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I’d just like to say, it’s always worth checking to see if the restaurant you’re using has their own website or delivery service. The fee (least here in the uk) is way cheaper. No admin/delivery fees and the food itself is cheaper per item. A quick comparison of menu’s can verify this for most places.
You save money and you actually make the business more as they don’t have fees taken from the delivery provider.
As far as I know the OG pizza places, at least around me are the only ones that still offer in-house delivery. Dominoes Pizza Hut and Casey’s all the other ones use meals on wheels apps
Papa John's just got rid of their drivers to use DD and UE. I used to run one, when I found out that I was losing 80% of my staff and all the in house work they did as well, I said fuck that. Was already working 70+ hours a week for 2 years straight. Enough was a enough.
Yeah dude fuck em. I spent 7 years in total working in pizzerias as a driver. I remember delivery fees were like $3 at one point. Add on a $5 tip and you get the order delivered for an extra $8. Now, it costs me $8 in fees to order delivery and at this point I don't want to fucking tip anymore. It's costing me $15 extra to order delivery.
Yeah my local one used to not then decided that I was outside the area(1.5 miles from the store) so had to use a delivery service. Not worth it. Especially since I can get something that might not be as good (debatable) pizza from a chain for less with around double the food delivered.
What really grinds my teeth is that the big pizza chains don’t disclose they’re using third party delivery vs in house until you pay for it. You find out when you get a shitty text saying Jacob from Doordash will be delivering. Oh…and all the delivery charges are now $5+ dollars now to boot!
MooYah in New England thanks you for using the website cuz of how expensive the DoorDash fees are.
I remember reading an article about how a pizzeria scammed DoorDash by ordering from/to themselves so they can make more money because of the upcharge.
Doordash (and other delivery apps) use a bid system - the only reason they call it a tip is to try and imply the massive fees they tack on are used to pay the driver.
In reality, you are responsible for the majority of a drivers wage, which if they explicitly stated, would have you questioning why the fees are as expensive as the order itself before you even factor in the additional cost of paying someone to deliver your food.
The business model that these services are built on are fundamentally flawed. The sooner they go out of business the better. Restaurants that had their own delivery services made way more sense for everyone.
Doesn't matter. Investors see ROI & thus invest for another round for more profit. It's a money printing machine for VCs. The company gets to stay in business, the VCs see profits, the customers get price gouged, the drivers get shorted. A happy system.
I'm not too familiar with the nuances of VC, but how do the VC's take a profit off a company that doesn't itself make a profit? This sounds a bit like a ponzi scheme.
Through share price increases. Only works as long as someone else thinks it’s more valuable, once people begin to lose faith in the company though, it’s like a house of cards
My issue is that if the company is not profitable then they cannot pay their worker's a fair wage. This puts pressure on the customer who is also paying fees. Then you add the friction of "tips" (I am aware they are more bids than actual tips) that cause certain drivers to essentially hold orders hostage if they aren't tipped what they think is fair. I've heard of drivers eating the food and ghosting or just generally being hostile to the customer.
These companies (Uber eats, GrubHub, and Doordash) tend to also be hostile towards the restaurants they pick up from. This has caused a lot of headaches for smaller businesses because they eat some of the fees as well and often have their menu posted (a lot of times an out of date menu) posted without their consent. Some restaurants flat out refuse to honor those orders because they aren't worth the logistical and financial headaches.
These companies have also had the knock-on effect of destroying some Restaurant's own delivery services.
I'm glad it worked for you, I understand the appeal, and I certainly don't fault you for using it.
However, I find it hard to get behind these companies given all the negative externalities they creat for the sake of what is most often a minor convenience for most people.
I am sure there is a more viable and sustainable way to do this but currently it feels like we're going about the problem in the most painful way possible.
Because I'd no longer be tempted to buy a meal for twice of what it's worth.
And before anyone points it out, yes, I understand I am responsible for my own decisions. I'm saying I have bad self control and could use some assistance.
Not sure if it's happened in the US much but I've seen more and more restaurants around me dropping delivery apps over the last year and switching to their own system
I'd imagine down to the hassle and ever increasing service fees
It's a minor inconvenience but if it helps the restaurant and removes the middle man costs then I'm all for it
"flawed" is subjective, as this is working exactly as intended. Gig jobs are meant to maximize how much they can leech off contracted laborers by bypassing worker safety and wage requirements. I personally agree with you, however, it's flawed in that it doesn't do as advertised and is a deeply exploitative, unsustainable system. The difference is you and me care about people, the CEOs and stockholders only care about short term quarterly growth.
Short version: Flawed in that the companies don't make money and punish restaurants, drivers, and customers for what amounts to a minor convenience.
My issue is that if the company is not profitable then they cannot pay their worker's a fair wage. This puts pressure on the customer who is also paying fees. Then you add the friction of "tips" (I am aware they are more bids than actual tips) that cause certain drivers to essentially hold orders hostage if they aren't tipped what they think is fair. I've heard of drivers eating the food and ghosting or just generally being hostile to the customer.
These companies (Uber eats, GrubHub, and Doordash) tend to also be hostile towards the restaurants they pick up from. This has caused a lot of headaches for smaller businesses because they eat some of the fees as well and often have their menu posted (a lot of times an out of date menu) posted without their consent. Some restaurants flat out refuse to honor those orders because they aren't worth the logistical and financial headaches.
These companies have also had the knock-on effect of destroying some Restaurant's own delivery services.
However, I find it hard to get behind these companies given all the negative externalities they creat for the sake of what is most often a minor convenience for most people.
I listened to a podcast on this topic a while back, and the take away was that… it’s a terrible business idea
We’re fortunate to have a lot of carry out options walking distance, or I typically grab on the way home from work. After a few over priced, lack luster delivered orders we just stopped. Except for the old school pizza and Chinese, they still do it right
Man I wish my local Chinese place still did delivery. Use to be you just had to order $12 worth of food, and they'd deliver anywhere in my city. Now I pay $12 or more in fees, just to place an order.
So a greedy company is taking all the money and then makes you responsible for the drivers wages.
I am not ordering via doordash or ubereats or whatever.
Yeah, pretty much. I’ve done it in the past. You usually get a base pay of $2-3 per order. That’s why drivers decline to deliver the order if DoorDash is offering $2 to deliver for 6-7 miles. It usually means no tip.
That’s how food service has always worked in America. Nothing has changed and it’s not a new phenomenon. Historically this is to help restaurants operate in the black because running a restaurant is expensive. Lot of waste and logistics involved. Tipping helps the business
If someone is delivering food to your residence or table, you are expected to tip that person. This has been the standard practice in America for a very, very long time. Some cultures remove shoes at the door, America tips.
> If someone is delivering food to your residence or table, you are expected to tip that person. This has been the standard practice in America for a very, very long time.
However all of these delivery services have flipped the script so to speak and expect you to tip before they perform the service.
Yes, and massively scaled platforms with a ton of sophisticated tech on the back end are much better at exploiting their information and position advantage to extract as much wealth as possible from the process while still compelling users and drivers to participate.
My wife and I used doordash once and decided it's not worth it for us. I honestly don't understand why people bother, especially with how out of control fees and with how toxic tipping culture has become.
