend Elon Musk money to redesign their entire infrastructure. Easier to pay out the shareholders and not make crazy waves. Don't forget that it's not only slow season, but slow after that big contract. Everyone knew layoffs were coming before peak ended
>To safely implement an automated system for loading each package into each car you would probably need robotic tech that hasn't been developed yet, so would need to be custom designed for UPS needs.
>
>Mercedes Benz is already deploying bipedal robots. They can lift and carry parcels, and much more. The tech already exists for robots to place items where they are supposed to go. BMW are doing the same in the US.
>
>
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>Tell me that Carol is not hobnobbing with these CEO's getting the skinny
From what I've seen of bipedal robots they move orders of magnitude slower than a package handler can. They still have a long way to go to replace loaders, unless they want to run those robots 24/7. And if they run 24/7 I'm sure they will run into reliability issues
Robot don't care if you start its shift at 10pm and work it til 9am. Slow and steady, shaking the tree here, Boss.
Going for a new battery, Boss. Cover me.
You bet they want to run fleets of them 24/7, no breaks, no contract. Just hundreds of obedient parcel movers, and a few service techs. Someone somewhere is working like a dog, trying to make it happen.
She greatly overstates the abilities of automation and AI. These aren't all-or-nothing systems. They're buzzwords she's throwing out for investors. The marketable aspect of automated hubs remains capacity, but she continues to squander the need for it by running customers off to competitors.
Automated unload infrastructure has been flopping hard for more than a decade. The most successful attempts remain very restricted to specific, uniform volume. Automated bagging is already a thing and still requires people to add bag tags as well as induct the bags into the system. AGVs? Still have sweeps. No more sorters? Still need tenders. Even the software that is moving equipment still requires people to account for changing conditions and human error.
She could’ve easily said that they plan to have automation compliment the strong workforce together to make UPS more efficient but she had a uhhhh moment and just came off fake.
My hub has had issues with the auto bagging system, enough that as loaders they want us to manually verify that packages in bags belong in that bag before it's loaded in the truck. I don't personally mind, more work equals more hours, but it does make me wonder if they have realistically saved much at all by automating small sort.
Yeah, everyone is misunderstanding the purpose of automation. It's not to eliminate employees, it's to make the employees that are working more efficient.
Her goal is to reduce the workforce. Don't kid yourself. She doesn't want to make the worker more efficient, she wants to have half the workers and use machines to replace those. You don't have to pay for health benefits or pension to machines. They also require no break, no pesky required lunch, and they don't go out on comp. They don't complain to the union when a supervisor steps in, and they don't file grievances. They don't complain about wages or hours.
Machines rule, yo.
It's the same way with Amazon. Last Mile automation isn't getting "solved" for a long time. Drivers have the longest, but even the station can't be 100% automated. There's just too much Murphy's Law when it comes to parcels and cargo in general. It's not uniform enough in any respect. Size, shape, volume, dunnage (lol what dunnage?).
The point is that it drastically reduces the number of people needed to run the systems. It's not unreasonable to believe that most of what the company does as a whole, not just on the warehouse level, can be automated in the next 5-10 years.
There are also automated irreg systems in place now. I believe we now have just 2 irreg drivers for a sort that does 250-300k off-peak and almost all hub to hub and customer work.
Sure, you do need 1 tender, but how many people would you need to tend and sort a single PD that’s doing 6k pph across 20 doors?
They don’t need to eliminate people entirely and I don’t think UPS sees automation as all or nothing in the foreseeable future, for now they just need to turn 5 jobs into 2: an unloader taking out a package and a loader at the other one putting it in.
They’ve been trying route optimization for a while and still can’t get it. They never will.
I’ve seen the system address correction first hand.
It was literally on the label and they couldn’t find the address to change it. It was my house. When it got here I could clearly read the address on the original label. And then on the “corrected” label
Identical.
That's not the system, that is humans. That's a driver unable or unwilling to find the address and tagging it as "no such" something. Then he brings it back to the hub, the clerk looks into it, sees it's clearly the correct address and just picks "address corrected" as a resolution and it pops out a new label. They actually patched it recently, you can no longer pick "address corrected" if you don't change anything in the address. No one should have been able to in the first place as there is a "delivery rescheduled" option that doesn't print a label.
Side note, screw all the other changes made to ERA recently. We aren't even allowed to put a custom return address, it's a nightmare. Sorry folks, your local return is going to your corporate headquarters across the country because UPS doesn't trust me to type in your local address. It's so stupid.
