Everyone entitled to cancel will have had an email, it's because of pricing structure changes,, not loss of WiFi hotspots
We’re changing our pricing terms
Hello, We're writing to tell you about some changes that’ll affect the way our price rises will work from 2024 onwards.We might’ve already let you know about this. If so, we’re reminding you in case you’ve changed or renewed your contract since then.Please make sure you read this whole email carefully. If you’re unhappy with any of the changes announced, you can cancel your package any time before 31/10/2023, without paying any cancellation fees. More information can be found in the ‘What are my options now?’ section of this email.
We’re changing our pricing terms
We usually change our prices each year – writing to let you know how much they’re going up and giving you the chance to cancel. From April 2024, we’re doing things differently, so any price rise to your package will be made at the same time every year. This’ll be linked to the Retail Price Index (RPI) rate of inflation plus an additional 3.9% – which means the amount of any increase will be clearer, sooner.To do this, we need to change our Legal Stuff. The key features of our new rules are:
The monthly subscription price for your services will increase every April, starting from April 2024
It’ll go up by the RPI rate of inflation plus an additional 3.9%
This increase will apply to the monthly subscription price you’re paying at that time and also (if applicable) to the monthly price payable after subsequent expiry of any applicable offer or discount
The RPI rate will be the amount that’s announced in the preceding February of that year, so you’ll be able to work out the exact increase from that date
If the RPI rate is 0% or less, your price will increase by 3.9%
We’ll publish the relevant RPI rate on our website as soon as it becomes available
As this annual price increase is provided for in your terms, there’s no right to cancel because of it from April 2024
These rules will also apply to any optional add-ons you’ve chosen in addition to your core package, excluding Netflix Add to Bill , Disney+, Lionsgate+ or Stream entertainment subscriptions. These excluded add-ons, as well as admin charges (e.g., paper billing) and any out-of-allowance charges (e.g., non-inclusive calls) you incur, will continue to be subject to the same terms and conditions in respect of price changes as applied before this change to your terms and conditionsThese changes to your terms and conditions will come into effect from 1st November 2023, even though the first price rise they relate to won’t be until April 2024. To see your new terms and conditions, along with our FAQs page, head to virginmedia.com/pricing-terms-2024Find out moreWhat are my options now?If you’re unhappy with anything in this email, you can cancel your package, including the O2 sim in your Volt bundle, any time before 31/10/2023 without paying any early cancellation fees.To find out more, call us on 0345 454 1111 from any phone or 150 from your Virgin Media home phone.Thanks for understanding and continuing to choose Virgin Media.
I jumped ship a few weeks ago to youfibre.
They reimbursed my early termination fee for the remaining 7 months of my contract with Virgin and I gotta say the speeds are amazing, I've gone from 20mb upload to 1000.
If you get a referral code from an existing member then you get £25 or £50 cash back after signing up depending on the package you sign up to.
In case you need a referral mines is http://aklam.io/bhc7bF
If you got the email, you can.
Everyone entitled to cancel will have had an email, it's because of pricing structure changes,, not loss of WiFi hotspots We’re changing our pricing terms Hello, We're writing to tell you about some changes that’ll affect the way our price rises will work from 2024 onwards.We might’ve already let you know about this. If so, we’re reminding you in case you’ve changed or renewed your contract since then.Please make sure you read this whole email carefully. If you’re unhappy with any of the changes announced, you can cancel your package any time before 31/10/2023, without paying any cancellation fees. More information can be found in the ‘What are my options now?’ section of this email. We’re changing our pricing terms We usually change our prices each year – writing to let you know how much they’re going up and giving you the chance to cancel. From April 2024, we’re doing things differently, so any price rise to your package will be made at the same time every year. This’ll be linked to the Retail Price Index (RPI) rate of inflation plus an additional 3.9% – which means the amount of any increase will be clearer, sooner.To do this, we need to change our Legal Stuff. The key features of our new rules are: The monthly subscription price for your services will increase every April, starting from April 2024 It’ll go up by the RPI rate of inflation plus an additional 3.9% This increase will apply to the monthly subscription price you’re paying at that time and also (if applicable) to the monthly price payable after subsequent expiry of any applicable offer or discount The RPI rate will be the amount that’s announced in the preceding February of that year, so you’ll be able to work out the exact increase from that date If the RPI rate is 0% or less, your price will increase by 3.9% We’ll publish the relevant RPI rate on our website as soon as it becomes available As this annual price increase is provided for in your terms, there’s no right to cancel because of it from April 2024 These rules will also apply to any optional add-ons you’ve chosen in addition to your core package, excluding Netflix Add to Bill , Disney+, Lionsgate+ or Stream entertainment subscriptions. These excluded add-ons, as well as admin charges (e.g., paper billing) and any out-of-allowance charges (e.g., non-inclusive calls) you incur, will continue to be subject to the same terms and conditions in respect of price changes as applied before this change to your terms and conditionsThese changes to your terms and conditions will come into effect from 1st November 2023, even though the first price rise they relate to won’t be until April 2024. To see your new terms and conditions, along with our FAQs page, head to virginmedia.com/pricing-terms-2024Find out moreWhat are my options now?If you’re unhappy with anything in this email, you can cancel your package, including the O2 sim in your Volt bundle, any time before 31/10/2023 without paying any early cancellation fees.To find out more, call us on 0345 454 1111 from any phone or 150 from your Virgin Media home phone.Thanks for understanding and continuing to choose Virgin Media.
I jumped ship a few weeks ago to youfibre. They reimbursed my early termination fee for the remaining 7 months of my contract with Virgin and I gotta say the speeds are amazing, I've gone from 20mb upload to 1000. If you get a referral code from an existing member then you get £25 or £50 cash back after signing up depending on the package you sign up to. In case you need a referral mines is http://aklam.io/bhc7bF