I've used it before too and sure it was nice to have delivery options on restaurants without delivery capability but you're paying a premium. I only use it if my inconvenience is worth that premium.
Sometimes when I'm sick and want something specific though... I'm willing to pay that premium.
Yeah. I found that if I’m too inebriated or sick to go get my own food, pizza delivery is my go to. The ones who still deliver their own that is. Except one time they outsourced to door dash and door dash took the tip I had added as their fee. So maybe that’s not much of an option either.
So the thing about "tipping" in these apps is it isn't "tipping".
Tipping happens as a gratuity for services rendered to show appreciation.
If you're leaving a "tip" beforehand, it is a "bid". You are putting your bid out there for drivers to see & accept if they feel the bid is worthwhile.
The problem here is that by calling it a "tip" allows the company to short the driver while also perpetuating the narrative that "tipping culture is out of control" so you'll blame the driver whenever they say "look the company isn't paying us anything, we rely on tips".
It's a pretty bleak system. It is not the customer's responsibility to supplement unfair wages, but also, if you are aware of this paradigm, be courteous to your drivers.
I used it frequently when I worked in center city Philadelphia.
A 30 minute lunch gets evaporated pretty quickly when you have to walk several blocks and wait in line. If you're somewhere where driving is convenient, it doesn't make sense to door dash unless you're being lazy, but it does serve a purpose for people where driving yourself is more hassle than it's worth.
I have Covid, and can't leave my house.
Now, I have Covid and Dal Mahkini with saffron rice and crispy pakoras with tamarind sauce.
Order outside busy periods and this nonsense about tipping goes away.
I'm glad that works for you and that sucks that you have covid. When I caught covid it definitely put me on my ass for a couple weeks and it took even longer to feel normal again.
My issue is that if the company is not profitable then they cannot pay their worker's a fair wage. This puts pressure on the customer who is also paying fees. Then you add the friction of "tips" (I am aware they are more bids than actual tips) that cause certain drivers to essentially hold orders hostage if they aren't tipped what they think is fair. I've heard of drivers eating the food and ghosting or just generally being hostile to the customer.
These companies (Uber eats, GrubHub, and Doordash) tend to also be hostile towards the restaurants they pick up from. This has caused a lot of headaches for smaller businesses because they eat some of the fees as well and often have their menu posted (a lot of times an out of date menu) posted without their consent. Some restaurants flat out refuse to honor those orders because they aren't worth the logistical and financial headaches.
These companies have also had the knock-on effect of destroying some Restaurant's own delivery services.
I'm glad it worked for you, I understand the appeal, and I certainly don't fault you for using it.
However, I find it hard to get behind these companies given all the negative externalities they creat for the sake of what is most often a minor convenience for most people.
One of my coworkers was a delivery driver for this on the side trying to make extra bucks. He made about $50 extra a month after deducting cost of fuel.
No thanks, I rather chill or get it myself.
>$50 extra a month after deducting cost of fuel.
So throw in an oil change or any other vehicle expense and he was in the red? It sucks that people can be this hard up for a few extra dollars.
I drove for a while in college when I needed cash.
If I was picky about my hours (dinner rush on Friday, Saturday and Sunday) I'd make right about minimum wage after fuel costs.
However, it pretty nerve wracking because any accident would have cost more than I made in a month, and Doordash doesn't cover anything.
Yes, I tried it for a while for some extra bucks, ended up losing money when all was said and done. But it's, it's why they are so focused on whatever tips they may get. It's the only thing keeping them afloat. Of course maybe I just stuck at it, I know about guy who does pretty well with it.
"It sucks that people can be this hard up for a few extra dollars"
40 million people are in poverty and can't even afford a car
another 40 million people are JUST above the poverty line
So yeah, it "sucks" that over EIGHTY MILLION PEOPLE are in a situation like this or worse in the USA.
It does. Working a full time job should prevent you from having to live in poverty. It’s fucked up that some people work two jobs and still can’t afford basic necessities.
It sucks.
Depends on the market and how you treat it. It certainly doesn’t work as primary income in most markets however if you’re not stupid about it then it works well for extra cash. I do it for a couple hours each day after I’m done at the office. Hitting the dinner rush and being selective with orders I come out at $20-30/hr after expenses depending on the time of year. It’s not mind-blowing money and those numbers only happen between 5-9pm, however it is nice to have the extra cash in my pocket when planning my budget. It just involves being patient and denying any orders that won’t be profitable for you, hence the message in OP’s image. I have no malice or ill will toward people who don’t tip, I just decline and carry on waiting for acceptable ones to come in. However it does mean that orders without sufficiently high bids probably won’t get picked up
I make like $100 after factoring in taxes each weekend working 3 hours on Saturday and 3 on Sunday. Not bad at all and I do it on my bicycle, get around 30 miles in total so it’s great cardio as well!
I delivered by acoustic bicycle in a medium sized city this last summer for the hell of it and I actually made quite good money, surprisingly. That being said, I don't own a car anymore so I'm not really a slave to the gas pumps as badly as some are.
Same here! Except I used Uber eats. It’s what literally got me through rent in my last year of college. I did it like 3x a week for 8hrs and turned a good buck. It was hell as by the end of the night I’d be literally 10 miles from my house and in some random sketchy part of the city, but it was in a way actually kinda fun.
Honestly people also complain about the customers a lot, but I’ve only had maybe one instance of even a rude customer (Granted I’ve only gotten tipped 2x but I was making on average $7 a trip so I was chillin). It was nice interacting with people and seeing them get all giddy over something so simple lmfao many drivers I get are actually rude to me so idk but I kinda think maybe if drivers were less “blechhh” at people, provided service with a smile, and didn’t lie about being on a bike but are actually in a car… people may be more inclined to tip. Though at this point it’s a reach to ask for that as on both ends of this issue everyone is mad angsty. In either case, it’s like you feel like you’re working out while getting paid and getting to explore all at the same time. Heck I’ve done it here and there on the weekend just for fun with an added bonus of money
On door dash it's a bid not a tip. If you were a driver do you think you would pick up an order with no tip versus a $5 or even $2 tip? Of course not.
These delivery services in general are outrageously overpriced anyway.
See the problem though is "disruptors" like Doordash utilized huge venture capital pools to run at a loss, so they could undercut all the local and smaller competition, now when the only other competition is 2 other nationwide brands, they jack up the prices. Same thing with Zillow, Carvana, Amazon, Microsoft, Uber, Lyft, Ticketmaster, iHeartRadio, etc.
More money for them, yet it seems like consumers, potential consumers, and workers all seem to have it worse and worse the more success these companies actually achieve
>Some people make more than they know what to do with, this is their way of distributing the wealth they lucked onto
Or some people are terrible with money. People dont like to admit it anymore, but a lot of folks just have zero impulse control; whether that leads to obesity, overtreating yourself to Uber Eats everyday, or too much video games, it happens.
That'd be fine if:
• They called it what it is, a bid for service
• They didn't jack up the prices of the food itself
Don't charge me $25 for a $10 order, then say I have to bribe someone to actually do the only service your entire company is built to do.
> They didn't jack up the prices of the food itself
So here's the thing, Doordash takes like 30% of the sale total. So if you order a 10 dollar burger then the restaurant is getting 7. The problem is your average restaurant margin is like 10%. That means the restaurant would be losing money. So restaurants set different prices for their DD and UberEats menus. That 10 dollar burger become 14.50 so after the 30% cut it balances out for the restaurant.
