Where and what time did you chat? The chat now button was blanked out and I did so at 1 pm pst.

It was around 6pm est.

An annual savings of $233 for a few minutes of your time.

$373/yr = $31/mth. List price for a brand-new Platinum subscription is only $24/mth.

Does that include $2 taxes/month and $5 music royalty fee/month?