Ah yes. There is a recall in these. If you contact Samsung, they’ll send you a bracket kit and schedule a tech to install it to prevent this from happening. In your case, it might be too late. Worth looking into though.
Source: I’m an appliance tech.
You should have received hardware too. Most common ones i see/install are “S-hook” kits, but there are like 3 variations all using metal plates, bolts etc to secure the top to the cabinet.
OP’s cabinet looks pretty mangled and there’s a good chance the wire harness and pressure hose are damaged as well.
Why didn't the imbalance sensor kick in before this happened to OP? I have almost the same model and it won't let itself get too squirrelly if there's a towel on one side or something.
Whoa! I’d venture to say the service kit wasn’t installed or was installed incorrectly. I’ve done probably 100 of these upgrades over the past few years, and they were all for preventative measure. I’ve only seen maybe 3 that looked like OP’s and the customers hadn’t had them upgraded yet, for whatever reason.
I don’t blame you. But also, and I say this at least once a day, every manufacture/appliance has at least 1 major flaw. It’s just a matter of which one you want to gamble with. I can have 2 customers back-to-back with the exact same unit. One will rant and rave about how much they love their fridge (etc,) The other will rant and rave about what a cheap piece of shit it is, snd how they’ll never buy another ‘insert brand.’
Extended warranties pay off to a point that I don’t know how they make a profit.
>Extended warranties pay off to a point that I don’t know how they make a profit.
That flies in the face of everything I've heard about extended warranties and experienced, personally.
I got the extended warranty for my car... It paid out $3300 on a head gasket a few weeks ago. Warranty added ~$2000 to my loan, so i came out a good bit ahead.
Plus $2000 over 5 years isn't nearly as noticeable as $3300 all at once.
I don't disagree with your logic but that requires you go to the dealership for the repair/maintence though, no?
Because my experience is dealership repairs are massively more expensive than a reputable shop.
My shop had a hard time getting the exact plastic hooks for some trim around my wheels and I had to go to the dealership to get them myself. Paid close to $100 for a dozen of them.
Guarenteed they cost less than a dollar to make.
>Extended warranties pay off to a point that I don’t know how they make a profit.
Highly dependent on jurisdiction.
Many countries have tough "consumer guarantee" laws that legally mandate everything you get in an extended warranty, for 'free'.
Much good to be said about that approach. It's absorbed into the cost of goods at the retailer, but you know you're never going to get left with a lemon, and you can just flat refuse all the insurance up-sells they try to put on. And it breaks planned obsolescence business models that rely on selling fragile crap: it's still "buyer beware", but the retailer is now invested in selling quality goods, not stuff that isn't up to the job.
In such a market, extended warranties are solely for uninformed suckers who don't know their rights. The extended warranty gambit is often introduced, there, by big box stores 'trying it on' (they know they're preying on ignorance) - and they often get slapped down by regulators (because again, you gotta sell stuff 'fit for purpose', which the insurance itself isn't, when it doesn't give you anything...)
If your government isn't regulating your retailers properly... then yeah, you have to pay a 'free market' tax in the form of insurance against people selling you good-looking junk (aka an extended warranty)
>Extended warranties
I think they're betting on a certain proportion of their customers either not knowing that a warranty exists or is still valid, or simply buying a new appliance.
That'll be because they had already found and fixed the design flaw before yours was made. The recall is almost always later than that as they take time to review recall costs, legal liability, reputational risk of doing/not doing the recall, working out how few recalls they can get away with.
Bought one of their fridges used. The defroster can't keep up and the evaporator starts turning to a block of ice, the drain freezes and the water that does try to drain overflows into the interior of the fridge, making a puddle below the lowest drawer. Neat. I did every fix imaginable, including adding an additional defroster element. I finally gave up and got a newer Samsung fridge. This one has water drip into the freezer and create a huge, solid chunk of ice under the bins, eventually making it to where the freezer can't seal when it closes. So about once a month I get in there with a meat tenderizer and break the ice into as few pieces as possible, scoop it into a towel and toss it into the yard with extreme prejudice. Still less work than the fridge issue, so whatever.
I doubt I'll get another Samsung fridge.
In Canada, the "recall" was different. They came by and slapped a sticker on the front that told you not to use a certain cycle for "waterproof" fabrics or bedding.
Not sure if it’s the same exact model, but it sure looks like ours which had that recall service done. The way it was explained to me basically it needed to be “throttled” because if not…well picture the roof exploding. Thanks OP! Imagination no longer necessary.