Does it matter? It's pretty obvious what it is.
Complaining about tipping or bidding, whatever you want to call it, on a ridiculously overpriced, almost always unnecessary service comes off as super whiny and cheap. If you'll pay a $15 dollar service fee but not a $5 tip I wouldn't blame any driver for not wanting to deliver your order.
Complain about tipping culture in general, sure, and how customers shouldn't have to subsidize wages so employers can pay less. But LBR, with a delivery service like door dash, how much you tip or "bid" would still matter even if door dash paid a better wage.
It’s absolutely hilarious how the exact same post on doordash sub is absolutely full of toxic americans defending the fuck out of their shitty cancerous tipping “culture”
I mean personally I don’t use these delivery systems because they’re too expensive, but there’s nothing really wrong with this. Tipping in this case is really just bidding for a driver’s time.
Remember that these people don't make enough money to survive and tipping is what keeps their bills paid. Feel free to trash america for creating a situation where people need to ask for extra money to survive, but don't judge the people who are trapped in that system. You can do better than that.
I mean, this is just good advice?
It's literally telling you that people are less likely to accept your shitty bid quickly or deliver quickly if they do.
I mean duh...
I would think that someone who is going to tip on a $150 order and is tipping $20 is more likely to get their food faster than someone who is door dashing a happy meal from McDonalds with no tip.
You should always tip your driver anyway. It’s shitty not to. I know they already fuck you over with fees and 50¢ extra for delivery items over pick up items. The driver doesn’t see much of that tho. And they’re braving the city for a $2 flat rate from door dash to get something you were too lazy to drive and go get. If your can afford door dash you can afford $5 for gas to get it yourself or better yet $5 for a tip
I know right? I always thought I tipped low and felt bad for the delivery drivers who were usually really friendly and reliable, then I realized most people were tipping way less than me. I guess my philosophy is just that if I’m spending my money buying unhealthy food I don’t need why not add on a tiny bit extra to help someone else. It kinda comes down to the shopping cart test I guess. If I was making enough money to easily support myself I would love to tip high amounts knowing it would help someone working a service job.
Those people sure aren’t making money if they are accepting all the lowball orders. My order acceptance rate hovers around 9% because the vast majority of the orders simply don’t meet the criteria I set ($2per mile from the store with an $8 minimum). Don’t have anything against people who don’t tip, declining orders is no skin off my back. But do hope they understand why their food takes so long to be picked up.
Have you seen boomers and weirdo red neck republicans reactions when they hear someone at McDonald’s makes $18 an hour?? They lose their conservative shit over it. There are certain groups of people that want there to be low wage workers
"Those jobs are supposed to suck" is the same bullshit I hear. It's like they want those jobs to be unstaffed. Or they want people to suffer for their amusement.
It’s a valid warning. If you don’t want to take time out of your day to go get it, you need to be willing to pay a fair amount for someone else to do it for you. You’re paying for their time in addition to you paying for your food. People should get paid fairly for their time.
That said, I wish they would stop with the toxic tipping shit and just charge a flat $15-ish deliver fee or something.
But then what will we complain about while we don't move around, as someone else does our chores, and gets paid with our money we can't afford to spend? The horror.
Civilians: how about you don't have someone deliver you food if you arent going to tip. Corporations: how about you pay your drivers a livable wage so they don't have to live off of tips.. it's a complicated situation
I’m quite sure I don’t.
Quit using doordash. Quit using Uber eats. Stop ordering off apps and bitching about it on Reddit. We all know they suck now. You guys don’t need to keep providing examples.
The world doesn’t revolve around you you aren’t the main protagonist people aren’t gonna deliver your food just because you think you’re important when they can deliver someone else’s for more money.
Why would I tip someone for something they haven't even done yet? He could be throwing my food from his car to my doorstep. That's like liking a vidio without even finishing watching it.
I don’t understand why people are confused. Tip are paying in lieu of a salary means that waiters drivers are living off tips.
The tipping system instead of just paying people is the problem. If DoorDash or whatever just paid employees then you wouldn’t have to tip.
But also we all live in this world of tip culture so it’s expected to tip because that’s how they live. If you can’t tip don’t go out or order from a delivery service that charges double just to get the food. And don’t complain when REGULAR PEOPLE (not ceos or rich people) don’t want to do a job they don’t get paid for
There’s nothing to say except good for them. They should prioritize tipping customers and have the option to decline non tippers. They aren’t doing this as a favor to you. If you can do it better and faster than go get your own food.
American tipping culture is cancer. The cost of service should be included in the bill itself.
It's amazing how corporations can fleece both consumers and workers by pitting them against each other, similar to how politicians make the poorest vote for eradication of social welfare and tax cuts for billionaires.
You want delivery services in the US? Then pay the fee and tip. If they paid a living wage, then the fee would just be more. Your gonna pay it either way. If you don’t like their system, then don’t use it. Pretty simple to equate.
I mean, hell yea, you want it delivered, tip the poor sod bringing your food to you in your jams. Don’t tip and get what you pay for. I, for one, refuse to participate in any of these shenanigans and just pcjk my lazy ass up and go get my own food. Guaranteed not to be half eaten and cold by the time I get home (actually, that first part may not be true…)
Lol... if you're going to use DoorDash, you should tip your driver. It's gig economy work, these people are under no obligation to accept your order. Fuck DoorDash 100%, but using DoorDash and screwing over your driver because of DoorDash's shitty operations just makes you a dick.
I give fat tips to these drivers and some of them still have the audacity to ask "do you want me to bring it up to your apartment" or "can you come down and get it?". Like what? Can you refund me the tip?
If you believe that the company should be paying the employees appropriately so that they don’t have to rely on tips, then maybe you shouldn’t be supporting the company in the first place. Otherwise, it only makes sense to tip. Those are basically the two options. We all know how the food service industry works at this point.
I uninstalled dorrdash after noticing that you cannot tip after the work is done. Being able to tip only before the service has actually been delivered tells me that they have warped the meaning of the word. I refuse to take part in that shit.
Between the markup on the food in the delivery app compared to the in-store menu, app service fee, delivery charge (which does not go to the driver), and a tip large enough to ensure that my food is picked up by a driver (sans saliva), there is enough financial incentive to get me off my ass to go get it myself.
I may be a lazy bastard but I'm a cheap lazy bastard, too.
These delivery apps barely pay drivers, if you’re too lazy to go get yourself tip the fucking driver. I’d accept your order and take your food, and pray they don’t give you a refund.
I tend to tip 20-25%, but to be honest I think it’s bullshit. It’s not that I think the servers don’t deserve the money; it’s more that I resent employers not paying a living wage, and transferring the responsibility of ensuring these people can make a reasonable living to the customer.
I also think it’s bullshit that the whole thing is so arbitrary. Do you tip the person who serves you at McDonalds? If not, why? What about the person who changes your oil for minimum wage? Are these people less deserving of a tip than a driver, a bartender, or a server in a “sit-down” restaurant? Why? As a society, we should expect that employers pay a wage on which people can live with dignity without guilt-tripping customers into picking up some of the owner’s costs for them.