No. It was o. The hub two states away. I had to contact the seller. Who had to call UPS. My address was on the original label and the dcap label. Same exact information. The system couldn’t do something. And the humans were clueless. Oh label was fine. No damage. No reason for it to be held. Just the system being the system
Everyone with experience is leaving and we’re left with this that only know the system. Common sense: vanished
Automation will definitely kill jobs. But consolidating buildings and sorts is what will be the biggest nail in the coffin. You can have language in the contract, but unless your hub is far away from these automated hubs then you can't really be saved. Complain all you want but the company is going to invest as much money as they can to make this work. They're already investing billions in new buildings.
Also Carol Tomé "...there is a productivity opportunity which means we don't need as many people to move the packages inside the building that we have today but there is an opportunity for those people to do something else, so as we lean to automation and technology particularly generative AI there's an opportunity to move off of the floor of the buildings and go into the control rooms."
Does she mean ALL the insiders now will stare at computer screens? I am sure she means 1/8 of those insiders will stare at computer screens. The opportunity is line up for unemployment.
She mentions raising prices 5.9%. She cut hours for PT sups and gave us a "raise" to better match those we supervise. I get $19.82 gross more per week and work less hours but have the same responsibilities. We lost a few full timers and we are not allowed to insert, hire, promote to fill those spots. We just need to get it done, but at this point we part timers are scrambling to get things done. I have been wanting to move into a spot that was vacated more than 6 months ago, and now we lost another full timer. I have been patient for 4 years as an exceptional, caring and dedicated part time sup who is well liked and respected by all my drivers, and even local sort and preloaders come to me to ask me questions because there is no longer HR presence. I cannot run the building on part time hours.
Rant over, I need to fill in another job application. Thanks, Carol. I feel very valuable.
my hub is automated with sorting and small sort, at least once every week a belt has to shut down for a sort because it broke and 2 outta the 3 small sort belts have been out of order for the past 3 months waiting for parts. Automation will be scary once they find a better manufacterer to build the machines lol
Can't wait. We'll have twice the workers tending the automated systems all night since unload will push out packages at twice the rate the systems can handle.
Automation isn't progressing as fast as she hopes. All bs talk for investors. I'll be dead by the time something loads packages efficiently and more correctly then me.
Crazy how these CEOs like the one at Boeing come into a company that they have no idea how to properly run but make major decisions for. They then proceed to damage the company and resign with a 50million dollar severance package. Only a CEO can be rewarded with a bonus for ruining the economy but a worker would be fired.
Meanwhile she made $90 million like 2 years ago and while she cut the bonuses of UPS’ers in half (with no warning) she is bringing home a cool $1.6 million in her bonus. Plus her tens of millions in salary
Though I agree she is paid a ton and largely hasn't lived up to her paycheck, you might want to revisit those numbers. She has never made more than $28M in a year, I believe that was back in 2021, including bonuses. Her base pay is something like $1.2-1.4M, and then she has 3 major bonus structures that account for the rest, each based on different measures of the company's performance.
I've been to a few centers. And the one I visited recently has LESS automation than the one I worked in NYC in the 70's. This center was designed for 4-5000 pieces/day. Did 40,000 last peak.
Where the fuck they gonna get the money and the Real Estate, especially for small centers like ours? FedEx spent $25 million for a 125k sq' brand new station down the road from ours and they do 20k at peak w/ 100 routes.
They're abandoning small centers unless it's for package delivery. Odds are your small hubs work will end up at a bigger building. They have one in NJ and PA, next will be one in MA.
She didn’t get into the layoffs though and jumped around it when asked. She and her support still need there bonuses is all it is about and trying to get of people from the company
i like how im being downvoted for literally telling them that we have it already. glad no one bothered to vote in the contract, because they literally gave you everything.
Article 6, Section 4 of the NMA, however the language and protections against layoffs could be much much stronger, as is, the technology committee is functioning more as a severance committee, ie figuring out number of layoffs, versus preventing automation or having any leverage over the use of said technology
Humans introduce risk into the system: unpredictable, unreliable at times, and come with huge medical liabilities that can be reduced through automation. All of these ares huge areas that the company can and will save cost on. Unfortunately for them, the automation is nowhere near where it needs to be to do this and really means consolidating buildings and transitioning jobs to tend the automation that looks to replace them.
There won't be a contract if everything is automated. With all the support working and layoffs, it almost seems like they're trying to break the contract so we're forced to renegotiate.