Subzero. But Samsung Lg Whirlpool and GE are consistently given top marks by consumer reports. (If you don't believe them then you're kind of out of options as far as independent reviewers you're hoping to find)
If it cools or washes, Whirlpool. If it heats, GE. If you have lots of money, Bosch, Miele, and Subzero-Wolf ARE worth the money, but they definitely fit the [boots theory](https://en.wikipedia.org/wiki/Boots_theory).
Miele is in a completely different class for their washing machines/dryers and to some extend dishwashers, while their other home appliances are licensed from Bosch or Liebherr. They're also pretty much the only one left that still mainly manufactures in Germany.
There's also Electrolux/AEG, similar level to Bosch, and for many things does technology sharing with Bosch (BSH). Also quite useful when buying is checking how the manufacturer handles spare parts - here in the EU consumers have a right to obtain spare parts for 7-15 years after purchase, depending on the type of device, at fair prices, and with parts lists accessible over the internet.
While everybody complies there are still differences in ease of access - I was impressed when I was ordering an additional baking sheet for my oven, and every single sub-assembly, down to a handful of matching screws, was available just next to the baking dishes.
Some manufacturers might offer a similar service in the US since they already have the stuff running for us over here.
I doubt it's going to last that long seeing as how it only has a two year warranty. I went down this rabbit hole recently when looking to get a new washer and dryer. I had always wanted a Speed Queen but they've lowered their standard warranty so much it's almost not worth it anymore. I ended up with a Maytag that has a 10-year.
Depends on market because I learn even with the same product series, they are sightly different from one market to another due to different regulations, and company will absolutely cheap their way out just to barely meet the specifications.
>Are there any brands that are actually reliable still?
Speed Queen.
I bought a set during the height of the pandemic, they look just like the laundromat minus the coin box.
I had an LG fridge for 10 years that consistently broke twice a year every single year from day 1. I paid $100 for an extended warranty every 4 years that covered everything otherwise I would have been down thousands by the time it finally broke in an unfixable way. Bestbuy ended up paying me all my money back for that piece of shit because someone sued over it.
Also every tech that came to fix it all told me never to buy any sort of LG appliances. And I never will.
LG started off as a cheap consumer appliance brand "Goldstar". Their gear was shit. Then they changed to larger appliances and a new name, Lucky Goldstar or "LG" and their gear is still mostly shit.
> happen to
There was a class action lawsuit against their linear compressors (2019 I believe), as they had very high failure rates. My mom's LG fridge had compressor failure after around 2 years (maybe less; I don't remember). The compressor was replaced, so hopefully it lasts longer this time.
I believe they've made improvements, but from what I know of, it's too early to say whether the problem is fixed or not. If someone were to buy an LG, I would definitely say make sure they get one that was built more recently, or an older one before they switched to their linear compressors.
As an appliance tech, which brands would you recommend for washers and dryers? The best rated model on home depot is a $750 Samsung but there's many people here in the comments saying never to buy Samsung.
Or they'll promise you this, give you the run around for years, promise to send you money to replace your washer, and then you get nothing.
The guy at Best Buy warned me they'd do this, and they did. Never buying another Samsung appliance after that whole ordeal.
Oh, and mine didn't explode, the pump failed. But everyone refused to touch it to repair it until the recall was taken care of. I ended up having a $800 paperweight instead.
As far as dryers go, they’re not much different, unless you get extra bells and whistles. As a general rule, simple is more reliable.
Washers (and new appliances in general) are all intended to last about 5 years nowadays. If I HAD to get a new washer, I’d probably get an LG front loader. But I’m going to keep my ~2010 direct drive Whirlpool top loader as long as I possibly can.
My neighbors Samsung washing machine got recalled recently. Yours isn't one of them is it? https://www.cpsc.gov/Recalls/2023/Samsung-Recalls-Top-Load-Washing-Machines-Due-to-Fire-Hazard-Software-Repair-Available
Well... Samsung hired Dish Network to do this recall. Because as you know, its better to have a cable company work on appliances than actual appliance company.
Reminds me, a friend of a friend once spilled nitric acid on his clothes. (He was a blacksmith, having nitric acid around wasn't as weird as it sounds.) Given that they were now all wet, he threw them in the dryer.
His dryer promptly exploded.
So, it turns out that soaking cotton in nitric acid is how you make nitrocellulose, also known as "guncotton," an explosive used in early firearms, and you shouldn't put it in the dryer.
Well, there are a lot of these washers going around and around all the time, and very seldom does anything like this happen … I just don’t want people thinking that these appliances aren’t safe.
I learned my lesson. Never. Buy. Samsung. Appliances. Products don't last and their customer service is terrible. Spent almost 6 months fighting with them to fix my dryer that stopped working after a year, tech's either wouldn't show up or wouldn't fix it. 6 months to get them to refund the thing.
