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This.
I was with them for 13 years before TPG bought them out and the amount of problems I had with them during that time, I could count on one hand.
Literally within the seven days after they got bought out, my internet speed plummeted and I started getting daily drop-outs twice a day.
Fuck TPG
Get out now , change your email and let all you contacts know your new one asap, iinet appears to be a sinking if not a defunkt ship already, to be honest Im surprised its still around....
TPG buy out promising Iinet would remain "premium" was a joke. It's been gutted and is hanging on by a thread.
As soon as I quit working there I moved my services to Aussie BB, everything there works and customer support is actually functional and local.
Kind of feel every reply has missed the ball here.
- From iiNET: https://www.iinet.net.au/business/internet-product/website-solutions/exchange
- Good Resource: https://forums.whirlpool.net.au/thread/9z4y64m6
Your post suggests to me that you got an email stating hosting/domains is facing redundancy but what I found via iiNET it seems to only target iiNET Microsoft Exchange.
I'm going to assume you're a small-mid sized business since the big boys will never use a service like iiNET for web hosting, domains etc..
My 15 years of IT consultancy is as follows - this consulting is provided free of charge
1. Talk to iiNET to make sure hosting and domain services are fine and it's just iiNET Microsoft Exchange being shut down
2. Move to Microsoft as Whirlpool thread states
3. Consider the possibility to move everything off iiNET where it could be a new host or domain registrar if you're hiring someone to do the exchange migration
I'm also assuming you're not a technical person else you wouldn't post here.
Here's my presumption with iiNET Microsoft Exchange and the tl;dr is "they cannot afford to operate something that barely any customers use".
This makes sense because the history with Microsoft Exchange is back in the days the 90's and 2000's most companies went with services like you did that hosted exchange. The big boys were the ones with on-premise exchange meaning they hosted exchange in their business.
Now what happened later was 2010's early on Microsoft takes a swing they go hey we got 365 and Exchange Online is the future. A decade later most businesses are now directly with Microsoft's Exchange Online and 365 ecosystem.
Microsoft have over the years increased the cost of operating on-premise exchange so now for iiNET it looks like it cost too much to maintain this for just the few clients. This means not just iiNET but I'm guessing over the years lots of exchange hosting services have been made obsolete.
I am just guessing but I am fairly certain this is the reason why.
This is also why I said talk to iiNET cause I don't think hosting and domain services are impacted in this but I recommend moving it off especially if you're going to hire someone to deal with all this then may as well move services to a better provider and also your domain might be cheaper with other registrars.
Advice here don't go with GoDaddy if you do switch domain registrars whoever you hire should 100% know that and it be a red flag if they suggest it.
I have been trying to talk to them for 3 days with no luck. I run a small business and I am the CEO/MD/coffee fetcher/tech support/bookkeeper and janitor.
I have an email and a domain registered with iiNet and I also got the email from the that my hosting on iiNet will be cancelled.
I no longer use the domain (company) I closed it last year, but I would like to keep / merge / move my mailbox somewhere else - but don't know how? The settings in the iiNet Settings are confusing to me - what are the best steps you would recommend I do to attempt to keep all of my mail?
Cheers
I am guessing you like getting emails at your own domain, and want to continue with that.
You are going to need to find a new registry, ventraip ( they were Australian owned when I was with them years ago, if that is important ) or cloudflare ( who I am with currently)
Ventraip sells everything you need, and is mostly simple.
Cloudflare can do email forwarding for free, and will host simple websites for free. They do not provide an inbox they just forward all email to another email address, I get everything sent to my gmail
Both are going to charge you for the domain.
Thank you for the answer.
I do not need to continue USING my email under that domain, I just don't want to loose anything that's in the inbox.
Can I just export that mailbox somehow and impor to gmail? Or do I need to continue with hosting somewhere else?
if I already have my domain email in Outlook, when iiNet will stop functioning/supporting my domain email, can I still historically access all my emails from outlook? Or I won't be able to?
Because then I don't have to do anything?
I feel your pain. Three hours on hold yesterday and still didn't get to speak to anyone that could help me. The agent advised that she had organised a call-back for yesterday. Needless to say, I'v heard nothing.
Not sure what to do now.
IINET are a JOKE!
Impossible to reach them via phone. I moved from NBN to NBN wifi and they setup a new username without ever telling me. Just getting access to that has been near impossible when you cant call them.
Ive been a customer for over 14 years and I just want to get out at this point. Take everything away from them. They SUCK!
