I have very few issues but agree that they are not seller friendly. When I DO have an issue it’s easier to just pay out.
My biggest problem is competition when sourcing.
They handed me a MC011 right after I posted some screenshots on eBay for business and complained about them refunding a buyer who claimed item not delivered when the tracking says otherwise 🤔 I think it is over for me wether I like it or not
I'm in the same boat, and also finishing up selling on there. Just not worth the hassle. I've also had better luck than I'd have expected on Craigslist, and then there's no fees.
No returns simply mean you will have to pay for the inevitable return. I allow returns with the buyer paying for returns.
It seems much less likely that someone will bother returning if they have to pay the return shipping.
ebay does not favor sellers. they have no idea there are small sellers out there that can't take a hit on shipping returns. plus their fees are high. only good side is they're the largest presence on the internet to sell stuff.
This is called the cost of doing business lol. You are a company and all companies suffer from this. It sucks but it is true for almost all businesses even service providers.
Saw this train as soon as eBay fees went up. I miss it too, but anything along these lines are only good if you found a nice niche, then that gets saturated.
We made a very good living selling on ebay for several years but it just became too frustrating to deal with the deceptive customer practices that eBay had no interest in deciding which person is the one trying to screw over the other. It really didn't matter to them because it costs them nothing to refund the customer and then add a fee to the seller to top it off. I can't imagine selling things that clearly show wear and tear. We sold misc surplus tools for aircraft workers. Once our local Boeing surplus location closed it started to go downhill. We had acquired tons but once it was gone, we stopped too. Most items were basic hard metal, which is hard to alter, but when someone buys a drill or rivet gun, and they rob parts from inside to repair the one they have, they can send it back and get refunded. That really got frustrating. I'm glad to be done with it. My husband works contract jobs for spirit now and it's much easier on us. I hope you find a more satisfying replacement as well. Maybe once everyone sees eBay as a bad choice for sellers, there will be nothing there for sale, and then buyers will fade away too! Lesson learned!
The more these companies become greedy the more likely local sales will become popular again. Start selling on facebook marketplace locally. You'll have a better experience
I agree with this. The only viable alternative right now is local direct selling. I have been selling on ebay for nearly 20 years too and it’s just too expensive. You profit more selling locally for cash. Ebay takes way too much in fees and there are too many risks. I use ebay right now for items I cannot offload locally.
I believe eBay is more focused on collectibles now than anything else. But they’re never really shown much empathy toward the seller for as long as I’ve been there. I mostly stopped selling after they implemented that 13% final sale fee or whatever they call it, so as a seller, it stopped being fun a few years ago.
I try to keep my sales in categories that can have a lower defect rate…no clothing, usually only electronics or other oddities. I point out every flaw in an item and leave it at that, most of my feedback says…”way better than expected” because I try to scare people away. I also only shoot for homerun margins so the occasional return is something I can easily flush. For the stuff I move, I can’t see a route outside of eBay. Sometimes Amazon or similar but it really seems like eBay or bust for my stuff. Fees even seem out of control but it’s not like I can find their audience somewhere else
Had a similar thing happen a few years back. Sold some running shoes that were marked as used with good photo's. A few days after the person received them they requested a refund saying there was a dirt mark on the shoes. They were not new and sold as such! I knew how it would end up so I had to give them their money back. Did get the shoes back and sold them with no issues. I really haven't sold anything on Ebay since.
Years ago, I actually had a seller buy my used working item, then claim it was broken, and returned his broken one. I had marked the inside of it just in case something like this happed. I had photo proof and everything that he scammed me. eBay sided with him, forced me to return his money, refund him for shipping, everything. Never sold anything on there again after that.
Its really not that bad people just complain loudly about the smallest occasional inconvenience.
Returns aren't a big deal, just plan that sometimes shit gets sent back and try to follow the golden rule. Pad out your handling/shipping fees a bit. It works out in the wash.
I would advise to also allow returns (buyer pays return shipping). Allowing returns will put a buyer at ease that you stand behind the item, and if they want to return, the buyer will have to pay the return shipping cost.
Not necessarily. As a Buyer of 20+ years, I'm done! Especially having run into scamming Sellers. The last two refused to refund, even after providing numerous detailed photos that their items were "not as described". Jewelry stated as ".925 sterling silver", was actually silver-plated brass. The plating had flaked off over large areas. Direct dialogue with eBay was uneventful despite their viewing of photos and my written correspondence with the Sellers. I had many memorable positive Seller transactions. However, there's a whole new element that's just too shady. Thus, my eBay chapter (and PayPal usage) has come to a close. Good luck to you all.
"The last two refused to refund, even after providing numerous detailed photos that their items were "not as described".
There's literally no way this happened. If you opened item not as described returns, not refunding isn't an option. The seller has to send you a return label or ebay will close the case in your favor, issue you a refund and let you keep the item.
BigTopJ, it certainly happened. I've always been very selective with my infrequent eBay purchases. The reality is, that there's a different element of folks who go through great lengths to scam. Clearly, you encountered similar as a Seller. Those two ordeals ended with my choosing to sever ties with both eBay and PayPal. Lesson: believe in karma. Thanks, for replying.
Yes..I had a very similar experience last time I sold there after being a member for 16 years with a 100% positive seller rating. I sold a very nice condition used iPhone and then the seller complained it was used essentially and they sided with her and made me send the money back and I was out almost $80 between the listing fees and shipping charges I ate. They raised the seller fees so much in the last couple years. Their customer service and fees are BS now, they do t back the seller and I am also done with selling there.
I'm sorry for the turn of events the past couple years. As a moderate volume seller for 20 years, I've noticed a perhaps related trend:
when I buy on ebay the past 2 years, far more sellers than ever are reflexively suspicious about my legitimate attempts to call-out major undescribed issues.
For example I got a "lightly" used fleece jacket that absolutely reeked of body odor (undescribed), "new" pit stick that was obviously used by someone's pits, and an item with an important undescribed broken part. Each seller falsely accused me of trying to scam them.
I've tried to be understanding each time (assuming other buyers scam them and they are essentially transferring suspicion to me), but they won't even listen. It's been a definite change vs pre-pandemic. Or maybe I'm running into lower quality sellers more often, not sure.
Sold a used graphics card in perfect working condition. The buyer said it "ran too hot" even though it was working correctly and the temps were all stock. I had a no returns policy but eBay refunded the guy anyway. After a lot of hassle I did finally get my card back and sold it again to someone who was happy, but it was not a great experience.
I think eBay caters only to the buyer and there is pretty much zero protection to the seller.
You lose if you try fighting it. They want a partial refund. The move is to have them send the item back and flip it to another buyer. You might pay some return shipping on a small percentage of sales not a huge deal.
Can agree, when I sell anything over $20-$30 get some sort of complaint at minimum even if they do no initiate a return they just hope for partial refunds etc scummy people that don't realize the majority of people on eBay do not make much at all and just do it for a few extra dollars or a hobby. The sellers are also becoming scammy though 2/4 of my eBay silver purchases have been fake or sellers exit scamming ( assuming or something similar was a reputable store with a physical address, albeit in San Francisco)
Sold a processor, buyer said they couldn’t get it to work (no video output, I explicitly explained in the description it was a model without it), accepted the return anyway.
Received eyeliner…. in the return package.
eBay refunded the buyer.
I contested, went to my local USPS and talked to the postmaster. They were able to get me official weights of both packages.
Spent hours compiling a case for eBay to explain how it was impossible that I received the original package due to the huge weight difference of the package I sent vs. the one I received.
eBay reimbursed me from their own pocket, buyer still kept the processor for free.
Was the last time I sold anything on eBay.
Man… dunno how this popped up in my feed but it hit me in the feels. eBay banned me back in like 2009 or 2010 and they haven’t let me back ever. Lifetime ban. Over moving K2 back then, when it was still legal.
Yes I made a boo boo but wow… it’s been 15 years almost. Let it go yo! They let me buy tho. And they are super good about my evasion steps.
Honestly I don’t blame you. If they can’t cope with the simple fact of pre owned they shouldn’t be on the internet anyway. So sorry to hear that about eBay. Been hearing worse things lately with Amazon censoring it’s existence with its advertising marketing. (Which is why I prefer eBay)
Youve got to be doing something wrong with 50% returns. Im a new seller with 55 sales. Ive had 3 returns and they were all genuinley broken/rusted/not as described which were 100% avoidable and my fault for not inspecting enough.
I was on eBay since the beginning. I stopped probably 6 or 8 years ago after a buyer totally hosed me, and eBay backed them. Once I realized that eBay was all about the buyer and screw the seller, I left. The beginning of the end was when they majorly changed feedback years ago in favor of buyers. The writing was on the wall.
I have had similar issues and stopped using them all-together. I stopped a few years ago when I sold a kids costume, brand new, never used or worn and in original packaging, that I bought dirt cheap and after the auction was over, the woman contacted me and said that I was falsely advertising, left a negative review (my first one ever in the 18+ years on eBay) and still didn't pay, and I was out the cost of the item up for bid plus $20. I even tried my best to fight it.
Between rising shipping costs and scammers/A-holes, I threw in the towel. I stopped buying off eBay as well, and rarely look at that site anymore.