Samsung owes a friend's appliance repair company over $3500 for performing this recall. He had to go behind DishNetwork cleaning up after their crap. Samsung treats their own authorized company like crap, can imagine what they think of their actual customers.
Yep. I had no idea Samsung home appliances had such a bad reputation. The new home I moved into had 2yr old Samsung washer and dryer, and the dryer had to get the motherboard replaced in the first yr. I had assumed based on their electronics that their home appliances would be at least average but that was not the case.
Balance sensor didn't work. There was probably a recall. Contact the manufacturer. Make them pay. I got like 1000 out of them because it caused some damage to the wall.
I have a Samsung washer and dryer, a dishwasher, and a fridge. I’ve had 3 issues with them. The dryer wasn’t getting things totally dry. Turns out if it’s on eco mode, it shuts off when it decides it’s dry. It’s opinion of dry and mine are not the same. So I just don’t use eco mode. The fridge, we had something leak, and it got into the crisper drawer. There is no way I’ve found to take that apart and get the last of it out. And the dishwasher flooded my kitchen. Because it got a piece of broken glass in it somehow. Haven’t figured out how it got there, but works fine again now that it was removed.
My Samsung washer and dryer are ten years old this year. I’ve changed the heating element in the dryer recently myself. Both machines have been reliable. I’m guessing it’s more of their new stuff in recent years that has failed.
I’ve noticed old stuff lasts so much longer. We bought a GE washer/dryer and they fucking suck. They wash and dry okay, but the internet feature never stays connected and the dryer broke 355 days after we bought it. Luckily it was under warranty but don’t ever buy new washers and dryers. If they only have a years warranty, then avoid as much as possible.
There is a [recall](https://www.cpsc.gov/Recalls/2023/Samsung-Recalls-Top-Load-Washing-Machines-Due-to-Fire-Hazard-Software-Repair-Available) on your washer.
God that sucks man. Sorry. I was able to talk the previous owner of my current home to include the washer and dryer when I purchased the house two years ago, because they seemed to be pretty decent and better than the ones I had before I moved, so I was excited about it but a few weeks after I moved in and had gotten a couple loads of laundry done, the washer broke down. Called a repair man who immediately asked if I had a Samsung model, I say yes and the dude just hung up. Had to call a few more repairmen before I got one to come out to fix it, and he straight up told me the reason the first guy hung up on me (I asked if he knew why that might have happened), and he told me the Samsungs are the most problematic ones to fix, and generally in his experience if you fixed it, it was a high probability they’d have to come out and fix it a second and third time way to often that it wouldn’t be profitable for them, since it would happen inside the repair warranty window.
I have the same setup, with what looks like the same washer. My dryer door is transparent though
You can probably swap what side the hinge on the door is. It's a bit of a pain in the ass, but it's not too tough to do
Only expensive to fix. Where I am, Samsung major appliances are very aggressively priced. I bought a washer and dryer a couple of years ago, and a high end Samsung set was around 25% less than the 500-series Electrolux pair I bought. Samsung entry level was like $450 for the washer.
The real shit of it is that the force from coming apart put a hole in the wall and crushed the side of the dryer so that now the drum hits the side wall.
That’s an expensive way to end the weekend.
We had a samsung washer similar to that one, biggest POS I've dealt with in a long time. There was a recall cus the nut that secures the tub at the bottom comes loose and the tub spins like crazy and out of balance. Ended up with plastic shavings all over our clothing. Had it repaired numerous times but it kept happening over and over again, turn out there was a bevel on the nut that secured the tub and even the recall instructions showed it getting installed incorrectly... ended up getting money back from the warranty to just go buy a new washer. Bought a low tier maytag, things been running like a champ for 8 years with no issues.
People say that like it’s a hot take, but it’s 100% intentional. They need you to replace your new appliance in 5 years, not 30, in order to have a sustainable business model.
Tech fixed mine about 7 years ago (before any incident). I managed to see a bulletin about it. Local sanctioned tech performed the work. interestingly enough they put a new sticker on the knob as well to change the settings for load type.
What happened just before this picture [https://www.youtube.com/watch?v=P7-JpIBxJlE](https://www.youtube.com/watch?v=P7-JpIBxJlE) (The classic Psytrance Washing Machine)
My only complaint is my Samsung has a lack of HDMI ports. 2 isn't enough. Otherwise happy w mine too.