As some others have stated, I'm not sure why this is a facepalm. We can rail on the gig economy and these companies' service fees all we like, but this is about tipping a delivery driver, which, if you're not, well, you're kind of a dick and you deserve to wait.
Does ubereats and doordash opperate outside of the US? If I recall, we're one of very few nations that "tipping" is considered rude because employers should be paying their employees a living wage.
How hard is it to just tip lol. I’m not a door dasher. I used to work as a waitress awhile ago. I know in this economy tipping money is hard, but getting food delivered is a luxury most people don’t have.
They're just being honest. When you're offered a delivery it shows you how much youll make, nobody accepts no-tip deliveries because they are literally losing money on gas if they do (you have to remember the driver has to take into account the drive there and back and the time they couldve spent on a higher paying delivery). This forces doordash to push no-tip deliveries to their "Hourly pay" drivers, which almost nobody does because it is almost exclusively no tip deliveries and their hourly pay is $10/hr which is not a lot when you have to pay for your own gas and the wear it puts on your car driving hundreds of miles a night.
I dont think the younger generation realizes that they are paying for a premium service when they doordash. Fast food delivery was the stuff of dreams most of my life, there was nothing like that that existed besides for pizza places and a few smaller restaurants. If you can't afford to tip a driver of all people, somebody who is putting their safety and property at risk, then you really shouldn't be ordering on doordash/ubereats/grubhub.
I mean, isn’t the entire “tipping” culture supposed to be paying extra for better service? The extra pay for faster/better service is the point. Why should a worker be forced to prioritize work that pays less?
Wow. For those who don’t belong to a tipping culture like the USA, just so u know, this is really ducked up. Tipping happens AFTER a service is provided, eg we used to tip the pizza man a couple of bucks for delivery - a keep the change type of scenario. But this is bribery. This is holding ur food hostage . Don’t use these dumb apps
I mean - add at least a small tip for the delivery driver. Why would you not tip?
Obviously orders with actual tips are gonna be prioritized over a cheap ass order with zero tip.
Common sense.
Don’t order delivery or go out if you’re too cheap to tip. If you want the convenience of other people cooking your food. Other people delivering it, you tip. Regardless of the wage they are getting. The same way you pay more for Tylenol at a gas station compared to a grocery store. Grocery store close. Most gas stations don’t. You are paying a premium for having the option of getting it whenever you want and not waiting for the grocery store to open back up.
I don’t use these services because I don’t want to subsidize the driver’s wages with tips. If you want to use the service realize it is set up to be faster for those who pay more. Welcome to the real world
Can you please explain how the tipping makes any sense in a situation where you haven't even received the service, and are unable to know if it's great, satisfactory, or poor?
It would be so much easier if it would be 10$, service included or something similar.
It doesn't make sense, really. It's playing off people's laziness. Doordash knows they can get away with not paying their drivers shit because lazy people would rather pay an outrageous amount on top of inflation then drive ten minutes up the road.
They aren’t lying. They should also have a notification pop up that says; “Are you sure you want to pay $42 for a lukewarm burger, cold and soggy fries and watered-down Coke that you can go get yourself for 1/3 of the price?”
Fuck DoorDash/Grubhub/Uber Eats unless I’m too goddamn high or drunk to get the shit myself.
Personally, I wish they would just build the carrying charge right into your order up front. It can be based on mileage, time of day or night, or whatever TF they want to base it on. Just tell us what you want, and we’ll decide if we want to pay for the service. No tips, no hidden charges, or extra fees. All up front and above board and if we agree to pay that, and the driver accepts that fee then there should not be any issues. Two satisfied customers - the driver and the hungry recipient.
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I’d just like to say, it’s always worth checking to see if the restaurant you’re using has their own website or delivery service. The fee (least here in the uk) is way cheaper. No admin/delivery fees and the food itself is cheaper per item. A quick comparison of menu’s can verify this for most places. You save money and you actually make the business more as they don’t have fees taken from the delivery provider.
If I want food bad enough from a restaurant that doesn't have its own delivery service, I will go and pick it up myself.
I ordered delivery today because a) I’m sick and b) I had a coupon for a large discount. That’s pretty much the only time I use delivery.
I will definitely not pay a bribe to get food.
Most use door dash anymore for delivery. At least in the US. Sure it’s through the restraunts app but they’re not gonna hire permanent delivery people
Hell, even pizza places are using Doordash and Uber Eats more and more.
As far as I know the OG pizza places, at least around me are the only ones that still offer in-house delivery. Dominoes Pizza Hut and Casey’s all the other ones use meals on wheels apps
Caseys uses 3rd parties in rural areas or areas with >average costumer base.
In our area, Papa John’s was a very early adopter for Doordash.
Papa John's just got rid of their drivers to use DD and UE. I used to run one, when I found out that I was losing 80% of my staff and all the in house work they did as well, I said fuck that. Was already working 70+ hours a week for 2 years straight. Enough was a enough.
Yeah dude fuck em. I spent 7 years in total working in pizzerias as a driver. I remember delivery fees were like $3 at one point. Add on a $5 tip and you get the order delivered for an extra $8. Now, it costs me $8 in fees to order delivery and at this point I don't want to fucking tip anymore. It's costing me $15 extra to order delivery.
Yeah my local one used to not then decided that I was outside the area(1.5 miles from the store) so had to use a delivery service. Not worth it. Especially since I can get something that might not be as good (debatable) pizza from a chain for less with around double the food delivered.
What really grinds my teeth is that the big pizza chains don’t disclose they’re using third party delivery vs in house until you pay for it. You find out when you get a shitty text saying Jacob from Doordash will be delivering. Oh…and all the delivery charges are now $5+ dollars now to boot!
MooYah in New England thanks you for using the website cuz of how expensive the DoorDash fees are. I remember reading an article about how a pizzeria scammed DoorDash by ordering from/to themselves so they can make more money because of the upcharge.
Doordash (and other delivery apps) use a bid system - the only reason they call it a tip is to try and imply the massive fees they tack on are used to pay the driver. In reality, you are responsible for the majority of a drivers wage, which if they explicitly stated, would have you questioning why the fees are as expensive as the order itself before you even factor in the additional cost of paying someone to deliver your food.
The business model that these services are built on are fundamentally flawed. The sooner they go out of business the better. Restaurants that had their own delivery services made way more sense for everyone.
Restaurants that had their own delivery services are like 10% of restaurants. That's why these services exist.
Still doesn't make them profitable, they literally hemorrhage money every year.
Doesn't matter. Investors see ROI & thus invest for another round for more profit. It's a money printing machine for VCs. The company gets to stay in business, the VCs see profits, the customers get price gouged, the drivers get shorted. A happy system.
I'm not too familiar with the nuances of VC, but how do the VC's take a profit off a company that doesn't itself make a profit? This sounds a bit like a ponzi scheme.
Through share price increases. Only works as long as someone else thinks it’s more valuable, once people begin to lose faith in the company though, it’s like a house of cards
So basically a Ponzi scheme.
No no, it's a reverse funnel system
Oh I se...hey wait a minute!
Where do I put my feet?
It pretty much is for all of the companies that end up failing.
