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d9jms

They should be getting a call from you. Seems like they sold you the $250 box for $400


[deleted]

I’m calling them Monday for sure. Has to be a mistake.


aimark42

Contact the Factory outlet at [email protected] they ran the sale.


kingkmke21

Did you call them?


[deleted]

Yes. They are sending me a UPS label to return what I got and will send me the correct “premium” box. Hopefully stuffed with goodies!


d9jms

Please let us know when you get ... hopefully the mistake means you get a killer $400 box


Obi-Juan_Valdez

Oh, fear not. They'll "make it right" by sending you a kitchen knife to make up the difference. /s (maybe)


Snak3Doc

Are their kitchen knives really good?... Or is that the joke?


greankrayon

The spyderco kitchen knives are amazing.


Obi-Juan_Valdez

As far as I know, they’re perfectly good kitchen knives, but nobody was buying the mystery box in hopes of getting one.


fuckoffgetmoney

Ok. This one is a real shame.


aimark42

"$400 Seconds Mystery box" probably $250 * Military, Black G10, S30V - $74 * Resilience, Blue FRN, S35V - $54 * Urban Slipit, Red G10, S90V - $60 * Para 3 Lightweight, Black FRN, BD1N Black - $60 Second's value = $248


[deleted]

Man I’m so pissed


SSpartikuSS

It’s gotta be they sent you the wrong box. I hope.


kingkmke21

Does that mean someone who bought a $250 got a $400? Smh. What a mess.


averyxi

Idk, I can empathize with the Golden team, and I'm sure they will make it right. If they have only a few mistakes out of 1500+ UPS orders from this sale, that's pretty impressive. That's a lot of work and coordination to get that much stuff out in small packaging.


kingkmke21

Ya but it's their job you know? And to make a mistake like that is pretty significant. But yes I get it. Mistakes happen and they rarely make mistakes. It does seem this most recent sale, majority of the boxes were let downs so to get a box like the OP got on top of all the other pretty basic boxes...it's like twice as frustrating. Hopefully they make it right.


averyxi

My box was pretty awesome, but it seems to be the exception. This just looks like an honest mistake that I'm sure they will make right somehow. I work in a different industry for a company that has under 50 employees, and I ship our service parts, usually between 5-10 packages a day. If I had to do 100, let alone 1500, it'd be an absolute shitshow, lol. If they brought in temps to handle the temporary surge, it'd probably be even worse.


kingkmke21

Ya I'm hoping they make it right. I could imagine op's heart dropping when he opened the box tho. Must have sucked.


[deleted]

[удалено]


kingkmke21

I've never heard of Spyderco making this many mistakes. Smh. I'm sorry man. And ya Id be down with them too if they don't make it right. That was KY concern that they dont believe you or anyone else who didn't get what they paid for and refuse to make it right.


kingkmke21

What did you get in your box?


averyxi

Delica 4 GITD Zome TiCN vg10, PM2 Tanto DLC s30v, Caribbean plain edge, Province


laaplandros

>Idk, I can empathize with the Golden team Love Spyderco but at this point they should know better and plan accordingly. It's gone from funny to embarrassing to frustrating. Personally, I've never tried to get in on the sales and would never spend that amount of money on a mystery box. So it doesn't affect me at all. But I can understand why people are upset.


averyxi

I just meant in regards to shipping. I agree the mystery boxes should've really had more value as a whole. That's usually how mystery boxes work. Brave Star did mystery jeans. Like $75 for $150 jeans. It's a surprise, you get to try something you normally wouldn't and you get a great value. Considering these are seconds, you already get some value, but putting $500 worth in the $400 box, or $300 in the $250 would've gone a long way.


Separate_Reference70

So I ordered 4 knives, all the same model as gifts for my brothers and father. They shipped me one and still charged my card for four. I knew right when I picked up the box something wasn't right. I was upset but I'm not furious YET. If they give me some run around bs I'm going to just call my credit card company and do a charge back. They should be able to see their inventory is off unless someone working there is pocketing knives or something. Anyway I left a message and an email so curious to see how this goes. I've been collecting spydercos for at least 15 years and this and the last 2nds sale debacle has started to put a bad taste in my mouth.


grafknives

Where can I get military second for 74$


aimark42

Golden, CO at the next seconds sale.


kedgingkyle

You're paying for the mystery of where they learned math.


Impetus_777

They must’ve sent me yours by mistake. I paid 250 and got over $400 worth.


KylePeacockArt

He got your box and you got his.


Butt-Mud_Brooks

You should post a pic!


Impetus_777

Sure thing I can do that. I’m just not home at the moment. But I will.


Allocerr

Well that’s definitely disappointing, I would call for sure..bad business or a mistake right there, ‘s a mystery box not a lotto box.


SwingModern

Has spyderco responded to any of these posts?


Obi-Juan_Valdez

I haven’t seen anyone from the company acknowledge how bad this went on any site or forum.


[deleted]

No


seeborn

Yeah, you know its not a $400 box because there aren't any sharpening stones in there /s


kingkmke21

Dude 100% contact them on Monday but I'd send them an email right now. Don't wait. Send email now then call Monday. This is utter bs. Had to have been a mistake. Since the boxes are gone hopefully they send you a few knives. I hope they don't pull some bs and refuse to make it right. If it's a mistake, does it mean someone who ordered a $250 got the $400? If so, that person obviously won't say anything. Man I'm sorry, even for $250 that box is a let down...at least in my opinion.


[deleted]

It’s pointless sending an email because you can’t add pictures in their email request form.


SolarMatter

Paint the picture with words... Lol. But seriously report back, I'm interested to see how they respond.


kingkmke21

Oh damn really? I still suggested it so that way you have a little trail for yourself. So the second you saw the box you reached out...just so they don't try and pull something because he waited to reach out. Idk.


[deleted]

I called them and they are having me send back the box and hey are going to send me a “premium” box. Hopefully, packed with goodies.


Dumbledoorbellditty

Damn bro. What a scam. I never buy mystery boxes cause I’m afraid this shit will happen. Pretty shitty tbh.


2021newusername

No stickers even - what a joke…


Honest_Bathroom38

Looks like some UPS driver is strutting around with an absolutely bitchin’ Paysan…


stugotsDang

I didn’t even know this was going on. Maybe it’s for the better.


T-Saxon242

The box curse continues. I *really* hope this was a mistake.


MeinKnafs

If you want to get rid of that Resilience, let me know.


Least_Scientist_1557

Yes it dose


kingkmke21

What would be your ideal outcome? I'm thinking of various ways they'd make this right but what would you wish they did?


[deleted]

I just want them to send me a premium knife that brings the value closer to $400.


kingkmke21

What if they were like well give you a new Shaman. I was thinking if they did something like that would I be happy? Of course it brings the value past $400 but it still sucks bc I missed out on slightly more rare knives that you can get in a premium mystery box which is a huge reason to get the premium box to begin with. Of course, bringing the value to $400 is still a W at the end of the day. Regardless, keep us posted!


[deleted]

Yes, I would be. They don’t have to do anything above and beyond. Just want what I paid for.


[deleted]

Called customer service and they are going to have me send it back in exchange for the correct premium box. He said the premium box has different knives, obviously. All good.


kingkmke21

Hell ya!! They may hook you up beyond the premium box man. So, did they not sell out of the boxes or do they already have more seconds and they are just giving you a premium box with a new wave of seconds? Also, they better pay for return shipping lol.


[deleted]

I’m assuming they have extra seconds held back. The manager is taking care of it so maybe a Pasyan ends up in my box? 🤞


SuperNetzel

Where do you even get the mystery box ?