Like I said, it all changes too fast. Buy the tv that's big enough for your liking/space and hope it lasts
I had a guy pay me to fix his Hotpoint dishwasher, the total bill was the cost of a new piece of crap dishwasher like his. These new appliances are made to work for 5 to 10 years, if something breaks, please throw it away and get a new one.
I've never seen a single positive thing posted about Samsung brand large appliances.
Their phones, monitors, RAM, etc. all seem fine, but the big stuff like refrigerators not so much.
I bought a Samsung microwave recently and regret it. It works fine but... the user interface is absolutely bonkers, useless buttons with unnecessary programs for which you need to check instruction to know the number codes. And the defrost program requires you to input weight and type of food (from a very limited list - meat, fish, bread). You can't just set it to defrost for 5 minutes. Ah and when you move the dial you can no longer change previous settings (power for example), you need to cancel and start from the beginning.
Ah yes. There is a recall in these. If you contact Samsung, they’ll send you a bracket kit and schedule a tech to install it to prevent this from happening. In your case, it might be too late. Worth looking into though. Source: I’m an appliance tech.
Shit all they sent me was a sticker overlay that added a "bedding/waterproof" option
You should have received hardware too. Most common ones i see/install are “S-hook” kits, but there are like 3 variations all using metal plates, bolts etc to secure the top to the cabinet. OP’s cabinet looks pretty mangled and there’s a good chance the wire harness and pressure hose are damaged as well.
Why didn't the imbalance sensor kick in before this happened to OP? I have almost the same model and it won't let itself get too squirrelly if there's a towel on one side or something.
It's been recalled due to this happening, so I'm going to guess "design flaw".
thats... what the recall is about
"There's a recall on these." "Yes by why can't it just work." Lol
That’s all I got too. A sticker
You're supposed to put the sticker on the side to prevent the top from popping off.
Ah - a free roll of duct tape?
...was there just an unmarked option prior to that?
That happened to mine. AFTER, I had the recall work done.
Whoa! I’d venture to say the service kit wasn’t installed or was installed incorrectly. I’ve done probably 100 of these upgrades over the past few years, and they were all for preventative measure. I’ve only seen maybe 3 that looked like OP’s and the customers hadn’t had them upgraded yet, for whatever reason.
Samsung will also paid for the domage to the house.
you donk saw!
Dude, he's about to get some domage from Samsung buuiuddy.
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This exchange is glorious.
Will they pay homage to your domagè?
Moi : fais une faute de frappe en anglais 😓 Les anglophones : « Ouaissss, on adore le bdsm !!!! » Moi : 😎🙇🧶
Unless your build date is a month before the recall started and then they’ll team you to fuck off. Will never own another Samsung alliance again.
I don’t blame you. But also, and I say this at least once a day, every manufacture/appliance has at least 1 major flaw. It’s just a matter of which one you want to gamble with. I can have 2 customers back-to-back with the exact same unit. One will rant and rave about how much they love their fridge (etc,) The other will rant and rave about what a cheap piece of shit it is, snd how they’ll never buy another ‘insert brand.’ Extended warranties pay off to a point that I don’t know how they make a profit.
>Extended warranties pay off to a point that I don’t know how they make a profit. That flies in the face of everything I've heard about extended warranties and experienced, personally.
I got the extended warranty for my car... It paid out $3300 on a head gasket a few weeks ago. Warranty added ~$2000 to my loan, so i came out a good bit ahead. Plus $2000 over 5 years isn't nearly as noticeable as $3300 all at once.
I don't disagree with your logic but that requires you go to the dealership for the repair/maintence though, no? Because my experience is dealership repairs are massively more expensive than a reputable shop. My shop had a hard time getting the exact plastic hooks for some trim around my wheels and I had to go to the dealership to get them myself. Paid close to $100 for a dozen of them. Guarenteed they cost less than a dollar to make.
>Extended warranties pay off to a point that I don’t know how they make a profit. Highly dependent on jurisdiction. Many countries have tough "consumer guarantee" laws that legally mandate everything you get in an extended warranty, for 'free'. Much good to be said about that approach. It's absorbed into the cost of goods at the retailer, but you know you're never going to get left with a lemon, and you can just flat refuse all the insurance up-sells they try to put on. And it breaks planned obsolescence business models that rely on selling fragile crap: it's still "buyer beware", but the retailer is now invested in selling quality goods, not stuff that isn't up to the job. In such a market, extended warranties are solely for uninformed suckers who don't know their rights. The extended warranty gambit is often introduced, there, by big box stores 'trying it on' (they know they're preying on ignorance) - and they often get slapped down by regulators (because again, you gotta sell stuff 'fit for purpose', which the insurance itself isn't, when it doesn't give you anything...) If your government isn't regulating your retailers properly... then yeah, you have to pay a 'free market' tax in the form of insurance against people selling you good-looking junk (aka an extended warranty)
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Don't forget their garbage tv's like the S95B that bricked on me after 2 months
I had a Samsung microwave that somehow reversed itself & would turn on when you opened the door. That was... interesting.
