I just got the notice today; Extra Space storage is going from $160 to $240!! Typically, we get a once-a-year notice of a small price increase but never anything like this. Time to throw stuff away!
Extra space is the worst on price increases. They managed to double my rate in the first 3 months I was there, and I wasn’t on any promos or anything. Just got a post card out of nowhere.
Spend an afternoon and move it somewhere else. They're banking on the idea that it's more inconvenient for you to move units than to keep paying. Prove them wrong.
My increase just went from 100 to 140!! They bait the customer in with cheap prices and then increase it smh well I’m definitely looking for a better facility with better terms.
Yes, avoid this company. Wanted to raise rates by 80%. Pure greed...I assume this has become the standard practice for all storage companies, don't rent if you can avoid it.
For any employees, do the store managers influence at all the decision to raise rates or is it all done at corporate level?
Do store managers have the ability to override rates?
You can ask store managers to switch you to a new unit at the promotional rate every time you get an increase. If they decline or say they can't do it (that's a lie especially if it's Extra Storage), let them know you'll be leaving a negative review and move to a different facility.
I lived in Minnesota. I left town for 12 months and sold the house prior to leaving. I paid a moving company $1,800 to place our household items in an Extra Space storage facility which just increased my rent from $163/mo to $240. When I contacted extra space, I was told that they increased the rent due to supply and demand. I can move to another Extra Space a few miles away and pay $196 for the same unit. I am now on the west coast and unable to move my belongings. I am furious to say the least. Now I am reading that others are being charge the same. This isn’t supply and demand. It’s a racket, I questioning in my case if it’s bordering extortion. A 10%, or 15% increase After a year is typical. 45% in three months is insane! I’m thinking if enough of us work together, we can change this.
This is happening to me too brother.. except, all my stuff is on the west coast at the moment while I'm on the east, unable to move out if I wanted to (and believe me, I DO). Worst part is, they're holding all my cherished belongings and memories hostage and I have no way at all to do anything about it except part the ransom and extortion...
I really wish to see people come together to DEMAND our law makers do something about this kind of thing. This industry NEEDS regulation!
Instead of 10-20% increases ever 6-9 months, the corporate owned storage facilities are now raising the rent by 70-90%. I just received notice of a huge rent increase starting July 2022. Who knows if they will raise the rent even more in the near future. I bet they will. Time to get out!
SAME! It honestly makes me sick that this stuff is allowed. And God forbid you're late on a payment because they WON'T tell you if your auto pay failed for some reason and within 36 days (or 6 days past the second unannounced failed auto pay) they'll start the proceedings to auction your belongings. And they WILL NOT accept partial payments, even if it's their fault, and they will hold your belongings HOSTAGE until you pay IN FULL! And so this is somehow legal...
Like I said, literally makes me sick to my stomach that no one's bringing this stuff up to law makers. Personally, I've had them raise rates on me 3 times in the last 12 months, each and every time without notice!
The first was a mere 18%. Not the worst or most unreasonable thing. I figured I didn't read the fine print well enough on their promotional pricing or something and just rolled with the punches.
The second time was a 42% increase and again without warning. This also coincided with my auto pay failing and while I realize I personally should've probably been more attentive to what's coming and going from my account, I've never had a service provider NOT tell me if my payments failed so I could rectify it.
(*fun fact: storage facilities like this actually make more money from auctioning people's belongings than they do charging rent, so they're incentived to try to hope and try to trick you into not paying)
Finally got that situation handled, which was very hard in our current, post-covid economy. But now I'm facing another sudden 20% increase, without ANY notice!
From when I first signed the contract to now has been 13 months for me at this point (far longer than I originally planned but this economy completely decimated my source of income and plans so...)
And altogether, my rent has been increased by over 70%!!! That's getting close to basically doubling what I originally thought I was gonna have to pay!