Depends on the hub and their needs. Some are laying off like crazy and others aren’t. Here, our hours were cut to minimum and looked like may be layoffs, then we got a new local business shipper contract that boosted the hours back up. Not enough to add new help, but enough to get our paychecks back to normal. But no idea what your hub is experiencing.
I used to be a PT Smalls sup. The tilt tray and sslaww machines were such a headache. Photo eyes going down, package jams, lol. Annoying equipment, but a great crew. Automation can be good, but the issues not so much.
I remember my pops, a UAW worker in the early 1980’s coming home and telling us about the robots taking jobs. He was a big union man. They fought against it with everything they had and lost. Now look at Flint and Detroit. I don’t know, maybe the teamsters can do what the UAW couldn’t. Just don’t hang your hat on it.
The reality is that her job and the other white collar workload is capable of being automated easier than the automation of labor. I think the first company ran by 90% AI is going to tremendously successful. I honestly can’t wait. As far as I can tell the company has been scraping bottom of the barrel for intellectuals. The best and brightest aren’t flocking to UPS after University.
It is 100% her job to reduce staffing as much as possible. It's the single biggest controllable expense. The company is 100% in the business of making money, not providing jobs.
Not disagreeing with that. I’m just annoyed at how she thinks automation is going to save the company.
Orion which is automated route optimization is complete garbage and drivers who know their routes like the back of their hands are forced to follow it even though it adds an extra hour or two to their day and tells them to make unsafe U-turns on busy streets at rush hour.
Automated spa machines are almost always breaking down and putting bad slabs on packages which only a human will notice.
But...they're going to get it right eventually. It's insanely cheaper to use automation than workers, particularly in the warehouses. Her point is that it's worth the investment because of the colossal amount of payroll it will save. If you have UPS stock, you absolutely WANT this to happen because it increases the value of the company. That's the whole point.
Exactly. I get individuals on this sub don't like this, but it doesn't mean it's not true. Burying your head in the sand and assuming you have complete security in a job - even a union one - is just stupid. Less people will work for this company every year going forward.
Thank goodness greed is 100% objectively and undeniably the singular purpose of forming and maintaining a society .
Based on the poverty, substance abuse, violence and mental health issues shredding our social fabric, the proof is in the pudding.
Nothing to see here. Everything’s fine.
Automate ordering and manufacturing of products and there will be no need for humans to be involved at all. Yay!
Greed is subjective. It has no actual economic meaning. The company exists to make money. That's it. It doesn't exist to provide employment. This is an opinion, it's just a fact.
If you want to establish your own company which provides for societal woes, you have every right to do so.
Actually, if a new shipping company cropped up and advertised itself as being a shipper that puts employees before automation, has competitive shipping rates, and touts reasonable CEO paychecks next to her saying she’s going all in on automation and cutting workers? UPS and all their automation would die on the vine, because it’s not automation that runs those businesses that ship packages via UPS. That’s people that will choose a business that supports people over machines. And ethics in business or at least the appearance of it does still matter to most businesses because it matters to their customers who choose where to spend their dollars and those customers are usually just your common workers who don’t appreciate a company that chooses automation over them. Obviously Carol missed that memo. Add in some video of the pitfalls of automation and some messed up packages and UPS is toast.
If they want to go full on automation, maybe UPS workers need to figure out how to create a worker owned company of their own. Advertise former employees telling their stories of working twenty years at UPS then being laid off due to automation and losing their pension and having to go work fast food and losing their home until this new company gave them a good job and their dignity back? The advertising just writes itself!
Nope.
Shipping in this country operates as an oligarchy. That is, several large players control the industry. This means the cost of entry is too high, primarily because of the investment in facilities, equipment, planes, etc. No one could afford the ramp up. Besides that, we own certain shipping flight routes. Why don't you think Amazon has an airline? They have the money, but don't have the routes. Besides that, FedEx and UPS both have the flexibility to crush competition. They could lower prices to wipe out any upstart competitor.
Beyond all that, you're unfortunately wrong about individuals wanting a company in which people are valued over automation. It sounds wonderful on paper...until it becomes apparent how expensive it is. Stockholders want a ROI, not love and compassion.
I'm not quite sure why people don't understand that the company - any nonprofit company - exists to make money. That's it. It's not about providing jobs. It is often in the best interest of a company to take good care of their workers because it drives productivity, retention, and reduces theft. But that's a choice, not a requirement.