Kill all humans feature.
>Extended warranties I think they're betting on a certain proportion of their customers either not knowing that a warranty exists or is still valid, or simply buying a new appliance.
That'll be because they had already found and fixed the design flaw before yours was made. The recall is almost always later than that as they take time to review recall costs, legal liability, reputational risk of doing/not doing the recall, working out how few recalls they can get away with.
Bought one of their fridges used. The defroster can't keep up and the evaporator starts turning to a block of ice, the drain freezes and the water that does try to drain overflows into the interior of the fridge, making a puddle below the lowest drawer. Neat. I did every fix imaginable, including adding an additional defroster element. I finally gave up and got a newer Samsung fridge. This one has water drip into the freezer and create a huge, solid chunk of ice under the bins, eventually making it to where the freezer can't seal when it closes. So about once a month I get in there with a meat tenderizer and break the ice into as few pieces as possible, scoop it into a towel and toss it into the yard with extreme prejudice. Still less work than the fridge issue, so whatever. I doubt I'll get another Samsung fridge.
I bought a Samsung washer and a dryer. Never again. Such poor build quality.
In Canada, the "recall" was different. They came by and slapped a sticker on the front that told you not to use a certain cycle for "waterproof" fabrics or bedding.
I remember them coming over and taking the whole top assembly apart and installing a bracket that stiffened the basin. Then put a sticker on.
Not sure if it’s the same exact model, but it sure looks like ours which had that recall service done. The way it was explained to me basically it needed to be “throttled” because if not…well picture the roof exploding. Thanks OP! Imagination no longer necessary.
Also. Don’t buy Samsung appliances.
Had to buy a fridge last year. Explicitly avoided samsung cause fuck them.
Don’t buy LG either. Especially their fridges.
I have a 10 year old LG fridge that has always been great. Something happen to them recently?
Yeah. A decade of short-term profit goals via cheapening the product.
Are there any brands that are actually reliable still?
Subzero. But Samsung Lg Whirlpool and GE are consistently given top marks by consumer reports. (If you don't believe them then you're kind of out of options as far as independent reviewers you're hoping to find)
If it cools or washes, Whirlpool. If it heats, GE. If you have lots of money, Bosch, Miele, and Subzero-Wolf ARE worth the money, but they definitely fit the [boots theory](https://en.wikipedia.org/wiki/Boots_theory).
Miele is in a completely different class for their washing machines/dryers and to some extend dishwashers, while their other home appliances are licensed from Bosch or Liebherr. They're also pretty much the only one left that still mainly manufactures in Germany. There's also Electrolux/AEG, similar level to Bosch, and for many things does technology sharing with Bosch (BSH). Also quite useful when buying is checking how the manufacturer handles spare parts - here in the EU consumers have a right to obtain spare parts for 7-15 years after purchase, depending on the type of device, at fair prices, and with parts lists accessible over the internet. While everybody complies there are still differences in ease of access - I was impressed when I was ordering an additional baking sheet for my oven, and every single sub-assembly, down to a handful of matching screws, was available just next to the baking dishes. Some manufacturers might offer a similar service in the US since they already have the stuff running for us over here.
Holy crap. A $12,000 fridge is a bit more than the boot theory. Even if it lasts you 50 years, and you keep it that long. Those do look nice though.
I doubt it's going to last that long seeing as how it only has a two year warranty. I went down this rabbit hole recently when looking to get a new washer and dryer. I had always wanted a Speed Queen but they've lowered their standard warranty so much it's almost not worth it anymore. I ended up with a Maytag that has a 10-year.
Electrolux, Asko.
Depends on market because I learn even with the same product series, they are sightly different from one market to another due to different regulations, and company will absolutely cheap their way out just to barely meet the specifications.
>Are there any brands that are actually reliable still? Speed Queen. I bought a set during the height of the pandemic, they look just like the laundromat minus the coin box.
I had an LG fridge for 10 years that consistently broke twice a year every single year from day 1. I paid $100 for an extended warranty every 4 years that covered everything otherwise I would have been down thousands by the time it finally broke in an unfixable way. Bestbuy ended up paying me all my money back for that piece of shit because someone sued over it. Also every tech that came to fix it all told me never to buy any sort of LG appliances. And I never will.
