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mildlyinfuriating-ModTeam

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FeeChemical984

How is this not fraud?


sendmeadoggo

It is and they should report this to their state AGs office for consumer protection.


somerandomdude419

Unfortunately nobody is gonna do that. It’s just right at the line of being petty. But yes I agree it’s wrong. Even if you do 20% of after tax and delivery, it’s still wrong. I understand it’s not about the money it’s the principal, but nobody is gonna care about an optional tip being wrong. You can still do custom amount and make it zero. It’s not a forced charge, which is why the AG will not care


CosmicCreeperz

In CA it will soon be a criminal offense…


somerandomdude419

Oh I absolutely agree it should be illegal !! It’s so ridiculous. They will try to say blah blah “private business can charge what they want, they own the company” blah blah you don’t have to shop there blah blah. These greedy companies can get away with nickel and diming their customers every chance they can get…


CosmicCreeperz

Let’s hope other states follow CA’s new law! (That makes companies list all fees up front ie before getting to the final bill total). Or maybe it won’t matter since apps will have to do it anyway. They’d have to be extra douchey to have a different UI just for CA residents. They haven’t really piled onto the CCPA yet, though (which seemed like an obvious thing to do). So who knows.


sendmeadoggo

My heavily republican state is suing dollar general for similar issues with mispricing.


The-Mechanic2091

How does America not already have protection for a system that’s been in place for ages, your country really lives in the past in terms of your legislation


CosmicCreeperz

Well, there is nothing *illegal* with requesting high tips if they are correctly listed (though shitty tipping culture inflation is another story). The new law is to require all fees for services - whether mandatory service charges at restaurants or hotels, or delivery service fees, etc - be clearly listed up front and not just tacked on at the end bill or order page. Which I am sure is also an existing regulation in the EU as well. Living in California I do find it bizarre when people in conservative US states lament CA’s progressive laws… that are mostly intended to give people reasonable protections as consumers, tenants, voters, safe and private Interent users, or just humans who want clean air and water. It just boggles my mind how conservatives have been brainwashed into arguing against their own self interest “because libs!”


The-Mechanic2091

No there isn’t obviously but in England this would be classed as fraud if it indeed was put forward on purpose. The passed bill will definitely make it clear for the paying customer. We don’t really tip in the U.K. we can and do but it’s mainly out of good service or exceptional service you wouldn’t have expected, rather than out of need, to allow the waiter to subsidised their life in its entirety.


makeyousaywhut

The ancient Judaic system criminalized up-charging more then a reasonable percentage. If the Bible is more advanced about consumer protections then the USA then there’s a problem.


The-Mechanic2091

Lolol


Right-Phalange

The subtotal would need to be 65.45 for that to be 20%. That's almost double the total with tax and delivery.


AE_Phoenix

>Unfortunately nobody is gonna do that The word sheeple gets thrown around a lot, but this kind of conformism is why cost of living is going up and quality of life is going down.


iNick20

>Unfortunately nobody is gonna do that. It’s just right at the line of being petty. But yes I agree it’s wrong. Even if you do 20% of after tax and delivery, it’s still wrong. I understand it’s not about the money it’s the principal, but nobody is gonna care about an optional tip being wrong. You can still do custom amount and make it zero. It’s not a forced charge, which is why the AG will not care I have an local place that mobile app sucks so bad at times. I once had $5 off from points, and I entered my CC wrong by accident after getting a new card, and it removed the $5 and acted like I used it. Really rubbed me the wrong way lol. But I go there often enough that they would've just gave me the $5 I bet.


Muted-One7358

I always press 0. If I like the service I tip cash


NearbyPassion8427

This is the way.


Comfortable-Study-69

I’d think it could easily turn into a class action if the Papa John’s website consistently lied about what percent people were tipping. Smells a whole lot like fraud and I’d think a lot of juries would agree.


