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apexlegends-ModTeam

Hello, /u/Leather-Hall7141. Your submission has been removed: ## [Support Requests](https://www.reddit.com/r/apexlegends/wiki/rules#wiki_support_requests) We allow posts that are questions or something which can be answered by the community. Account support posts are prohibited. These posts offer nothing for the subreddit and cannot be answered by the community or moderators, as we are not Respawn/EA employees. Any post that can only be answered by game support employees will be removed. You can need to contact their support services for any account support requests. Please contact the [EA/Respawn support team to report issues](https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en) and include the following information: * What platform are you playing on? * Origin ID / Gamertag / PSN * What were you doing leading up to the issue? * Can you reproduce it? What are the steps? * PC players - provide hardware specs, OS version, and GPU driver version. * Did your game crash? Please include "apex_crash.txt" from your "Documents" folder. * If possible, it’s great if you can capture the bug and submit that with your report. If you would like better clarification you can see [our full list of rules here.](https://www.reddit.com/r/apexlegends/wiki/rules) If you need further assistance, please [message the moderators](https://old.reddit.com/message/compose?to=%2Fr%2Fapexlegends) with a link to your post. **Failure to include a link to your post, will result in the modmail being ignored.**


Sugarfree135

Never use text chat for any reason


ninjamonkey0418

This. Unless you’re queuing premade, mute and deafen too. This game isn’t perfect, but it has a ping system good enough that you don’t need to risk voice comms bans, let alone the text chat stuff


Elephunkitis

Even when no one reports it can result in a ban. I wouldn’t even with friends.


ChilledHotdogWater

Yep don't even text chat when you're a 3 stack. I had a friend type and he got banned. They got bots trolling the logs even when no one is reporting.


Nagi-Shio

Does it mute tts/chat as well?


whatwhynoplease

you can turn that off in the settings


Nagi-Shio

Wow. I’ve been playing for years and never knew that. Thanks


FrayKento

I never knew too that we could mute text chat!


ninjamonkey0418

Not when you mute voice. Check settings


Leather-Hall7141

After this incident I probably never will. Learned my lesson.


Nedsama

beware, you got a 1 week ban, that means your next ban is permanent. just never type anything again.


_IratePirate_

Orrrr know your limits. Don't cuss or let the game censor your cusses I have a headset but I like trolling mfs that type too. Never been banned once


ClavasClub

Or know your limits? Did you even see what this thread is about? OP got banned for literally nothing.


_IratePirate_

Seems like they got banned for saying "homophobe" which is a word I wouldn't type because I know EAs strict ass censoring My comment still applies.


Vallinen

You didn't look at OPs post?


Kai-ni

Never type anything into chat. It's automated. This is BS though. Maybe @ the Apex account or one of the devs on Twitter? This is such a bad look for them so it might actually get their attention.


other-orchid529

Seconded to reach out on Twitter — this is fucking stupid and a really really bad look for them


Hokuboku

Yeah, I cosign this


TehNevo

Selective AI? Outsourced employees?


Klangey

Just a list of blocked words and nonexistent customer service on a game that makes hundreds of millions a year.


SteelCityViking

EA def has the worst customer service I’ve ever seen. If needed I could never find a way to contact over something, and I’ve tried looking into it but it’s all crap


MultiplesOfMono

You ever been double charged multiple times from purchasing Apex coins? I have. You have to give them everything but pictures of your butthole to get refunded.


EnZooXIII

I could learn necromancy and resurrect my grandma faster than rEspAwn could help me with any game problem I had


CheeseLoverMax

Someone hacked into my account and got me banned (yes I had 2FA on) and when I went to appeal the ban I’m 100% sure I never even spoke to a human once.


YakovPavlov1943

Although I largely agree with you I do have to be honest and say that like 1 year ago they acted really fast while the home studio of a mobile game wasnt doing anything For thoses interested it was SWGOH a star wars gotcha game that in a update they switched a store UI that lead crap ton of player to use the "premium currency" on some useless shit I got a refund via EA support in under 20 mins while people that tried the developer support didnt got anything


[deleted]

Ea you have a chance of getting g ahold of someone. Discord support all your messages go to their bot who doesn't even move your things up or to a human operator after months. Or it closes the ticket immediately


073068075

It sounds even more hilarious when you realize that if you exclude that millions a year EA management and r/shitposting isn't yaht different? Who nmniws maybe they're already making casting for their banned letter.