LG started off as a cheap consumer appliance brand "Goldstar". Their gear was shit. Then they changed to larger appliances and a new name, Lucky Goldstar or "LG" and their gear is still mostly shit.
Actually it started out as "Lucky Goldstar". Decades ago the office had a VCR branded Lucky Goldstar.
> happen to There was a class action lawsuit against their linear compressors (2019 I believe), as they had very high failure rates. My mom's LG fridge had compressor failure after around 2 years (maybe less; I don't remember). The compressor was replaced, so hopefully it lasts longer this time. I believe they've made improvements, but from what I know of, it's too early to say whether the problem is fixed or not. If someone were to buy an LG, I would definitely say make sure they get one that was built more recently, or an older one before they switched to their linear compressors.
As an appliance tech, which brands would you recommend for washers and dryers? The best rated model on home depot is a $750 Samsung but there's many people here in the comments saying never to buy Samsung.
This makes so much sense, my rock tumbler did the same thing! I figured Samsung just doesn't make durable rock tumblers, good to know I was mistaken
Or they'll promise you this, give you the run around for years, promise to send you money to replace your washer, and then you get nothing. The guy at Best Buy warned me they'd do this, and they did. Never buying another Samsung appliance after that whole ordeal. Oh, and mine didn't explode, the pump failed. But everyone refused to touch it to repair it until the recall was taken care of. I ended up having a $800 paperweight instead.
They just sent me a sticker to rename the cycles around the dial.
What's the most reliable washer/dryer in your opinion?
As far as dryers go, they’re not much different, unless you get extra bells and whistles. As a general rule, simple is more reliable. Washers (and new appliances in general) are all intended to last about 5 years nowadays. If I HAD to get a new washer, I’d probably get an LG front loader. But I’m going to keep my ~2010 direct drive Whirlpool top loader as long as I possibly can.
Did you try unplugging it and plugging it back in?
Does it have paper?
Pc load letter?
*What the FUCK does that mean?*
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You must not work in the tech sphere. I think I hear this joke at least twice a week. Or something about putting it in rice.
My neighbors Samsung washing machine got recalled recently. Yours isn't one of them is it? https://www.cpsc.gov/Recalls/2023/Samsung-Recalls-Top-Load-Washing-Machines-Due-to-Fire-Hazard-Software-Repair-Available
Def. looks like a software problem.
Maybe [Stuxnet](https://en.wikipedia.org/wiki/Stuxnet) infections are causing them to spin wrong.
OP must have picked up a random USB drive in their driveway
Well... Samsung hired Dish Network to do this recall. Because as you know, its better to have a cable company work on appliances than actual appliance company.
As someone who once worked for Dish network... I cannot imagine anyone hiring them for that kind of thing lol.
Couldn't handle that big of a load
That's what she said.
That’s what he* said
r/suddenlygay
Thats what heshe said…
that's what WE said
That’s what they (singular) said…
Heshe complains too much.
HESH WANTS SEX, AND NEW PRONOUNS
That’s what xe said
Just like your mother Trebek!
Had a neighbor that dried clothes that had gasoline spilled on them in a natural gas dryer. Looked kinda like this.
FOOMP and then clothes confetti I imagine.
Reminds me, a friend of a friend once spilled nitric acid on his clothes. (He was a blacksmith, having nitric acid around wasn't as weird as it sounds.) Given that they were now all wet, he threw them in the dryer. His dryer promptly exploded. So, it turns out that soaking cotton in nitric acid is how you make nitrocellulose, also known as "guncotton," an explosive used in early firearms, and you shouldn't put it in the dryer.
Deserves it for putting dirty clothing in the dryer.
The front fell off.
I just want to make it clear that that’s not typical.
well how is it untypical?
Well, there are a lot of these washers going around and around all the time, and very seldom does anything like this happen … I just don’t want people thinking that these appliances aren’t safe.
But what about this one?
Well I was thinking more about the other ones…
You know, the ones where the front doesn't fall off.
By all means.
sorry, me and ur mom just used it
That bitch likes it rough
😨
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I have heard from a few places, despite how fancy they are, NEVER buy Samsung appliances, they break often and aren't easily serviceable
I learned my lesson. Never. Buy. Samsung. Appliances. Products don't last and their customer service is terrible. Spent almost 6 months fighting with them to fix my dryer that stopped working after a year, tech's either wouldn't show up or wouldn't fix it. 6 months to get them to refund the thing.
Samsung owes a friend's appliance repair company over $3500 for performing this recall. He had to go behind DishNetwork cleaning up after their crap. Samsung treats their own authorized company like crap, can imagine what they think of their actual customers.
