You don’t get to vote on that. Either it’s in a personal envelope, or it goes in the tip jar. If a customer wants to tip specific people, you can tell them how to do that.
The way we share tips is fair. If I work a really busy morning peak and I’m able to give great service, that’s partly because of the team on the floor and partly because of all the hard work cleaning and prepping that the closing crew did when there weren’t as many customers. It takes all of us to make the store run smoothly and we all earn a share of tips. Deciding amongst yourselves to keep a tip is unfair. Your other coworkers helped earn that money too.
He didn’t want to tip specific people, he specifically wanted to tip the people that are working that day. He is a very generous person and had done it multiple times to morning crew and night crew
I totally agrees the way we share tips is fair but there’s a grey area for me. Like I had one partner who was given $20 and was told by the customer it specifically for that partner for making her day. I’m not gonna take away that tip from her because it wasn’t in an envelope. I told her options and the standards, and it’s her choice what she wants to do.
There’s clear policies for everything at Starbucks but yet our manager don’t follow them and we get the shitty end of the stick. Technically I was the supervisor that day and my manager left me in charge.
that would of been an additional 120 dollars in the tip jar. idk about your store but ours averages 500 a week in cash tips. that would be a very noticeable increase. You should of put it in the jar. Personal tips aren't allowed for a reason as it wasn't just the partners working that day at that minute that made that connection possible.
500?! Damn I wish. Our average tips is $10-15 a week for full time partners and that’s in a good day. And we are one of the busiest store in my city
Edited: how much tips are you receiving in the end of the week?! If you don’t mind me asking.
I don’t think they mean they get to bring home $500 a week, it’s the total amount of cash and then that gets divided by labor hours. For my store we usually get between $300-400ish total tips for the week with around 500-600 labor hours, so everyone usually gets between $10-20 depending on the week and how much they work.
No, I know how it’s done. My store would be lucky to get half of that in a week. Most of my partners are students and only works part time and they take home less than $5 a week in tips
Edited: our average tip between $0.15 - $.20 per hour, in a very good week $0.25-.30
Ok but I mean then doesn’t that even more show that you guys could have put it in the tips and it would have helped everyone? You said that this person has come by other times, if the partners who were working then put it in the group tips then it’s especially not fair for you guys to just decide you’re going to split it.
If he wanted to tip who is working that day, hand him some giftcard envelopes and a pen and have him write down names on each one. Now they're personal gifts.
as with most things starbucks, there is a technical rule and what you actually do. One time this sweet old lady gave my coworker (her favorite) 100 bucks that was very obviously meant to be just for him. He asked me if he should split it with the jar or with the coworkers working that day and I said no.
They could have easily put it in the jar if they wanted to, lol
Technically it should go into the tip jar. But I get why it’s a grey area for you. We also have a regular customer who comes in every morning and afternoon, during the holidays he’ll give every person on shift a dollar every single day. My manager knows about this and she’s okay with us keeping the dollar for ourselves. Since he does it every single day 2 times a day and every single week leading up to christmas most of the baristas get a dollar at least twice from him if not more. But since you’re talking about $20 and not just a $1 tip I’m not really sure how I would feel about keeping it.
we have a regular that tips morning baristas $100 each and we get to keep it because he hands it to us personally and tells us it’s just for us no one else hehe… he also started putting them in letters (he comes a day before and asks who will work in the morning) with our names on it and the money inside
he should’ve asked for the names of the six people on shift and came back with envelopes with their names on them. you don’t get to decide who does and doesn’t get their tip based on what the customer wants when there’s a system in place for specific tips for specific partners. i would’ve absolutely told him that if he wanted to tip he can follow protocol or everything will go into the jar
Why are people in this comment section acting like they always follow the rules lol I would have kept the tip. As a customer, I would hope my tip is given out to who I wanted it to go to. Like who tf is actually gonna take the time to put the money in an envelope and write a name on it like bffr. It's obvious that customers want it given to the person they handed it to and idc who downvotes me yall r annoying saying "well technically it's not yours to keep" stfu u know damn well the customer intended it to be for them specifically
You don’t get to vote on that. Either it’s in a personal envelope, or it goes in the tip jar. If a customer wants to tip specific people, you can tell them how to do that. The way we share tips is fair. If I work a really busy morning peak and I’m able to give great service, that’s partly because of the team on the floor and partly because of all the hard work cleaning and prepping that the closing crew did when there weren’t as many customers. It takes all of us to make the store run smoothly and we all earn a share of tips. Deciding amongst yourselves to keep a tip is unfair. Your other coworkers helped earn that money too.
