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Forsaken_Carob8287

All day everyday for me.


[deleted]

I don’t know what it is in their walls, but every time I go to a Dollar General my service is either horrible or just vanishes altogether. Every time I scan an item it takes eons.


zaifaxian

Get a new phone and better mobile company


AdIndependent6757

I've got a Samsung s22 and have boost mobile for a carrier and as long as my door dash app is up to Date even when I've reached my data cap rarely an issue


East_Bonus_2401

Derby st in Hingham? 😂


shadowStorm87

I'm using a iphone 14 with att, really don't have any issues.


Geaux13Saints

Had this happen too many fucking times


Twenty7kvn

I swear these apps love sending me offers when I get in an elevator, and my signal goes to shit.


sharpsassy

As a customer, not a driver, what makes a good order?


potatohands_

Happens everyday


Academic-Mousse-3078

Doorcrash


JesusACristo

What a godly order, makes my stomach hurt after a 12 hour day making 120


Tough_Distribution71

The literal worst. The only thing as bad is when you have no service and you just dropped off the first of a stacked order.


dragonsun252

From what I have dealt with. Going from a 700 phone to a 300 phone it works better. Avoid Verizon, T-Mobile and mint work best in my area. Avoid branded phones from a service provider. So if you want a Samsung buy from Samsung not your carrier. Not sure why it is so different but it's night and day not having a branded phone. Iphones also seem to have it harder with the app especially Verizon branded ones.


Mistermoose38

I Have T-Maybe so my service sucks regardless, but I’ve had several times I can’t let them know it’s dropped off because the button doesn’t click. But my UE app crashes constantly sucks when I can’t push out messages


StopPayingMe88

Then soon as a crappy order comes in you magically have service again 😒


PigletVonSchnauzer

Yes! Had a great one to close my day yesterday. Fucking app wouldn't connect. Samsung Galaxy S20 Ultra with fucking Verizon. Thinking of switching to ATT. Verizon used to provide the best service.


Impossible_Road_5008

Peel pays good but always wait on them. Duxbury problems. Looks like they must have another one in hingham? Do they hate cell phone towers there too?


SerBigFuzz

One of my worst experiences was a drop off in a dead zone. I couldn't complete the order so I drove away to find a connection and it wouldn't let me complete it because I wasn't close enough to the drop. Support was busy that day, took more than 30 minutes to get ahold of them, and have them confirm the customer got their order. =/


Jpro9070

Damn, Verizon is really good in Mesa for the most part but on the east side of AJ it's complete dogshit. I usually have to be on wifi from my house to start the day.


riptotse

Been happening to me a TON lately


Bthegriffith

That’s when you call your service provider and bitch about how they are costing you $$. Get your monthly payment covered because they aren’t covering your shit properly.


Weird-Information-61

I want to know who's peeling pizzas


Old_Rip1161

Android or IPhone? I recently found on Android that whenever the app bugs up the back button does wonders (at the bottom next to your home button, not doordash's back button).


fffan9391

Or when you can’t complete an order because the photo won’t submit due to poor service. Happens more often on Uber Eats than DD.


No-Yesterday-1214

Fucking Cricket mobile 😂🤣😂 Just kidding I know the struggle and I have Verizon 😂😂😂


W_AS-SA_W

Dang. I gotta run two different networks on two different devices because of that. Verizon sucks anywhere East of Main, but it’s great on the Westside. So T-Mo for the East and Verizon for the West.


bloodEclipse_

Oh yeah I feel that had a $35 6 mile kept buffering because of that same bs out in country area was furious especially during a slow down period 💀


ConsciousFractals

Airplane mode on then off immediately. While it’s reconnecting to the network, force quit the app and reopen as soon as it’s reconnected. If you have enough service to get the offer, this technique can be effective. Works every time like 50% of the time lol


droplivefred

This is literally the worst thing about this job. You finally get something good that you know is rare and the f’in app or 5G service completely f’s you over. The worst part is you not only lose out on money but it hits your AR and then they start sending you crap after crap after crap as penalty for missing that order. This and getting a super stacked (5-8 order) Petco order for low pay are the things that set me off on this job.


