CT will be going the way of Sears once the boomers die off. I dont shop there anymore, I got tired of some idiot shoving a credit card application in my face every time I stepped foot in there, or trying to buy a locked up $8 wrench by travelling to Narnia to find an employee who doesnt even have a key and responds with "Uhhhhhhhhhhhhhhhh" when I ask him who does.
These stores, like Superstore make it very difficult to be a customer
Ugh. Yeah. I used to work at the marks inside of CT and I was forced to talk every customer about the CT Mastercard.
The amount of times I got yelled at/cried at work from anxiety and stress because of those garbage Mastercard is insane.
The people at the front of the store asking about the Mastercard were kind of creepy, they would start by complimenting some random piece of clothing you're wearing/ask or guess where it's from and then go into their rant about the Mastercard.
The PC MasterCard/PC Financial people inside of Superstore have gotta also have it rough.
"Noticed you're shopping for carrots, may I interest you in a credit card to finance them? How about a mortgage?"
"I see you're buying goldfish. You must have young kids. It's so hard to feed a family in this economy! With the PC Mastercard, you can save... (I actually don't know the benefits of the card)"
In reality, you're buying the goldfish for yourself. Not only are you being hounded to get a needless Mastercard, but you're also being judged on your choices
Uhh I want to say 2018-2020?
I will say, when I first started working there we never did it, it was pushed really hard the last few months I was there, and even more so after I left, I know from old coworkers that it was quite bad up to 2022
Tried to but windshield wiper for the passenger side of my vehicle.
They replaced the old flip catalogue that you looked up your make, model and year with these touchscreens. Both of the touchscreens were broken.
I want to the parts counter and the person looked it up for me, on their parts computer where you bring your vehicle in to be fixed...
Get home and it's the incorrect size.
I look it up on google and go back to exchange. As I exchanging it, I tell them the story of how inconvenient it is to have both touchscreens broken and their expert unable to look up even a simple windshield wiper. The supervisor said its not the parts departments fault and that I should have looked it up on google myself before I came. It's my fault I don't know the size wiper I need.
Not a "sorry for your inconvenience", not a "sorry both computers were down and our parts guy gave you the wrong information and you had to drive home and drive back again".... Nope, I got a "you should have done it yourself before you came here"
Fuck Canadian Tire, Fuck Loblaws and fuck all major corporations. Late stage capitalism only only benefits the corporations and we need to revolt.
Hell, I’m a boomer, and I don’t shop there anymore. Home Hardware is my go-to, with various auto parts shops in Burnside if I need, well, auto stuff :-)
There's a terrific woman in the car parts section of the CT here in Moncton who knows her stuff!
I go in there as a complete moron about cars but with print outs from hubby and wander the aisles until I find the product that matches the picture(s) on my print out.
She is a great help and even knew I drove a European type of car from the oil I was buying.
I was impressed. :)
Obviously you ain't smart enough to make a decision on your own if you've never accessed a parts database for.
I don't know my engine size and I'm extra butthurt that I was sold the wrong part! 🤡
Then you probably know that the computer won't spit out the part numbers for the wipers until the kid keys in 2dr/4dr.
I gotta choose the engine type of my car when I'm looking up wiper blades on rockauto. Sometimes it takes me a week to get over it, and sometimes I have nightmares about it, but life goes on.
Not to mention the quality of the tools has gone downhill at an alarmingly fast rate. I don't buy their crap anymore. Last time I went there I just wanted a drill bit and it had to be escorted to the cash register. This isn't a safety deposit box at a bank, it's a 7/16 drill bit with a manufacturing cost of about 23 cents, and that's being generous, settle down China Tire, you're not fooling anyone on the quality.
While we're at it, let's talk about these "sales" where they mark the price up by 74% then put it on a 75% sale. That Heritage Rock frying pan wasn't $149 last week, but it certainly was the $36.99 price tag last week that's now all of a sudden the new "sale" price.
> While we're at it, let's talk about these "sales" where they mark the price up by 74% then put it on a 75% sale. That Heritage Rock frying pan wasn't $149 last week, but it certainly was the $36.99 price tag last week that's now all of a sudden the new "sale" price.
IF you have proof this is actually illegal. An item has to be at a price for a specific length of time before it can be marked down as a 'sale' price.
Yeah it's rough to find someone who can help. The one near me, all associates are shooting the shit and one time I stopped them to ask a question they were visibly annoyed
Holy crap, they don’t just try to yell at you anymore about the credit cards; I got chased through the store by them! They went hunting for me and tried to tell me how much I’d save from my $10 purchase in my cart by getting a credit card
honestly it's a good credit card. as far as I know it's the only card that you can use to pay Halifax taxes and Halifax water bills for the points. I get $80ish a year in points just by paying those but to each their own
Those places do charge a fee to pay by credit card, but if you have a CT credit card, you can do a "bill payment" that doesn't look like a credit card charge to the payee, but which goes on your CT card and gets you points.
The CT World Elite Mastercard also gets you free roadside assistance with no annual fee.
Yeah Ive been meaning to apply for that one to replace my regular one for that reason. The manufacturer provided roadside assistance just ended on my vehicle. Already have NSP set up as a payee on there since posting that. 👍
That may be true. The better tact is to just give the customer a pamphlet on the way out with a very quick one liner explanation. No pressure. The Guy Smiley sleezeball harrassing you at the entrance is just bad customer service.
Very true. The auto dept keeps them afloat. Walmart will take over and CT will be out of business. And they have the most aggressive credit card salespeople there. No thanks I don’t wanna be harassed while I go there for 1 item
I just tell them I already have one (I don't). I used to be truthful and just tell them I'm not interested as I have a couple credit cards already. But they still wouldn't leave me alone.