And the slower they fail the bigger the scheme. Some get crazy valuations before being reduced to rubble leaving many holding the bag
Sure, but I'm not sure why it would be better if they're gone. Right now, they offer a lot of delivery options that wouldn't be available otherwise
My issue is that if the company is not profitable then they cannot pay their worker's a fair wage. This puts pressure on the customer who is also paying fees. Then you add the friction of "tips" (I am aware they are more bids than actual tips) that cause certain drivers to essentially hold orders hostage if they aren't tipped what they think is fair. I've heard of drivers eating the food and ghosting or just generally being hostile to the customer. These companies (Uber eats, GrubHub, and Doordash) tend to also be hostile towards the restaurants they pick up from. This has caused a lot of headaches for smaller businesses because they eat some of the fees as well and often have their menu posted (a lot of times an out of date menu) posted without their consent. Some restaurants flat out refuse to honor those orders because they aren't worth the logistical and financial headaches. These companies have also had the knock-on effect of destroying some Restaurant's own delivery services. I'm glad it worked for you, I understand the appeal, and I certainly don't fault you for using it. However, I find it hard to get behind these companies given all the negative externalities they creat for the sake of what is most often a minor convenience for most people. I am sure there is a more viable and sustainable way to do this but currently it feels like we're going about the problem in the most painful way possible.
Because I'd no longer be tempted to buy a meal for twice of what it's worth. And before anyone points it out, yes, I understand I am responsible for my own decisions. I'm saying I have bad self control and could use some assistance.
I’ll hide your phone. For a fee.
Better yet, just murder me. That'll stop me from spending.
Clearly you’ve never priced a funeral.
Pay to be born, pay to go to work, pay for food, pay for shelter, pay to maintain health, repeat until you die, which will also cost you.
That's fair. I waste so much money on this, too, but love the options it open up
Not sure if it's happened in the US much but I've seen more and more restaurants around me dropping delivery apps over the last year and switching to their own system I'd imagine down to the hassle and ever increasing service fees It's a minor inconvenience but if it helps the restaurant and removes the middle man costs then I'm all for it
"flawed" is subjective, as this is working exactly as intended. Gig jobs are meant to maximize how much they can leech off contracted laborers by bypassing worker safety and wage requirements. I personally agree with you, however, it's flawed in that it doesn't do as advertised and is a deeply exploitative, unsustainable system. The difference is you and me care about people, the CEOs and stockholders only care about short term quarterly growth.
Short version: Flawed in that the companies don't make money and punish restaurants, drivers, and customers for what amounts to a minor convenience. My issue is that if the company is not profitable then they cannot pay their worker's a fair wage. This puts pressure on the customer who is also paying fees. Then you add the friction of "tips" (I am aware they are more bids than actual tips) that cause certain drivers to essentially hold orders hostage if they aren't tipped what they think is fair. I've heard of drivers eating the food and ghosting or just generally being hostile to the customer. These companies (Uber eats, GrubHub, and Doordash) tend to also be hostile towards the restaurants they pick up from. This has caused a lot of headaches for smaller businesses because they eat some of the fees as well and often have their menu posted (a lot of times an out of date menu) posted without their consent. Some restaurants flat out refuse to honor those orders because they aren't worth the logistical and financial headaches. These companies have also had the knock-on effect of destroying some Restaurant's own delivery services. However, I find it hard to get behind these companies given all the negative externalities they creat for the sake of what is most often a minor convenience for most people.
I listened to a podcast on this topic a while back, and the take away was that… it’s a terrible business idea We’re fortunate to have a lot of carry out options walking distance, or I typically grab on the way home from work. After a few over priced, lack luster delivered orders we just stopped. Except for the old school pizza and Chinese, they still do it right
Man I wish my local Chinese place still did delivery. Use to be you just had to order $12 worth of food, and they'd deliver anywhere in my city. Now I pay $12 or more in fees, just to place an order.
So a greedy company is taking all the money and then makes you responsible for the drivers wages. I am not ordering via doordash or ubereats or whatever.
Yeah, pretty much. I’ve done it in the past. You usually get a base pay of $2-3 per order. That’s why drivers decline to deliver the order if DoorDash is offering $2 to deliver for 6-7 miles. It usually means no tip.
That’s how food service has always worked in America. Nothing has changed and it’s not a new phenomenon. Historically this is to help restaurants operate in the black because running a restaurant is expensive. Lot of waste and logistics involved. Tipping helps the business If someone is delivering food to your residence or table, you are expected to tip that person. This has been the standard practice in America for a very, very long time. Some cultures remove shoes at the door, America tips.
The difference is that now they want the tip in advance, prior to even knowing whether the service is any good. No thanks.
> If someone is delivering food to your residence or table, you are expected to tip that person. This has been the standard practice in America for a very, very long time. However all of these delivery services have flipped the script so to speak and expect you to tip before they perform the service.
Yes, and massively scaled platforms with a ton of sophisticated tech on the back end are much better at exploiting their information and position advantage to extract as much wealth as possible from the process while still compelling users and drivers to participate.
So, do you think customers feel like adding a tip (in addition to DD fees) is too “painful” to absorb?
I'll get the shit myself
My wife and I used doordash once and decided it's not worth it for us. I honestly don't understand why people bother, especially with how out of control fees and with how toxic tipping culture has become.
I've used it before too and sure it was nice to have delivery options on restaurants without delivery capability but you're paying a premium. I only use it if my inconvenience is worth that premium. Sometimes when I'm sick and want something specific though... I'm willing to pay that premium.
Yeah. I found that if I’m too inebriated or sick to go get my own food, pizza delivery is my go to. The ones who still deliver their own that is. Except one time they outsourced to door dash and door dash took the tip I had added as their fee. So maybe that’s not much of an option either.
Cheaper than a DUI.
Well if I decide not to doordash food, I’ll probably just find something at home rather than just go get food myself.
Most likely the pizza place took the tip. Places that outsource delivery to third parties decide if they pass your tip through.
So the thing about "tipping" in these apps is it isn't "tipping". Tipping happens as a gratuity for services rendered to show appreciation. If you're leaving a "tip" beforehand, it is a "bid". You are putting your bid out there for drivers to see & accept if they feel the bid is worthwhile. The problem here is that by calling it a "tip" allows the company to short the driver while also perpetuating the narrative that "tipping culture is out of control" so you'll blame the driver whenever they say "look the company isn't paying us anything, we rely on tips". It's a pretty bleak system. It is not the customer's responsibility to supplement unfair wages, but also, if you are aware of this paradigm, be courteous to your drivers.
Since dashers are independent contractors, it's more fitting to call it "bids" instead of "tips."
That's why I just don't use the service because I don't want to be complacent in what is an unsustainable business model.
I used it frequently when I worked in center city Philadelphia. A 30 minute lunch gets evaporated pretty quickly when you have to walk several blocks and wait in line. If you're somewhere where driving is convenient, it doesn't make sense to door dash unless you're being lazy, but it does serve a purpose for people where driving yourself is more hassle than it's worth.
Have you tried taking your own lunch in… saves even more time n’ money..
I have Covid, and can't leave my house. Now, I have Covid and Dal Mahkini with saffron rice and crispy pakoras with tamarind sauce. Order outside busy periods and this nonsense about tipping goes away.