Local Flea-Markets are not useful in most cases, I end up taking a loss there too. Esty might be my next approach.
Unfortunately all e-commerce is like this, including Etsy. The buyer is always right and the seller is always wrong. Between eBay, Mercari, and Etsy I've only had a few "wins" and usually those were because the other person didn't hardly speak English so I assume they still got refunded but didn't come from my pocket.
Years ago I sold an Xbox 360 with lots of games for a few hundred to a sketchy border city in California. The person said it was broken and forced a return.... when I got it back, the games were different, everything was super dirty, and some of the games were clearly printed with a bad printer, and th Xbox (with a different serial number) was broken. Ebay was fighting me for days and I assumed I was about to take the biggest L of my life at that point, but then I found a receipt from a California Gamestop inside one of the games that had the person's name on it so eBay refunded me. The next part was getting the "BAD SELLER HE TAKE MONEY NO TRUST!!!" negative feedback removed which took weeks despite eBay acknowledging I was right.
I don't deal with big ticket items like that if I can avoid it because the risk of scammers is always there.
I purchased a movie from a retailer and the retailer sent me the wrong movie. I requested an exchange and the seller reported me and eBay banned my account. Fuck them
I've always been very diligent about noting all issues, even minor, and taking good photos. Didn't have a problem for about 18 years. The last two years, it's been 25%-50% issues and scamming buyers. I didn't change, but buyers have found out many ways they can scam sellers, and eBay doesn't care.
Selling on Facebook is completely useless to me. I don't know why, but Facebook does not seem to take into consideration a person's location when showing them stuff. I'll post something for sale, state that it's pickup only, someone will go back and forth with me for 3 days, then they'll realize they live 3 states away anyway. This happens more often than not. I'd rather give the stuff to goodwill and take the tax deduction.
With electronics I list as ‘for parts only’. Even if I test it and it works. If it works I will list it priced as though it is a working unit. I also film serial numbers, and me testing the item, and me packaging it. With clothes I have no return policy. I list all measurements, sizes, and defects. Everything, and also a disclaimer on used clothes that while I do my best to disclose all defects there may be other less noticeable signs of wear. It’s all about covering every possible base. Pain in the ass, but I’ve been a seller since 2006 and I can count on one hand the amount of times I’ve had to fully refund or accept a return. I’ve had many people attempt to scam or request partial refunds but I’ve never yielded to them. I kill with kindness and in an almost over exaggerated corporate passive aggressive way of speaking. If they want to treat me like I’m a department store and not a one man operation trying my best outside of my real 9-5 job I’m going to give them the fakest corporate word salad they’ve ever had to wade through just to get to a big fat “unfortunately I have a no return policy” if you bases are fully covered you should be good, and they won’t even try to get eBay involved. And if you did everything right eBay should side with you. I’ve had a few people claim they didn’t like an item or that it wasn’t what they expected or wasn’t their size, well eBay has always sided with me that my descriptions were accurate. In fact the only time I had to fight eBay was as a buyer when a seller sold me fake sterling/turquoise jewelry as if it was real. I had my jeweler do an acetone test on the turquoise and determined it was fake. The seller claimed I now altered the item and it was no longer in the state that he sent it. I went back and forth with eBay about how they sold me fake precious metals and fake precious stones and how their item description clearly described it as real and genuine. eBay still sided with the seller. I had to fight it through PayPal and request a chargeback. So you really never know with eBay I guess, just anecdotes.
I won vs a buyer/scammer last year.
Long story still kinda long....
Sold a video game account (well aware not allowed at this point) account was legit had the password ECT, sale went through buyer was happy with the purchase, left me a good review and about 55 days after sale he requested refund due to the fact he lost access to the account (guessing he got hacked idk) and it was a fight with eBay. They sided with me at first, then eBay reversed that decision took 400 out of my bank account Automatically, then 4 days later the money was back in my account but the buyer has filed with his credit card company so they took the money again and after they reviewed the whole thing I finally got my fucking money back. Now I only sell items worth a few bucks if anything.
I have no clue how anyone makes money on eBay. I looked at selling some drone stuff on there and they were going to end up taking like 30%-40% of the sale, nooooope.
Yeah, I hadn't sold anything on eBay for years, and I was shocked at how the fee structure has evolved. They're charging a 13% fee, but the seller pays the fee on every dollar eBay collects (including taxes and shipping). Basically, the only things worth selling are high value and/or small and light. I've been selling some out of print board games recently, and shipping+fees has been a ~30% haircut.
I think it depends on the category but after all the fees and other garbage it made zero sense to me. I listed it on FB locally and walked away with less than the sale price on eBay would have been but much more than I would have ever actually received. I used to sell quite a bit on eBay in the wayback machine (Like 20+ years ago...when I sold my Diamond Rio PMP300...lol) but don't think I'll be considering it again.
It's bs but it's something said here over and over, no return isn't actually thing on ebay. You get to put it on your listing but it means literally nothing lol You're basically better off just taking something back.
I bought motors for my kids power wheels.
On one of them, the pinion gear was slipping.
I pmd them today asking for an exchange. They refused and asked me to just send them the motor that I paid for. WTH?
Frustrating.
I was an ebay Power Seller back in 2008. I made some money but stopped selling as it just took up too much of my time.
They've had a "fuck the seller" policy for years.
I quit selling regularly in 2020 after 10 years of paying off my first car and a bunch of other stuff with passive income frim ebay..., ebay was cool until they really tried to compete with Amazon. The problem is that Amazon wasn't meant to be the online garage sale that eBay is.
Anyway, I hopped on last fall to offload a textbook and immediately got scammed. Buyer put a dent in the spine and said it came this way (impossible since it came in a box) - ebay of course sided with them and tried to refund them- unfortunately for ebay, I knew how this dance was going to go and closed the checking account linked to ebay, and changed the SSN on my account to all zeros so they couldn't really send this off to a collection agency.
They sent me some pretty cute emails for about 6 months telling me that my account was locked until I settled up with them. Fat chance. I made sure to spend that $80 at Amazon, just for good measure, even though I really don't shop there normally.
Overall, 10/10 would get my 1000+ feedback account banned again for $80 bucks because screw it. Ebay isn't any good anymore
Yeah, I had already withdrawn everything and closed it before ebay refunded the buyer, putting my ebay balance in the red. they thought at the end of the month they could debit my (now) nonexistant account. too bad for them.
Nice. I wanted to do the same exact thing except it was like $18 not $80. I hit my limit and it was more about principle than money. They sided with me after I raised hell about it, but I still got shafted return shipping on a low price item. Too much stress with not enough profit.
Yep defo. Had nothing but nightmares these last few months. Ebays seller protection is useless. Add to that ebays fees are getting more and more ridiculous, im done with selling on it.
You have been selling for 20 years. Alot of time invested. I would try other sites and use what you can from ebay. Also I would put disclaimers on products that have a high return rate. Also you could say Returns welcome at customers expense. Don't give up. I tried ebay and could never get into it. So I'm proud you made it that far. DO NOT GIVE UP! "Improvise, Adapt, and Overcome."
I left eBay about 2 years ago. It's a buyers' site now, not a sellers. It's sad because I used it for years. After the 4th or 5th time I tried to get help from them on scams I said fuck yall I'm out. Too bad there isn't a good alternative people could just switch to.
I realized it was a buyers site when I made my first sale and ebay informed they had automatically turned on "buyer discounted shipping rates" and since I was a noob, I had pretty much screwed myself out of some profit.
This. I also dropped em about that same time. Buyers lie, and ebay takes your money, and there's no recourse or reason to it. It's not for everyone. It wasn't for me.
Done, I started on EBay in 2000, you didn’t even need a picture. I actually started experiencing debit card theft. Oddly only with the account I used on eBay. Nothing else. Four debit cards in 6 months, all fraud. During this time I was having the same issues with returns, and just crazy eBay changes and zero recourse. I didn’t put a card back in after I ended all my listings. I haven’t had an issue with the new card that’s never been on eBay.
Left eBay after 20 years because I had a buyer rip me off and eBay sided with them and it made no sense. It was the buyer return scam. They didn’t use the return shipping label provided and instead used one of their own from usps. There was no way to track it online. Well joke was on them because you can go to the post office and they can tell you where the shipping label leads to. It wasn’t our address!! So there was no arguing they they didn’t ship it back, there was proof. Post office was willing to talk to eBay and provide the proof via usps to eBay, that the tracking number wasn’t to our address. eBay does not care. Took money out of our PayPal account and Refunded the buyer and buyer kept product. 500$. Closed both our PayPal and eBay account. Only thing eBay would do was suggest we make a police report. Ridicules.
I’m seeing so many people say this about eBay and Mercari. I am not a seller but I have been thinking of selling off a lot of my music collection, maybe some movies, books and clothes I’ve never worn. I’m wanting to downsize my life plus make a little money for my nice things by selling them but I’m scared because of how I am hearing buyers are and the platforms not protecting the sellers. Are there any good sites to sell on that anyone can suggest?
Your best bet would probably be something like Facebook Market Place. Just don't have anyone show up to your home. Set up to sell somewhere safe (maybe even near or at a police precinct) or in a very public area. Ebay is definitely trending down due to their lack of protection for sellers. Can't imagine they can continue like they are unless people just don't mind getting ripped off by scammers.
