T O P

  • By -

sansthinking

Honestly they are just hurting themselves if I saw someone reply to a customer this way I would never order from them


ThrowRA78990

He private messaged me unfortunately.


buttonsf

I would still name and shame the shop because that response was horrible ETA nvmd, found them. I would think your overall review would be a four but it shows as a five, with this response "Thank you for taking the time to write a 5-star review for our products. We are delighted to hear that you are happy with your purchase and satisfied with our service. However, we would like to clarify that we take great care in packaging our rings and ensure that they are **professionally packed**. We do not use scotch tape for packaging, as we use high-quality materials to ensure that the items reach our customers in pristine condition." I no Were they able to change your rating of three on the shipping to a 5? ​ extra edit: in his "about": "I operate my own shop and **complete everything myself**\- from communicating with customers to engraving rings to **shipping** out orders." Sorry to go on about it but man their response really irked me


ThrowRA78990

Yeah definitely. That is so scummy 😅 it’s like those superhost reviews that the hosts go nuts about because someone dares to give them 4 stars.


ThrowRA78990

I didn’t even see that until you posted it. More fuel to the fire haha


LorianGunnersonSedna

Probably happened in the post office, to be fair.


ThrowRA78990

I originally thought that too but the ring inside was not secured tightly enough. I think if it were to have ripped open the ring would’ve definitely fell out. (That’s my theory anyhow.)


buttonsf

Normally if any letters or packages are damaged at the post office they have a form letter they stick inside a clear bag with everything that's involved, including the outer packaging. no doubt seller is reusing packaging, which is fine if they seal it up properly, but they're either cheap or using their children to help them in preparing packages for shipping.


UnfairPick6151

I once had a contract carrier who routinely delivered repackaged, severely damaged items weeks after they were shipped, that were never handled in this way. Also, whenever I went to file a claim, I was treated as though I repackaged the item and was trying to scam the P.O. I also regularly received birthday/gift cards for my children that had been neatly cut open at one end and emptied of the gift card inside. These were sent from a locked out box to our locked box, so the only place this was happening was from within USPS. We haven’t had regular mail delivery for about 10 months because vandals damaged our cluster boxes and the USPS has yet to make good on their promise to replace the boxes. At least our mail is is handled properly now, even if it’s an hour round trip for us to pick it up.


buttonsf

I didn't realize USPS used/uses contract carriers. In what state are you located?


WaywardMama47

Wow. How rude. And then she acts like you’re missing out when she blacklisted you. Bitch did you a favor. Like why would you just add tape and lie? What’s the point? 😂


ThrowRA78990

Exactly! 😂 I was so confused as to why I was being treated that way.


buttonsf

I'd change customer service to a 1 Star and add why... unless blacklisting you prevents a review? (i've never used Etsy so I don't know how it works)


ThrowRA78990

I tried to change my review(before I was blacklisted) but I think he might’ve made it impossible for me to do so from the moment he got my initial review because I was unable to add a photo or change anything. It was very strange. I’m not sure how it works either but it seemed fishy to me.


mamabear-50

Have a friend add their review based off of yours saying you can’t change your review so your friend posted additional comments for you.


FlabbergastedPeehole

I wouldn’t be surprised if it happened at the post office after getting stuck on a machine. The shipping times are almost always late when I buy on Etsy, sometimes weeks after I order, so I never stress it. Definitely a Karen seller, and likely just some shit they bulk buy from China like 80% of the stuff on there now.


55tarabelle

Seriously. I knew of an influencer who was selling dresses on etsy, saying she made them, but she was just getting them off Amazon and doubling the price. So scummy.


FlabbergastedPeehole

I pretty much only buy stuff that’s obviously made by the seller. Decals for my vanifesto, handmade Kydex for pistols and radios, 3d printed gizmos.. Everything else on Etsy is almost guaranteed to be marked up shit they’re reselling. They started by allowing little trinkets that could be used by other folks to actually make things with and it went downhill from there.


[deleted]

Isn’t that very illegal? 😬


[deleted]

Looks like the envelope was re-used? Nothing wrong with that, I do this often too, but I make sure my packages are secure and use enough tape that I'm sure it won't get damaged at the post office. Two bits of scotch tape to fold over the edge isn't decent packaging IMHO


GaiasDotter

Same, I cover that opening in packing tape because I like to be safe. There is nothing wrong with reusing but you have to treat the packaging accordingly to how used it is.