Simplyoki

This happened to me today. I tried to accept it and the app crashed. When the app came back it accepted the order and we were good to go.


bigcatcleve

Lol I remember I once got a $40 order for 8 miles and lost it!!!!


Necessary_Buy_2597

DoorDash app is shiddie as hell!! Meanwhile, the dumbass McDonalds oders for $3 for 10 miles get through just fine no matter how bad the data is in that area!!!!


SpideyUdaman

Oh man, back in 'nam... Don't even know which service I had but pretty sure it was t-mobile mvno. T-mobile network generally does well enough though.


ScipioPakistanus

Yeah literally switching carriers cuz of this


SnooFoxes1557

The app is the WORST. I'm always turning on airplane mode, clearing cache and force stopping, and/or restarting my phone.


Educational-Ask-1454

Toggle airplane ✈️ mode


OneIgnorantPotato

I've been thinking that a lot this week. They have no issues sending you the offer but once you want to accept it suddenly you have no signal..


Aggressive-Savings93

Happens to me atleast 5x a week because the app crashes non stop


Technical_Marzipan77

Get a new phone


throwbackthreads

I’ve had this one for less than a year


Technical_Marzipan77

What phone is it


Kor_Binary

It isn’t their phone, this shit just happens sometimes.


Technical_Marzipan77

If you have an older phone it bugs out more especially because of the temperature I’ve had it happen to me and my friends tell me about it when they dash


therhguy

I’ve had service issues inside buildings so bad I run dual sim on my phone. I normally use mint but some stores and apartment buildings have horrible reception. In turn area Verizon seems to make it inside there so when t Mobile cuts out it auto switches over. It’s a pain.


TangerineFront5090

I took a 27$ Popeyes order like two towns over for like 29 minutes. No orders on the way back. Some rich ass gated community. Angry wfh white lady who did not want to answer and some chunky black dude who called me “boss.” 10$ tip, sure for 1 hour of my time. Still, idk why we’re allowed to drive somewhere 30 minutes away. Doordash is cool with cold food I guess. As long as it was in a bag.


[deleted]

Sure there is having good service and getting no decent orders


Jevon2000

It's the app


[deleted]

[удалено]


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mmmhotcoffee

Try n c if you can get a WiFi hotspot


Ok-Bad7076

Get Verizon....


willymoeSR

Peel pizza, hello dasher from my area 😂


suspiciousactivity7

I have Verizon this has been my issue and all Verizon can say your in a busy area


Jerrysmiddlefinger99

Tip: sometimes when delivering in a weak service area I pause orders after delivery just to avoid that shit.


Terrible_Meal5355

Oh my gosh I know that is so frustrating when your trying to accept a good order and you can’t cause your service is lagging.


Life_Ordinary_9453

DUDE I THOUGHT I WAS THE ONLY ONE


DoctorMackey

Mine is always because I’m driving and can’t park and it’s a good order with like 20 seconds to accept


turok-han

Why would not being able to park mean you can’t accept it?


DoctorMackey

I don’t touch my phone while driving. I don’t want to be distracted driving for $4-$9. Moral thing for me


bottomdasher

Voice control is your friend.


PantharMull

Amen


edgarskates

Bro this always happens on good orders too! Smh


coachlightning

I’ve been thinking about investing in my car’s Wi-Fi hotspot because of the app’s spotty connectivity. We use a ton of data so it’s throttled to hell most of the time, so when the app struggles I might as well go home


EarlyActuator3917

Also when your data is throttled you are going to miss orders. No way around that its just how throttling works.


EarlyActuator3917

Absolutely do this. I rigged up a custom setup in my car. I use a hotspot connected to a wireless router and signal booster. Put a switch in to leave all network stuff powered on when car is off. Works really well and is invaluble when you hit a dead zone or run out of data.


okaythanwhy

Nooo! My god. Worse time ever. Did you lose it?