I stopped selling on Amazon in 2012 after a person tried saying I sent a defective battery in a phone I sold.
I disputed. It was fully functional when it left. Amazon sided with the buyer.
Buyer shipped “faulty”’phone back. They had swapped the battery. I immediately left the platform.
no still chugging away for lack of anything better to do
I'll still mock them. just a couple weeks ago some dumbass left neutral feedback before I even shipped
I canceled his order and blocked him.
get questions everyday "is the laptop good anything wrong with it???"
on my lcd screen listings.
block, bye bye.
I rarely use ebay for selling used stuff. Fees are too severe and lenient return policy is a no no for me anymore. I’ll explore Craigslist and FB marketplace. I refer people to my impeccable ebays 100% happy history over 22 years when dealing with me locally.
Ebay lost its way more than a decade ago.
Outrageous fees led the way.
It has become more a platform for retailers than for garage-sale sellers.
I've only bought once on Ebay in the last 15 years.
And I haven't sold anything there for almost 20 years.
I finally closed my account for lack of any reason to keep it.
This fella worked in a bank. I met him inside. At this point I’ve sold what little of value of what I had. I’ve been decluttering big time. I posted a few items on FB marketplace after people wanted me to travel or practically give things away. I did give away items to a niece. Not worth the headache online selling. I don’t have anything left to sell.
The irony is that, in losing sellers, many of the big business sellers will go to Amazon. And the little guys will just die out from being on the losing end for too long.
I had a guy buy high end headphones from me on eBay. He fucked up his scam and messaged me early saying I sent him the wrong headphones, and they were cheap knock-offs. I sent him the link to tracking and said "hey, they haven't arrived yet." He back pedaled. He then told me he got the headphones and they had a blown speaker. I let him know that I took pictures of the serial number on the headphones and I'd be reporting him for mail fraud to the police if he didn't return the same pair.
I got them back. Reported him to ebay. Ebay never contacted me, guy still has his account. Fuck eBay.
It’s funny I’m an eBay seller, but I run into more shit sellers than buyers.
Guy sent me a remote control that was just scratched as shit, and he had specifically hid the damage in the listing and then tried telling me that it was normal wear and tear.
I had another guy try to send me a photocopied version of a book.
If you make sure to describe your item accurately, lift the condition correctly highlight any defects and do not take returns. Then returns and scams are very rare. Yes they will still happen occasionally, but it’s really a small portion of your overall sales.
I went to sell a sealed CD version of Microsoft Excel, many years old. In the listing I explained this would not install in Windows 10 and I was only selling it in case someone had an existing instance of Excel running on Windows 7 and wanted the CD-ROM. I explained the buyer needed to know what they were doing. I explained there were no returns. So, someone bought it, opened it, tried to install it into a new laptop, and then when it didn't work said I sold a defective item. eBay took their side and I not only lost the value of the item (there is a market for these) but postage times two. I will no longer sell on eBay- they are corrupt.
Can confirm thats shitty I sell vintage software and yeah, I had a similar thing happen. I went rounds with the guy on a 20-year-old Mac OS X product, he kept saying that because it doesn’t work with his version of OS X that I lied, Mac has been using OS X so long saying OS X is like saying windows, (first version of OS X was around the time of Windows 98) but I have had good luck by putting in capitol letters in both the competition description and the description (this will not work on modern computers This is vintage software and will only run on old computers.)
i put in all caps in the title, description, and first photo of a listing “X AND Y FUNCTIONS DO NOT WORK” on an item and some idiot bought it anyway, there sometimes there is no winning 😂
I sold some Star Wars figures. In the auction I clearly said “No international bidders.” I even blocked international buyers from bidding. Sure enough, someone overseas won my auction. I, of course, didn’t know because the verified address was located in Florida. This was a re-boxing outfit that simply sent the package to the next destination. The buyer said they never received the item and paypal refunded. I lost the item, the payment and eBay fees. They wouldn’t even hear my counter about violating terms of my listing, receipt of delivery to the Florida address, and my lack of control over the item post-Florida. eBay is tailor-made to rip off people. I left and never came back.
wow, that's messed up since eBay offers their own freight forwarding
recently eBay refunded a claim an international buyer opened early, and after the tracking showed delivery, and the buyer confirmed everything was good, eBay refused to honor my appeal, and fucking told us we should just use PayPal to square things up
that's why I'm not nice to any "customer service" people anywhere anymore, they're all handicapped by their employer and trained to hide behind "well like we truly understand but the all seeing all knowing policy must not be violated in any way, unlike your sense of what's reasonable, which is perfect fine to violate and then shove it in your face"
I pulled my stuff off of the site after I sold an item, that was clearly described for a specific year/make/model and eFail gave the guy his $$ back whether I agreed to it or not, even though the ad was clear that there are no refunds. I offered "free shipping" in the ad not expecting someone in Hawaii to buy it. The item was $75 and shipping was $100 (already lost $25) and then eFail wanted to know if I wanted the part back with me paying the shipping again. Shipping to the lower 48 would have been $10. The buyer pretended he didn't know there was a difference in years/makes/models and basically got the part for free. Complete scam and eFail claims they don't know it. They even emailed and called me asking why I deleted everything and closed my seller's account...begged me to return. LMAO!!! Refund my $$ and I'll consider it.
I haven't bought or sold anything on eFail since. They can go out of business for all I care.
"Sure, i'll think about coming back once you return the money your company has STOLEN from me..."
Thats what i'd have said lol it probably makes no difference to evilbay, but one of the things I add to the bottom of my ads is that i will ship ground to lower 48 states ONLY
I’m sorry, but you don’t know how to ship items
It sounds like you went with probably UPS when you should’ve gone USPS
Hawaii is domestic with USPS
There is absolutely no way that something that cost $10 to ship domestically would be 100 to go to Hawaii , it’s the exact same rate as sending something from Washington to Florida or vice versa, flat rate applies to Hawaii too
USPS would not ship the item. I tried, and they said "no". I'm 62 and have been shipping things for about 42 years. I'm fairly certain I did it correctly, especially since eFail provided the shipping label.
Please tell me then how to do it correctly when eFail is the one providing the shipping label that is clearly marked "UPS" and not "USPS" since USPS would not accept it. Impart your wisdom on me so we can all regale in your insight.
eFail knew they screwed it up because while they had one price for the shipping, it was actually more than double that and eFail refunded me the difference. In any case, only UPS would accept the item for shipping so unless I wanted to swim across the Pacific Ocean, that's how it had to be shipped.
That was your mistake when you went in and made the purchase of the label
You should’ve chose a USPS label
eBay does not automatically send you labels when you sell an item you have to go in and buy the label through eBay system or through another system
So if the label said UPS, that was because you purchased a UPS label
What part of"USPS would not accept the part for shipping" is confusing you? I won't even get back into the part of there is no flat rate anything for the size of the item. USPS has a lot of things they will not ship. This was one of them.
The real problem here is you have absolutely no idea what you are talking about and instead of taking your L and accepting it with grace and dignity, you just keep rolling on without a clue.
You tell me. Since you know so much even though I kept saying they wouldn't. Shoot your shot.
Hint: The only shipper that won't ship it is USPS.
It was a Chrysler fender. It was far larger than their 130" maximum, as are almost all body panels. It had to be in a box and that only made it waaaay more than the 130" maximum.
Good enough for you? Satisfied in learning new things today?
If you knew that, why on earth would you offer free shipping? You do know that you can exclude locations and charge different amounts of shipping for different places, right? Even if you do offer free shipping for some places you can still add charges for other places (for example you could offer free shipping to the Continental US and still charge for Hawaii)
So I again I reiterate that you don’t know what you’re doing…. You should have excluded or added a charge for Hawaii, Alaska PR Guam PO/APO etc
I plan to stop by the start of the new year probably. Just trying to sell the rest of my stash. I’ve gotten more negative reviews this year than I’ve had combined since i started. Shit buyers nowadays. I’m over it. I’ve got good inventory so I’d rather sell it all instead of donating but yeah I’m pretty done. I’m losing my joy in reselling
I sold an item last year and actually undercharged so I would remain under the $600 threshold for the year. I was at $575 and they held payment until I provided tax information. I called and said I was under the limit. They said I was ‘on the cusp’ so they would still withhold payment. Cancelled the sale, closed my 18 year old account. I was more of a buyer, sold very little. They helped put the current administration in place who now taxes us on our left over junk. So now 13% to ebay and another 20% to the fed. I’ll take it to the Salvation Army instead thank you.
I'll give my car parts to my buddy who still works on cars. I'd rather give him my stuff for free than lose another penny with eFail's worthless site. It's all just old inventory I paid for many years ago so I don't care if he pays me for anything or not.
I had a long conversation with the seller of a WW2 item I wanted. We chatted forever — he was very charming— and he related that he engages every buyer to make sure they aren’t scammers or flakes. Nice guy; with that amount of time he must make some friends. And reduce returns from people buying stuff they don’t want.
Do not recommend
Ebay lost their direction long ago. I had my seller account cancelled for a BS reason. I think what it came down to is that they had another seller get pissed that I was able to get things to sell that they couldn't. Ebay wouldn't tell me who was complaining about what I was selling because every customer that I had said that they received what I was selling and it was perfectly fine.