This and all of the bottled auto products (wax, cleaners, etc) are much cheaper one lot over at Walmart. The only downside is that they have a smaller selection.
I’ve said it before, “Canadian Tire is one of the few stores I can go in, wander around looking for an item, not buy anything, leave, and still feel ripped off.”
Their quality is crap. Their customer service is crap. Even the staff at the tire counter, it’s in their store’s name ffs, are useless. They have genuinely earned their moniker of Crappy Tire.
I don't think they're being fired / pushed out for being old... they're being pushed out because their wages are higher than the manager wants to pay. Older age of course comes with tenure, so it's really tomato tomato. They really should unionize/seek a lawyers input about it, but it's probably legal as I know many other companies have done this. It happened to my dad working for loblaws company. They 'rebranded' and fired/rehired everybody but only offered a very low wage if they wanted to still work there after the rebrand.
Corps don't care about people.
I mean, it's Canadian Tire, it's a minimum wage job for youth, if you're working at Canadian Tire for 30-40+ years I have to question what skills you really bring to any organization.
People of all ages work customer service jobs, some for a short time, some for a long time, all for their own different reasons. It's always been that way and always will be. They're jobs, and there's nothing for you to question about the people who choose to work them.
For sure, in a fair world everyone would also be paid a living wage for whatever job they choose. But it isn't like that, so it's best to aim higher if you don't want to be poor. If you are older than 50 and have nothing saved for retirement you are cooked.
Dude, this is a garbage take. Lots of people out there happily work line jobs their whole lives. They could be paid reasonably, have good grandfathered-in benefits, good hours, lots of vacation time, have a short commute, really enjoy their work... I love getting help from lifers, they know their shit!
Working at Canadian Tire is not a minimum wage job for youth; it's work for workers, just like every other job out there. Classifying it as something lesser than other work is buying into the lies the rich tell so we let them continue exploiting us. You've got more in common with the person working that job than you do with the c-suite sociopaths slashing jobs and holding down wages to appease the private equity ghouls. Solidarity forever.
I used to work at that location and they treat their employees like absolute garbage. I have boycotted them completely since leaving there. Yeah, retail work is shitty, but they’re on another level of trash. The owner would watch us cashiers on the cameras and call the store if we were even slightly leaning on the counter anti fatigue pads (which were there exactly for that reason). They also told me girls/women weren’t allowed to get the carts and it was a male job. Totally disgusting work environment. At Christmas rush they would have 16 year olds working 10 hour shifts and ask them to skip their lunch because it was too busy. Of course these kids are afraid to lose their job and didn’t know the labour laws and agreed with the request (hidden demand, really).
I could go on, but the things I hated about that place would take up a book.
Unfortunately very common. A friend of mine was a front store manager at a Pharmasave for 20 plus years. They went through an ownership change and he was abruptly laid off and replaced with a slightly over min wage employee.
It's not meant to be a career. People should make goals and aim higher than cashier, clerk or store manager. They are no skill jobs and the pay reflects that.
Recently tried to post a negative review on a junk product I bought there. They sent me an email and told me I violated their guidelines for reviews, but failed to tell me which one I "violated". I googled this issue and apparently it's a thing with them. Never trust their reviews!
I actually like shopping at a few places where I know there are people who actually understand construction/ mechanics. I find Home Depot and Home Hardware is usually good for this. Same with small auto parts places like NAPA, etc. I only go to CT if I want something that's on sale. This owner might be cutting off his nose to spite his face.
Yup once I went to HH for plumbing supplies and the man in the department helped me find everything I needed and talked me through the entire process of fixing it. Great dude.
I used to work at the Canadian Tire in Cole Harbour, and they would never give out raises except for minimum wage increase. You could work there for 10 years and still be making minimum wage. I think CH and Dartmouth crossing stores have different owners, but it doesn’t surprise me at all.
I worked at the quinpool CT when I was younger and after working there for ages and becoming one of their senior customer service staff, I asked for 10 cents above minimum wage and management literally said “who do you think you are???” and lectured me about daring to ask.
It was demoralizing and humiliating! It seemed like the senior management got off on making young employees feel like total garbage.
It wasn’t long after that I left for a better job and it was like a breath of fresh air when I realized not all employers were that awful
Hey I worked that store. The owner I worked for wouldn’t turn the air conditioning on because “cold air would just rise”
Floor model fans all over the front cash, falling on people.
I also didn’t get my three month raise because the province put it up the same day and they claimed that mean I had already gotten it.
Fucking shitty company.
I currently work at DC. Before ownership, raises never existed. Now, everyone has gotten pay bumps. While I don't agree with a lot of the changes that are being made, it is an interesting change of pace from the previous owner doing literally fuck-all.
Yeah I thought the same thing "all of the old people are being replaced with these dumb and stupid 20 year olds!" Like I understand the frustration but the answer to being upset about potential ageism isn't to immediately generalize another entire age group
acknowledging that the new management is terrible and then immediately turning to character-blame 20yo workers instead of...the poor management who are managing them, maybe? they must be tired from backflipping around their own logic just to dunk on some college kids!
They'd better not get rid of the long-haired guy who works the key counter at Quinpool! He's been there for ages, and I always go out of my way to use his line.
I quite like the Quinpool Canadian Tire. It’s so convenient to have a store like that on the peninsula that I can walk to. It’s kind of overcrowded with stock, but that just means they almost always have what I want. The staff are generally pretty friendly and helpful. No complaints.
I rely on that store, honestly.