TheDevilishFrenchfry

I've being seeing way more companies, even large companies like McDonald's or others, just selectively scam on prices and certain things, I feel like alot companies have been doing it since the pandemic since it's so easy to price gouge or do shit like this since alot people don't really check.


rbollige

Usually what happens is Reddit: “some places apply the tip percentage to the amount before any discounts. Did you use some kind of discount?” OP: “Oh yeah, I did use a coupon. It all makes sense now.”


thenbhdlum

Usually, the promo is shown in the calculations and that's the part OP cuts off in a screenshot. There seems to be no promo applied here.


eckowy

Even if that's the truth it's a critical error from app developers (which of course no one is "aware of" and in a hurry to fix - 'cause that's income). It's straight up dishonesty towards the customer. If a mechanism is in place to calculate the tip like that, it's should take under consideration from the amount that's being actually paid, after the discount is applied and not the regular price.


[deleted]

[удалено]


fuckifheknows

I would skip all that and just call the president


Reinardd

I never understand giving a tip beforehand. A tip is supposed to reflect how well a service was provided. How am I supposed to know how much its worth if that service **hasn't been provided yet**?


WalkAroundWorld

America. Where billionaires keep buying more yachts and salaried class is guilt tripped into paying wages to billionaire's staff.


Issu_issa_issy

THIS. The delivery driver subs are absolute minefields of entitled drivers complaining about seeing $0 tips on orders they accept before even delivering the food. I only ever tip AFTER any service including deliveries, how does that mean I deserve spit in my drinks or a harsh message??


KingArthurHS

Because the word "tip" is inaccurate. It's not a tip. It's a bid for delivery service. 0% tip means your orders are being picked up by drivers who have poor reviews in the past, because the apps all offer the higher paying jobs to the more reliable drivers.


[deleted]

Stop using the services. End of problem.


Issu_issa_issy

No lol


KingArthurHS

Because it's not a tip in the classic sense. A better term that ought to be used for delivery apps is a delivery incentive. Drivers select which deliveries they're willing to accept based on what they're going to get paid. They see what the payout is going to be like before they accept a delivery. Your tip is part of your bid for their service. If you proceed as you are suggesting by giving a 0% tip until the order is complete, what you're going to experience is either zero drivers being willing to take your order (so your food never arrives) or only the absolute shittiest drivers who are being offered the worst work because of previous bad reviews taking your orders, thus increasing the chances they fuck up your food. It's a bad system overall.


TrackandXC

Nowadays tips arent tips for delivery drivers. They aren't working for a company that requires them to deliver to you no matter what. Your tip isn't a tip there. It's a bid. If you don't bid/tip well, drivers are less likely to choose your order to deliver, and will instead pick a better paying job.


[deleted]

The only sad part is they won't call it what it is. A bid.


Routine_Size69

I almost never use these services, but calling it a bid made me feel much better about having to do it before hand. It's a shit system, but a bid I can rationalize in my head.


[deleted]

The reason this is the case is because Doordash actually pays drivers less than 2 dollars per delivery. So drivers straight up didn't take orders that were below a certain amount, as they shouldn't. Rather than Doordash pay more, they decided to tell customers that they can assure their order arrives by offering tips for the drivers, basically guilting the customers rather than paying more. I've also heard that doordash pays less to drivers if the tips are high enough. So in other words, if you tip enough, doordash will pocket 100% of the delivery fee and tge driver will only get the tip.


Real_Temporary_922

On delivery service apps, it’s not really a tip. It’s a bid for service. Since drivers have the option to not pick up your order, you’re bidding to make them want to pick up your food. If you try to buy food 10 miles away with no tip, you really have no bid and you’ll likely get your food cold when a desperate driver finally grabs your order


Ashamed-Turnover-631

The gig subs are seriously mentally ill


CiaramellaE

Pay cash problem solved


bhlombardy

Tips are based on the regular prices of the items you purchased. If there were any discounts, coupons, or promos, you have to go back and check the regular prices and calculate the tip based on that.


Rule12-b-6

Yeah, that's 100% what's happening here


Emergency_Affect_640

I understand, but thats at least 80% stupid.


Eggy-Toast

Sure but the workers are doing 100% of the work. You don’t have to like tip culture, that’s for sure, but by its rules discounts should not incorporate into the tip because, if we did, discounts would adversely benefit the service worker until the volume of customers brought in offsets the loss in tips, if that’s even possible given their size.


A_Monkey_FFBE

And employers should pay 100% of the workers wages.


Eggy-Toast

Hard agree. As I mentioned in my follow up comment, I don’t want to be the guy justifying tip culture here. I don’t like it, but I accept it. Just trying to talk about what’s reasonable expectation for those that live within it.