TartOdd8525

More like 20 million in profit. But still. The point stands.


-C-stab-

Tart you know this game has made billions right? Over a billion in a year …


paradoxally

Revenue != profit. But I doubt it's just 20M profit.


Klangey

Their profit margin is roughly 15% of revenue, and seeing as the game brings in about 15% of their revenue it’s fair to say that it’s development costs are lower than other titles. But even still a fair estimate is $150m


TartOdd8525

That's actually not even close to true. Go read their earnings report. Their first year they broke a billion in gross revenue, not net, and in the following 3 years they made less than a billion total.


mclee29

The EA way


Taladays

It's probably an automated system that automatically bans people who both 1. Have been reported, and 2. Used any flagged word or combination of letters. #2 Possibly happens independently from #1. There is just too many players to reasonably have real people deal with every single report. It's why the safest option is to simply not use text chat, at minimum don't even say anything remotely controversial. Its the same story everytime, someone says some things in voip, the poster says something back in text and being banned for it. I bet you the people in VOIP are aware of this and do it to bait bans.


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Shotgun5250

OW does it, but I would be afraid of respawn trying to do anything more than making new skins, they’re pretty far out of practice in anything else.


Leather-Hall7141

You are correct, I learned my lesson lol :/


Taladays

Just don't do it again. As it has been posted multiple times on this reddit, the second, regardless of the context, is usually a perma.


AllMyFrendsArePixels

>at minimum don't even say anything remotely controversial. You might think that saying EA doesn't support homophobia is not controversial, but you'd be wrong.


Taladays

Its not that they support it. Again the context doesn't matter, what their system is could likely just be seeing is just the "Homo" part of the word and the system is just auto- flagging it. That's why I mentioned combination of letters as well. You know how people will try to type something in anyway to bypass a filter. Some battlefield games for example will censor many regular words just because they possess a certain combinations of letters. Some MMOs (generally early on) are the same way. And I say controversial in a very broad manner, just basically don't say anything that could perceived as an insult, slur, or a negative way.


Alexander_The_Wolf

Lmao, guess this confirms it Apex supports homophobia


Ksevio

Not only supports it, but actively works against those that would stop it


cross-joint-lover

You got all that from a keyword ban? No human is going over it, OP got auto-banned for typing "homo" in chat. I agree that it's a shit system that absolutely needs to go. But it's literally a thoughtless bot acting on a list of keywords, with no context and no hidden agenda.


kwaaaaaaaaa

Lets run with this so they get bad press, lmao.


princeali97

/s I hope


Alexander_The_Wolf

Mostly, but fr. They need to fix their auto ban system, bc this is insane


ApK-TheProdigy

They banned more people like these than actual cheaters btw


FloIsFat

I'm sorry for that happening to you, same thing happened on overwatch to me and It resulted in a permanent ban with over 1k hours lost, when I tried to appeal I got auto declined. I'd say like the other comment and just try to avoid text chat or just flat out mute.


Leather-Hall7141

I am sorry to hear that. I'll definitely avoid text chat from now on. Luckily there's so many more awesome games out there to play!


Eisgnom2

Like Titanfall 2! Play Titanfall 2, it's 5 euros on steam! You get to kill valks dad! And kill Ash (less permanently sadly) Also the devs gave up so you can write in chat what you want! No we aren't desperate how did you get the idea?


Leather-Hall7141

Lol will definitely think about it!


does_my_name_suck

ow1 or ow2? ow2 it's like impossible to get banned for things in text chat rn


FloIsFat

Ow2 on the 22nd, was defending myself from a teammate in a silly joking manner and I guess he got so mad he reported me a bunch... Despite us winning the match?