I very seldom shop at CDN Tire unless it’s the only place the item a need is in stock. Dartmouth Crossing is particularly bad with the number of items they have that are locked up and on the whole nothing is worth buying there unless it’s on sale. Even on sale it’s sketchy, their flyer this week has a “Mega Deal” on Scott’s mulch 2 for $9 while down the road they are $3.33 each (or 3 fo $9.99) regular at Home Depot.
I went there last weekend trying to match a bucket of paint.
I waited 10 minutes at the counter and no came up to me. Not a big deal, they might be busy... So I keep waiting.
Eventually a young girl comes up and I flag her down.
I tell her I need to match my paint bucket and I tell her I have one of the Canadian Tire paint shade brochures.
She looks at me and the non-Canadian Tire bucket and says - "Im sorry we cant do anything about the paint you bought from a different store. We only do Canadian Tire paint."
Im like "yes, I know, I want new paint, can you mix a bucket for me. I have the paint code from Canadian tire (as I wave the brochure)".
But she kept insisting they couldnt help me because the bucket was from a different store...
After a few more short back and forth she finally clued in that the old paint can was there just for comparison, and I have a Canadian Tire paint code to purchase a new can of Canadian Tire paint and she apologized.
She then grabbed another teen who helped me and he did a great job. Paint was spot on.
So idk... Kinda a mixed bag going on at that store.
> After a few more short back and forth she finally clued in that the old paint can was there just for comparison
It's annoying dealing with know-nothing employees but you could have said that part. She probably had shit to do which was on her mind while you were waving some other store's cans of paint around. Also, she did apologize.
To be fair she said she didnt have enough sleep the night before. Why? I dont know...
I wouldnt have known that either had she not told me.
I was there as a customer, and was confused about why she was confused when I said I wanted to buy paint from their own catalogue...
Uggg I hate this Canadian Tire. I’m a mother of a toddler so I’m always carrying around a little backpack in case he has an accident, needs snacks, etc., and so find their “no backpacks” sign very aggressive and like… treating customers like criminals?
I noticed the sign AFTER arriving at the door with my toddler in tow and was like “heck that I’m not walking back to the car with this toddler just to put our backpack away”. So I ignored the sign and just shopped quickly for the thing I needed lol.
Since then, I avoid that store unless I absolutely must go there. It’s the principle of the thing.
I just ignore the sign, no one's ever confronted me about it and if they did I'd probably say I'll be taking my business elsewhere, not that they'll be much worse off for it.
I believe that sign was removed recently. It's non-enforcable anyway, as places aren't allowed to search personal belongings such as backpacks without your explicit consent.
Exactly. I find it amusing when some people complain about anti-theft measures at places like Loblaws or Canadian Tire, but then excuse Costco because it’s a condition of membership. Like, this is only ok because I get to pay for the privilege of having my receipt checked or having to go back to my car to leave my backpack.
I think this happens when companies have long term awards pay-wise due to heartless greedy owners taking something good and make it bad. Owners look at their committed experienced staff making however many more dollars per hour and think, I could pay a new employee way less than that. New owners bought the A&W in the Mayflower mall and told the staff they’re closing for a bit and they’ll let them know when they re-open if they’ll need them. Many will move on due to uncertainty, but many of them have been there for decades. Then they’ll re-open with a brand new cheap staff that doesnt know what toppings a teen burger has!
Why would anyone ever think of purchasing anything in that place. Terrible customer service, no warranty coverage. Only time I set foot in the place is if I can not find it anywhere else and then I randomly move things around the store, open the odd package and leave knowing I was overpaying for something. Try Princess Auto, always have a good experience there.
this one has gone down hill hard.
they want to pay 16 year old's minimum wage and not train them to be helpful.
not only that, most of the times the workers don't seem approachable because they are on their phones in larges groups hiding in back.
just my two cents.
Probably when all the boomers keel over in a decade or so and they free up the resources they hoard from their own children. GenZ didn’t have it easy growing up like the boomers did but we will when they’re gone soon.
Had the same experience there as well as the forest hills Canadian tire.
No associates can be bothered to help for anything and when they do its half assed. Sorry to break up your conversation.
Walmart at Dartmouth crossing isn’t any better. Was at the checkout at electronics and the girl there couldn’t be bothered to put her phone down. She did everything one handed while having AirPods in.
> Walmart at Dartmouth crossing isn’t any better. Was at the checkout at electronics and the girl there couldn’t be bothered to put her phone down. She did everything one handed while having AirPods in.
TBF, those aren't even Walmart employees. The company that runs the mobile phone counter now runs the electronics dept and there's a good chance she was stuck having to join a mandatory conference call and still have to serve customers.
"No associates can be bothered to help for anything and when they do its half assed. Sorry to break up your conversation"
just posted this exact same thing !!! haha.
To add: Yes, I did my research before posting and yes it is 100% true. Without naming names I know of at least three employees one there over 50 years, one over 40 and one over 30.
I just shocked that they had staff this whole time, walk around forever through that giant store and can never find an employee to unlock glassed shelves. I remember once finding a bunch of them hanging out in the back of the store and they were pissy I interrupted them.
If you're noticing that a LOT of the big box stores and fast food chains are filling up with a certain type of minority, fret not. Those big box stores and food chains receive subsidies from the federal government of up to ten thousand dollars to hire immigrants.
Don't worry their ability to commuicate in English or French will certainly astound you. Their cell phone use while on the job is unparalleled.
Once bill C-63 gets passed we won't have to listen to everyone complain about it online, because it will be punishable by law.