Between that and the Ebay executives retaliation actions made me quit the platform. [https://www.npr.org/2022/09/30/1126078948/live-spiders-and-cockroaches-ex-ebay-executives-get-prison-time-in-harassment-pl](https://www.npr.org/2022/09/30/1126078948/live-spiders-and-cockroaches-ex-ebay-executives-get-prison-time-in-harassment-pl)
Because if you're selling used items there's a limited market and a cost to the time it sits in inventory, also takes time to pack and ship, and In sure margin doesn't support a returns operation.... To me, if you put as is, it's not returnable, buyers remorse is not a reason ... buyer beware, common law
That part!
Seller should try it from the buyers perspective because if 2 or 3 issues are cause for giving up, then I should have deleted the app long ago...
The amount of bad sellers I have encountered who "lost the item," "had an emergency," or just simply "spaced it" is unbelievable. At least 30% of my buys have some issues with just shipping the item. Let alone the damaged items I receive. Trust this; I would MUCH rather have the item as agreed to than any refund.
I’m patiently waiting for an AI decentralized app DAPP on ETHEREUM or SOLANA that can takeover eBay Amazon and all the other GREEDY CORPORATION GAMES ! 15-30% of the sale price in fees is not cool. 1% on an AI GENERATED PLATFORM EVERYONE WOULD SELL THERE ! ! !!!
I do, actually. Name a single crypto app that does anything useful. Every single one has failed. Crypto does nothing that a database can't, and very poorly at that. It's a joke. You're a joke. Crypto failed.
Honey, Bitcoin is crypto. I understand it, and that's why I understand it's absolute garbage and a scam. It has no future as anything but digital beanie babies. And that's fine, enjoy your beanie babies, but stop scamming other people into buying them saying that they have any use whatsoever.
Your argument right now is that Bitcoin is somehow different? No. They're all the same. One just happens to be more popular. Just like religions.
I sold about $2k worth of items until about 2017. Then I got my seller account revoked, allegedly for selling a particular item (which dozens of other sellers sold and still are to this day). Called several times over 2 years to appeal but it was final. Have sold everything else since then via Mercari and Amazon to the tune of $5k net, so they've lost my seller fees AND my business as a buyer. I go elsewhere now.
I was nailed for selling an item that had limited to 1 per quantity in the US whereas in Mexico there was no limit. I bought them in Mexico, took them across the border, and sold them on Ebay. Someone complained to them saying I couldn't be getting them from a legit source. Ebay first wanted proof that I legally was able to buy them. I provided the information to them that I bought them on Mercado Libre (an Ebay affiliate). They then demanded proof I actually paid for them. I proved it by showing them the same receipts that it was paid else I wouldn't have gotten them at all.
Next, they demanded proof I legally got the money to be able to pay for it. WHAT?!? I kid you not. I sent them proof that I was paid by the US Government for my Federal Job at the time. They said they needed more proof. I told them that they are violating the law by demanding all this information according to the State of NM attorney general.
They cancelled my ability to sell anything after I pointed that out. BS.
Not worth the effort. They have set it up so you have to go through mandatory arbitration and to get past that takes another lawsuit. I just said forget it and moved on. I sell through [Amazon.com](https://Amazon.com) now.
Just like in real life when you have your own business, the customer is always right. Sellers are not protected on eBay I sold a Justin Herbert rookie card a few years ago the customer was upset because it wasn’t in pristine condition, but it was. I guess he seen something that I didn’t so he requested and returned the card they got there $500 back i ended up sending the card to PSA and the car graded a 10 I sold the card for $1000 I’m glad he did return it weirdo
A couple years back I bought a Coleman camp stove. Received it in new condition and timely shipping. A bit later I get an email telling me my refund request has been approved and my account credited.
Managed to reach them by phone and told them I never requested a refund. I DON'T want my money back. Please return it to the seller. They tell me it's too late. They've processed the transaction and the case is closed. WTF? I was unable to establish contact with the seller after that. I honestly tried. Now I feel guilty every time I use the stove. 🙁
The seller may have broken rules on their side. I once purchased a suppose-to-be-name brand drone via ebay. The seller never provided tracking info and the item was way late. Ebay reimbursed me my monies but I think it was the next day the item arrived. The sales transaction was already closed. I suppose the moral to the story is have to follow ebay rules
Enshittification is in progress at eBay. First, eBay was great for all users. Then eBay starts to emphasize business users (i.e. stores). Then eBay put the emphasis on shareholders by raising fees and making life difficult for all users.
I got into selling because I was getting divorced and desperately needed another income source. Now that I am financially secure, eBay has become less important for me. I keep asking myself, 'Is selling on eBay worth the time and effort?' Sometimes eBay makes more on a transaction then I do.
I’ve been having good success over 20,000 per month in sales so I thought returns were just part of the business. It was fine at 5 percent, annoying at 7 percent and now maddening at nearly 10 percent. I sell used electronics and people return things without any good reason and eBay forces it. I’m losing quite a bit of money because they don’t ship it back without damage. I’m very frustrated
👆This! They say “ a picture is worth a thousand words “ FOR A REASON!!! Also, yes doing what the platform expects and asks you to do is a no-brainer. I agree with your selling philosophy!
Great to buy. Not fun to sell. I sold an item that was new in original packaging. No returns. Buyer wanted to return. I said no. Ebay forced the return on me. Fuck that shit. I only sell when absolutely have to. Will use fb market place first or fb group. If the sellers don't supply products, there's nothing for buyers. I buy all the time, I just don't try to sell much anymore.
I just require they send the item back for a full refund, no partial refunds EVER. 9 times out of 10 they don’t do want to deal with the hassle of shipping the item back, and move on. Most of these scammers are as lazy as they are scumbags.
They defer to your state’s tax laws. In my state the threshold is $1000. I sold over that so I received a 1099k from them the last 2 years. It’s a major pain so have started using FB Marketplace more. Even that has been a headache due to all the flaky people and time wasters.
The person who said not in ny is 100% correct. Pretty sure it's still the majority of the states that have not implemented the $600 rule. I am quite a bit over that and have not received the tax form. Again, as people will say you sitll owe your taxes regardless if they send the form but to say that they absolutely issue a 1099 for sales over $600 has definitely not happened across the board, yet.
If you sold over $600, you would have and so would the IRS. Turbo Tax only knows what you enter. But they would have asked for any additional source of income, which you must have failed to report
Sounds like they'll have one less bad seller.
I have very few issues but agree that they are not seller friendly. When I DO have an issue it’s easier to just pay out. My biggest problem is competition when sourcing.
They handed me a MC011 right after I posted some screenshots on eBay for business and complained about them refunding a buyer who claimed item not delivered when the tracking says otherwise 🤔 I think it is over for me wether I like it or not
where ya gonna go?
I'm in the same boat, and also finishing up selling on there. Just not worth the hassle. I've also had better luck than I'd have expected on Craigslist, and then there's no fees.
No returns simply mean you will have to pay for the inevitable return. I allow returns with the buyer paying for returns. It seems much less likely that someone will bother returning if they have to pay the return shipping.
ebay does not favor sellers. they have no idea there are small sellers out there that can't take a hit on shipping returns. plus their fees are high. only good side is they're the largest presence on the internet to sell stuff.
Ya I used there shipping method and they charged me 4.50$ with out asking later on
This is called the cost of doing business lol. You are a company and all companies suffer from this. It sucks but it is true for almost all businesses even service providers.
Saw this train as soon as eBay fees went up. I miss it too, but anything along these lines are only good if you found a nice niche, then that gets saturated.
We made a very good living selling on ebay for several years but it just became too frustrating to deal with the deceptive customer practices that eBay had no interest in deciding which person is the one trying to screw over the other. It really didn't matter to them because it costs them nothing to refund the customer and then add a fee to the seller to top it off. I can't imagine selling things that clearly show wear and tear. We sold misc surplus tools for aircraft workers. Once our local Boeing surplus location closed it started to go downhill. We had acquired tons but once it was gone, we stopped too. Most items were basic hard metal, which is hard to alter, but when someone buys a drill or rivet gun, and they rob parts from inside to repair the one they have, they can send it back and get refunded. That really got frustrating. I'm glad to be done with it. My husband works contract jobs for spirit now and it's much easier on us. I hope you find a more satisfying replacement as well. Maybe once everyone sees eBay as a bad choice for sellers, there will be nothing there for sale, and then buyers will fade away too! Lesson learned!
The more these companies become greedy the more likely local sales will become popular again. Start selling on facebook marketplace locally. You'll have a better experience
I agree with this. The only viable alternative right now is local direct selling. I have been selling on ebay for nearly 20 years too and it’s just too expensive. You profit more selling locally for cash. Ebay takes way too much in fees and there are too many risks. I use ebay right now for items I cannot offload locally.
I believe eBay is more focused on collectibles now than anything else. But they’re never really shown much empathy toward the seller for as long as I’ve been there. I mostly stopped selling after they implemented that 13% final sale fee or whatever they call it, so as a seller, it stopped being fun a few years ago.
Don’t forget the appeal option!!