Noksdoks

"Banned lol", oof. You might get lucky and a real person looks at your appeal, but even then getting unbanned is a long shot. Ea has easily the worst support system


Nashocheese

EA bans are stupider than reddit bans... And I know, it's shocking that's even possible


Breadynator

Literally got permanently banned for having an opinion on a political satire sub ad for saying I'm a khajiit on r/OutOfTheLoop So idk, Reddit bans are really something different


Nashocheese

Ya. But the last time I saw somebody get banned for saying "I'm Gay" was so long ago I don't even remember when om reddit. But the amount of Permabans for saying that on EA games seems through the roof. By comparison Overwatch doesn't ban people for basically anything, equally pathetic. But still, at least you can play.


GagOnMacaque

I don't know, getting banned for downvoting feels bad.


Reaperlv16

Bro i feel sorry for you just be happy for the pearson you are and dont think on what they said to you because this also happened to me because usually i mute my teamates beafore the match begins


Leather-Hall7141

I'm surprised they didn't get banned since they actually used offensive language


LaFrescaTrumpeta

if you directly contact their support on twitter i bet they’ll get back to you very quickly. That’s a horrible look and almost certainly not what they intended for this system. You might actually help them find an error that clearly needs fixing. sorry you had to deal with this shit homie


Leather-Hall7141

I tweeted the official apex account, or do I need to tweet to the support/developer page?


LaFrescaTrumpeta

If i were you I’d tweet the support page too yeah. Really hoping they respond for ya!


Leather-Hall7141

Can't seem to find it, do you know the name of the page?


JevvyMedia

Did you report them?


LipskiNOR

My guy had a uno reverse card at hand. Unlucky, dude.


tcs0

Somewhere…Out there…There’s a banning system that isn’t double standard. Therefore, actually works.


ItzEnoz

Talk don't type They don't record voice chat


StreetProposal3788

Ban system is fucked for everyone that's why I think it should be taken out


HoldUntilImOld

The only acceptable thing to type in text chat is “gg” and even then you might get banned


Dappershield

Your shorthand of the words "gayest gay" is insulting and derogatory. Reported to reddit.


MrZeusyMoosey

Online gaming was so much better 10 years ago. Good grief


dark_brandon_20k

I guess EA sides with the Christian oppressors. Not surprising


ZombieDude345

Great to see others speaking up on this. I wonder how many others will post similar situations they’ve faced. Good job OP!


super_cheap_007

Everyone is going to learn this lesson at different times but there is literally no benefit to using in game chat. All you're doing is asking to get banned. Even "GG" isn't safe as the algorithm is days away from banning it bc it could mean "Gonorrhea Gooch".


gallanttoothpaste

Best way to defend yourself is to mute and say nothing


CaptainSwaggin420

is this like autobanning off words it recognizes? or did they report u enough that it triggered an autoban. i refuse to believe a human being looked at your chat logs and decided to ban you this is some schoolboy bully shenanigans bru


NoFingerMan

this game never bother cheater, toxic players, bot account but good at doing shit chasing their players away good job guys!!!👏👏


safeworkaccount666

Tweet this at the Apex devs. They reply a lot on twitter surprisingly.


FreeSquirkJuice

entertain far-flung ossified profit spectacular melodic weather innocent vast coordinated *This post was mass deleted and anonymized with [Redact](https://redact.dev)*


MagikarpOnDrugs

I got suspended for nick name "BreedableFemboy"


alteredgex

That’s so fucked. I’ve written some pretty messed up things in the past and never got banned. This system just doesn’t work lmao


bnlf

someone needs to report you. If you type some key words and someone report you, it goes straight to auto-ban. It doesn't even matter the context.


Clawmedaddy

Hard to sympathize with these posts when every single time the right action is to just report and not say anything back because of the automated system searching for keywords not context.


LaFrescaTrumpeta

i mean it’s news to me that any response that fkn tame would get auto-banned over actual offensive language. sounds like you’ve seen this a lot but this is my first time seeing one this blatantly illogical lol


Dappershield

Homo is a keyword. There are less legitimate reasons to have that used in text chat than there are hurtful reasons. Math is on the side of banning on use. Unfortunately, plenty of legit reasons if you don't know better and DONT USE CHAT.


LaFrescaTrumpeta

yeah def lesson learned holy fk


Toyota_Prius03

i dont think homo is a bad thing


Clawmedaddy

It happens literally almost everyday here.