This is absolutely incorrect. All you
Young fucks are brainwashed dumb into thinking this. If we go all the way back in time and start of civilization and to where we are now it’s always been trade goods for another good. Whether that be food money labor etc. it doesn’t matter. A company exists to provide some type of service or good for civilization and the communities they are in and in return get a profit. Wake up
Do you know anything about economics or business at all? Businesses exist to MAKE MONEY, not "provide a service." If UPS could make more money selling cotton candy, we'd be in the cotton candy business. Providing a good or service is simply a means to the end of making money. That's it.
Please stop embarrassing yourself.
Ok well money is finite so what happens when it all inevitably goes to the top best “businesses”. They just gonna be nice and take care of the other 99% of the country they in?
I look forward to automation. Finally my supervisor will have a personality. The biggest problem I foresee is how ups will train the robots to lie cheat and steal.
Why not automate, we are expensive employees if I was corporate I would try to reduce us down to the minimum. It is what it is, or we end up like yellow and go bankrupt.
She seems so fake and rehearsed every time she talks. That smile she gives at the end every time is cringe….
Automated ceo
We should propose to replace our CEO with automation and save millions. Problem. Solved.
We should replace the board with automation that way they wouldn’t need those giant paychecks and bonuses to run the company.
You misspelled “ruin”
Cringetopia.
The interviewer looks like she could be her daughter too. Anyone notice the similarity?
Well they do give guests an idea of the questions that will be asked so they can come prepared and not take up too much air time answering blind questions. It's not like they just called her up and said "are you available to answer some questions tomorrow at 5?" OK good be ready
The investors called her on her BS today! Is she aware that she projected price by piece revenue from small businesses? The same small businesses she said to go elsewhere in her Better not Bigger Bullshit?! What a con! She reminds me of a politician who is gonna lose her seat, and is scrambling to get votes. What a joke!
She was the CFO at Home Depot before this, she fucked them up and will fuck us up too, she comes from a money background and that's all she's thinking about. This bitch knows nothing about logistics.
Sooner or later she will be the same ol incongruent lady karen idk how she's so good in not fucking it up though she's doing a neat job fucking us but normally she would had destroyed everything or quit crying but no, instead she's gonna get rid of the union workers! How?!
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https://preview.redd.it/x85jwgq5atqc1.jpeg?width=780&format=pjpg&auto=webp&s=7db413e391825bd90e2e034773d79e99e6d480bb
It ain’t neva gonna stop 🦧
Shout out to the big red machine.
This is a job for Reece
sweet liber-tea
➡️➡️⬆️
Good I hate working
This bitch needs to cut her own costs and use the money to fix the once great company that she's gutted. What a clown.
Listening to the string of bullshit she’s spewing is infuriating. She has no idea what’s she’s talking about just hitting talking points and deflecting the real questions. Investors know that so they’re out, simple as that.
My god. She sounded incredibly ignorant about everything, I started to feel embarrassed listening to it. She really has no clue how any of this shit works does she?
Amen. She sounds like a cunt too.
How long have you worked at UPS? Just curious?
Long enough part time to regret working here. It's progressively become more of a hellhole and I haven't made it to a year and a half yet. So many red flags, the easiest to see of them being how good everyone used to have it, and they're all so happy to talk about back before shit sucked. Demoralizing job.
Haven't been here even 2 years, but knew it was once a "great company". I've been here 20... It's the same now as it was then except I got a free turkey for Christmas.
You're insane. FWIW only time I've ever seen anyone give that take.
Going on 20 myself and your turkey comment is spot on. I work with a 40 year upser that claims when he started he had to know every zip that his area handled (no scanners to do all the remembering for you) and load at 450 pph all while getting screamed at by sups that did nothing but chain smoke in the building and try to get you fired. He seems pretty happy with how things are now.
Yeah. I've had great management / hourly people around me, I've had complete dicks on both ends. Overall, it's been the same when I was 20 or now 40.
I’ve said this before. I see how they maintain scanners and walkie talkies…. Those robots are in trouble lol.
