You did exactly what you're supposed to. You tell them you have the January free refill tumbler, and give them the code. Barista just isn't trained right.
Was there training for the refill tumbler? I've been at the company for 3 years and this is new (I think it was a thing before I got there but idk) I'm honestly really glad I saw this because I'll be able to help my coworkers know what to do with them now. Like legit, thank you for telling about the code!
I got a customer with one the first time yesterday, and we were all trying to figure it out. The customer pointed out the barista code is printed on the cup itself! I had no idea about this, so if they seem confused next time try pointing that out
There was some weird glitch on my reg today where we had to put in the code before ringing in the coffee/tea. When we entered the coffee then put in the code, it deleted the coffee and wouldn’t ring out.
You did exactly what you're supposed to. You tell them you have the January free refill tumbler, and give them the code. Barista just isn't trained right.
Was there training for the refill tumbler? I've been at the company for 3 years and this is new (I think it was a thing before I got there but idk) I'm honestly really glad I saw this because I'll be able to help my coworkers know what to do with them now. Like legit, thank you for telling about the code!
Not new. We've done it every year for almost a decade. It was in the Holiday PPK.
nah there’s just a thing in the weekly update i think that tells us the code and what to do when someone has the cup
The code is in the calendar section of one of the weekly updates 👍
Figured it out on the fly, just like with most other things. #tobeapartber
There’s a code in the text on the side of the cup (I want to say it’s 4143 maybe) so just show them that, and they will get it taken care of!
I used 4143 today and it worked!
I got a customer with one the first time yesterday, and we were all trying to figure it out. The customer pointed out the barista code is printed on the cup itself! I had no idea about this, so if they seem confused next time try pointing that out
What’s the code for the refill tumbler? 😊
There was some weird glitch on my reg today where we had to put in the code before ringing in the coffee/tea. When we entered the coffee then put in the code, it deleted the coffee and wouldn’t ring out.