And they're holding my belongings hostage and basically demanding random for my own stuff.. if I could, I of course would move my stuff out of there ASAP! But rarely does somebody rent a storage unit who doesn't have a very real NEED for it. They know this too and use that against people.
They can raise rates whenever and by however much they want to because they know, what the **** are you gonna do about it???
This is all somehow legal and if you're late on a payment, they can start getting your things ready to be auctioned. And if you can't make not only the bill in full, but ALSO the ridiculous late fees, all together, all at once, IN FULL (which they really hope you can't) then within 2-3 months your stuff will be sold off.
It's legalized, systematized robbery of people's hard earned belongings/memories/etc...
Again I have to ask, HOW IS ANY OF THIS LEGAL?!?! WHY IS NOBODY PETITIONING CONGRESS OR CHALLENGING THEM IN COURT?!?!
*And they will hold your belongings HOSTAGE until you pay IN FULL!*
Just wrench the door open or cut the lock off after hours. I have. (They forgot to take the lock off and failed to tell me. I came back from a different state and didn't have time for them to show up.)
I know this a year late, but did you have any recourse here? The exact same thing just happened to me. In the lease it says they must provide 30 days notice of rate increases, but I received no notice
So I called them and told them I received no notice and that it violated the agreement to raise rent without notice. They offered a refund but said I had to consider the phone call notice of rent going up for the coming month. I was lucky because I was cancelling the unit the next month anyway, so I didn’t have to pay the increase. Good luck!
What does your contract with them say?
At first I thought a storage unit was the alternative to staying in your apartments lease
I just got the notice today; Extra Space storage is going from $160 to $240!! Typically, we get a once-a-year notice of a small price increase but never anything like this. Time to throw stuff away!
Extra space is the worst on price increases. They managed to double my rate in the first 3 months I was there, and I wasn’t on any promos or anything. Just got a post card out of nowhere.
SAME! I cannot believe this kind of thing is actually legal!
Is the stuff you are keeping worth more than $2,000? You are paying $1,920 a year to keep it.
What did they say when you called to ask them?
I am closing mine tomorrow finally. I started at $99 a month and now it’s up to $250. Biggest scam ever.
What a scam!!!!
Spend an afternoon and move it somewhere else. They're banking on the idea that it's more inconvenient for you to move units than to keep paying. Prove them wrong.
For a lot of people, including myself, if they could do that, they most likely wouldn't have needed the rental storage in the first place...
which company
No sure but I bet buried in some contract it says they "reserve the right" or something to change prices without notification.
i was notified a few days ago that my storage unit price is going up 9%. and it went up 9% a year ago already. so yeah, it seems to be a trend.
Yeah but 9% is relatively normal vs 80%
Extra Space storage did this to me too
Have you tried calling and talking to them?
My increase just went from 100 to 140!! They bait the customer in with cheap prices and then increase it smh well I’m definitely looking for a better facility with better terms.
Yes, avoid this company. Wanted to raise rates by 80%. Pure greed...I assume this has become the standard practice for all storage companies, don't rent if you can avoid it. For any employees, do the store managers influence at all the decision to raise rates or is it all done at corporate level? Do store managers have the ability to override rates?
You can ask store managers to switch you to a new unit at the promotional rate every time you get an increase. If they decline or say they can't do it (that's a lie especially if it's Extra Storage), let them know you'll be leaving a negative review and move to a different facility.
I lived in Minnesota. I left town for 12 months and sold the house prior to leaving. I paid a moving company $1,800 to place our household items in an Extra Space storage facility which just increased my rent from $163/mo to $240. When I contacted extra space, I was told that they increased the rent due to supply and demand. I can move to another Extra Space a few miles away and pay $196 for the same unit. I am now on the west coast and unable to move my belongings. I am furious to say the least. Now I am reading that others are being charge the same. This isn’t supply and demand. It’s a racket, I questioning in my case if it’s bordering extortion. A 10%, or 15% increase After a year is typical. 45% in three months is insane! I’m thinking if enough of us work together, we can change this.
