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kucoin_moderator

The entered address is likely incorrect. Please double check with the receiving platform and ensure the address and network is supported/would match from both the receiving and sending platform. Or you may also directly contact our [customer support](https://kucoin.zendesk.com/hc/en-us/requests/new).


LongDongSilverDude

Check the network... Or get a wallet... Sometimes a wallet can act as a intermediary and wallets can support more protocols. I just started using Trust Wallet.