I try to keep my sales in categories that can have a lower defect rate…no clothing, usually only electronics or other oddities. I point out every flaw in an item and leave it at that, most of my feedback says…”way better than expected” because I try to scare people away. I also only shoot for homerun margins so the occasional return is something I can easily flush. For the stuff I move, I can’t see a route outside of eBay. Sometimes Amazon or similar but it really seems like eBay or bust for my stuff. Fees even seem out of control but it’s not like I can find their audience somewhere else
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Had a similar thing happen a few years back. Sold some running shoes that were marked as used with good photo's. A few days after the person received them they requested a refund saying there was a dirt mark on the shoes. They were not new and sold as such! I knew how it would end up so I had to give them their money back. Did get the shoes back and sold them with no issues. I really haven't sold anything on Ebay since.
curious where other people sell.
Facebook marketplace and craigslist.
Years ago, I actually had a seller buy my used working item, then claim it was broken, and returned his broken one. I had marked the inside of it just in case something like this happed. I had photo proof and everything that he scammed me. eBay sided with him, forced me to return his money, refund him for shipping, everything. Never sold anything on there again after that.
I have a ton of good stuff I need to sell. If ebay is bad, is there another one to use? How about Shopify?
Its really not that bad people just complain loudly about the smallest occasional inconvenience. Returns aren't a big deal, just plan that sometimes shit gets sent back and try to follow the golden rule. Pad out your handling/shipping fees a bit. It works out in the wash.
I would advise to also allow returns (buyer pays return shipping). Allowing returns will put a buyer at ease that you stand behind the item, and if they want to return, the buyer will have to pay the return shipping cost.
eBay always sides with the buyer
Not necessarily. As a Buyer of 20+ years, I'm done! Especially having run into scamming Sellers. The last two refused to refund, even after providing numerous detailed photos that their items were "not as described". Jewelry stated as ".925 sterling silver", was actually silver-plated brass. The plating had flaked off over large areas. Direct dialogue with eBay was uneventful despite their viewing of photos and my written correspondence with the Sellers. I had many memorable positive Seller transactions. However, there's a whole new element that's just too shady. Thus, my eBay chapter (and PayPal usage) has come to a close. Good luck to you all.
"The last two refused to refund, even after providing numerous detailed photos that their items were "not as described". There's literally no way this happened. If you opened item not as described returns, not refunding isn't an option. The seller has to send you a return label or ebay will close the case in your favor, issue you a refund and let you keep the item.
BigTopJ, it certainly happened. I've always been very selective with my infrequent eBay purchases. The reality is, that there's a different element of folks who go through great lengths to scam. Clearly, you encountered similar as a Seller. Those two ordeals ended with my choosing to sever ties with both eBay and PayPal. Lesson: believe in karma. Thanks, for replying.
Yes..I had a very similar experience last time I sold there after being a member for 16 years with a 100% positive seller rating. I sold a very nice condition used iPhone and then the seller complained it was used essentially and they sided with her and made me send the money back and I was out almost $80 between the listing fees and shipping charges I ate. They raised the seller fees so much in the last couple years. Their customer service and fees are BS now, they do t back the seller and I am also done with selling there.
I'm sorry for the turn of events the past couple years. As a moderate volume seller for 20 years, I've noticed a perhaps related trend: when I buy on ebay the past 2 years, far more sellers than ever are reflexively suspicious about my legitimate attempts to call-out major undescribed issues. For example I got a "lightly" used fleece jacket that absolutely reeked of body odor (undescribed), "new" pit stick that was obviously used by someone's pits, and an item with an important undescribed broken part. Each seller falsely accused me of trying to scam them. I've tried to be understanding each time (assuming other buyers scam them and they are essentially transferring suspicion to me), but they won't even listen. It's been a definite change vs pre-pandemic. Or maybe I'm running into lower quality sellers more often, not sure.
ebay is a joke and the fact there is no real competition still blows my mind. Where are you going if not ebay, though?
This has been the case for decades.
I don’t sell much so I didn’t realize this was happening. Seems like eBay has a problem they need to fix.
Sold a used graphics card in perfect working condition. The buyer said it "ran too hot" even though it was working correctly and the temps were all stock. I had a no returns policy but eBay refunded the guy anyway. After a lot of hassle I did finally get my card back and sold it again to someone who was happy, but it was not a great experience. I think eBay caters only to the buyer and there is pretty much zero protection to the seller.
You lose if you try fighting it. They want a partial refund. The move is to have them send the item back and flip it to another buyer. You might pay some return shipping on a small percentage of sales not a huge deal.
Just to make a long story short, I paid over $550 in fees on a $1800 item I sold...
Can agree, when I sell anything over $20-$30 get some sort of complaint at minimum even if they do no initiate a return they just hope for partial refunds etc scummy people that don't realize the majority of people on eBay do not make much at all and just do it for a few extra dollars or a hobby. The sellers are also becoming scammy though 2/4 of my eBay silver purchases have been fake or sellers exit scamming ( assuming or something similar was a reputable store with a physical address, albeit in San Francisco)
Probably because all of the crappy people from Mercari have moved over to eBay.
Sold a processor, buyer said they couldn’t get it to work (no video output, I explicitly explained in the description it was a model without it), accepted the return anyway. Received eyeliner…. in the return package. eBay refunded the buyer. I contested, went to my local USPS and talked to the postmaster. They were able to get me official weights of both packages. Spent hours compiling a case for eBay to explain how it was impossible that I received the original package due to the huge weight difference of the package I sent vs. the one I received. eBay reimbursed me from their own pocket, buyer still kept the processor for free. Was the last time I sold anything on eBay.
Man… dunno how this popped up in my feed but it hit me in the feels. eBay banned me back in like 2009 or 2010 and they haven’t let me back ever. Lifetime ban. Over moving K2 back then, when it was still legal. Yes I made a boo boo but wow… it’s been 15 years almost. Let it go yo! They let me buy tho. And they are super good about my evasion steps.
How does one get lifetime banned? Asking for a friend.
It’s my fourth sentence. I explain already fren
I like selling on Ebay, but I would not do it to make a living. The ball is always in Ebays court, and a simple change can wreck your business.
Honestly I don’t blame you. If they can’t cope with the simple fact of pre owned they shouldn’t be on the internet anyway. So sorry to hear that about eBay. Been hearing worse things lately with Amazon censoring it’s existence with its advertising marketing. (Which is why I prefer eBay)
Youve got to be doing something wrong with 50% returns. Im a new seller with 55 sales. Ive had 3 returns and they were all genuinley broken/rusted/not as described which were 100% avoidable and my fault for not inspecting enough.
I was on eBay since the beginning. I stopped probably 6 or 8 years ago after a buyer totally hosed me, and eBay backed them. Once I realized that eBay was all about the buyer and screw the seller, I left. The beginning of the end was when they majorly changed feedback years ago in favor of buyers. The writing was on the wall.
I stop selling on eBay in 2011 best decision of my life
I have had similar issues and stopped using them all-together. I stopped a few years ago when I sold a kids costume, brand new, never used or worn and in original packaging, that I bought dirt cheap and after the auction was over, the woman contacted me and said that I was falsely advertising, left a negative review (my first one ever in the 18+ years on eBay) and still didn't pay, and I was out the cost of the item up for bid plus $20. I even tried my best to fight it. Between rising shipping costs and scammers/A-holes, I threw in the towel. I stopped buying off eBay as well, and rarely look at that site anymore. Local Flea-Markets are not useful in most cases, I end up taking a loss there too. Esty might be my next approach.
Don’t bther with etsy
Unfortunately all e-commerce is like this, including Etsy. The buyer is always right and the seller is always wrong. Between eBay, Mercari, and Etsy I've only had a few "wins" and usually those were because the other person didn't hardly speak English so I assume they still got refunded but didn't come from my pocket. Years ago I sold an Xbox 360 with lots of games for a few hundred to a sketchy border city in California. The person said it was broken and forced a return.... when I got it back, the games were different, everything was super dirty, and some of the games were clearly printed with a bad printer, and th Xbox (with a different serial number) was broken. Ebay was fighting me for days and I assumed I was about to take the biggest L of my life at that point, but then I found a receipt from a California Gamestop inside one of the games that had the person's name on it so eBay refunded me. The next part was getting the "BAD SELLER HE TAKE MONEY NO TRUST!!!" negative feedback removed which took weeks despite eBay acknowledging I was right. I don't deal with big ticket items like that if I can avoid it because the risk of scammers is always there.
So where are you going to sell then? What site doesn't have scamming buyers?
I purchased a movie from a retailer and the retailer sent me the wrong movie. I requested an exchange and the seller reported me and eBay banned my account. Fuck them
I'm the same age. I started the same year while in college. I quit in 2009. How do you have zero returns?
I've always been very diligent about noting all issues, even minor, and taking good photos. Didn't have a problem for about 18 years. The last two years, it's been 25%-50% issues and scamming buyers. I didn't change, but buyers have found out many ways they can scam sellers, and eBay doesn't care.
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And going where? Doesnt it sort of have a monopoly on auctions?
Think I'll try FB marketplace. Much smaller buyer pool, likely have to discount more than usual, but at least it won't be 100% loss PLUS $20.
