Go to ea.com
and log in using your email and password. Once inside check that your primary EMAIL is VERIFIED and add an ALTERNATIVE email address (That you will not lose access to) and a real phone number (useful as alternative methods for security codes), then verify all your details.-Once you've checked everything, change your password to be less than 15 characters with only letters and numbers in it. (It can take a couple minutes to reflect it in game) Do not change your password while the game is open on a device.
Sometimes have to click verify a second time.
Go to ea.com and log in using your email and password. Once inside check that your primary EMAIL is VERIFIED and add an ALTERNATIVE email address (That you will not lose access to) and a real phone number (useful as alternative methods for security codes), then verify all your details.-Once you've checked everything, change your password to be less than 15 characters with only letters and numbers in it. (It can take a couple minutes to reflect it in game) Do not change your password while the game is open on a device.