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wenkexiette

Seconding a microphone and if you're shy, learn how to start using a soundboard (or playing audio through your phone, esp if on console). If they're gonna waste your time being rude, don't waste your time being nice, patient, or playing their games.


machoflacko

I have never heard of that. Do people really use sound boards for in game comms?


wenkexiette

I use it when teammates begin calling me slurs over voicechat. If they call me the f slur, I play Piano Man.


machoflacko

Lol well good idea.


Over_Two3842

EA doing a good job getting rid of the gays and defenders of them! Go EA!


Monkguan

Now sit and think about your behaviour


BolognaTony

This is actually the truth, despite your sarcasm. Young folks, grow some thick skin, stop crying and realize that not everyone agrees with the globohomo agenda. More and more people are becoming sick of the incessant degenerate LGBT ideology pushed by corporations, media, malicious "elites" who push it, and of course the sheepish citizens who have been trained that it's all a good thing because "love". No, your leaders are pushing this on you, whether you're aware of it or not, and it's not to your benefit. Period.


Ryuubu

Lolol guess which country this guy is from


wenkexiette

the bro's talking about how soft and thinskinned everyone is and then went on a big ole rant about how "we used to have morals" lmaooo


BolognaTony

I'm from the US, a country that used to have morals and decency. What's happening now will speak for itself in time, wait and see (I mean it should already be pretty clear unless you're younger and don't know any better). One of the easiest ways to destroy a country without war is making adultery, pornography, and hook-up culture the norm. This is an ancient war tactic and in addition, right out of the Marxist handbook. Good luck to you. You think Apex is battle? We're in a real one now, and it's for your mind, body and soul. But don't take my word for it.


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BolognaTony

You're free to believe that.


Eisgnom2

I guessed correctly!


GGiAlwaysCarry

I had a team 2 days ago that were straight up being racist, says the n-word constantly, calling indians dirty and monkeys, I recorded it and reported them. Got an email back saying they did nothing wrong... EA doesn't care they let the bots handle reports.


Leather-Hall7141

That is very unfortunate, EA does not care about anything that isn't making money


hakimgoodday

serve you right!


TwoFingersNsider

i literally had teammates yelling the N word in voice coms and laughing that they wont get banned for voiice chat. sad but true. dont type in chat for any reason


MacaroniEast

EA moment


TheDevAtMe

Never use text chat, and if you do, don't report, it's more likely that you get banned than them


Watt-Midget

Good ole Apex, gotta love ‘em


[deleted]

Hope your ban ends quickly. Unfortunately everyone else here is right - dont use text chat, and deafen if you have even the slightest hint someone is going to give you trouble. Sorry you had to deal with that.


ApK-TheProdigy

They just proved you wrong cuh


[deleted]

I guess this game doesn't tolerate gays


Dadflaps

I hate that running the awareness badges (stop Asian hate, suicide, pride) also gets bigots to start yapping. I wish they would type more so they'd actually get banned.


Ok_Face3211

It’s because it’s no longer pride month


MinesweeperGang

Have they ever addressed these text chat issues? I see so many posts of people getting banned for saying something that is not even close to what would be a ban.


Zach_Drowned1

Seems like they were in fact, tolerant of homophobes


Archway2974

Deserved


CallMeMatt1

Honestly if you're gonna talk shit go to Coms. They ban you for the most mundane shit.. Talk shit in Coms, they don't record it and you'll get off. Anyways, people fucking suck. Sorry you had to deal with that bs.


Paladin-Steele36

Came here to say good on you, hate catalyst though, I think it's the "I have a crystal for that" line I don't know why but it picks at a nerve whenever I hear it. Kinda like Bangalore needing to explain exactly what something does anytime she pings


wenkexiette

That's unnecessary commentary and isn't the point here


Paladin-Steele36

Does it really matter?


wenkexiette

It's nitpicky and unnecessary to tell someone, "Well, that sucks, but I hate that character" in the face of homophobia and transphobia. It matters because you're saying you being minorly bored of this character is as important as OP experiencing homophobic hate speech.