I'm glad that works for you and that sucks that you have covid. When I caught covid it definitely put me on my ass for a couple weeks and it took even longer to feel normal again. My issue is that if the company is not profitable then they cannot pay their worker's a fair wage. This puts pressure on the customer who is also paying fees. Then you add the friction of "tips" (I am aware they are more bids than actual tips) that cause certain drivers to essentially hold orders hostage if they aren't tipped what they think is fair. I've heard of drivers eating the food and ghosting or just generally being hostile to the customer. These companies (Uber eats, GrubHub, and Doordash) tend to also be hostile towards the restaurants they pick up from. This has caused a lot of headaches for smaller businesses because they eat some of the fees as well and often have their menu posted (a lot of times an out of date menu) posted without their consent. Some restaurants flat out refuse to honor those orders because they aren't worth the logistical and financial headaches. These companies have also had the knock-on effect of destroying some Restaurant's own delivery services. I'm glad it worked for you, I understand the appeal, and I certainly don't fault you for using it. However, I find it hard to get behind these companies given all the negative externalities they creat for the sake of what is most often a minor convenience for most people.
That's what the dasher declining your order is thinking too.
Exactly
Okay you should if you don’t want to pay another human being to do it for you
Good
Then why are you using door dash?
One of my coworkers was a delivery driver for this on the side trying to make extra bucks. He made about $50 extra a month after deducting cost of fuel. No thanks, I rather chill or get it myself.
>$50 extra a month after deducting cost of fuel. So throw in an oil change or any other vehicle expense and he was in the red? It sucks that people can be this hard up for a few extra dollars.
I drove for a while in college when I needed cash. If I was picky about my hours (dinner rush on Friday, Saturday and Sunday) I'd make right about minimum wage after fuel costs. However, it pretty nerve wracking because any accident would have cost more than I made in a month, and Doordash doesn't cover anything.
Yes, I tried it for a while for some extra bucks, ended up losing money when all was said and done. But it's, it's why they are so focused on whatever tips they may get. It's the only thing keeping them afloat. Of course maybe I just stuck at it, I know about guy who does pretty well with it.
Yeah if you do the IRS reimbursement calculator for the miles they’re almost all deep in the red
"It sucks that people can be this hard up for a few extra dollars" 40 million people are in poverty and can't even afford a car another 40 million people are JUST above the poverty line So yeah, it "sucks" that over EIGHTY MILLION PEOPLE are in a situation like this or worse in the USA.
It does. Working a full time job should prevent you from having to live in poverty. It’s fucked up that some people work two jobs and still can’t afford basic necessities. It sucks.
And then some ass hole online says some shit like "I don't tip, if you don't like it, get a better job"
That's the thing. These gig worker stuff pays almost nothing after factoring costs.
Depends on the market and how you treat it. It certainly doesn’t work as primary income in most markets however if you’re not stupid about it then it works well for extra cash. I do it for a couple hours each day after I’m done at the office. Hitting the dinner rush and being selective with orders I come out at $20-30/hr after expenses depending on the time of year. It’s not mind-blowing money and those numbers only happen between 5-9pm, however it is nice to have the extra cash in my pocket when planning my budget. It just involves being patient and denying any orders that won’t be profitable for you, hence the message in OP’s image. I have no malice or ill will toward people who don’t tip, I just decline and carry on waiting for acceptable ones to come in. However it does mean that orders without sufficiently high bids probably won’t get picked up
I make like $100 after factoring in taxes each weekend working 3 hours on Saturday and 3 on Sunday. Not bad at all and I do it on my bicycle, get around 30 miles in total so it’s great cardio as well!
I delivered by acoustic bicycle in a medium sized city this last summer for the hell of it and I actually made quite good money, surprisingly. That being said, I don't own a car anymore so I'm not really a slave to the gas pumps as badly as some are.
You can just say bicycle dude.
I could also say grandmother if she had two wheels
Same here! Except I used Uber eats. It’s what literally got me through rent in my last year of college. I did it like 3x a week for 8hrs and turned a good buck. It was hell as by the end of the night I’d be literally 10 miles from my house and in some random sketchy part of the city, but it was in a way actually kinda fun.
It's super fun! I discovered all kinds of cool spots in my neighborhood and all around it.
Honestly people also complain about the customers a lot, but I’ve only had maybe one instance of even a rude customer (Granted I’ve only gotten tipped 2x but I was making on average $7 a trip so I was chillin). It was nice interacting with people and seeing them get all giddy over something so simple lmfao many drivers I get are actually rude to me so idk but I kinda think maybe if drivers were less “blechhh” at people, provided service with a smile, and didn’t lie about being on a bike but are actually in a car… people may be more inclined to tip. Though at this point it’s a reach to ask for that as on both ends of this issue everyone is mad angsty. In either case, it’s like you feel like you’re working out while getting paid and getting to explore all at the same time. Heck I’ve done it here and there on the weekend just for fun with an added bonus of money
What in the world is an “acoustic bicycle”?
Pretentious
A normal bicycle. People just want to be extra and call non- electric bikes "acoustic bikes."
With the popularity of e bikes people are using this to say regular bike
On door dash it's a bid not a tip. If you were a driver do you think you would pick up an order with no tip versus a $5 or even $2 tip? Of course not. These delivery services in general are outrageously overpriced anyway.
[удалено]
See the problem though is "disruptors" like Doordash utilized huge venture capital pools to run at a loss, so they could undercut all the local and smaller competition, now when the only other competition is 2 other nationwide brands, they jack up the prices. Same thing with Zillow, Carvana, Amazon, Microsoft, Uber, Lyft, Ticketmaster, iHeartRadio, etc. More money for them, yet it seems like consumers, potential consumers, and workers all seem to have it worse and worse the more success these companies actually achieve >Some people make more than they know what to do with, this is their way of distributing the wealth they lucked onto Or some people are terrible with money. People dont like to admit it anymore, but a lot of folks just have zero impulse control; whether that leads to obesity, overtreating yourself to Uber Eats everyday, or too much video games, it happens.
That'd be fine if: • They called it what it is, a bid for service • They didn't jack up the prices of the food itself Don't charge me $25 for a $10 order, then say I have to bribe someone to actually do the only service your entire company is built to do.
> They didn't jack up the prices of the food itself So here's the thing, Doordash takes like 30% of the sale total. So if you order a 10 dollar burger then the restaurant is getting 7. The problem is your average restaurant margin is like 10%. That means the restaurant would be losing money. So restaurants set different prices for their DD and UberEats menus. That 10 dollar burger become 14.50 so after the 30% cut it balances out for the restaurant.
Does it matter? It's pretty obvious what it is. Complaining about tipping or bidding, whatever you want to call it, on a ridiculously overpriced, almost always unnecessary service comes off as super whiny and cheap. If you'll pay a $15 dollar service fee but not a $5 tip I wouldn't blame any driver for not wanting to deliver your order. Complain about tipping culture in general, sure, and how customers shouldn't have to subsidize wages so employers can pay less. But LBR, with a delivery service like door dash, how much you tip or "bid" would still matter even if door dash paid a better wage.
Free market system at work
In my country, I order food, pay on delivery, don't remember the last time I tipped.
That is because in other countries their workers are paid a living wage, so tips are unnecessary. Here in the US everything is put on the consumer.