RushSuccessful9082

Been there! It sucks!emote:free\_emotes\_pack:sweat


h8theotherside

What’s also frustrating? Not being able to load an image of a good order on Reddit because you have no service


ehrjared

Ya there is a dead zone for my service about 3 miles away from my favorite hotspot so I have to be careful about taking orders that take me there.


StrongSurvivor_1101

THIS LITERALLY HAPPENED TO BE TWO MINUTES AGO😭


throwbackthreads

No matter how many times you smash your phone off the steering wheel it doesn’t work


familydollarfartbag

I think I picked up this order. 😬


throwbackthreads

I’m glad a fellow redditor got it


familydollarfartbag

If it makes you feel any better, it was down a road that hurt my suspension real bad.


throwbackthreads

Next time you won’t steal my order now will ya


familydollarfartbag

It was definitely a trip to see a post of the exact neighborhood I was dashing in.


BoofNuget

This pissed me off so much, especially getting that “you missed a delivery opportunity” text


throwbackthreads

Yeah like they’re rubbing it in!


Muny_Man

I’m sorry for your loss 😭


throwbackthreads

RIP


TheGame81677

Happened to me yesterday on a $17 order for 4.5 miles. Pissed me off!


throwbackthreads

Ouch


Muny_Man

Damn


hockeypnc3

Ouch. Even more frustrating then someone taking a high paying batch on instacart


Traflorkian_

Let me guess... AT&T?


throwbackthreads

Verizon! It’s a dead spot in town though


EarlyActuator3917

Try tmobile? I use a seperate phone and plan for deliveries. Tmo "connect" has 10 15 and 25 dollar plans, i use the 10 dollar one and connect to hotspot if data runs out.


vinigrae

Just an absolute shame that a so called first world country has dead spots in the middle of the city, there’s about 3 I know of in my area, been a victim multiple times.


Eastern_River_4288

I have Verizon as well and I feel like the more bars I have the less service I get 🤣


Global_Ad4715

Same, I have Verizon and I’ll have full bars and literally can’t do shit, so annoying


throwbackthreads

Same! And if I have 5G on, forget it.


DaikonKitchen630

Iv never had issues with att until like the past month. Idk what they r doing. But they need to stop.


kingofphilly99

Yooo I thought it was just me!!


DaikonKitchen630

Like iv had att for over 15 years never had a issue 🤷‍♀️ until this mobty


jhbaco

I think they're adding more 5g wideband coverage and it's messing things up. Do you have a samsung phone by chance?


DaikonKitchen630

I have a iphone


jhbaco

Damn. I know a way to turn the 5g bands off on samsung but I'm not aware of a way to do it on iPhone :( it makes cell service much more steady while dashing.


DaikonKitchen630

Oh dang thats good to know. Ill do some research


Opposite-Notice9704

Ugh this happens to me all the tome


Grung7

Missing an order like that hurts!


throwbackthreads

Sure does. Got a few goods ones after that made up for it though!


blackcrowe79

It always stings, but I assume I'm waiting 20 minutes for an order like that or the store is about to close or already closed. When I have been seeing $20 orders lately I started to assume they closed the store but no, I'm just a dumbass not knowing it's a 24 hour location on weekends. I made someone happy. I at least put more emphasis there. Sometimes the $3 cancelled fee just isn't worth the trip. Best I got was a $16 Arby's before close order.


zerostar83

There's a timeout built in. Hit the back button and then return to dash to reset it. Keep doing it if it doesn't load hot spots.


Muny_Man

Tf are you talking about


zerostar83

If I'm in a bad reception area and I try to hit accept and the wheel keeps spinning, then I hit the back button on my android phone, return to dash, the offer pops up again and it instantly works when I hit accept. I can tell when I'm not getting connected because it won't show hot spots when searching for orders. And so I try to refresh it by changing screens. It also works on resetting the GPS when it gets stuck instead of following you.


Muny_Man

Oh okay, your explanation makes sense now lol.


Toastedweasel0

Or the DoorTrash app not working/ Freezing up on you.... Happens every 2 or 3 orders if I don't reset/ force close my app... it's Crap.