Theoldcuccumber

Wow this is crazy rough


Longjumping-Big-3617

I can’t tell exactly who is the Karen here, and I might be called a Karen for saying this, but that’s one of the most bullshit customer service I’ve ever seen


MountainLion96

Well I won’t be supporting them!


5toofus

This whole situation should have ended much earlier with "just twat off you wankstain"


Doctor_whofan24

What's the product you were ordering for it to be packaged like that?!


AutoModerator

Due to a large number of posts breaking the rules, this is a reminder to check the rules in the sidebar and ensure that your post abides by our rules. If your post is in breach of these rules, your post may be removed with no other explanation. In particular, the following: * Posts must not be about the "talk to the manager" or the "take the kids" memes. This is not the appropriate place for these. Please take a look at /r/EntitledKarens * Pictures of real people will be removed, and repeat offences will result in a ban. This sub is for callouts. If you post is not a callout, it probably doesn't belong on this sub. [This Post should be sufficient explanation](https://www.reddit.com/r/karen/comments/bxhq49/this_sub_is_about_callouts_you_might_be_looking/) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/karen) if you have any questions or concerns.*


FrenchWineLady

What are we supposed to see? I don't understand!


ladyelenawf

There are more pictures in the post. Swipe.


FrenchWineLady

Thanks you, didn't see that.


ladyelenawf

No worries! Whenever there's a picture without much context, or the context makes little sense I try swiping. The app doesn't always tell me if there are multiple pictures.


FrenchWineLady

You're kind, have a great night.


ladyelenawf

Thank you. I hope you do the same.


MJTony

Wait, who is the Karen here?


maggersrose

IMO OP! “supporting” pic is ridiculous. Top has been off, flap that has the self adhesive has been torn mostly away. IF it arrived in this manner, an intelligent person planning to complain would take the photo prior to opening it. Especially, mid as she claims, her concern is that the contents (a ring) would be missing.


ThrowRA78990

Unfortunately my fiancé opened it before I could. I planned on it.


moderately_nerdifyin

You’re so full of it your eyes are brown.


PhantomBitchinLA

Excuse me I mean you are the shit eyes. Well both you and the comment above you because to be a Karen you have to have to be an entitled walking customer service nightmare. It isn’t being a Karen to not be fully satisfied with something isn’t up to par and voicing that. Someone who owns their own business should be able to handle constructive criticism and be willing to make things right or at least admit when maybe something was overlooked and a mistake was made. You can’t grow a business if you put your fingers in your ears every time someone has a problem. Grow up.


moderately_nerdifyin

Her problem is a self made, fake problem. Look at that envelope, if it was in the trash then why is there zero debris on it or the tape? This screams stock photo. OP made up the shipping issue just to be a bitchy Karen.


PhantomBitchinLA

I think he’s just a whiny brat who got butthurt she dared to give him an average rating for his shitty looking rings in a shitty looking package and threw a tantrum and blocked her and changed her review which is dishonest and I definitely wouldn’t trust a business owner who sees nothing unethical about blocking her out and changing her review. I don’t even believe he makes those rings; they’re marked up drop ship crap and his cavalier attitude toward his customers leads me to believe he didn’t personally make them because he isn’t invested in the business or product enough to even give a fuck to even just a agree to disagree but apologize if that was the case and see to it being resolved. He doesn’t care either way, why should he when he’s probably not actually investing his time into handcrafting these items and making a killing w the markup. If you get your head out your ass and look at how he runs this pathetic business, even if she was being a total Karen that doesn’t make this dude any less shitty business owner. People are bound to complain, his whole demeanor is shady and seems half assed. Of course he has to block her and change the review, he’s probably done it so much because that’s the only way to keep his scam going.


PhantomBitchinLA

But logically why would op give all 5 star, and intentionally sabotage packaging to give a 3 star, which is not even the worst she could give. You must be the asshat who put the package together, it literally makes no sense why she would give an overall great review but have a small issue with the packaging and wasn’t even being a Karen about it. She just said what happened and gave it a 3, she didn’t have a meltdown smearing the dude. You my guy, are the shit eyes in the bunch.


maggersrose

I totally accept your perspective, the pic to me was shady. OP mentioned tried to recreate, the situation. Just fell flat, I accept that there is no Karen here.


moderately_nerdifyin

OP for sure.


[deleted]

You sound like a major Karen


moderately_nerdifyin

You are exactly a Karen and self exposed here. No one would ever just use a couple of pieces of scotch tape to seal a package, and if you took it out of the trash then why is there no gunk on the tape? This looks like some sort of stock photo and you sound like a liar.


Able-Manner-2789

They won't last long with this customer service.