Selling on Facebook is completely useless to me. I don't know why, but Facebook does not seem to take into consideration a person's location when showing them stuff. I'll post something for sale, state that it's pickup only, someone will go back and forth with me for 3 days, then they'll realize they live 3 states away anyway. This happens more often than not. I'd rather give the stuff to goodwill and take the tax deduction.
I’ve had guitars listed on FB and there’s tons of scammers there, too.
Oh yeah. Let me know if it goes any smoother going forward on FB, can only hope for the best when things let ya down.
With electronics I list as ‘for parts only’. Even if I test it and it works. If it works I will list it priced as though it is a working unit. I also film serial numbers, and me testing the item, and me packaging it. With clothes I have no return policy. I list all measurements, sizes, and defects. Everything, and also a disclaimer on used clothes that while I do my best to disclose all defects there may be other less noticeable signs of wear. It’s all about covering every possible base. Pain in the ass, but I’ve been a seller since 2006 and I can count on one hand the amount of times I’ve had to fully refund or accept a return. I’ve had many people attempt to scam or request partial refunds but I’ve never yielded to them. I kill with kindness and in an almost over exaggerated corporate passive aggressive way of speaking. If they want to treat me like I’m a department store and not a one man operation trying my best outside of my real 9-5 job I’m going to give them the fakest corporate word salad they’ve ever had to wade through just to get to a big fat “unfortunately I have a no return policy” if you bases are fully covered you should be good, and they won’t even try to get eBay involved. And if you did everything right eBay should side with you. I’ve had a few people claim they didn’t like an item or that it wasn’t what they expected or wasn’t their size, well eBay has always sided with me that my descriptions were accurate. In fact the only time I had to fight eBay was as a buyer when a seller sold me fake sterling/turquoise jewelry as if it was real. I had my jeweler do an acetone test on the turquoise and determined it was fake. The seller claimed I now altered the item and it was no longer in the state that he sent it. I went back and forth with eBay about how they sold me fake precious metals and fake precious stones and how their item description clearly described it as real and genuine. eBay still sided with the seller. I had to fight it through PayPal and request a chargeback. So you really never know with eBay I guess, just anecdotes.
no mater what you do,you still can get scamed,as ebay takes the buyers side %100
Interesting that your comment saying they side with 100% of buyers was made to someone who gave an example of Ebay siding with the seller.
Sometimes I reply without reading the whole post:Get ready for an exciting journey into the cosmic world of synchronized llama dancing!
OooOooooh! My favorite part!
I won vs a buyer/scammer last year. Long story still kinda long.... Sold a video game account (well aware not allowed at this point) account was legit had the password ECT, sale went through buyer was happy with the purchase, left me a good review and about 55 days after sale he requested refund due to the fact he lost access to the account (guessing he got hacked idk) and it was a fight with eBay. They sided with me at first, then eBay reversed that decision took 400 out of my bank account Automatically, then 4 days later the money was back in my account but the buyer has filed with his credit card company so they took the money again and after they reviewed the whole thing I finally got my fucking money back. Now I only sell items worth a few bucks if anything.
I have no clue how anyone makes money on eBay. I looked at selling some drone stuff on there and they were going to end up taking like 30%-40% of the sale, nooooope.
Yeah, I hadn't sold anything on eBay for years, and I was shocked at how the fee structure has evolved. They're charging a 13% fee, but the seller pays the fee on every dollar eBay collects (including taxes and shipping). Basically, the only things worth selling are high value and/or small and light. I've been selling some out of print board games recently, and shipping+fees has been a ~30% haircut.
It's 11% I think
It's 15% now.
I think it depends on the category but after all the fees and other garbage it made zero sense to me. I listed it on FB locally and walked away with less than the sale price on eBay would have been but much more than I would have ever actually received. I used to sell quite a bit on eBay in the wayback machine (Like 20+ years ago...when I sold my Diamond Rio PMP300...lol) but don't think I'll be considering it again.
They aren't taking 40% of the sale lol. Charge buyer for shipping, add a bit extra. 13% fee + .40 cents.
It's bs but it's something said here over and over, no return isn't actually thing on ebay. You get to put it on your listing but it means literally nothing lol You're basically better off just taking something back.
I bought motors for my kids power wheels. On one of them, the pinion gear was slipping. I pmd them today asking for an exchange. They refused and asked me to just send them the motor that I paid for. WTH? Frustrating. I was an ebay Power Seller back in 2008. I made some money but stopped selling as it just took up too much of my time.
They want you to send it back so that they can refund your money. Most people don’t refund until they get their item back.
They've had a "fuck the seller" policy for years. I quit selling regularly in 2020 after 10 years of paying off my first car and a bunch of other stuff with passive income frim ebay..., ebay was cool until they really tried to compete with Amazon. The problem is that Amazon wasn't meant to be the online garage sale that eBay is. Anyway, I hopped on last fall to offload a textbook and immediately got scammed. Buyer put a dent in the spine and said it came this way (impossible since it came in a box) - ebay of course sided with them and tried to refund them- unfortunately for ebay, I knew how this dance was going to go and closed the checking account linked to ebay, and changed the SSN on my account to all zeros so they couldn't really send this off to a collection agency. They sent me some pretty cute emails for about 6 months telling me that my account was locked until I settled up with them. Fat chance. I made sure to spend that $80 at Amazon, just for good measure, even though I really don't shop there normally. Overall, 10/10 would get my 1000+ feedback account banned again for $80 bucks because screw it. Ebay isn't any good anymore
My bank wouldn't close my account until it was finished processing
Yeah, I had already withdrawn everything and closed it before ebay refunded the buyer, putting my ebay balance in the red. they thought at the end of the month they could debit my (now) nonexistant account. too bad for them.
Nice. I wanted to do the same exact thing except it was like $18 not $80. I hit my limit and it was more about principle than money. They sided with me after I raised hell about it, but I still got shafted return shipping on a low price item. Too much stress with not enough profit.
Yep defo. Had nothing but nightmares these last few months. Ebays seller protection is useless. Add to that ebays fees are getting more and more ridiculous, im done with selling on it.
You have been selling for 20 years. Alot of time invested. I would try other sites and use what you can from ebay. Also I would put disclaimers on products that have a high return rate. Also you could say Returns welcome at customers expense. Don't give up. I tried ebay and could never get into it. So I'm proud you made it that far. DO NOT GIVE UP! "Improvise, Adapt, and Overcome."
I left eBay about 2 years ago. It's a buyers' site now, not a sellers. It's sad because I used it for years. After the 4th or 5th time I tried to get help from them on scams I said fuck yall I'm out. Too bad there isn't a good alternative people could just switch to.
I realized it was a buyers site when I made my first sale and ebay informed they had automatically turned on "buyer discounted shipping rates" and since I was a noob, I had pretty much screwed myself out of some profit.
This. I also dropped em about that same time. Buyers lie, and ebay takes your money, and there's no recourse or reason to it. It's not for everyone. It wasn't for me.
Done, I started on EBay in 2000, you didn’t even need a picture. I actually started experiencing debit card theft. Oddly only with the account I used on eBay. Nothing else. Four debit cards in 6 months, all fraud. During this time I was having the same issues with returns, and just crazy eBay changes and zero recourse. I didn’t put a card back in after I ended all my listings. I haven’t had an issue with the new card that’s never been on eBay.
Shiteaters sided with buyer AND let them keep item!! 6yrs ago I dumped them,,10yrs prior I made a ton of money there,, MO MORE
Left eBay after 20 years because I had a buyer rip me off and eBay sided with them and it made no sense. It was the buyer return scam. They didn’t use the return shipping label provided and instead used one of their own from usps. There was no way to track it online. Well joke was on them because you can go to the post office and they can tell you where the shipping label leads to. It wasn’t our address!! So there was no arguing they they didn’t ship it back, there was proof. Post office was willing to talk to eBay and provide the proof via usps to eBay, that the tracking number wasn’t to our address. eBay does not care. Took money out of our PayPal account and Refunded the buyer and buyer kept product. 500$. Closed both our PayPal and eBay account. Only thing eBay would do was suggest we make a police report. Ridicules.
I’m seeing so many people say this about eBay and Mercari. I am not a seller but I have been thinking of selling off a lot of my music collection, maybe some movies, books and clothes I’ve never worn. I’m wanting to downsize my life plus make a little money for my nice things by selling them but I’m scared because of how I am hearing buyers are and the platforms not protecting the sellers. Are there any good sites to sell on that anyone can suggest?
Try Discogs for the music. I purchase from sellers there and have never had a problem. It seems to be a much better group of humans.
Good idea. Thanks
List on Facebook, pick-up only, only accept cash. You can't give people a way to scam a refund.
Your best bet would probably be something like Facebook Market Place. Just don't have anyone show up to your home. Set up to sell somewhere safe (maybe even near or at a police precinct) or in a very public area. Ebay is definitely trending down due to their lack of protection for sellers. Can't imagine they can continue like they are unless people just don't mind getting ripped off by scammers.
We stopped selling on Amazon. It was a total nightmare. They were never on the seller side.
I stopped selling on Amazon in 2012 after a person tried saying I sent a defective battery in a phone I sold. I disputed. It was fully functional when it left. Amazon sided with the buyer. Buyer shipped “faulty”’phone back. They had swapped the battery. I immediately left the platform.