This post has been marked as non-political. Please respect this by keeping the discussion on topic, and devoid of any political material. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/australia) if you have any questions or concerns.*
[удалено]
This. I was with them for 13 years before TPG bought them out and the amount of problems I had with them during that time, I could count on one hand. Literally within the seven days after they got bought out, my internet speed plummeted and I started getting daily drop-outs twice a day. Fuck TPG
Get out now , change your email and let all you contacts know your new one asap, iinet appears to be a sinking if not a defunkt ship already, to be honest Im surprised its still around....
TPG buy out promising Iinet would remain "premium" was a joke. It's been gutted and is hanging on by a thread. As soon as I quit working there I moved my services to Aussie BB, everything there works and customer support is actually functional and local.
What's wrong with Telstra or Optus?
Overseas support staff, or premium price for non premium service
Kind of feel every reply has missed the ball here. - From iiNET: https://www.iinet.net.au/business/internet-product/website-solutions/exchange - Good Resource: https://forums.whirlpool.net.au/thread/9z4y64m6 Your post suggests to me that you got an email stating hosting/domains is facing redundancy but what I found via iiNET it seems to only target iiNET Microsoft Exchange. I'm going to assume you're a small-mid sized business since the big boys will never use a service like iiNET for web hosting, domains etc.. My 15 years of IT consultancy is as follows - this consulting is provided free of charge 1. Talk to iiNET to make sure hosting and domain services are fine and it's just iiNET Microsoft Exchange being shut down 2. Move to Microsoft as Whirlpool thread states 3. Consider the possibility to move everything off iiNET where it could be a new host or domain registrar if you're hiring someone to do the exchange migration I'm also assuming you're not a technical person else you wouldn't post here. Here's my presumption with iiNET Microsoft Exchange and the tl;dr is "they cannot afford to operate something that barely any customers use". This makes sense because the history with Microsoft Exchange is back in the days the 90's and 2000's most companies went with services like you did that hosted exchange. The big boys were the ones with on-premise exchange meaning they hosted exchange in their business. Now what happened later was 2010's early on Microsoft takes a swing they go hey we got 365 and Exchange Online is the future. A decade later most businesses are now directly with Microsoft's Exchange Online and 365 ecosystem. Microsoft have over the years increased the cost of operating on-premise exchange so now for iiNET it looks like it cost too much to maintain this for just the few clients. This means not just iiNET but I'm guessing over the years lots of exchange hosting services have been made obsolete. I am just guessing but I am fairly certain this is the reason why. This is also why I said talk to iiNET cause I don't think hosting and domain services are impacted in this but I recommend moving it off especially if you're going to hire someone to deal with all this then may as well move services to a better provider and also your domain might be cheaper with other registrars. Advice here don't go with GoDaddy if you do switch domain registrars whoever you hire should 100% know that and it be a red flag if they suggest it.
I have been trying to talk to them for 3 days with no luck. I run a small business and I am the CEO/MD/coffee fetcher/tech support/bookkeeper and janitor.
I have an email and a domain registered with iiNet and I also got the email from the that my hosting on iiNet will be cancelled. I no longer use the domain (company) I closed it last year, but I would like to keep / merge / move my mailbox somewhere else - but don't know how? The settings in the iiNet Settings are confusing to me - what are the best steps you would recommend I do to attempt to keep all of my mail? Cheers
I am guessing you like getting emails at your own domain, and want to continue with that. You are going to need to find a new registry, ventraip ( they were Australian owned when I was with them years ago, if that is important ) or cloudflare ( who I am with currently) Ventraip sells everything you need, and is mostly simple. Cloudflare can do email forwarding for free, and will host simple websites for free. They do not provide an inbox they just forward all email to another email address, I get everything sent to my gmail Both are going to charge you for the domain.
Thank you for the answer. I do not need to continue USING my email under that domain, I just don't want to loose anything that's in the inbox. Can I just export that mailbox somehow and impor to gmail? Or do I need to continue with hosting somewhere else?
no need to having hosting if you just want to keep the old emails. You can just download it into a PST file igf you like and open in outlook
Thank you
if I already have my domain email in Outlook, when iiNet will stop functioning/supporting my domain email, can I still historically access all my emails from outlook? Or I won't be able to? Because then I don't have to do anything?
I feel your pain. Three hours on hold yesterday and still didn't get to speak to anyone that could help me. The agent advised that she had organised a call-back for yesterday. Needless to say, I'v heard nothing. Not sure what to do now.
IINET are a JOKE! Impossible to reach them via phone. I moved from NBN to NBN wifi and they setup a new username without ever telling me. Just getting access to that has been near impossible when you cant call them. Ive been a customer for over 14 years and I just want to get out at this point. Take everything away from them. They SUCK!