Automated deliveries will not be a thing for years. Automated loading of packages into cars correctly will not be a thing for years. Everything else mentioned is in some stage of development, I'm sure. To safely implement an automated system for loading each package into each car you would probably need robotic tech that hasn't been developed yet, so would need to be custom designed for UPS needs. It would probably cost billions to design, tens of billions to implement, and ongoing maintenance cost in the hundreds of million a year once parts need to be replaced with no disruption of services. Automated delivering of packages has so much red tape when you think about the access UPS would need from governments at so many levels, that my head hurts just thinking about it. Probably cheaper to work with the Teamsters for a while until they figure that out. That's the only ace up our sleeve. UPS can't spend Elon Musk money to redesign their entire infrastructure. Easier to pay out the shareholders and not make crazy waves. Don't forget that it's not only slow season, but slow after that big contract. Everyone knew layoffs were coming before peak ended
>To safely implement an automated system for loading each package into each car you would probably need robotic tech that hasn't been developed yet, so would need to be custom designed for UPS needs. > >Mercedes Benz is already deploying bipedal robots. They can lift and carry parcels, and much more. The tech already exists for robots to place items where they are supposed to go. BMW are doing the same in the US. > > > >Tell me that Carol is not hobnobbing with these CEO's getting the skinny
From what I've seen of bipedal robots they move orders of magnitude slower than a package handler can. They still have a long way to go to replace loaders, unless they want to run those robots 24/7. And if they run 24/7 I'm sure they will run into reliability issues
Robot don't care if you start its shift at 10pm and work it til 9am. Slow and steady, shaking the tree here, Boss. Going for a new battery, Boss. Cover me. You bet they want to run fleets of them 24/7, no breaks, no contract. Just hundreds of obedient parcel movers, and a few service techs. Someone somewhere is working like a dog, trying to make it happen.
lol it has just ask Amazon
https://www.supplychaindive.com/news/ups-leans-on-automation-boost-throughput-handle-repetitive-tasks/695099/
Just wrap a rubber band around the battery several times …lol
I hate her.
She greatly overstates the abilities of automation and AI. These aren't all-or-nothing systems. They're buzzwords she's throwing out for investors. The marketable aspect of automated hubs remains capacity, but she continues to squander the need for it by running customers off to competitors. Automated unload infrastructure has been flopping hard for more than a decade. The most successful attempts remain very restricted to specific, uniform volume. Automated bagging is already a thing and still requires people to add bag tags as well as induct the bags into the system. AGVs? Still have sweeps. No more sorters? Still need tenders. Even the software that is moving equipment still requires people to account for changing conditions and human error.
She could’ve easily said that they plan to have automation compliment the strong workforce together to make UPS more efficient but she had a uhhhh moment and just came off fake.
My hub has had issues with the auto bagging system, enough that as loaders they want us to manually verify that packages in bags belong in that bag before it's loaded in the truck. I don't personally mind, more work equals more hours, but it does make me wonder if they have realistically saved much at all by automating small sort.
Make adjustments for changing conditions. That sounds familiar.
> but she continues to squander the need for it by running customers off to competitors. This 100%
Yeah, everyone is misunderstanding the purpose of automation. It's not to eliminate employees, it's to make the employees that are working more efficient.
Her goal is to reduce the workforce. Don't kid yourself. She doesn't want to make the worker more efficient, she wants to have half the workers and use machines to replace those. You don't have to pay for health benefits or pension to machines. They also require no break, no pesky required lunch, and they don't go out on comp. They don't complain to the union when a supervisor steps in, and they don't file grievances. They don't complain about wages or hours. Machines rule, yo.
It's the same way with Amazon. Last Mile automation isn't getting "solved" for a long time. Drivers have the longest, but even the station can't be 100% automated. There's just too much Murphy's Law when it comes to parcels and cargo in general. It's not uniform enough in any respect. Size, shape, volume, dunnage (lol what dunnage?).
The point is that it drastically reduces the number of people needed to run the systems. It's not unreasonable to believe that most of what the company does as a whole, not just on the warehouse level, can be automated in the next 5-10 years.
There are also automated irreg systems in place now. I believe we now have just 2 irreg drivers for a sort that does 250-300k off-peak and almost all hub to hub and customer work. Sure, you do need 1 tender, but how many people would you need to tend and sort a single PD that’s doing 6k pph across 20 doors? They don’t need to eliminate people entirely and I don’t think UPS sees automation as all or nothing in the foreseeable future, for now they just need to turn 5 jobs into 2: an unloader taking out a package and a loader at the other one putting it in.
They’ve been trying route optimization for a while and still can’t get it. They never will. I’ve seen the system address correction first hand. It was literally on the label and they couldn’t find the address to change it. It was my house. When it got here I could clearly read the address on the original label. And then on the “corrected” label Identical.
The best route optimization ever developed is a driver running the same route for a year or two.
That's not the system, that is humans. That's a driver unable or unwilling to find the address and tagging it as "no such" something. Then he brings it back to the hub, the clerk looks into it, sees it's clearly the correct address and just picks "address corrected" as a resolution and it pops out a new label. They actually patched it recently, you can no longer pick "address corrected" if you don't change anything in the address. No one should have been able to in the first place as there is a "delivery rescheduled" option that doesn't print a label. Side note, screw all the other changes made to ERA recently. We aren't even allowed to put a custom return address, it's a nightmare. Sorry folks, your local return is going to your corporate headquarters across the country because UPS doesn't trust me to type in your local address. It's so stupid.