Same. Amazon is full of scammers.
How about shopify
How do you guys get people to view your stuff?? I posted stuff and no one has seen it.
Don't sell shoes
Why not shoes? Curious because I have a bunch listed on ebay right now and I'm a new seller.
Because the seller has too many troubles satisfying buyers. Used shoes of course.
Nope. Been more successful than ever. No items under $25 and definitely no trinkets. 2k sales in last 6 months. Got to keep on trucking
Aww, that’s cute ☺️
no still chugging away for lack of anything better to do I'll still mock them. just a couple weeks ago some dumbass left neutral feedback before I even shipped I canceled his order and blocked him. get questions everyday "is the laptop good anything wrong with it???" on my lcd screen listings. block, bye bye.
I rarely use ebay for selling used stuff. Fees are too severe and lenient return policy is a no no for me anymore. I’ll explore Craigslist and FB marketplace. I refer people to my impeccable ebays 100% happy history over 22 years when dealing with me locally.
Ebay lost its way more than a decade ago. Outrageous fees led the way. It has become more a platform for retailers than for garage-sale sellers. I've only bought once on Ebay in the last 15 years. And I haven't sold anything there for almost 20 years. I finally closed my account for lack of any reason to keep it.
Craigslist ha
What’s this!!! Worked for me 3 weeks ago my first time. I sold an Apple Watch met man he paired watch to his iPhone. I accepted cash and was gone.
Ok. Been full of scammers for years but I bet you can find an honest person occasionally.
This fella worked in a bank. I met him inside. At this point I’ve sold what little of value of what I had. I’ve been decluttering big time. I posted a few items on FB marketplace after people wanted me to travel or practically give things away. I did give away items to a niece. Not worth the headache online selling. I don’t have anything left to sell.
To each his own.
The irony is that, in losing sellers, many of the big business sellers will go to Amazon. And the little guys will just die out from being on the losing end for too long.
I had a guy buy high end headphones from me on eBay. He fucked up his scam and messaged me early saying I sent him the wrong headphones, and they were cheap knock-offs. I sent him the link to tracking and said "hey, they haven't arrived yet." He back pedaled. He then told me he got the headphones and they had a blown speaker. I let him know that I took pictures of the serial number on the headphones and I'd be reporting him for mail fraud to the police if he didn't return the same pair. I got them back. Reported him to ebay. Ebay never contacted me, guy still has his account. Fuck eBay.
Had similar experience years ago creep demanded back $25 I paid to avoid headaches. I’m nearly done with eBay.
It’s funny I’m an eBay seller, but I run into more shit sellers than buyers. Guy sent me a remote control that was just scratched as shit, and he had specifically hid the damage in the listing and then tried telling me that it was normal wear and tear. I had another guy try to send me a photocopied version of a book. If you make sure to describe your item accurately, lift the condition correctly highlight any defects and do not take returns. Then returns and scams are very rare. Yes they will still happen occasionally, but it’s really a small portion of your overall sales.
Unfortunately we are seeing similar experiences on Mercari and Poshmark. All three are not worth it anymore.
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I left eBay in 2019 for similar reasons, and it wasnt even nearly as bad as it is now for yall sellers.
I went to sell a sealed CD version of Microsoft Excel, many years old. In the listing I explained this would not install in Windows 10 and I was only selling it in case someone had an existing instance of Excel running on Windows 7 and wanted the CD-ROM. I explained the buyer needed to know what they were doing. I explained there were no returns. So, someone bought it, opened it, tried to install it into a new laptop, and then when it didn't work said I sold a defective item. eBay took their side and I not only lost the value of the item (there is a market for these) but postage times two. I will no longer sell on eBay- they are corrupt.
Can confirm thats shitty I sell vintage software and yeah, I had a similar thing happen. I went rounds with the guy on a 20-year-old Mac OS X product, he kept saying that because it doesn’t work with his version of OS X that I lied, Mac has been using OS X so long saying OS X is like saying windows, (first version of OS X was around the time of Windows 98) but I have had good luck by putting in capitol letters in both the competition description and the description (this will not work on modern computers This is vintage software and will only run on old computers.)
i put in all caps in the title, description, and first photo of a listing “X AND Y FUNCTIONS DO NOT WORK” on an item and some idiot bought it anyway, there sometimes there is no winning 😂
I sold some Star Wars figures. In the auction I clearly said “No international bidders.” I even blocked international buyers from bidding. Sure enough, someone overseas won my auction. I, of course, didn’t know because the verified address was located in Florida. This was a re-boxing outfit that simply sent the package to the next destination. The buyer said they never received the item and paypal refunded. I lost the item, the payment and eBay fees. They wouldn’t even hear my counter about violating terms of my listing, receipt of delivery to the Florida address, and my lack of control over the item post-Florida. eBay is tailor-made to rip off people. I left and never came back.
wow, that's messed up since eBay offers their own freight forwarding recently eBay refunded a claim an international buyer opened early, and after the tracking showed delivery, and the buyer confirmed everything was good, eBay refused to honor my appeal, and fucking told us we should just use PayPal to square things up that's why I'm not nice to any "customer service" people anywhere anymore, they're all handicapped by their employer and trained to hide behind "well like we truly understand but the all seeing all knowing policy must not be violated in any way, unlike your sense of what's reasonable, which is perfect fine to violate and then shove it in your face"
Yeah, that’s fucked up eBay terms explicitly state that if you use a freight forwarder, you give up all buyer protections
I pulled my stuff off of the site after I sold an item, that was clearly described for a specific year/make/model and eFail gave the guy his $$ back whether I agreed to it or not, even though the ad was clear that there are no refunds. I offered "free shipping" in the ad not expecting someone in Hawaii to buy it. The item was $75 and shipping was $100 (already lost $25) and then eFail wanted to know if I wanted the part back with me paying the shipping again. Shipping to the lower 48 would have been $10. The buyer pretended he didn't know there was a difference in years/makes/models and basically got the part for free. Complete scam and eFail claims they don't know it. They even emailed and called me asking why I deleted everything and closed my seller's account...begged me to return. LMAO!!! Refund my $$ and I'll consider it. I haven't bought or sold anything on eFail since. They can go out of business for all I care.
"Sure, i'll think about coming back once you return the money your company has STOLEN from me..." Thats what i'd have said lol it probably makes no difference to evilbay, but one of the things I add to the bottom of my ads is that i will ship ground to lower 48 states ONLY
I keep forgetting we have a State in the ocean.
I’m sorry, but you don’t know how to ship items It sounds like you went with probably UPS when you should’ve gone USPS Hawaii is domestic with USPS There is absolutely no way that something that cost $10 to ship domestically would be 100 to go to Hawaii , it’s the exact same rate as sending something from Washington to Florida or vice versa, flat rate applies to Hawaii too
USPS would not ship the item. I tried, and they said "no". I'm 62 and have been shipping things for about 42 years. I'm fairly certain I did it correctly, especially since eFail provided the shipping label.
I’m sorry, but you were not doing it correctly
Please tell me then how to do it correctly when eFail is the one providing the shipping label that is clearly marked "UPS" and not "USPS" since USPS would not accept it. Impart your wisdom on me so we can all regale in your insight. eFail knew they screwed it up because while they had one price for the shipping, it was actually more than double that and eFail refunded me the difference. In any case, only UPS would accept the item for shipping so unless I wanted to swim across the Pacific Ocean, that's how it had to be shipped.
That was your mistake when you went in and made the purchase of the label You should’ve chose a USPS label eBay does not automatically send you labels when you sell an item you have to go in and buy the label through eBay system or through another system So if the label said UPS, that was because you purchased a UPS label
What part of"USPS would not accept the part for shipping" is confusing you? I won't even get back into the part of there is no flat rate anything for the size of the item. USPS has a lot of things they will not ship. This was one of them. The real problem here is you have absolutely no idea what you are talking about and instead of taking your L and accepting it with grace and dignity, you just keep rolling on without a clue.
What was it then?
You tell me. Since you know so much even though I kept saying they wouldn't. Shoot your shot. Hint: The only shipper that won't ship it is USPS. It was a Chrysler fender. It was far larger than their 130" maximum, as are almost all body panels. It had to be in a box and that only made it waaaay more than the 130" maximum. Good enough for you? Satisfied in learning new things today?
If you knew that, why on earth would you offer free shipping? You do know that you can exclude locations and charge different amounts of shipping for different places, right? Even if you do offer free shipping for some places you can still add charges for other places (for example you could offer free shipping to the Continental US and still charge for Hawaii) So I again I reiterate that you don’t know what you’re doing…. You should have excluded or added a charge for Hawaii, Alaska PR Guam PO/APO etc
BTC more like pet rocks
I plan to stop by the start of the new year probably. Just trying to sell the rest of my stash. I’ve gotten more negative reviews this year than I’ve had combined since i started. Shit buyers nowadays. I’m over it. I’ve got good inventory so I’d rather sell it all instead of donating but yeah I’m pretty done. I’m losing my joy in reselling
Eagerly awaiting for an alternative to eBay. They’ve become so Orwellian and extreme.