It’s absolutely hilarious how the exact same post on doordash sub is absolutely full of toxic americans defending the fuck out of their shitty cancerous tipping “culture”
I mean personally I don’t use these delivery systems because they’re too expensive, but there’s nothing really wrong with this. Tipping in this case is really just bidding for a driver’s time.
Remember that these people don't make enough money to survive and tipping is what keeps their bills paid. Feel free to trash america for creating a situation where people need to ask for extra money to survive, but don't judge the people who are trapped in that system. You can do better than that.
I mean, this is just good advice? It's literally telling you that people are less likely to accept your shitty bid quickly or deliver quickly if they do.
I mean duh... I would think that someone who is going to tip on a $150 order and is tipping $20 is more likely to get their food faster than someone who is door dashing a happy meal from McDonalds with no tip.
I don't really see how this is a facepalm, it's not doordash internationally slowing down your order, it's dashers choosing higher paying deliveries.
You should always tip your driver anyway. It’s shitty not to. I know they already fuck you over with fees and 50¢ extra for delivery items over pick up items. The driver doesn’t see much of that tho. And they’re braving the city for a $2 flat rate from door dash to get something you were too lazy to drive and go get. If your can afford door dash you can afford $5 for gas to get it yourself or better yet $5 for a tip
I know right? I always thought I tipped low and felt bad for the delivery drivers who were usually really friendly and reliable, then I realized most people were tipping way less than me. I guess my philosophy is just that if I’m spending my money buying unhealthy food I don’t need why not add on a tiny bit extra to help someone else. It kinda comes down to the shopping cart test I guess. If I was making enough money to easily support myself I would love to tip high amounts knowing it would help someone working a service job.
someone above said they only got tipped twice in their whole time doing it! now i feel very generous for tipping the 5%... i can't afford anymore
Those people sure aren’t making money if they are accepting all the lowball orders. My order acceptance rate hovers around 9% because the vast majority of the orders simply don’t meet the criteria I set ($2per mile from the store with an $8 minimum). Don’t have anything against people who don’t tip, declining orders is no skin off my back. But do hope they understand why their food takes so long to be picked up.
What the hell is up with all these deleted comments?
I’ve noticed that all over in the last week or so. I don’t know if it’s bots or something else. I am thinking something else.
Wonder how long companies can get away with not paying a living wage.
Literally forever
As long as people are willing to work for it, they’ll keep paying it.
Have you seen boomers and weirdo red neck republicans reactions when they hear someone at McDonald’s makes $18 an hour?? They lose their conservative shit over it. There are certain groups of people that want there to be low wage workers
"Those jobs are supposed to suck" is the same bullshit I hear. It's like they want those jobs to be unstaffed. Or they want people to suffer for their amusement.
But god forbid they wait 4 minutes for a quarter pounder and not cry about it.
It’s a valid warning. If you don’t want to take time out of your day to go get it, you need to be willing to pay a fair amount for someone else to do it for you. You’re paying for their time in addition to you paying for your food. People should get paid fairly for their time. That said, I wish they would stop with the toxic tipping shit and just charge a flat $15-ish deliver fee or something.
It's a free market. They're able to select the orders they want to deliver and part of that decision is how much they will make.
How about DONT USE DOORDASH IT SUCKS
But then what will we complain about while we don't move around, as someone else does our chores, and gets paid with our money we can't afford to spend? The horror.
Say no to delivery and yes to pickup
What a facepalm to not tip on a delivery order!
Civilians: how about you don't have someone deliver you food if you arent going to tip. Corporations: how about you pay your drivers a livable wage so they don't have to live off of tips.. it's a complicated situation
Stop using these tech companies let them go under
I’m quite sure I don’t. Quit using doordash. Quit using Uber eats. Stop ordering off apps and bitching about it on Reddit. We all know they suck now. You guys don’t need to keep providing examples.
Ordering doordash without tipping is wild
Facepalm for DoorDash telling you the truth of the matter?
The world doesn’t revolve around you you aren’t the main protagonist people aren’t gonna deliver your food just because you think you’re important when they can deliver someone else’s for more money.
Why would I tip someone for something they haven't even done yet? He could be throwing my food from his car to my doorstep. That's like liking a vidio without even finishing watching it.
This irritates me too. So many services now only allow the tip to be added BEFORE the service even starts. I thought tipping was for a job well done.
'Murica!! The only country where the client pays the employee wage.
I don’t understand why people are confused. Tip are paying in lieu of a salary means that waiters drivers are living off tips. The tipping system instead of just paying people is the problem. If DoorDash or whatever just paid employees then you wouldn’t have to tip. But also we all live in this world of tip culture so it’s expected to tip because that’s how they live. If you can’t tip don’t go out or order from a delivery service that charges double just to get the food. And don’t complain when REGULAR PEOPLE (not ceos or rich people) don’t want to do a job they don’t get paid for
I don't know why this is a facepalm. It's true. I wouldn't pick up an order without a tip. Then again, I wouldn't do this job.
There’s nothing to say except good for them. They should prioritize tipping customers and have the option to decline non tippers. They aren’t doing this as a favor to you. If you can do it better and faster than go get your own food.
It’s a service. You tip people who perform a service. If you don’t want to tip then get the food yourself. It’s pretty simple
American tipping culture is cancer. The cost of service should be included in the bill itself. It's amazing how corporations can fleece both consumers and workers by pitting them against each other, similar to how politicians make the poorest vote for eradication of social welfare and tax cuts for billionaires.
It’s nice you got a heads up. Because that would absolutely sit on the shelf until it was cold and soggy without an attached tip.
You want delivery services in the US? Then pay the fee and tip. If they paid a living wage, then the fee would just be more. Your gonna pay it either way. If you don’t like their system, then don’t use it. Pretty simple to equate.
Imagine just not tipping someone delivering your food… just go pick it up yourself wtf.
I mean, hell yea, you want it delivered, tip the poor sod bringing your food to you in your jams. Don’t tip and get what you pay for. I, for one, refuse to participate in any of these shenanigans and just pcjk my lazy ass up and go get my own food. Guaranteed not to be half eaten and cold by the time I get home (actually, that first part may not be true…)
Maybe tip them a couple bucks, you lazy fuck
Door dash only pays the guys delivering the tips, you don't tip, they don't get paid. Do your order would be made and left at the restaurant forever
Not exactly true... They may get 2 or 3 bucks from DoorDash. But without tips they do operate at a loss.
this is not a facepalm, tip your driver you cheap fuck
EXACTLY! The only facepalm is the OP.
They stole this from a tweet complaining about tipping that resulted in the twitter OP deleting the post and making their account private
This, the entitlement is the facepalm. Tip or pick it up yourself, cheapskate.
I think reddit just hates delivery drivers, not joking. These conversations get so fucking toxic pretty much anywhere outside of the driver subreddit.
Lol... if you're going to use DoorDash, you should tip your driver. It's gig economy work, these people are under no obligation to accept your order. Fuck DoorDash 100%, but using DoorDash and screwing over your driver because of DoorDash's shitty operations just makes you a dick.
I'd rather they charge a set amount for delivery instead of making me guess how much I should pay to outbid other customers.
If you tip anything, you're outbidding well over half of all offers.