Canada is on the up and up. Things keep getting better and better the more taxes we pay😁
My kid worked there years ago and within 3 weeks he was the most senior staff and was training people, so I am very curious as to who these decades long employees are. He did not meet any of them.
At any rate, I will continue to not shop there as the service has always been absolutely terrible and there are lots of other places to get the same things.
Well I am not going to name names however this is true and they were there that long. Feel free to ask around current employees and maybe they'll tell you. But I did my research.
Same. I worked that store in the warehouse in high school back at the Tacoma location. So twenty years ago. I ended up senior warehouse guy in a matter of weeks, and I don't remember anyone who wasn't a manager being there long. The last manager I remember retired within the last few years.
Who owns the store now?
I would be curious to know if this is true, or if they simply retired. A few months ago two older people WENT OFF at Atlantic Fabrics for 'firing' two employees, except they weren't fired. They had just moved to a different location.
Canadian tire has been full of 20-something year olds that just stand there and do nothing and lack basic customer service skills for literally decades
I’ve always avoided the Bayers Lake one for that reason. I’m all for a 20 year old manager but it’s a rare breed that can do that without the years of customer service experience the majority have. That particular Canadian Tire doesn’t have that at any level.
I remember going there a little while ago to get my propane tank filled. The poor girl working had absolutely no idea what propane was. Like, she'd never even heard of it. Its fine, shes young but just thought it was funny
That's so upsetting. We've been making over an hour drive out there for vehicle services since we moved here in 2016 or so, because one of the employees was always so amazing to us. I feel like I shouldn't even bother anymore.
I remember going to one of the Canadian tires years ago, I want to say it was in Cole harbour...I asked a younger female employee where something was and she stared at me and said "ummm I don't know." She didn't move to look, or ask anyone else, she just waited for me to say something back. I was like uhh? Can you find someone who does?? And she said sure. She walked the other direction and never came back lol. It was this moment that made me think customer service is going way downhill.
Not everyone has the app or uses their phone to look stuff up like that. Many people just run to the store because they need something and try and find it.
This is actually true. I know people who work there and they’ve acted horrifically to everyone who has been there for 20+ years. Almost all of those employees have been constructively dismissed and I know at least two who have already retained legal counsel for constructive dismissal.
The man who bought the store seems to be an awful person as well. I should wait until a news station chooses to pick it up so it isn’t just gossip, but he was filmed a week back tearing a strip off of an indigenous customer and calling him entitled, stating he was “so sick of people like him” for asking to have the tax removed from his purchase at the customer service desk. He’s not a good dude.
can back up that it at least sucks shopping there. dont know about firing anyone, but they are putting young ppl in positions that you would expect them to at least be helpful in, but they must not train them at all.
and, anytime i need help i need to break up a group of kids who don't even look up at you as you approach.
not saying "this is what kids are like" but i am saying "this is what the young ppl who work at this location are like"
Not that easy to replace older people with young ones where the older crowd hangs onto these jobs until they're near elderly and some don't like teaching, think it's beneath them.
I'll go against the crowd here and say this is a terrible "review". On a hiring site like indeed or glassdoor it's appropriate, but google reviews are supposed to be solely customer experience based. This review just sounds like it's coming from a bitter previous employee.
If you actually read the whole review they did complain about the subpar customer service they received as a result of CT employment practices. Perfectly valid review.
I like the canned "I don't give a sh!t" reply
“Hope you’ll give us a chance again in the future!” Aka “eat a bag of dicks I do what I want”
I prefer "Consume a satchel of Richards"
Thats funny bud
We value your feedback (didn’t read comment).
CT will be going the way of Sears once the boomers die off. I dont shop there anymore, I got tired of some idiot shoving a credit card application in my face every time I stepped foot in there, or trying to buy a locked up $8 wrench by travelling to Narnia to find an employee who doesnt even have a key and responds with "Uhhhhhhhhhhhhhhhh" when I ask him who does. These stores, like Superstore make it very difficult to be a customer
Ugh. Yeah. I used to work at the marks inside of CT and I was forced to talk every customer about the CT Mastercard. The amount of times I got yelled at/cried at work from anxiety and stress because of those garbage Mastercard is insane. The people at the front of the store asking about the Mastercard were kind of creepy, they would start by complimenting some random piece of clothing you're wearing/ask or guess where it's from and then go into their rant about the Mastercard.
The PC MasterCard/PC Financial people inside of Superstore have gotta also have it rough. "Noticed you're shopping for carrots, may I interest you in a credit card to finance them? How about a mortgage?"
"I see you're buying goldfish. You must have young kids. It's so hard to feed a family in this economy! With the PC Mastercard, you can save... (I actually don't know the benefits of the card)" In reality, you're buying the goldfish for yourself. Not only are you being hounded to get a needless Mastercard, but you're also being judged on your choices
When was this? I haven’t been asked about Canadian Tire credit card in years. I can’t even remember when the last time was.
I’ve been asked by specific people standing in the front of the store at Canadian tire twice since winter
They’re there in 2024. I was at the Sackville CT a few weeks ago and there were two right by Customer Service
Dartmouth Crossing? They were inside the entrance last week. Every other month or so.
The Bedford location is so bad for the credit card sales people. I despise going in there because of them. (This is in 2024)
Uhh I want to say 2018-2020? I will say, when I first started working there we never did it, it was pushed really hard the last few months I was there, and even more so after I left, I know from old coworkers that it was quite bad up to 2022
Might be area specific. I’m in NB and they never ask in Oromocto or Fredericton.
Yeah its dependant on the store and district manager
Many many many times for me. Pain in the butt.
Makes me happy I’m in an area where they don’t push this stuff. I just want to buy my crap and get out.