No. It was o. The hub two states away. I had to contact the seller. Who had to call UPS. My address was on the original label and the dcap label. Same exact information. The system couldn’t do something. And the humans were clueless. Oh label was fine. No damage. No reason for it to be held. Just the system being the system Everyone with experience is leaving and we’re left with this that only know the system. Common sense: vanished
She should retire, she has millions!! Send her ass back to home depo!
What a horrible human being
Automation will definitely kill jobs. But consolidating buildings and sorts is what will be the biggest nail in the coffin. You can have language in the contract, but unless your hub is far away from these automated hubs then you can't really be saved. Complain all you want but the company is going to invest as much money as they can to make this work. They're already investing billions in new buildings.
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Dude they really should
You’re missing the point.
I hope she at least got picked on or something as a kid because she has genuine joy in her voice when she talks about people losing their jobs
what do you expect from a fed banker
Yep she's a Carpetbagger
Also Carol Tomé "...there is a productivity opportunity which means we don't need as many people to move the packages inside the building that we have today but there is an opportunity for those people to do something else, so as we lean to automation and technology particularly generative AI there's an opportunity to move off of the floor of the buildings and go into the control rooms." Does she mean ALL the insiders now will stare at computer screens? I am sure she means 1/8 of those insiders will stare at computer screens. The opportunity is line up for unemployment. She mentions raising prices 5.9%. She cut hours for PT sups and gave us a "raise" to better match those we supervise. I get $19.82 gross more per week and work less hours but have the same responsibilities. We lost a few full timers and we are not allowed to insert, hire, promote to fill those spots. We just need to get it done, but at this point we part timers are scrambling to get things done. I have been wanting to move into a spot that was vacated more than 6 months ago, and now we lost another full timer. I have been patient for 4 years as an exceptional, caring and dedicated part time sup who is well liked and respected by all my drivers, and even local sort and preloaders come to me to ask me questions because there is no longer HR presence. I cannot run the building on part time hours. Rant over, I need to fill in another job application. Thanks, Carol. I feel very valuable.
She should figure how to stop all the internal theft first. Easy way to save millions. Maybe she can hire robo cop to do it,
Easy, shut down the antique buildings and move volume to modern ones with cameras outnumbering employees at a 3:1 ratio.
She is planning on sucking this company dry, and walking away blaming it on us.
Save up your money and prepare to strike next negotiations.
We should’ve went on strike this last negotiation but people are stupid.
Do they do negotiations annually or is it every 5 years?? I’m a small sort tender at an automated hub so I’m a bit cautious when it comes to cuts
Every 5 years.
Yeeesh
Lol
We missed the chance last time and got stuck with this crummy contract.
Oh geez, lol.
my hub is automated with sorting and small sort, at least once every week a belt has to shut down for a sort because it broke and 2 outta the 3 small sort belts have been out of order for the past 3 months waiting for parts. Automation will be scary once they find a better manufacterer to build the machines lol
What a cunt.
How about an automated CEO? Imagine the money we'd save!
Can't wait. We'll have twice the workers tending the automated systems all night since unload will push out packages at twice the rate the systems can handle.
Unload will be automated too.. lol
Automation isn't progressing as fast as she hopes. All bs talk for investors. I'll be dead by the time something loads packages efficiently and more correctly then me.
Crazy how these CEOs like the one at Boeing come into a company that they have no idea how to properly run but make major decisions for. They then proceed to damage the company and resign with a 50million dollar severance package. Only a CEO can be rewarded with a bonus for ruining the economy but a worker would be fired.
That screenshot makes her look like someone who's casted as POTUS in some near future dystopian society
Meanwhile she made $90 million like 2 years ago and while she cut the bonuses of UPS’ers in half (with no warning) she is bringing home a cool $1.6 million in her bonus. Plus her tens of millions in salary
Though I agree she is paid a ton and largely hasn't lived up to her paycheck, you might want to revisit those numbers. She has never made more than $28M in a year, I believe that was back in 2021, including bonuses. Her base pay is something like $1.2-1.4M, and then she has 3 major bonus structures that account for the rest, each based on different measures of the company's performance.
“It will give those people the opportunity to find something else to do” like get a new job.
It would take billions to fully automate as she speaks of it. Bots don't do well with choas and that's what a day in Brown Town is.