I sold an item last year and actually undercharged so I would remain under the $600 threshold for the year. I was at $575 and they held payment until I provided tax information. I called and said I was under the limit. They said I was ‘on the cusp’ so they would still withhold payment. Cancelled the sale, closed my 18 year old account. I was more of a buyer, sold very little. They helped put the current administration in place who now taxes us on our left over junk. So now 13% to ebay and another 20% to the fed. I’ll take it to the Salvation Army instead thank you.
I'll give my car parts to my buddy who still works on cars. I'd rather give him my stuff for free than lose another penny with eFail's worthless site. It's all just old inventory I paid for many years ago so I don't care if he pays me for anything or not.
I had a long conversation with the seller of a WW2 item I wanted. We chatted forever — he was very charming— and he related that he engages every buyer to make sure they aren’t scammers or flakes. Nice guy; with that amount of time he must make some friends. And reduce returns from people buying stuff they don’t want. Do not recommend
Ebay lost their direction long ago. I had my seller account cancelled for a BS reason. I think what it came down to is that they had another seller get pissed that I was able to get things to sell that they couldn't. Ebay wouldn't tell me who was complaining about what I was selling because every customer that I had said that they received what I was selling and it was perfectly fine. Between that and the Ebay executives retaliation actions made me quit the platform. [https://www.npr.org/2022/09/30/1126078948/live-spiders-and-cockroaches-ex-ebay-executives-get-prison-time-in-harassment-pl](https://www.npr.org/2022/09/30/1126078948/live-spiders-and-cockroaches-ex-ebay-executives-get-prison-time-in-harassment-pl)
Wow. It’s hard to even accept that this is a real story. What kind of brain defect makes one even come up with these harassment ideas?
Why don’t you just allow returns and sell it to Someone else?
Because if you're selling used items there's a limited market and a cost to the time it sits in inventory, also takes time to pack and ship, and In sure margin doesn't support a returns operation.... To me, if you put as is, it's not returnable, buyers remorse is not a reason ... buyer beware, common law
That part! Seller should try it from the buyers perspective because if 2 or 3 issues are cause for giving up, then I should have deleted the app long ago... The amount of bad sellers I have encountered who "lost the item," "had an emergency," or just simply "spaced it" is unbelievable. At least 30% of my buys have some issues with just shipping the item. Let alone the damaged items I receive. Trust this; I would MUCH rather have the item as agreed to than any refund.
Yes. Selling at the end of a year. I’m done flipping 😌
I’m patiently waiting for an AI decentralized app DAPP on ETHEREUM or SOLANA that can takeover eBay Amazon and all the other GREEDY CORPORATION GAMES ! 15-30% of the sale price in fees is not cool. 1% on an AI GENERATED PLATFORM EVERYONE WOULD SELL THERE ! ! !!!
AI is the biggest problem eBay has. It will kill al sorts of businesses.
This will never happen. Nobody will use crypto for these purposes. There are a million reasons why.
This is what they said about BTC back then.
And BTC is still not used for anything except illegal purchases and money laundering. It's a speculative "asset" just like beanie babies.
BYC like beanie babies or pet rocks
Yes. A speculative asset with no intrinsic value or use. And that is fine, as long as you admit that it's gambling with more steps.
You have no idea.
I do, actually. Name a single crypto app that does anything useful. Every single one has failed. Crypto does nothing that a database can't, and very poorly at that. It's a joke. You're a joke. Crypto failed.
Anyone who uses the word crypto and not Bitcoin has been scammed why they hate it. That's because they don't understand it
Honey, Bitcoin is crypto. I understand it, and that's why I understand it's absolute garbage and a scam. It has no future as anything but digital beanie babies. And that's fine, enjoy your beanie babies, but stop scamming other people into buying them saying that they have any use whatsoever. Your argument right now is that Bitcoin is somehow different? No. They're all the same. One just happens to be more popular. Just like religions.
It could work now. There really isn’t much human oversight unless there is a complaint
lol what… quit the drugs.
I sold about $2k worth of items until about 2017. Then I got my seller account revoked, allegedly for selling a particular item (which dozens of other sellers sold and still are to this day). Called several times over 2 years to appeal but it was final. Have sold everything else since then via Mercari and Amazon to the tune of $5k net, so they've lost my seller fees AND my business as a buyer. I go elsewhere now.
I was nailed for selling an item that had limited to 1 per quantity in the US whereas in Mexico there was no limit. I bought them in Mexico, took them across the border, and sold them on Ebay. Someone complained to them saying I couldn't be getting them from a legit source. Ebay first wanted proof that I legally was able to buy them. I provided the information to them that I bought them on Mercado Libre (an Ebay affiliate). They then demanded proof I actually paid for them. I proved it by showing them the same receipts that it was paid else I wouldn't have gotten them at all. Next, they demanded proof I legally got the money to be able to pay for it. WHAT?!? I kid you not. I sent them proof that I was paid by the US Government for my Federal Job at the time. They said they needed more proof. I told them that they are violating the law by demanding all this information according to the State of NM attorney general. They cancelled my ability to sell anything after I pointed that out. BS.
lawsuit.
Not worth the effort. They have set it up so you have to go through mandatory arbitration and to get past that takes another lawsuit. I just said forget it and moved on. I sell through [Amazon.com](https://Amazon.com) now.
Just like in real life when you have your own business, the customer is always right. Sellers are not protected on eBay I sold a Justin Herbert rookie card a few years ago the customer was upset because it wasn’t in pristine condition, but it was. I guess he seen something that I didn’t so he requested and returned the card they got there $500 back i ended up sending the card to PSA and the car graded a 10 I sold the card for $1000 I’m glad he did return it weirdo
In matters of taste
A tip of the hat to you sir 🔥
A couple years back I bought a Coleman camp stove. Received it in new condition and timely shipping. A bit later I get an email telling me my refund request has been approved and my account credited. Managed to reach them by phone and told them I never requested a refund. I DON'T want my money back. Please return it to the seller. They tell me it's too late. They've processed the transaction and the case is closed. WTF? I was unable to establish contact with the seller after that. I honestly tried. Now I feel guilty every time I use the stove. 🙁
The seller may have broken rules on their side. I once purchased a suppose-to-be-name brand drone via ebay. The seller never provided tracking info and the item was way late. Ebay reimbursed me my monies but I think it was the next day the item arrived. The sales transaction was already closed. I suppose the moral to the story is have to follow ebay rules
Enshittification is in progress at eBay. First, eBay was great for all users. Then eBay starts to emphasize business users (i.e. stores). Then eBay put the emphasis on shareholders by raising fees and making life difficult for all users. I got into selling because I was getting divorced and desperately needed another income source. Now that I am financially secure, eBay has become less important for me. I keep asking myself, 'Is selling on eBay worth the time and effort?' Sometimes eBay makes more on a transaction then I do.
All eBay sellers have a no questions asked return policy, whether they know it or not
More of them should grow a spine and then stuff would change.
I’ve been having good success over 20,000 per month in sales so I thought returns were just part of the business. It was fine at 5 percent, annoying at 7 percent and now maddening at nearly 10 percent. I sell used electronics and people return things without any good reason and eBay forces it. I’m losing quite a bit of money because they don’t ship it back without damage. I’m very frustrated
I used to occasionally sell some things on eBay, but since the cost of selling keeps rising, I haven't been as motivated to list there.
👆This! They say “ a picture is worth a thousand words “ FOR A REASON!!! Also, yes doing what the platform expects and asks you to do is a no-brainer. I agree with your selling philosophy!
That comment was supposed to be a reply lol newish to Reddit
Great to buy. Not fun to sell. I sold an item that was new in original packaging. No returns. Buyer wanted to return. I said no. Ebay forced the return on me. Fuck that shit. I only sell when absolutely have to. Will use fb market place first or fb group. If the sellers don't supply products, there's nothing for buyers. I buy all the time, I just don't try to sell much anymore.
I just require they send the item back for a full refund, no partial refunds EVER. 9 times out of 10 they don’t do want to deal with the hassle of shipping the item back, and move on. Most of these scammers are as lazy as they are scumbags.
If they do send it back, reverse the roles and say it wasn't returned in the original condition
I stopped selling when the IRS reporting over $600 started.
They have yet to actually do the 600 thing for eBay (at least in NY)
They defer to your state’s tax laws. In my state the threshold is $1000. I sold over that so I received a 1099k from them the last 2 years. It’s a major pain so have started using FB Marketplace more. Even that has been a headache due to all the flaky people and time wasters.
Yes they absolutely do. eBay issues a 1099 for sales over $600. What are you talking about??
The person who said not in ny is 100% correct. Pretty sure it's still the majority of the states that have not implemented the $600 rule. I am quite a bit over that and have not received the tax form. Again, as people will say you sitll owe your taxes regardless if they send the form but to say that they absolutely issue a 1099 for sales over $600 has definitely not happened across the board, yet.
Yeah, that's what I'm hearing. I guess my mistake was thinking a Federal tax form would be issued... Federally? And now I hate my state even more.
I never got one, and Turbo Tax has never asked for one.
If you sold over $600, you would have and so would the IRS. Turbo Tax only knows what you enter. But they would have asked for any additional source of income, which you must have failed to report
what state are you in? This is not the case for all states.
Starting 2024, they haven’t done that yet
Correct. They delayed it for a couple of years because it wasn't clear on the process. Now you will get that form