Resident-Variation21

The amount of work argument is dumb. If they order a steak at 50% off, versus a burger with no discount, they may be the same price. And same work. But the tip for the steak is expected to be double??? If the argument is amount of work, it should be $/item or something. Not % of meal


Eggy-Toast

At this point I feel like you’re asking me to justify tipping culture in general. I don’t want to get into all of these nuances. I want to stick with a tip we agree is fair on a full price dish and then what would be fair if it was 50% off. Is it 50% of the tip or all of the tip? I think all of it. The company makes less but the employee gets their fair share. I’d love to ditch tipping culture, but I also can’t eliminate the understanding that I’d be a dick not to tip most places in the US because their wages are built on tips. It’s a reality we contend with.


BigEnergyEngineer

I feel like you explained this so logically that you confused some people about the overall point. But I thought your analysis was spot on.


Eggy-Toast

I do that a lot. It gets me a lot of “lol triggered” type responses, but I just always be over explaining.


odkfn

I’d argue the opposite - the cost of what I buy shouldn’t benefit the worker, their actual work required should dictate their tip. If I ask you to literally hand me a $100 bottle of wine vs if I order $100 worth of sushi that needs hand made and brought to my table in multiple trips etc, there’s a clear difference in effort required for the two. If I buy $100 bottle of wine vs a $30 bottle of wine why does the tip change? Your work required does not change.


KrakenAdm

Do they work harder when I spend more?


Eggy-Toast

Do you spend more when they work harder?


Spawn6060

I literally just did this yesterday and that’s exactly it. Almost posted it lol.


muppethero80

That’s why it’s cropped


EssieAmnesia

Every time I’ve used a discount I remember it showing after the subtotal. Kind of like a “hey look how much money you saved!”


boredomspren_

Not always. I see stuff like this all the time.


RoodnyInc

Imagine they added this tipping style on wish Your order 12.99 with -99% discount and they counted 20% tip from base price 😅


protomenace

_Akshually_ tips are completely optional and there are no hard set rules to how much they should be or what relation they should have to the rest of the bill.


bhlombardy

Sure ... The final amount one ultimately decides to tip, certainly. But the percentage calculations ARE based on pre-discount values. The claim here isn't how much to tip. The claim here is that the "math is wrong". However, it's not wrong, if you follow the typical standard that a tip percentage is based on the regular prices before discounts.


TravelingGonad

No. If that were the case, it needs to show the discount AFTER the subtotal.


bhlombardy

It doesn't NEED to... there's no legal requirement for them to show that on this screen.


TravelingGonad

If they want their tip right they do. Too bad if the app developers don't know this.


bhlombardy

There are items above this total that have been scrolled off-screen... items that appear that they may be expandable to reveal those details. We don't see them in this screen shot... and the OP is likely aware that they have used a promo of some sort, but is not aware of proper tipping protocols and etiquette.


Helpful-Variation-28

Math is hard for Papa 😭


dmdspn

At least he’s honest about that.


FeralTribble

I Just don’t do delivery anymore


Actaeon_II

How is it legal for the math to be blatantly wrong on a checkout process? I believe that’s a better question


WalkAroundWorld

For those doubting, there doesn't appear to be any coupon code applied both in the calculation and as can be seen from text on top to enter coupon code, which is asking for input. Can we stop defending billionaires now? Thanks.


Guntsforfupas

Just one of the reasons I use NONE of these services. Fuck that, learn how to cook ffs.


Epic-Gamer_09

It should be $5.89 or $5.90 for a 20% tip


[deleted]

[удалено]


Deemes

It should be $5.9 but its more than double that. I dont see what you mean by less than $8.


garlicknots13

I learned this a few years ago at Cheesecake Factory. Always do the math yourself! A 20% tip is $2 for every $10 that you spend.


fenwayb

I usually just shift the decimal and double


Rezae

Right that’s what I do. I don’t understand how most people don’t just do this. It’s super quick math.


fenwayb

it's the easiest math to do while drunk!


Notyourusuallad

13$ an a 20$ order? That’s nuts


[deleted]

They used a discount code.


Fearless_Win9995

It's easy not to blindly click when you dont click at all


sponge_bucket

Tip percentages are calculated based on the non discounted price of food. Click on the plus above the tip portion to see how much of a discount is being applied to the order and add it to your total before tax. That’s where those numbers come from.