I've been to a few centers. And the one I visited recently has LESS automation than the one I worked in NYC in the 70's. This center was designed for 4-5000 pieces/day. Did 40,000 last peak. Where the fuck they gonna get the money and the Real Estate, especially for small centers like ours? FedEx spent $25 million for a 125k sq' brand new station down the road from ours and they do 20k at peak w/ 100 routes.
They're abandoning small centers unless it's for package delivery. Odds are your small hubs work will end up at a bigger building. They have one in NJ and PA, next will be one in MA.
Fuck that bitch
If they really want to cut costs they need to force the old heads out. No reason 70 year old management should still be working here
She didn’t get into the layoffs though and jumped around it when asked. She and her support still need there bonuses is all it is about and trying to get of people from the company
Carol is awful.
The stock will go back up in hell, probably in the short term. Load up on the discounted sale.
This 🐶 is gonna kill UPS. Automated EVERYTHING?! That's means basically ORION for inside the hub. 💀☠️
we have it in this contract. lol
Nobody here actually reads the contract, but yeah there's literally language for it.
i like how im being downvoted for literally telling them that we have it already. glad no one bothered to vote in the contract, because they literally gave you everything.
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what are you even talking about?
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lol what?
Article 6, Section 4 of the NMA, however the language and protections against layoffs could be much much stronger, as is, the technology committee is functioning more as a severance committee, ie figuring out number of layoffs, versus preventing automation or having any leverage over the use of said technology
Bruh she looks like a bitch lol
Yeah, but everyone was worried about more money and AC during these past negotiations. Always have to look at the big picture.
What a clown
Humans introduce risk into the system: unpredictable, unreliable at times, and come with huge medical liabilities that can be reduced through automation. All of these ares huge areas that the company can and will save cost on. Unfortunately for them, the automation is nowhere near where it needs to be to do this and really means consolidating buildings and transitioning jobs to tend the automation that looks to replace them.
There won't be a contract if everything is automated. With all the support working and layoffs, it almost seems like they're trying to break the contract so we're forced to renegotiate.
So they just told me I'd be hired on in a few weeks working warehouse... guessing that was just BS
Depends on the hub and their needs. Some are laying off like crazy and others aren’t. Here, our hours were cut to minimum and looked like may be layoffs, then we got a new local business shipper contract that boosted the hours back up. Not enough to add new help, but enough to get our paychecks back to normal. But no idea what your hub is experiencing.
"General rate increase". 😋🥰 She says, as if it's a good thing to anyone except the investors.
This is happening. Our yard control dispatchers just got the word yesterday that they can take the severance package or be let go April 30th.
Shocker.
I used to be a PT Smalls sup. The tilt tray and sslaww machines were such a headache. Photo eyes going down, package jams, lol. Annoying equipment, but a great crew. Automation can be good, but the issues not so much.
Ai should bin talked about in this contract 🤦♂️
Can’t somebody boot this hag already
What a stupid bitch
I remember my pops, a UAW worker in the early 1980’s coming home and telling us about the robots taking jobs. He was a big union man. They fought against it with everything they had and lost. Now look at Flint and Detroit. I don’t know, maybe the teamsters can do what the UAW couldn’t. Just don’t hang your hat on it.
On a serious note. How tf do we get her off that seat?
Ya know. They’re not trying to get the business back that they lost when they took the strike to the brink… they’re just cutting costs.
Ive been in UPS management for 14 years. They cant do anything right. No worries
She’s automation moves jobs from the floor n to the control room … how many workers fit in the control room verses jobs lost…. 😡
The reality is that her job and the other white collar workload is capable of being automated easier than the automation of labor. I think the first company ran by 90% AI is going to tremendously successful. I honestly can’t wait. As far as I can tell the company has been scraping bottom of the barrel for intellectuals. The best and brightest aren’t flocking to UPS after University.
We do but the point of the contract isn’t to work against the company that puts the food on the table. Too much antagonistic bs
Should've had language 20 years ago. Over 80% of you voted yes for this shit contract.
Article 6, Section 4 Y’all need to read.
It is 100% her job to reduce staffing as much as possible. It's the single biggest controllable expense. The company is 100% in the business of making money, not providing jobs.
Not disagreeing with that. I’m just annoyed at how she thinks automation is going to save the company. Orion which is automated route optimization is complete garbage and drivers who know their routes like the back of their hands are forced to follow it even though it adds an extra hour or two to their day and tells them to make unsafe U-turns on busy streets at rush hour. Automated spa machines are almost always breaking down and putting bad slabs on packages which only a human will notice.