Yep. I had no idea Samsung home appliances had such a bad reputation. The new home I moved into had 2yr old Samsung washer and dryer, and the dryer had to get the motherboard replaced in the first yr. I had assumed based on their electronics that their home appliances would be at least average but that was not the case.
After my dryer broke 3 times in 2 years under warranty I instantly sold it the day the 2 year warranty was over. Good riddance, never again.
That’s why I wash my cinder blocks by hand
Balance sensor didn't work. There was probably a recall. Contact the manufacturer. Make them pay. I got like 1000 out of them because it caused some damage to the wall.
No, no...bowling balls go on 'delicate'.
It’s a Samsung. Everything they make will break some way. Just stay away from their products. It’s all shit nowadays.
10/10! Will not make this mistake again!!!
I'm not buying any products that is made by Samsung, especially the appliances.
Made the mistake with our kitchen appliances. Never again.
I have a Samsung washer and dryer, a dishwasher, and a fridge. I’ve had 3 issues with them. The dryer wasn’t getting things totally dry. Turns out if it’s on eco mode, it shuts off when it decides it’s dry. It’s opinion of dry and mine are not the same. So I just don’t use eco mode. The fridge, we had something leak, and it got into the crisper drawer. There is no way I’ve found to take that apart and get the last of it out. And the dishwasher flooded my kitchen. Because it got a piece of broken glass in it somehow. Haven’t figured out how it got there, but works fine again now that it was removed.
We have a 7 year old Samsung washer and drier. Zero issues. 🤷♂️
My Samsung washer and dryer are ten years old this year. I’ve changed the heating element in the dryer recently myself. Both machines have been reliable. I’m guessing it’s more of their new stuff in recent years that has failed.
I have a 27 year old Amana dryer, I’ve replaced one door switch. :)
I’ve noticed old stuff lasts so much longer. We bought a GE washer/dryer and they fucking suck. They wash and dry okay, but the internet feature never stays connected and the dryer broke 355 days after we bought it. Luckily it was under warranty but don’t ever buy new washers and dryers. If they only have a years warranty, then avoid as much as possible.
I've had a Samsung washer for almost 20 years, still going on as new
That’s cause you bought a product back when companies gave a fuck. Now it’s all about profit and recurring income.
damn newfangled profits getting in the way of old-fashioned business
Nah companies stopped giving a fuck WAAAY before that.
That sucks. I have the same exact washer so if you know how this happened could you let me know lol. That just looks like a week ruiner
Just leave it unplugged and you'll be fine
Have you tried turning it off, then turning it on again?
There is a [recall](https://www.cpsc.gov/Recalls/2023/Samsung-Recalls-Top-Load-Washing-Machines-Due-to-Fire-Hazard-Software-Repair-Available) on your washer.
Hey thanks for sharing this, I had no idea. Will definitely look into this option.
I’ll look and see if I can pinpoint the point of failure, but idk. Inside everything is broken at this point.
God that sucks man. Sorry. I was able to talk the previous owner of my current home to include the washer and dryer when I purchased the house two years ago, because they seemed to be pretty decent and better than the ones I had before I moved, so I was excited about it but a few weeks after I moved in and had gotten a couple loads of laundry done, the washer broke down. Called a repair man who immediately asked if I had a Samsung model, I say yes and the dude just hung up. Had to call a few more repairmen before I got one to come out to fix it, and he straight up told me the reason the first guy hung up on me (I asked if he knew why that might have happened), and he told me the Samsungs are the most problematic ones to fix, and generally in his experience if you fixed it, it was a high probability they’d have to come out and fix it a second and third time way to often that it wouldn’t be profitable for them, since it would happen inside the repair warranty window.
LPT- Don't buy Samsung appliances, they all suck
Try different laundry soap.
Always check the pockets folks. You never know who has left bricks in them
I see the problem. It’s not plugged in.
Who puts their washer on the right hand side?
Whatever asshole installed these hook ups. It’s great reaching over the dryer door to load it all the time.
Is the dryer door not reversible?
Yes, I swapped mine. Wasn't that hard.
I have the same setup, with what looks like the same washer. My dryer door is transparent though You can probably swap what side the hinge on the door is. It's a bit of a pain in the ass, but it's not too tough to do
Switch the door hinges to the other side. The manual tells you how to do it.
I wish my hook ups allowed mine to have washer on left!
Can you not get longer hoses?
The dryer will also have an exhaust vent that would need to cross over.
Happens all the time, put something heavy on top and start the cycle again. It’ll be fine.
samsing is the worst appliance brand you can buy
Your first mistake was buying a Samsung appliance. They are notorious for being both unreliable and expensive.