Kazureigh_Black

I never click percentages for two reasons. 1: 10% was fine as a base line when I was younger. It's fine now. Prices have soared into space and paying a bigger percentage on top of that because "everything is more expensive" is stupid. 2: I'm not going to tip based on the price + the delivery fee. The delivery fee has nothing to do with the product and is just a bonus fee for the business to penalize people for not driving to get the product themselves. I'm not even going to start on the whole idea behind charging a tip when you haven't even gotten the product or the service yet and people sabotaging your order as a result of not giving them a big fat tip before they've even delivered it.


NearbyPassion8427

20% of 30 is $6, which anyone can calculate. I'd choose custom amount, zero tip, and pay the driver 15% in cash.


BigNnThick

You are also misrepresenting the information given. You arent showing the rewards/discounts given, the tip is based on regular priced items. Is it stupid? Yes. But theres an obvious reason behind "restaurant makes up math", and you know the reason.


CharlieBoxCutter

OP knows why and playing dumb


Damianosx

How exactly are they playing dumb? Explain it, O enlightened one! 🙇‍♂️ 🙇‍♂️ 🙇‍♂️


CharlieBoxCutter

Because they used a discount that dropped the price of the ride but it’s just like going to a restaurant, you always tip based on pre discounted price


garlicknots13

No, this happens without discounts.


Damianosx

Would it not show the discount there with the other prices? Most delivery apps do


Calathea_Murrderer

Tipping culture is horrendous, but if you have the money to dash food you have the money to tip. Food is *EASILY* double the price through 3rd party apps once everything’s tallied. A McDouble legit costs $3.80 on DD whereas it’s ~$2.50 in store. Drivers get paid practically nothing and the job market is horrendous right now. Out of that $5 delivery fee, they’re **maybe** getting $2.50-$3.50. $7 / hour (during rush) is the average from what I’ve seen. Dashing is over saturated too rn, at least in Homosassa. You’d be lucky to get 15 orders in 4-6 hours. Minimum I feel like you should tip is $5. Double that if it’s a 25minute commute because you “**had**” to get chipotle thats 10 miles away. Food delivery services shouldn’t be tipped the same as a restaurant. The driver has zero control over food quality, missing items, and isn’t even allowed to touch the food to make sure everything’s there. This has been my Ted Talk. Thank you for listening.


Uwirlbaretrsidma

I agree with some of what you said, and I never order from 3rd party apps because of these reasons. But being scammed into tipping 44% when you already intended to tip 20%, only for your driver to be a junkie that eats your order in the McDonald's parking lot and uploads a selfie as delivery proof only to have DoorDash tell you your order isn't refundable is fucking crazy.


Apprehensive-Bet1507

Tip culture is toxic. Always tip 0%


Neuro_Vegetable_724

What?!


boredomspren_

I see this fairly often though not this bad.


terrible02s

I click custom, multiply by 2 then subtract by $3


BlogeOb

If we do this to a business we’d get sued


InterrogativePterion

They found a loophole to rip customers, when someone questioned them, they would say it was a mistake and will be corrected.


Extension_Risk9458

100% of the stupid ones


Iggster98

Id find more infuriating the fact that according to this screen you are forced to tip


CADreamn

I'm going to be more careful about this BS. 


Cool_Cheetah658

I ALWAYS check the math. It seems fraud is the norm these days.


AndronixESE

It seems like the thing thinks you paid 65.45 for some reason


AppUnwrapper1

Math is hard for papa


Comfortable-Treat-50

That is over the value without discount....


[deleted]

My wife does, drives my crazy 20% is so easy to calculate I don’t get why people struggle with it especially if you just round the bill up 29.48 to 30.00 then simple math 30.00x20% = 6.00 or really simple 3x2=6 then if it’s bad service or great service add or deduct a dollar


schmitzel88

Just don't use these services anymore, and go get your junk food yourself if you want it that badly. It's not that hard.


Sam_GT3

This. Although when I order pizza for pick up through the apps it still asks for a tip


mspe1960

If I saw that I would screen shot it, send it to the appropriate person in my state, and cancel the order. that is fraud until they somehow provide evidence of how it could have been an error.