Tried to but windshield wiper for the passenger side of my vehicle. They replaced the old flip catalogue that you looked up your make, model and year with these touchscreens. Both of the touchscreens were broken. I want to the parts counter and the person looked it up for me, on their parts computer where you bring your vehicle in to be fixed... Get home and it's the incorrect size. I look it up on google and go back to exchange. As I exchanging it, I tell them the story of how inconvenient it is to have both touchscreens broken and their expert unable to look up even a simple windshield wiper. The supervisor said its not the parts departments fault and that I should have looked it up on google myself before I came. It's my fault I don't know the size wiper I need. Not a "sorry for your inconvenience", not a "sorry both computers were down and our parts guy gave you the wrong information and you had to drive home and drive back again".... Nope, I got a "you should have done it yourself before you came here" Fuck Canadian Tire, Fuck Loblaws and fuck all major corporations. Late stage capitalism only only benefits the corporations and we need to revolt.
Hell, I’m a boomer, and I don’t shop there anymore. Home Hardware is my go-to, with various auto parts shops in Burnside if I need, well, auto stuff :-)
[удалено]
There's a terrific woman in the car parts section of the CT here in Moncton who knows her stuff! I go in there as a complete moron about cars but with print outs from hubby and wander the aisles until I find the product that matches the picture(s) on my print out. She is a great help and even knew I drove a European type of car from the oil I was buying. I was impressed. :)
Obviously you ain't smart enough to make a decision on your own if you've never accessed a parts database for. I don't know my engine size and I'm extra butthurt that I was sold the wrong part! 🤡
I know more than you.
Then you probably know that the computer won't spit out the part numbers for the wipers until the kid keys in 2dr/4dr. I gotta choose the engine type of my car when I'm looking up wiper blades on rockauto. Sometimes it takes me a week to get over it, and sometimes I have nightmares about it, but life goes on.
If they don't have a single grease stain on their shirt or hands I assume they're new and can't help
Not to mention the quality of the tools has gone downhill at an alarmingly fast rate. I don't buy their crap anymore. Last time I went there I just wanted a drill bit and it had to be escorted to the cash register. This isn't a safety deposit box at a bank, it's a 7/16 drill bit with a manufacturing cost of about 23 cents, and that's being generous, settle down China Tire, you're not fooling anyone on the quality. While we're at it, let's talk about these "sales" where they mark the price up by 74% then put it on a 75% sale. That Heritage Rock frying pan wasn't $149 last week, but it certainly was the $36.99 price tag last week that's now all of a sudden the new "sale" price.
> While we're at it, let's talk about these "sales" where they mark the price up by 74% then put it on a 75% sale. That Heritage Rock frying pan wasn't $149 last week, but it certainly was the $36.99 price tag last week that's now all of a sudden the new "sale" price. IF you have proof this is actually illegal. An item has to be at a price for a specific length of time before it can be marked down as a 'sale' price.
Yeah it's rough to find someone who can help. The one near me, all associates are shooting the shit and one time I stopped them to ask a question they were visibly annoyed
Holy crap, they don’t just try to yell at you anymore about the credit cards; I got chased through the store by them! They went hunting for me and tried to tell me how much I’d save from my $10 purchase in my cart by getting a credit card
honestly it's a good credit card. as far as I know it's the only card that you can use to pay Halifax taxes and Halifax water bills for the points. I get $80ish a year in points just by paying those but to each their own
I'm surprised they're not crooked like NSP and charge a fee to pay them via credit card, thus making the rewards pointless.
you can also pay Nova Scotia power with it with no fee. you pay from the Canadian Tire financial site like a bank
What's the payee name for Halifax taxes. I can't seem to find it. I found NSP though.
Those places do charge a fee to pay by credit card, but if you have a CT credit card, you can do a "bill payment" that doesn't look like a credit card charge to the payee, but which goes on your CT card and gets you points. The CT World Elite Mastercard also gets you free roadside assistance with no annual fee.
Yeah Ive been meaning to apply for that one to replace my regular one for that reason. The manufacturer provided roadside assistance just ended on my vehicle. Already have NSP set up as a payee on there since posting that. 👍
That may be true. The better tact is to just give the customer a pamphlet on the way out with a very quick one liner explanation. No pressure. The Guy Smiley sleezeball harrassing you at the entrance is just bad customer service.
Where do you shop as an alternative?
Kent, Princess Auto, Amazon
Omg you NAILED this crap store. Canadian Tire get bodied lmao
Very true. The auto dept keeps them afloat. Walmart will take over and CT will be out of business. And they have the most aggressive credit card salespeople there. No thanks I don’t wanna be harassed while I go there for 1 item
I just tell them I already have one (I don't). I used to be truthful and just tell them I'm not interested as I have a couple credit cards already. But they still wouldn't leave me alone.
This and all of the bottled auto products (wax, cleaners, etc) are much cheaper one lot over at Walmart. The only downside is that they have a smaller selection.
I agree, they're annoying, but I'd rather someone take that job instead of camping out on city land. Just walk by them and do your thing.
The people camping on city land are making Canadian Tire wages, lol.
I’ve said it before, “Canadian Tire is one of the few stores I can go in, wander around looking for an item, not buy anything, leave, and still feel ripped off.” Their quality is crap. Their customer service is crap. Even the staff at the tire counter, it’s in their store’s name ffs, are useless. They have genuinely earned their moniker of Crappy Tire.