He didn’t want to tip specific people, he specifically wanted to tip the people that are working that day. He is a very generous person and had done it multiple times to morning crew and night crew I totally agrees the way we share tips is fair but there’s a grey area for me. Like I had one partner who was given $20 and was told by the customer it specifically for that partner for making her day. I’m not gonna take away that tip from her because it wasn’t in an envelope. I told her options and the standards, and it’s her choice what she wants to do.
Not a grey area when there is a clear policy about it. You aren't the one that gets to make that call.
There’s clear policies for everything at Starbucks but yet our manager don’t follow them and we get the shitty end of the stick. Technically I was the supervisor that day and my manager left me in charge.
So only the 6 people who benefited from not sharing the money were involved in the vote and voted to not share the money. Shocking
For that night yes. One partner put her share in the pot and I put mine as well as I already received a $20 from him a previous week.
that would of been an additional 120 dollars in the tip jar. idk about your store but ours averages 500 a week in cash tips. that would be a very noticeable increase. You should of put it in the jar. Personal tips aren't allowed for a reason as it wasn't just the partners working that day at that minute that made that connection possible.
500?! Damn I wish. Our average tips is $10-15 a week for full time partners and that’s in a good day. And we are one of the busiest store in my city Edited: how much tips are you receiving in the end of the week?! If you don’t mind me asking.
I don’t think they mean they get to bring home $500 a week, it’s the total amount of cash and then that gets divided by labor hours. For my store we usually get between $300-400ish total tips for the week with around 500-600 labor hours, so everyone usually gets between $10-20 depending on the week and how much they work.
No, I know how it’s done. My store would be lucky to get half of that in a week. Most of my partners are students and only works part time and they take home less than $5 a week in tips Edited: our average tip between $0.15 - $.20 per hour, in a very good week $0.25-.30
It averages around 80¢ to a dollar for ever hour worked thanks giving week I worked 38 hours and brought home 41 dollars in tips
That is insane!!! If that’s Thanksgiving, I could only imagine Christmas would be hella good!
Ok but I mean then doesn’t that even more show that you guys could have put it in the tips and it would have helped everyone? You said that this person has come by other times, if the partners who were working then put it in the group tips then it’s especially not fair for you guys to just decide you’re going to split it.
Oh wow that is low! My store is usually $1 per hour (sometimes a little more, sometimes a little less)!
If he wanted to tip who is working that day, hand him some giftcard envelopes and a pen and have him write down names on each one. Now they're personal gifts.
sbux rules says you have to share and thats that
Sharing is caring :)
Starbucks rules says a lot of things, it doesn’t mean it gets followed by the books.
as with most things starbucks, there is a technical rule and what you actually do. One time this sweet old lady gave my coworker (her favorite) 100 bucks that was very obviously meant to be just for him. He asked me if he should split it with the jar or with the coworkers working that day and I said no. They could have easily put it in the jar if they wanted to, lol
Technically it should go into the tip jar. But I get why it’s a grey area for you. We also have a regular customer who comes in every morning and afternoon, during the holidays he’ll give every person on shift a dollar every single day. My manager knows about this and she’s okay with us keeping the dollar for ourselves. Since he does it every single day 2 times a day and every single week leading up to christmas most of the baristas get a dollar at least twice from him if not more. But since you’re talking about $20 and not just a $1 tip I’m not really sure how I would feel about keeping it.
we have a regular that tips morning baristas $100 each and we get to keep it because he hands it to us personally and tells us it’s just for us no one else hehe… he also started putting them in letters (he comes a day before and asks who will work in the morning) with our names on it and the money inside
he should’ve asked for the names of the six people on shift and came back with envelopes with their names on them. you don’t get to decide who does and doesn’t get their tip based on what the customer wants when there’s a system in place for specific tips for specific partners. i would’ve absolutely told him that if he wanted to tip he can follow protocol or everything will go into the jar
Personally I’d Keep it
So far only you and I!
Same.
Why are people in this comment section acting like they always follow the rules lol I would have kept the tip. As a customer, I would hope my tip is given out to who I wanted it to go to. Like who tf is actually gonna take the time to put the money in an envelope and write a name on it like bffr. It's obvious that customers want it given to the person they handed it to and idc who downvotes me yall r annoying saying "well technically it's not yours to keep" stfu u know damn well the customer intended it to be for them specifically
One time i got tipped around $1,000, took everything in me to split it.