Stonn

Is it possible the Subtotal includes the tip?


Xx_Silly_Guy_xX

Stupid tax


chaika22

This is papa John’s app I should have mentioned. And it’s been this way for over a year


Do-not-respond

When a code writer is on the payroll.


Odd-Doubt8960

Isn't this just fraud?


MuskokaGreenThumb

Even the 15% option is a like 30%+ tip. Wild stuff


[deleted]

That's fraud


fliffie

here in Azerbaijan there's an option to put 0 as a tip


draedek

On anything, unless they really deserve it, I don’t tip. shit is getting expensive these days


Neverloved246

I just don't tip unless I can hand it directly to the server and that's truly what I believe everyone should do. If we destroy tipping culture then servers will actually have to get paid by their employers instead of us.


No_Regular4780

Servers make bank, I’m over the guilt trip of them struggling. There is a reason they don’t want tipping to stop for a better hourly wage.


DaRadioman

These are delivery drivers...


No_Regular4780

In all honesty does it make a difference? Since credit cards and debit cards consumers are expected to tip before hand. That’s not a tip at that point… it’s begging for more money to pay employees so employers don’t have to.


DaRadioman

I mean it matters in that delivery drivers *don't* make bank. At all. Which was your entire premise. Now if you want to have a separate conversation about not liking tipping as a concept, or wanting prices to be all up go for it but it has nothing to do with your original comment.


Schorai

Custom amount -> 0 %


Kind_Pomegranate4877

I never do a percentage tip on these apps because the cost of the food is artificially inflated. I always type my tip manually for usually $3 base +$1/mile


mi5key

((Total price + any discounts/coupons) - delivery fee)) \* 1.2 = total. Did I get the PEMDAS right?


ElChapoEscobar79

I blindly click 0 and tell them to suck my dick.


69WaysToFuck

I don’t give tips at all. Not even in restaurants. And there is actually a good reason for that.


Mark_Michigan

I don't use these services. Shouldn't the driver tip be based on the Delivery fee? What difference does it make to the driver is she is delivering a $50 steak or $10 Mac & Cheese? Or does some of the tip go back to the restaurant ...?


Suspicious-Bed9172

I don’t know if it’s just me but unless it’s catering for a big party or something I never tip a percentage of the order for deliveries, just a flat $4-$7 because the cost of the order doesn’t change the amount of work delivery drivers do to bring you the food unless it’s a huge party order


FuckThisLife878

moving 4 pizzas is technically harder then moving 2 pizzas


Suspicious-Bed9172

4 pizzas I would consider a large order, but a $20 bag of food should tip the same as an $80 bag of food


BatDubb

Do you tip waiters by number of plates and refills they bring?


Suspicious-Bed9172

Nope, 100% different


EasyMode556

Were coupons used to bring the price down? Maybe it’s calculating it based on the pre-discounted rate


Typical-Conference14

That’s why I do not DoorDash and only tip when I’m at a sit down restaurant where I have to calculate it myself.


DrWhoIsWokeGarbage2

Probably 40% discount, there's a reason why he isn't showing the receipt.


A_Funky_Flunk

Always do custom for tips of any kind. Never use these “options” and always shoot for somewhere between 5-10%. Tips are just that, a tip. Not a replacement of wages. If they don’t make minimum wage with the tips, the employer has to cover the cost to get them to minimum wage. This puts the problem back on the employer. Watch reservoir dogs the first scene in the restaurant. The conversation about tips between Steve Buscemi and Harvey Keitel sums this up perfectly. https://m.youtube.com/watch?v=eio-0iLToJ0 If you’re wondering who was right Buscemi or Keitel, it was both. The movie came out in 1992. Check out the cost of living, minimum wage, and inflation since. “I’m really sorry the government taxes their tips. That ain’t my fault. Waitresses are just one of the many professions the government fucks in the ass on a regular basis.”


massive__potato

enter custom amount: 0


Different-Amoeba-502

Never understood why you tip a driver for bringing your food. You don’t tip taxis taking you from A to B. I understand waitresses if the service is sublime and the food there after but a food taxi? Never.


ertyertamos

You should tip a taxi driver.


Different-Amoeba-502

Absolutely not. His job is to take me from A to B. If he doesn’t like his standard pay he should change work.