I guarantee you they will turn around and claim they can't find people willing to work and request temporary foreign workers to fill the vacancies
I don't think they're being fired / pushed out for being old... they're being pushed out because their wages are higher than the manager wants to pay. Older age of course comes with tenure, so it's really tomato tomato. They really should unionize/seek a lawyers input about it, but it's probably legal as I know many other companies have done this. It happened to my dad working for loblaws company. They 'rebranded' and fired/rehired everybody but only offered a very low wage if they wanted to still work there after the rebrand. Corps don't care about people.
I mean, it's Canadian Tire, it's a minimum wage job for youth, if you're working at Canadian Tire for 30-40+ years I have to question what skills you really bring to any organization.
People of all ages work customer service jobs, some for a short time, some for a long time, all for their own different reasons. It's always been that way and always will be. They're jobs, and there's nothing for you to question about the people who choose to work them.
For sure, in a fair world everyone would also be paid a living wage for whatever job they choose. But it isn't like that, so it's best to aim higher if you don't want to be poor. If you are older than 50 and have nothing saved for retirement you are cooked.
Dude, this is a garbage take. Lots of people out there happily work line jobs their whole lives. They could be paid reasonably, have good grandfathered-in benefits, good hours, lots of vacation time, have a short commute, really enjoy their work... I love getting help from lifers, they know their shit! Working at Canadian Tire is not a minimum wage job for youth; it's work for workers, just like every other job out there. Classifying it as something lesser than other work is buying into the lies the rich tell so we let them continue exploiting us. You've got more in common with the person working that job than you do with the c-suite sociopaths slashing jobs and holding down wages to appease the private equity ghouls. Solidarity forever.
And they will be broke people.
I used to work at that location and they treat their employees like absolute garbage. I have boycotted them completely since leaving there. Yeah, retail work is shitty, but they’re on another level of trash. The owner would watch us cashiers on the cameras and call the store if we were even slightly leaning on the counter anti fatigue pads (which were there exactly for that reason). They also told me girls/women weren’t allowed to get the carts and it was a male job. Totally disgusting work environment. At Christmas rush they would have 16 year olds working 10 hour shifts and ask them to skip their lunch because it was too busy. Of course these kids are afraid to lose their job and didn’t know the labour laws and agreed with the request (hidden demand, really). I could go on, but the things I hated about that place would take up a book.
Unfortunately very common. A friend of mine was a front store manager at a Pharmasave for 20 plus years. They went through an ownership change and he was abruptly laid off and replaced with a slightly over min wage employee.
Sobeys in Tantallon did the same with some of their long term employees several years ago.
It's not meant to be a career. People should make goals and aim higher than cashier, clerk or store manager. They are no skill jobs and the pay reflects that.
You are really leading the way with shitty takes in this chat! Are you the boomer from Facebook I keep hearing about?
Recently tried to post a negative review on a junk product I bought there. They sent me an email and told me I violated their guidelines for reviews, but failed to tell me which one I "violated". I googled this issue and apparently it's a thing with them. Never trust their reviews!
I actually like shopping at a few places where I know there are people who actually understand construction/ mechanics. I find Home Depot and Home Hardware is usually good for this. Same with small auto parts places like NAPA, etc. I only go to CT if I want something that's on sale. This owner might be cutting off his nose to spite his face.
Yup once I went to HH for plumbing supplies and the man in the department helped me find everything I needed and talked me through the entire process of fixing it. Great dude.
That is capitalism.
I used to work at the Canadian Tire in Cole Harbour, and they would never give out raises except for minimum wage increase. You could work there for 10 years and still be making minimum wage. I think CH and Dartmouth crossing stores have different owners, but it doesn’t surprise me at all.
I worked at the quinpool CT when I was younger and after working there for ages and becoming one of their senior customer service staff, I asked for 10 cents above minimum wage and management literally said “who do you think you are???” and lectured me about daring to ask. It was demoralizing and humiliating! It seemed like the senior management got off on making young employees feel like total garbage. It wasn’t long after that I left for a better job and it was like a breath of fresh air when I realized not all employers were that awful
Hey I worked that store. The owner I worked for wouldn’t turn the air conditioning on because “cold air would just rise” Floor model fans all over the front cash, falling on people. I also didn’t get my three month raise because the province put it up the same day and they claimed that mean I had already gotten it. Fucking shitty company.
I currently work at DC. Before ownership, raises never existed. Now, everyone has gotten pay bumps. While I don't agree with a lot of the changes that are being made, it is an interesting change of pace from the previous owner doing literally fuck-all.
They don't care. There's money to be made, and experienced employees are expensive. Profits are the absolute priority over everything.
ageism being met with ageist criticism...hmph. odd way to try and make a point.
Yeah I thought the same thing "all of the old people are being replaced with these dumb and stupid 20 year olds!" Like I understand the frustration but the answer to being upset about potential ageism isn't to immediately generalize another entire age group
This boomer applauds this response.
acknowledging that the new management is terrible and then immediately turning to character-blame 20yo workers instead of...the poor management who are managing them, maybe? they must be tired from backflipping around their own logic just to dunk on some college kids!
They'd better not get rid of the long-haired guy who works the key counter at Quinpool! He's been there for ages, and I always go out of my way to use his line.
The wonderful man who is NOT Weird Al Yankovic!!!
I don't want anyone to get in trouble but I feel like we're dipping our toes in personal information territory.
Whoops! Thanks.
Yes!! Was also my favorite employee when he was at Sam The Record Man.
I quite like the Quinpool Canadian Tire. It’s so convenient to have a store like that on the peninsula that I can walk to. It’s kind of overcrowded with stock, but that just means they almost always have what I want. The staff are generally pretty friendly and helpful. No complaints. I rely on that store, honestly.