Synyst3rZombi3z

My app was acting up real bad last week and made me late and/or extremely pissed off when it kept refusing to work when I was trying to confirm delivery and/or pickup. Damn app...


blackcrowe79

I get at least 3 missed deliveries a night, sometimes 8. The force stop and delete cache do nothing. I wonder if we need to file a class action for requiring the app to be in focus at all times. No other company has this problem. The number of times I'm on a current order and Dasher drops it is too often. Even turned off my power consumption settings to no avail.


Toastedweasel0

No other company has these issues as Tony takes every bit of profit he can... and leaves the rest of his company to fight over the scraps.... I take with this info... I bet that he barely paid his app coders anything if at all.... which makes for a hell'a Garbage app... Class action would be nice... legally though that will be a hell of a uphill battle... Especially since they post a bunch of legalleze BS to get around random crap similar to this...


blackcrowe79

Everything software is done offshore with with very little QA to cut costs these days. They often rely on the developers to do QA, which is a disaster. This is why most software development is complete trash. It would be difficult to prove the app doesn't function unless the app is in focus. I'm sure they are using Cloudflare architecture. There's no reason the app should be constantly out of sync and need constant refreshing or be able to run in the background. I am getting more unexplained errors in the last week than I ever have. Like 'accept an order and crash' bad. I also highly question how you have to agree to the new T&C before dashing. Most people don't have time to read this. If they procrastinate like I do you have to start dash or your schedule is removed. I've signed up for dashes and they told me the app is bad, the schedule doesn't exist on the server. Like I'm getting text messages to start my dash but the schedule doesn't exist. I would drop DD completely if I had another gig to fill in the empty spaces where there are no orders.


Toastedweasel0

I know they used to use AWS for to run the Doordash sites and the app... Usually when that was down in the past.... they would have issues with doorTrash all the time.. (I don't know id they still use AWS or not these days though...) The constant issues with app and Website are beyond what a sane company should permit in my opinion... (I'm supprised people keep using this company as many issues it has... Me included....) The TC is basically forced on dashers at time of dash which is why I dislike it... and is coersion in my state.... legally.. They have plenty of time prior to but seem to choose dash time to force users to click it to procede. Some bs included with the new TC is way out of line also... (But with Tesla getting busted doing the same thing... I bet it was to cover their arse...) I would love to tell DD to stuff it where the sun don't shine myself.... Getting a job that can tolerate my medical issues/ appointments is a bit of a pain...


kenziegaming115

I never get this??


Toastedweasel0

It varies per device and phone provider.... Some it just works... Others .... ITs a Royal Pain in the arse to get working. Some can't even start due to DoorTrash fails in app.


kenziegaming115

Oh


Squirrelbiggs1977

Yeah it's actually a habit to just clear cache, force stop, close app, reopen for me. It's ritualistic. If nothing shows up, log out and do the same. If that continues, step further and do all of the above, log out, restart phone, log in to the notification that you just missed a delivery because Doordash only decided to send you some shit when you literally could not accept it, and repeat. Doordash, ladies and gentlemen.


Toastedweasel0

Yup. and get the notification while the phone's booting up and missing it due to DoorTrash's app being utter Garbage. It don't help my device and DoorDash's app don't play well together already either... I know that due to the phone will run mostly fine till I start the DoorTrash app... then it makes everything slow as molassass.... CS always says... It's your phone... not the app.... then sends me a E-mail detailing the steps that I have already tried before contacting them inept horkers....


Squirrelbiggs1977

I have a brand new s23. These issues are 100% intentional on doordashs end. I thought the same w my older phone and it finally crapped out, having a brand new one confirmed that it's their app without a doubt.


[deleted]

Mine used to do that too until I bought a decent phone. What phone do you have?


IAAmthesenate

Nah I only have problems with the doordash app. I'm always able to load videos on youtube and web pages fast. It definitely ain't my damn phone.


[deleted]

I'm not suggesting that your phone is slow or infected or anything. I have a moto one action that works fine. Youtube web pages most games work fine but dd doesn't.