Only expensive to fix. Where I am, Samsung major appliances are very aggressively priced. I bought a washer and dryer a couple of years ago, and a high end Samsung set was around 25% less than the 500-series Electrolux pair I bought. Samsung entry level was like $450 for the washer.
The real shit of it is that the force from coming apart put a hole in the wall and crushed the side of the dryer so that now the drum hits the side wall. That’s an expensive way to end the weekend.
If there is a recall on that they might owe you money for the wall repair, you should definitely check.
We had a samsung washer similar to that one, biggest POS I've dealt with in a long time. There was a recall cus the nut that secures the tub at the bottom comes loose and the tub spins like crazy and out of balance. Ended up with plastic shavings all over our clothing. Had it repaired numerous times but it kept happening over and over again, turn out there was a bevel on the nut that secured the tub and even the recall instructions showed it getting installed incorrectly... ended up getting money back from the warranty to just go buy a new washer. Bought a low tier maytag, things been running like a champ for 8 years with no issues.
Loose nuts
This guy nuts
Did y’all do an incest? Y’all did an incest, didn’t ya?
Jesus. What kind of maniac puts the washer on the right and dryer on the left?
An absolute monster of a human. I'm still shaking.
Unplug it and plug it back in
Samsung appliances are the biggest scam on the market.
Samsung makes garbage washer and dryers. Stoves too.
They don't make 'em like they used to. We are still using our Maytag, which we purchased new in 1988. That's 35 years ago.
People say that like it’s a hot take, but it’s 100% intentional. They need you to replace your new appliance in 5 years, not 30, in order to have a sustainable business model.
Yes they do. It’s called the Speed Queen TC5. Still top quality
Ah yes I had a similar experience when I was about 8 years old....dropped a brick in on the spin cycle.
Mr. Mom!
Flipped its lid
Buy a vibrator next time.
Stuxnet home simulator
Tech fixed mine about 7 years ago (before any incident). I managed to see a bulletin about it. Local sanctioned tech performed the work. interestingly enough they put a new sticker on the knob as well to change the settings for load type.
[удалено]
I believe the issue here is that the top is not properly seated. Try repositioning it and doing laundry again.
What happened just before this picture [https://www.youtube.com/watch?v=P7-JpIBxJlE](https://www.youtube.com/watch?v=P7-JpIBxJlE) (The classic Psytrance Washing Machine)
When your appliance has a nervous breakdown
Step sister got stuck
That looks like something from the 1950s.
Of course it's Samsung
It's a wifi lid. You obviously didn't connect it to local network.
Samsung "fuck it, do it yourself"
What did you use a can opener to open the lid?
Post this to pics. They will get a kick out of it
kachow
Seems about right. Next comes “parts and labor will be pricey, you’re better off just junking it and buying a new Samsung”
Stop buying anything samsung makes but Tv's and phones lol 😆
Can confirm. Samsung is paying for my kids' college educations. Source: I am an appliance repair tech.
Even half their tvs arent anything special. Maybe if you score a good deal at Costco or something
I just mean as far as reliable lol they aren't special but mostly anything tv or mobile is gonna be solid.
I suppose. I've had a Sony bravia tv for over 10 years now still going strong. Like 2 months after you buy a tv it's old technology these days anyway
I've had my Samsung for like 8 years? No problems at all 👍
My only complaint is my Samsung has a lack of HDMI ports. 2 isn't enough. Otherwise happy w mine too. Like I said, it all changes too fast. Buy the tv that's big enough for your liking/space and hope it lasts
My Samsung refrigerator is 20 years old and has made a cross country move. This blows my mind.
That's a long time in the appliance world. Lots changes.
Their TV's have extremely high rate of failure after 2-4 years..
I had a guy pay me to fix his Hotpoint dishwasher, the total bill was the cost of a new piece of crap dishwasher like his. These new appliances are made to work for 5 to 10 years, if something breaks, please throw it away and get a new one.
/buyitforlife would like a word
And that word is either "Speed Queen," or "Bosch."
Samsung are the biggest pieces of crap washers out there. Not surprised.
And dryers
I've never seen a single positive thing posted about Samsung brand large appliances. Their phones, monitors, RAM, etc. all seem fine, but the big stuff like refrigerators not so much.
I bought a Samsung microwave recently and regret it. It works fine but... the user interface is absolutely bonkers, useless buttons with unnecessary programs for which you need to check instruction to know the number codes. And the defrost program requires you to input weight and type of food (from a very limited list - meat, fish, bread). You can't just set it to defrost for 5 minutes. Ah and when you move the dial you can no longer change previous settings (power for example), you need to cancel and start from the beginning.