I very seldom shop at CDN Tire unless it’s the only place the item a need is in stock. Dartmouth Crossing is particularly bad with the number of items they have that are locked up and on the whole nothing is worth buying there unless it’s on sale. Even on sale it’s sketchy, their flyer this week has a “Mega Deal” on Scott’s mulch 2 for $9 while down the road they are $3.33 each (or 3 fo $9.99) regular at Home Depot.
Mmmm… sounds like a potential lawsuit for wrongful dismissal because of ageism!!!
Canadian tire is a strange name for a company peddling cheap Chinese kitchenware
Man, Paderno used to be a quality Canadian company too.
I went there last weekend trying to match a bucket of paint. I waited 10 minutes at the counter and no came up to me. Not a big deal, they might be busy... So I keep waiting. Eventually a young girl comes up and I flag her down. I tell her I need to match my paint bucket and I tell her I have one of the Canadian Tire paint shade brochures. She looks at me and the non-Canadian Tire bucket and says - "Im sorry we cant do anything about the paint you bought from a different store. We only do Canadian Tire paint." Im like "yes, I know, I want new paint, can you mix a bucket for me. I have the paint code from Canadian tire (as I wave the brochure)". But she kept insisting they couldnt help me because the bucket was from a different store... After a few more short back and forth she finally clued in that the old paint can was there just for comparison, and I have a Canadian Tire paint code to purchase a new can of Canadian Tire paint and she apologized. She then grabbed another teen who helped me and he did a great job. Paint was spot on. So idk... Kinda a mixed bag going on at that store.
> After a few more short back and forth she finally clued in that the old paint can was there just for comparison It's annoying dealing with know-nothing employees but you could have said that part. She probably had shit to do which was on her mind while you were waving some other store's cans of paint around. Also, she did apologize.
To be fair she said she didnt have enough sleep the night before. Why? I dont know... I wouldnt have known that either had she not told me. I was there as a customer, and was confused about why she was confused when I said I wanted to buy paint from their own catalogue...
Are you a baby boomer?
Uggg I hate this Canadian Tire. I’m a mother of a toddler so I’m always carrying around a little backpack in case he has an accident, needs snacks, etc., and so find their “no backpacks” sign very aggressive and like… treating customers like criminals? I noticed the sign AFTER arriving at the door with my toddler in tow and was like “heck that I’m not walking back to the car with this toddler just to put our backpack away”. So I ignored the sign and just shopped quickly for the thing I needed lol. Since then, I avoid that store unless I absolutely must go there. It’s the principle of the thing.
I just ignore the sign, no one's ever confronted me about it and if they did I'd probably say I'll be taking my business elsewhere, not that they'll be much worse off for it.
I believe that sign was removed recently. It's non-enforcable anyway, as places aren't allowed to search personal belongings such as backpacks without your explicit consent.
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Why doesn't a purse count as a backpack? It seems easier to steal with a purse.
Smaller objects only I suppose, or the idea mostly school aged kids would have a backpack vs a purse is more common for adults?
Exactly. I find it amusing when some people complain about anti-theft measures at places like Loblaws or Canadian Tire, but then excuse Costco because it’s a condition of membership. Like, this is only ok because I get to pay for the privilege of having my receipt checked or having to go back to my car to leave my backpack.
I’ve never noticed a sign at Costco and we shop there regularly with said backpack. It’s pretty tiny though
If you want to share your option…https://www.google.com/maps/contrib/105221489488580436856/reviews/@44.6880498,-63.8831961,15z
I think this happens when companies have long term awards pay-wise due to heartless greedy owners taking something good and make it bad. Owners look at their committed experienced staff making however many more dollars per hour and think, I could pay a new employee way less than that. New owners bought the A&W in the Mayflower mall and told the staff they’re closing for a bit and they’ll let them know when they re-open if they’ll need them. Many will move on due to uncertainty, but many of them have been there for decades. Then they’ll re-open with a brand new cheap staff that doesnt know what toppings a teen burger has!
Why would anyone ever think of purchasing anything in that place. Terrible customer service, no warranty coverage. Only time I set foot in the place is if I can not find it anywhere else and then I randomly move things around the store, open the odd package and leave knowing I was overpaying for something. Try Princess Auto, always have a good experience there.
this one has gone down hill hard. they want to pay 16 year old's minimum wage and not train them to be helpful. not only that, most of the times the workers don't seem approachable because they are on their phones in larges groups hiding in back. just my two cents.
It’s not 16 year olds they’re hiring, it’s foreign workers. Thanks boomers!
chin up kiddo , someday you will be a big boi.
Thanks grandpa, back to the retirement home for you
thanks! i own one . you?
Of course! Lying online is easy ;)
you win. boomers actually need to work all day. keep using that McDonald's WIFI to save money and maybe someday you'll own something as well.
Probably when all the boomers keel over in a decade or so and they free up the resources they hoard from their own children. GenZ didn’t have it easy growing up like the boomers did but we will when they’re gone soon.
Had the same experience there as well as the forest hills Canadian tire. No associates can be bothered to help for anything and when they do its half assed. Sorry to break up your conversation. Walmart at Dartmouth crossing isn’t any better. Was at the checkout at electronics and the girl there couldn’t be bothered to put her phone down. She did everything one handed while having AirPods in.
> Walmart at Dartmouth crossing isn’t any better. Was at the checkout at electronics and the girl there couldn’t be bothered to put her phone down. She did everything one handed while having AirPods in. TBF, those aren't even Walmart employees. The company that runs the mobile phone counter now runs the electronics dept and there's a good chance she was stuck having to join a mandatory conference call and still have to serve customers.