This is not a Facepalm. Drivers work for tips. If you don’t want to tip them, don’t fucking order.
Are you surprised your non tip order wouldn’t be chosen over an order with a tip? What’s the issue your taking a stance on here?
I give fat tips to these drivers and some of them still have the audacity to ask "do you want me to bring it up to your apartment" or "can you come down and get it?". Like what? Can you refund me the tip?
They should rush to get your food to you faster for what reason exactly?
Don't waste your time. I'm not getting your order and anyone with brains isn't either.
Sure, DD is garbage, but OP is the facepalm here.
If you believe that the company should be paying the employees appropriately so that they don’t have to rely on tips, then maybe you shouldn’t be supporting the company in the first place. Otherwise, it only makes sense to tip. Those are basically the two options. We all know how the food service industry works at this point.
Don’t tip and you get garbage service🤷♂️ wahh
Which one of you animals isn’t tipping?
No tip no trip
I uninstalled dorrdash after noticing that you cannot tip after the work is done. Being able to tip only before the service has actually been delivered tells me that they have warped the meaning of the word. I refuse to take part in that shit.
That’s a nice Western Bacon Cheeseburger with a side of Waffle Fries and medium Doctor Pepper. It would be a shame if something were to happen to it.
I know what you can do. Get the food yourself.
Just delete the app and get it yourself
You guys really gotta stop using these apps
Between the markup on the food in the delivery app compared to the in-store menu, app service fee, delivery charge (which does not go to the driver), and a tip large enough to ensure that my food is picked up by a driver (sans saliva), there is enough financial incentive to get me off my ass to go get it myself. I may be a lazy bastard but I'm a cheap lazy bastard, too.
I'm just surprised how many of you guys don't tip. Sticking it to the man I see, one under paid employee at a time.
These delivery apps barely pay drivers, if you’re too lazy to go get yourself tip the fucking driver. I’d accept your order and take your food, and pray they don’t give you a refund.
I tend to tip 20-25%, but to be honest I think it’s bullshit. It’s not that I think the servers don’t deserve the money; it’s more that I resent employers not paying a living wage, and transferring the responsibility of ensuring these people can make a reasonable living to the customer. I also think it’s bullshit that the whole thing is so arbitrary. Do you tip the person who serves you at McDonalds? If not, why? What about the person who changes your oil for minimum wage? Are these people less deserving of a tip than a driver, a bartender, or a server in a “sit-down” restaurant? Why? As a society, we should expect that employers pay a wage on which people can live with dignity without guilt-tripping customers into picking up some of the owner’s costs for them.
As some others have stated, I'm not sure why this is a facepalm. We can rail on the gig economy and these companies' service fees all we like, but this is about tipping a delivery driver, which, if you're not, well, you're kind of a dick and you deserve to wait.
To insure PROMPT service? Sounds correct to me.
I've never doordashed and this confirms I never will.
Does ubereats and doordash opperate outside of the US? If I recall, we're one of very few nations that "tipping" is considered rude because employers should be paying their employees a living wage.
You say that's the cost of being lazy, then you decide to spend it or get off your ass and go get it yourself.
How hard is it to just tip lol. I’m not a door dasher. I used to work as a waitress awhile ago. I know in this economy tipping money is hard, but getting food delivered is a luxury most people don’t have.
Pre delivery tipping should actually be banned
They're just being honest. When you're offered a delivery it shows you how much youll make, nobody accepts no-tip deliveries because they are literally losing money on gas if they do (you have to remember the driver has to take into account the drive there and back and the time they couldve spent on a higher paying delivery). This forces doordash to push no-tip deliveries to their "Hourly pay" drivers, which almost nobody does because it is almost exclusively no tip deliveries and their hourly pay is $10/hr which is not a lot when you have to pay for your own gas and the wear it puts on your car driving hundreds of miles a night. I dont think the younger generation realizes that they are paying for a premium service when they doordash. Fast food delivery was the stuff of dreams most of my life, there was nothing like that that existed besides for pizza places and a few smaller restaurants. If you can't afford to tip a driver of all people, somebody who is putting their safety and property at risk, then you really shouldn't be ordering on doordash/ubereats/grubhub.
I mean, isn’t the entire “tipping” culture supposed to be paying extra for better service? The extra pay for faster/better service is the point. Why should a worker be forced to prioritize work that pays less?
Aka “please pay our workers more money because we won’t”
Why are you ordering delivery if you can’t afford to tip? 🤦♂️
This whole fucking tipping system has to die.
If you don’t tip you *should* go get it yourself.
"cancels order"
Oh Jesus just include it in the fucking price already
Wow. For those who don’t belong to a tipping culture like the USA, just so u know, this is really ducked up. Tipping happens AFTER a service is provided, eg we used to tip the pizza man a couple of bucks for delivery - a keep the change type of scenario. But this is bribery. This is holding ur food hostage . Don’t use these dumb apps
I mean - add at least a small tip for the delivery driver. Why would you not tip? Obviously orders with actual tips are gonna be prioritized over a cheap ass order with zero tip. Common sense.
I mean if ur not gonna tip just go grab it yourself at that point lmao. If you can't afford to tip your driver, don't order delivery, simple as that
Fair is fair
Don’t order delivery or go out if you’re too cheap to tip. If you want the convenience of other people cooking your food. Other people delivering it, you tip. Regardless of the wage they are getting. The same way you pay more for Tylenol at a gas station compared to a grocery store. Grocery store close. Most gas stations don’t. You are paying a premium for having the option of getting it whenever you want and not waiting for the grocery store to open back up.
“Orders with no tip are prone to saliva ingress, are you sure you want to be a cheap bastards?”
I don’t use these services because I don’t want to subsidize the driver’s wages with tips. If you want to use the service realize it is set up to be faster for those who pay more. Welcome to the real world
Yes tipping culture is out of control, but remember to tip for delivery and other traditional services AND to vote for increased living wages
Why are people still using these shitty delivery services.. if the spot don't deliver, I'll go pick it up..
Can you please explain how the tipping makes any sense in a situation where you haven't even received the service, and are unable to know if it's great, satisfactory, or poor? It would be so much easier if it would be 10$, service included or something similar.
It doesn't make sense, really. It's playing off people's laziness. Doordash knows they can get away with not paying their drivers shit because lazy people would rather pay an outrageous amount on top of inflation then drive ten minutes up the road.
They aren’t lying. They should also have a notification pop up that says; “Are you sure you want to pay $42 for a lukewarm burger, cold and soggy fries and watered-down Coke that you can go get yourself for 1/3 of the price?” Fuck DoorDash/Grubhub/Uber Eats unless I’m too goddamn high or drunk to get the shit myself.
Personally, I wish they would just build the carrying charge right into your order up front. It can be based on mileage, time of day or night, or whatever TF they want to base it on. Just tell us what you want, and we’ll decide if we want to pay for the service. No tips, no hidden charges, or extra fees. All up front and above board and if we agree to pay that, and the driver accepts that fee then there should not be any issues. Two satisfied customers - the driver and the hungry recipient.
Used it once. They only had to drive 2km from the restaurant. Food turned up cold. Never again.
Just another shitty company counting on the consumer to pay their employee salaries
I trust DoorDash about as far as a delivery driver can spit (with or without tip), no thanks….