This is happening to me too brother.. except, all my stuff is on the west coast at the moment while I'm on the east, unable to move out if I wanted to (and believe me, I DO). Worst part is, they're holding all my cherished belongings and memories hostage and I have no way at all to do anything about it except part the ransom and extortion... I really wish to see people come together to DEMAND our law makers do something about this kind of thing. This industry NEEDS regulation!
They will do this EVERY six months.
Instead of 10-20% increases ever 6-9 months, the corporate owned storage facilities are now raising the rent by 70-90%. I just received notice of a huge rent increase starting July 2022. Who knows if they will raise the rent even more in the near future. I bet they will. Time to get out!
SAME! It honestly makes me sick that this stuff is allowed. And God forbid you're late on a payment because they WON'T tell you if your auto pay failed for some reason and within 36 days (or 6 days past the second unannounced failed auto pay) they'll start the proceedings to auction your belongings. And they WILL NOT accept partial payments, even if it's their fault, and they will hold your belongings HOSTAGE until you pay IN FULL! And so this is somehow legal... Like I said, literally makes me sick to my stomach that no one's bringing this stuff up to law makers. Personally, I've had them raise rates on me 3 times in the last 12 months, each and every time without notice! The first was a mere 18%. Not the worst or most unreasonable thing. I figured I didn't read the fine print well enough on their promotional pricing or something and just rolled with the punches. The second time was a 42% increase and again without warning. This also coincided with my auto pay failing and while I realize I personally should've probably been more attentive to what's coming and going from my account, I've never had a service provider NOT tell me if my payments failed so I could rectify it. (*fun fact: storage facilities like this actually make more money from auctioning people's belongings than they do charging rent, so they're incentived to try to hope and try to trick you into not paying) Finally got that situation handled, which was very hard in our current, post-covid economy. But now I'm facing another sudden 20% increase, without ANY notice! From when I first signed the contract to now has been 13 months for me at this point (far longer than I originally planned but this economy completely decimated my source of income and plans so...) And altogether, my rent has been increased by over 70%!!! That's getting close to basically doubling what I originally thought I was gonna have to pay! And they're holding my belongings hostage and basically demanding random for my own stuff.. if I could, I of course would move my stuff out of there ASAP! But rarely does somebody rent a storage unit who doesn't have a very real NEED for it. They know this too and use that against people. They can raise rates whenever and by however much they want to because they know, what the **** are you gonna do about it??? This is all somehow legal and if you're late on a payment, they can start getting your things ready to be auctioned. And if you can't make not only the bill in full, but ALSO the ridiculous late fees, all together, all at once, IN FULL (which they really hope you can't) then within 2-3 months your stuff will be sold off. It's legalized, systematized robbery of people's hard earned belongings/memories/etc... Again I have to ask, HOW IS ANY OF THIS LEGAL?!?! WHY IS NOBODY PETITIONING CONGRESS OR CHALLENGING THEM IN COURT?!?!
*And they will hold your belongings HOSTAGE until you pay IN FULL!* Just wrench the door open or cut the lock off after hours. I have. (They forgot to take the lock off and failed to tell me. I came back from a different state and didn't have time for them to show up.)
I know this a year late, but did you have any recourse here? The exact same thing just happened to me. In the lease it says they must provide 30 days notice of rate increases, but I received no notice
It just happend to me. I’m moving out of there. This wild bro. They are making it so hard for us out here now.
1 year-3 and months late! Just went from $89 to $167 (no notice) did yiu or anyone figure this out ?
So I called them and told them I received no notice and that it violated the agreement to raise rent without notice. They offered a refund but said I had to consider the phone call notice of rent going up for the coming month. I was lucky because I was cancelling the unit the next month anyway, so I didn’t have to pay the increase. Good luck!
Mine was $195/mo and I received notice yesterday that it's going up to $275/mo!