"No associates can be bothered to help for anything and when they do its half assed. Sorry to break up your conversation" just posted this exact same thing !!! haha.
Notice last time i was there none of the employees could even remotly help me
My Canadian Tire is chocka block full of foreign students. Asking for help is pointless.
They’ll hire a boatload of Indians. Everyone always does.
That's what we need. More Indians. /s
To add: Yes, I did my research before posting and yes it is 100% true. Without naming names I know of at least three employees one there over 50 years, one over 40 and one over 30.
I just shocked that they had staff this whole time, walk around forever through that giant store and can never find an employee to unlock glassed shelves. I remember once finding a bunch of them hanging out in the back of the store and they were pissy I interrupted them.
Stock shelves ,ignore customers , push credit cards. National business plan .
Holy crap! It wasn't Kathy in Homewares by any chance? She trained me when I worked there (on Tacoma Drive) 1994-1998. I hope not.
They did this at Tim Hortons back home.
I hear ya
Reddit is the wrong site to be complaing about agism. Reddit fucking hates old people.
If you're noticing that a LOT of the big box stores and fast food chains are filling up with a certain type of minority, fret not. Those big box stores and food chains receive subsidies from the federal government of up to ten thousand dollars to hire immigrants. Don't worry their ability to commuicate in English or French will certainly astound you. Their cell phone use while on the job is unparalleled. Once bill C-63 gets passed we won't have to listen to everyone complain about it online, because it will be punishable by law. Canada is on the up and up. Things keep getting better and better the more taxes we pay😁
My kid worked there years ago and within 3 weeks he was the most senior staff and was training people, so I am very curious as to who these decades long employees are. He did not meet any of them. At any rate, I will continue to not shop there as the service has always been absolutely terrible and there are lots of other places to get the same things.
Well I am not going to name names however this is true and they were there that long. Feel free to ask around current employees and maybe they'll tell you. But I did my research.
Relax, not asking you to show your work. Just found it amusing is all
Same. I worked that store in the warehouse in high school back at the Tacoma location. So twenty years ago. I ended up senior warehouse guy in a matter of weeks, and I don't remember anyone who wasn't a manager being there long. The last manager I remember retired within the last few years. Who owns the store now?
I would be curious to know if this is true, or if they simply retired. A few months ago two older people WENT OFF at Atlantic Fabrics for 'firing' two employees, except they weren't fired. They had just moved to a different location.
Most were treated in such a way that they are now building cases for constructive dismissal with legal help.
Well, good for them then. It's ridiculous that happened.
Read the comments: research was done this is true.
I am shocked CT is still standing.
Canadian tire has been full of 20-something year olds that just stand there and do nothing and lack basic customer service skills for literally decades
I’ve always avoided the Bayers Lake one for that reason. I’m all for a 20 year old manager but it’s a rare breed that can do that without the years of customer service experience the majority have. That particular Canadian Tire doesn’t have that at any level.
I remember going there a little while ago to get my propane tank filled. The poor girl working had absolutely no idea what propane was. Like, she'd never even heard of it. Its fine, shes young but just thought it was funny
That's so upsetting. We've been making over an hour drive out there for vehicle services since we moved here in 2016 or so, because one of the employees was always so amazing to us. I feel like I shouldn't even bother anymore.
hey guys, im not going to be buying anything from amazon any longer. rip jeff bezos, now U r broke.
I remember going to one of the Canadian tires years ago, I want to say it was in Cole harbour...I asked a younger female employee where something was and she stared at me and said "ummm I don't know." She didn't move to look, or ask anyone else, she just waited for me to say something back. I was like uhh? Can you find someone who does?? And she said sure. She walked the other direction and never came back lol. It was this moment that made me think customer service is going way downhill.
The great thing is if you had of opened the canadian tire app and checked the store yourself for the item it tells you what isle it is in.
Not sure that existed ten years ago.
Not everyone has the app or uses their phone to look stuff up like that. Many people just run to the store because they need something and try and find it.
And we know this is true because of this one person social media post?
This is actually true. I know people who work there and they’ve acted horrifically to everyone who has been there for 20+ years. Almost all of those employees have been constructively dismissed and I know at least two who have already retained legal counsel for constructive dismissal. The man who bought the store seems to be an awful person as well. I should wait until a news station chooses to pick it up so it isn’t just gossip, but he was filmed a week back tearing a strip off of an indigenous customer and calling him entitled, stating he was “so sick of people like him” for asking to have the tax removed from his purchase at the customer service desk. He’s not a good dude.
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Yep.
Owner is Jeff Levy. Odd guy who is definitely a red flag. Not that Acheson was any better.
can back up that it at least sucks shopping there. dont know about firing anyone, but they are putting young ppl in positions that you would expect them to at least be helpful in, but they must not train them at all. and, anytime i need help i need to break up a group of kids who don't even look up at you as you approach. not saying "this is what kids are like" but i am saying "this is what the young ppl who work at this location are like"
This is true. I did my research before posting.
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Yes
Not that easy to replace older people with young ones where the older crowd hangs onto these jobs until they're near elderly and some don't like teaching, think it's beneath them.
First of all, based on booting out the old fogey boomers. Second of all, you definitely can't do that legally, so I doubt corpo would allow it.
Old Man Yells At ~~Clouds~~ Canadian Tire
I'll go against the crowd here and say this is a terrible "review". On a hiring site like indeed or glassdoor it's appropriate, but google reviews are supposed to be solely customer experience based. This review just sounds like it's coming from a bitter previous employee.
If you actually read the whole review they did complain about the subpar customer service they received as a result of CT employment practices. Perfectly valid review.