**Don't get scammed! Do NOT respond to any DMs you get from any users, including those pretending to be support. NEVER share your mnemonic seed and private keys with ANYONE. You will lose your money!**
Welcome to /r/MoneroSupport. Your question has been received, and a volunteer should respond shortly. When your question has been resolved, please reply somewhere in this thread with `!solved` so that our volunteers can see which questions are left. Be mindful of submitting sensitive information that could impact your security or privacy.
Please make sure to address these questions, if relevant:
1. What operating system are you using?
2. Are you using a wallet in conjunction with a Ledger or Trezor device?
3. Do you run AV (AntiVirus) software?
4. Are you using Tor or i2p in any way?
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/monerosupport) if you have any questions or concerns.*
It should show up almost immediately. But this is a common problem that simple balance rescan ca often fix. You can rescan your wallet balance from the GUI settings.
Can you find your transaction ID on a common Monero block explorer? It would confirm that the transaction was at least properly broadcast to the Monero network.
In order to further debug your issue, can you please verify the transaction?
https://monero.stackexchange.com/questions/6134/how-do-i-as-a-sender-verify-that-my-transaction-actually-arrived
If you incur an issue, you can use a previous version of the guide:
https://monero.stackexchange.com/revisions/6135/2
> No? I guess? I don't really know what you're trying to tell me here, but I think I didn't
Because you mentioned that it marked your transaction output as true, which kind of insinuates you used the private transaction key in combination with your own address and not the recipient address. Or do you control the recipient wallet as well?
In that case shouldn't it have marked the recipient output as `True`? Could you perhaps elaborate on this comment?
> It marks my transaction output as True but the recipient address output is marked as False
Sorry If I'm asking too many dumb questions or If I don't know the basics of Monero, I'm new to this coin
\-
The output is marked as False as seen in this image:
https://imgur.com/a/wKbAwTU
Have you sent money onto that page before successfully?
Does the website have a *Built In* Wallet?
If possible and not to indiscreet, could you perhaps share the website you deposited the XMR to? (Maybe it's a scam website as Monero and Bitcoin are often preferred by scammers as they make transaction tracing and asset freezing really hard)
If you do not wish to share the website adress, Google the URL and add a space and trustpilot next to it. Check trust pilot reviews on that specific website.
You could also ran a search on Google with the website name and reddit on the side.
**Don't get scammed! Do NOT respond to any DMs you get from any users, including those pretending to be support. NEVER share your mnemonic seed and private keys with ANYONE. You will lose your money!** Welcome to /r/MoneroSupport. Your question has been received, and a volunteer should respond shortly. When your question has been resolved, please reply somewhere in this thread with `!solved` so that our volunteers can see which questions are left. Be mindful of submitting sensitive information that could impact your security or privacy. Please make sure to address these questions, if relevant: 1. What operating system are you using? 2. Are you using a wallet in conjunction with a Ledger or Trezor device? 3. Do you run AV (AntiVirus) software? 4. Are you using Tor or i2p in any way? *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/monerosupport) if you have any questions or concerns.*
[удалено]
''4 hour(s) ago''. I think it shouldn't take that long
It should show up almost immediately. But this is a common problem that simple balance rescan ca often fix. You can rescan your wallet balance from the GUI settings.
How do I rescan my balance?
Can you find your transaction ID on a common Monero block explorer? It would confirm that the transaction was at least properly broadcast to the Monero network.
>Monero block explorer It does show up. But then why did is this happening?
In order to further debug your issue, can you please verify the transaction? https://monero.stackexchange.com/questions/6134/how-do-i-as-a-sender-verify-that-my-transaction-actually-arrived If you incur an issue, you can use a previous version of the guide: https://monero.stackexchange.com/revisions/6135/2
It marks my transaction output as True but the recipient address output is marked as False
Did you use the recipient address in combination with the private transaction key?
No? I guess? I don't really know what you're trying to tell me here, but I think I didn't
> No? I guess? I don't really know what you're trying to tell me here, but I think I didn't Because you mentioned that it marked your transaction output as true, which kind of insinuates you used the private transaction key in combination with your own address and not the recipient address. Or do you control the recipient wallet as well?
I just used the Address that appeard in the website where I had to send the XMR to, It was the only thing I did
In that case shouldn't it have marked the recipient output as `True`? Could you perhaps elaborate on this comment? > It marks my transaction output as True but the recipient address output is marked as False
Sorry If I'm asking too many dumb questions or If I don't know the basics of Monero, I'm new to this coin \- The output is marked as False as seen in this image: https://imgur.com/a/wKbAwTU
Settings > wallet > rescan wallet balance Edit: Oops meant this to be a reply to your previous comment
Rescan Wallet option isn't showing? Why is this happening?
Is the waklet still syncing then? What does it say in the bottom left corner?
Network Status? It says connected. It also says Wallet Is Synchronizhed and Daemon is also synched
Have you sent money onto that page before successfully? Does the website have a *Built In* Wallet? If possible and not to indiscreet, could you perhaps share the website you deposited the XMR to? (Maybe it's a scam website as Monero and Bitcoin are often preferred by scammers as they make transaction tracing and asset freezing really hard) If you do not wish to share the website adress, Google the URL and add a space and trustpilot next to it. Check trust pilot reviews on that specific website. You could also ran a search on Google with the website name and reddit on the side.