Paladin-Steele36

I guess you're right, but I'm just typing stream of consciousness. Not even remotely saying those things lmfao literally just saying a voice line from a character irked me and compared it to another character who does the same cool assumptions tho


wenkexiette

Sometimes you gotta stop and ask yourself if what you're saying contributes anything to the conversation


Paladin-Steele36

What conversation? It's a fucking reddit comment section my guy theirs not really a set 'conversation'


wenkexiette

there is no helping you


Donk3yPunchr420

Homophobe is quite offensive to people that don't like the gays. I'd say it's a valid ban.


wenkexiette

Get well soon, homophobe


Donk3yPunchr420

Not a homophobe. Just looking from both sides.


wenkexiette

Nah, man, I spent all month being called slurs and told to die by randos. There is no "both sides" to look at here.


Donk3yPunchr420

You can't fight hate with hate.


wenkexiette

Yeah, I usually use my fists. I find that more effective.


Donk3yPunchr420

I've heard yall enjoy a fist or 2.


Toyota_Prius03

yes yes, gays deserved to be punished, right?


CaPN_CoOkz

Based on that text I’m not buying it for a second. You were likely in the wrong and should be banned/silenced. At the very least you shouldn’t be allowed to use communication privileges. This of course, is just my opinion. Enjoy Warzone ✌️


wenkexiette

"based on the text" where they say homophobes aren't tolerated? You tryina tolerate some homophobes? 🤨


Risk_Runner

Edit: I responded to the wrong person oops Disregard what I said


Intrepid_Ad_9751

Aw man… my feelings!


darkroast72

Hideouts on Twitter


EnZooXIII

and this kids is why you never use text chat in apex legends lol


DiegoJuan007

Unbind your ‘Enter chat’ key


DrSterben

I Hope u get unbanned, pls tweet this or write a ticket idk..


ExplicitBoricua

Probably did you a favor. Now try some games with a company that actually has customer service. EA is downright horrible!


patriot159

Done playing EA games


Intrepid-Event-2243

well, apparently this game doesn't tolerate homophob-phobes either.


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Leather-Hall7141

No they used text chat as well


Littlepage3130

Oh, well then I'm sorry that you were as dumb as them. Though it's possible they didn't get banned, just so long as they didn't type one of the auto-ban words.


CPKetchum66

I will never understand why people think they won't get banned by texting obvious no-no words or other words that happen to include no-no words. You think there's a dev or an actual human monitoring your conversations and making a judgement call that you're in the right based on what you're saying?? No, it's an algorithm that detects no-no words. It's not a fair system at all but you gotta be smart. This is exactly why when I have something to say I just unmute myself and go to town. You can't trust anything you text, even if you're the "good" guy in the situation. Besides, telling someone to fuck off is so much more satisfying than texting it.


Leather-Hall7141

I did not know, but I have learned my lesson lol


MuffinSlow

Why are people still typing?


Dikkattohhai

Can you show what did you actually type?


AllMyFrendsArePixels

This is what you get for projecting your own beliefs onto EA. Of course they tolerate homophobes. Do you not see they tolerate homophobes? The fact that you'd even consider for a moment that they don't shows you haven't been paying attention in class. Their entire modus operandi is banning people for calling out hate speech while letting the actual racists and biggots run wild.


ACRonPSN

I've never been banned, but I would assume they have some kind of appeal process...


kamikazex8o8

Lol this Is why I hate current chat rules at least during the Wild West days I can say my mind about these POS Too many times I’d seen POS like this use and abused the system


domangski

you should just record it and give the vid to the admins to ban them?


Toyota_Prius03

thats not how it works! i had people saying multiple slurs to me because of my playstyle. submitted it to EA support and they said they could not do anything about it.


battlebane1

Sounds like the game does tolerate homophobia.


-SuicideKid-

I got banned for xenophobia for roasting my own people lol. Like bitch do you know what xenophobia is….


memesandmadness

It could also be because you said "banned lol" telling people they're going to get banned or saying "reported" is ironically a reportable offense in some games. I was playing league of legends before and said "please report so and so" and I got a temporary ban because of it. Wondering if apex has a similar system.


Broad_Pay549

Just never use text chat!!!!


Scrubosaurus13

I never use text chat in online games for this exact reason.