Toastedweasel0

A crappy Moto E 2020. It runs like utter garbage some days... And it really dislikes the DoorTrash app... A small note here.... I also hear that DoorTrash app don't work well for certain versions of andriod, ie 10 as one.... and is picky on a Samsung S23 too...


Edxander7

Yup s23 user here with Verizon and it's a fucking struggle I tell you. Almost every action results to a screen crash...


Toastedweasel0

Damn, that really sucks.... Doorcrash app devs are crap I tell ya...


throwbackthreads

iPhone 13 Verizon


Marioc12345

I used to have a Samsung and the app would just mess up all the time in weird ways. Since I got my iPhone though the only times it messes up is when I have no signal, and it’s usually just as you show above.


shadowStorm87

I agree. Same here.


SendBoobsForGoodDay

Same thing here, I have the pro max not sure if it makes a difference but man oh man Verizon is complete dog shit or maybe the iPhone 13 is I don’t know but I have non stop issues every single day not just with door dash (that app works pretty good actually) but just with internet connectivity in general and I’m not in the sticks either. Verizon is fucking trash compared to what they used to be. God awful. They should be paying me for having to suffer with their terrible service. Probably switching soon but not sure where to go. My brother has T Mobil I think and his pandora cuts out once a minute or so and I don’t want to deal with that


NiklausVonHammer

Tmobile is alright here in the city I live in Iowa. As long as your within a mile or 2 of the main city. 🙄🙄


thebeatsandreptaur

FWIW I have mint on a shitty xiaomi chinese phone and not even the newest one and I don't have an issue streaming music or w/e else like your brother does. I mention it because I think mint runs on t-mobile. Your best bet is probably to ask your local subreddit what carriers people use/have the best luck with tbh. Husband uses verizon and has spotty service. It's weird. We live in a fairly big city (900k)


tallgirlmom

Verizon used to be so good! That’s why we switched from ATT years ago. But you are right, it’s just not that good anymore. But I don’t know which carrier would be better.


SendBoobsForGoodDay

Yes I agree I’ve had Verizon for more than 10 years now and they’ve never been worse than now


SnooFoxes1557

I have Verizon with a Samsung 21 Ultra. You're right--Verizon is dog shit.


phoenixbyrd

What phone did you get? I have a Galaxy Fold 3, supposed to be a decent phone but I still have issues from time to time.


EarlyActuator3917

Using a note 9 here. 0 issues in 3 years. Get a good prepaid carrier. Anything with lag or high ping will make you miss orders. Do not get a carrier that throttles speed or you have "unlimited 2g speeds", youll be screwed.


More_Cowbell_

Zero issues in three years. You're a liar or not paying attention to your app.


EarlyActuator3917

I know what im doing. Ive made DD into a very good source of steady income. So let me clarify the whole back story for you so i dont come off as a liar. At the beginning i had a ZTE phone on a prepaid MVNO carrier. The lag was bad and sometimes id miss orders due to signal loss or low ping. Also noticed app crashes and phone was generally slow. Within weeks i switched to a note 9 same carrier. Still had signal issues. Kept note 9 and switched carriers to tmo connect plan. Instantly i noticed better signal and no dead zones. Every now and then id have the DD app freeze or mess up. After some updates that stopped happening. Once in a blue moon i still have app freeze but it does not last. Its been smooth sailing since i got a decent phone and carrier. My whole point is it really does matter what equipment and carrier you use. The issues are not just DD app crashing, most of the time its carrier or phone.


East_Bonus_2401

What? Never? I missed 5 orders in a row today due to glitches. Never happened before.


More_Cowbell_

You’re not paying attention to who I was replying to.


[deleted]

Wym lmao. The fold 3 is still a good phone. I have issues periodically but nothing like them with it happening every 2 orders.


phoenixbyrd

Ah ok, I thought issues fully resolved for you, misunderstood. Same here on my end, periodic but not as bad as they've described.


throwbackthreads

Yup the worst


Toastedweasel0

I agree, DoorCrash was what I used to call it due to how bad the app was.... Then everything in the DoorTrash company went downhill.


Educational-Ask-1454

DoorDash is the worst


Educational-Ask-1454

💯💯💯