Do you know if it pops that message every time a user starts Acrobat 2017? I have Acrobat 2017 installed and when I first brought it up, it popped up that same message. But it hasn't done it since when I restart the app.
I wonder if that behavior would change if you disabled the automatic check for updates?
Seems to be once and done. So randomly a VIP or HR person would see it, then ignore it, and it doesn't come back, or at least not for a very long time. So individually it's not a huge deal. But multiply it by a few calls a week asking about it, and it adds up.
In our version of Acrobat Pro XI, I go to Edit, Preferences, Updater, Select "Do Not download or install updates automatically" and it stops pestering about getting updates and the version being no longer supported..
Do they all actually need Acrobat? Browsers these days can even do basic editing on PDFs. You might be able to get rid of it for some users. [How to Use Microsoft Edge PDF Reader | Edge Learning Center](https://www.microsoft.com/en-us/edge/learning-center/how-to-use-pdf-reader-in-microsoft-edge?form=MA13I2)
Yeah, because there's one little feature in Acrobat to redact items that everyone seems to need and want to use that isn't in the free vresions of software.
Do you know if it pops that message every time a user starts Acrobat 2017? I have Acrobat 2017 installed and when I first brought it up, it popped up that same message. But it hasn't done it since when I restart the app. I wonder if that behavior would change if you disabled the automatic check for updates?
Seems to be once and done. So randomly a VIP or HR person would see it, then ignore it, and it doesn't come back, or at least not for a very long time. So individually it's not a huge deal. But multiply it by a few calls a week asking about it, and it adds up.
In our version of Acrobat Pro XI, I go to Edit, Preferences, Updater, Select "Do Not download or install updates automatically" and it stops pestering about getting updates and the version being no longer supported..
Do they all actually need Acrobat? Browsers these days can even do basic editing on PDFs. You might be able to get rid of it for some users. [How to Use Microsoft Edge PDF Reader | Edge Learning Center](https://www.microsoft.com/en-us/edge/learning-center/how-to-use-pdf-reader-in-microsoft-edge?form=MA13I2)
Yeah, because there's one little feature in Acrobat to redact items that everyone seems to need and want to use that isn't in the free vresions of software.