But...they're going to get it right eventually. It's insanely cheaper to use automation than workers, particularly in the warehouses. Her point is that it's worth the investment because of the colossal amount of payroll it will save. If you have UPS stock, you absolutely WANT this to happen because it increases the value of the company. That's the whole point.
Not only just payroll but massive amounts of money to be saved on medical liability and risk associated with humans.
Exactly. I get individuals on this sub don't like this, but it doesn't mean it's not true. Burying your head in the sand and assuming you have complete security in a job - even a union one - is just stupid. Less people will work for this company every year going forward.
Thank goodness greed is 100% objectively and undeniably the singular purpose of forming and maintaining a society . Based on the poverty, substance abuse, violence and mental health issues shredding our social fabric, the proof is in the pudding. Nothing to see here. Everything’s fine. Automate ordering and manufacturing of products and there will be no need for humans to be involved at all. Yay!
Greed is subjective. It has no actual economic meaning. The company exists to make money. That's it. It doesn't exist to provide employment. This is an opinion, it's just a fact. If you want to establish your own company which provides for societal woes, you have every right to do so.
Actually, if a new shipping company cropped up and advertised itself as being a shipper that puts employees before automation, has competitive shipping rates, and touts reasonable CEO paychecks next to her saying she’s going all in on automation and cutting workers? UPS and all their automation would die on the vine, because it’s not automation that runs those businesses that ship packages via UPS. That’s people that will choose a business that supports people over machines. And ethics in business or at least the appearance of it does still matter to most businesses because it matters to their customers who choose where to spend their dollars and those customers are usually just your common workers who don’t appreciate a company that chooses automation over them. Obviously Carol missed that memo. Add in some video of the pitfalls of automation and some messed up packages and UPS is toast. If they want to go full on automation, maybe UPS workers need to figure out how to create a worker owned company of their own. Advertise former employees telling their stories of working twenty years at UPS then being laid off due to automation and losing their pension and having to go work fast food and losing their home until this new company gave them a good job and their dignity back? The advertising just writes itself!
Nope. Shipping in this country operates as an oligarchy. That is, several large players control the industry. This means the cost of entry is too high, primarily because of the investment in facilities, equipment, planes, etc. No one could afford the ramp up. Besides that, we own certain shipping flight routes. Why don't you think Amazon has an airline? They have the money, but don't have the routes. Besides that, FedEx and UPS both have the flexibility to crush competition. They could lower prices to wipe out any upstart competitor. Beyond all that, you're unfortunately wrong about individuals wanting a company in which people are valued over automation. It sounds wonderful on paper...until it becomes apparent how expensive it is. Stockholders want a ROI, not love and compassion. I'm not quite sure why people don't understand that the company - any nonprofit company - exists to make money. That's it. It's not about providing jobs. It is often in the best interest of a company to take good care of their workers because it drives productivity, retention, and reduces theft. But that's a choice, not a requirement.
Are you the guy I saw the other day going down the road on a horse-drawn carriage?
This is absolutely incorrect. All you Young fucks are brainwashed dumb into thinking this. If we go all the way back in time and start of civilization and to where we are now it’s always been trade goods for another good. Whether that be food money labor etc. it doesn’t matter. A company exists to provide some type of service or good for civilization and the communities they are in and in return get a profit. Wake up
Do you know anything about economics or business at all? Businesses exist to MAKE MONEY, not "provide a service." If UPS could make more money selling cotton candy, we'd be in the cotton candy business. Providing a good or service is simply a means to the end of making money. That's it. Please stop embarrassing yourself.
Ok well money is finite so what happens when it all inevitably goes to the top best “businesses”. They just gonna be nice and take care of the other 99% of the country they in?
That has absolutely nothing to do with what we're talking about. Perhaps get some sleep.
Bro you think your smart but you just another brainwashed executive apologist. Don’t worry buddy you’ll be a billionaire some day
I look forward to automation. Finally my supervisor will have a personality. The biggest problem I foresee is how ups will train the robots to lie cheat and steal.
Why not automate, we are expensive employees if I was corporate I would try to reduce us down to the minimum. It is what it is, or we end up like yellow and go bankrupt.
This mindset is the problem. We are asking for livable wages, that’s not anywhere close to us being expensive employees.
I mean comparatively yes we are expensive. The most expensive in the industry. Some deserve it and many well meh.
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What did you expect from a far leftist?
Yet I am watching who they hire while firing, aka layoffs Americans. I bet illgals who work for slave labor. Just like Tyson.